Mouse and keyboard hangs after windows startup

After you start the system and windows from (varies from 20 to 60 seconds), the mouse and keyboard lock on the screen.  In fact, the mice moves but will not interact with anything.  I have not installed new programs or hardware recently.  They both seem to work fine in safe mode.  I use Windows 7 Home Premium 64-bit.  Updates are almost common but cannot update in safe mode and locks upwards in reg mode.   I run a scan completes and it came with nothing.  I tried to restore to a previous state but he locked himself in the process and now it shows no restore points.  I guess it's a software problem, but would like to receive suggestions.  Thank you

Hello

Thanks for the reply.

I appreciate your patience.

It is regrettable that you have lost the little things while doing the factory reset.

However, it is always recommended to backup personal files before reset or clean install.

It is good that the keyboard and mouse are working now.

Please do not hesitate to answer, if you have other problems with Windows.

Thank you

Tags: Windows

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