Mouse arc Microsoft cancels regularly for 3 seconds

I have a brand new computer, new installation of Windows 7, any new Microsoft arc mouse. Once an hour, the mouse will stop working no reason that I can determine. The blue light is on but the slider locks into place. No matter what I try, about three seconds later it starts working again.

I tried everything from http://support.microsoft.com/kb/838398 and then some. Different batteries, different usb port, another wireless mouse. I said Windows leave economy only when USB hubs and reinstalled the drivers. There is nothing in the event logs.
The funny thing is, I came across this particular problem with a logitech mouse on my old computer Win 7, and I don't remember how I solved it. Is this a symptom of the interference caused by something else in the room? A kind of device driver conflict internal? Any ideas?

-Have you tried using the mouse on another computer?

Not always easy, but I managed that today, and Yes, it does get on the other computer (also under Win 7). I guess that means there's a defective mouse and I should get a replacement. Thank you!

Tags: Windows

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