Mouse idle on desktop - XPS 15 9550
When the mouse is scrolling on the office its very slow - like slow motion. If there is a window as Microsoft Edge taking up some space on the office then the mouse cursor will speed up the return to normal again, but as soon as he goes back to the office its idle.
His severely irritating. I have a high specification XPS 9550 running Windows 10.
Someone knows what's the problem? is a display driver problem? Sometimes, not all the time.
Obviously at this point, it seems to be a software problem. Have you tried reinstalling your operating system? Of after your post, it occurs when the Start Menu is displayed, which leads me to think that the operating system may have to be recharged.
Tags: Dell Laptop
Hello, I recently bought a Dell XPS 15 9550 and a 4 K of Dell's Dell monitor. The monitor is connected to the XPS via HDMI. I use this phone more like a desktop computer, it is connected directly to the router. The monitor goes to sleep after one minute of inactivity. I gone through all settings to never go to mode "Eve". The XPS screen will not sleep but briefly flashes white but then returned to the screen blanker (Webshots) but the monitor still expires at a minute with a blank white screen. Movement of the mouse, the screen turns on, Webshots stops and displays the current screen. The monitor is set up for clone display XPS. Suggestions?
What resolution is running the monitor? It should be the default value of resolution HDMI 3840 x 2160 30 Hz. open the OSD (On Screen Display) display - display. It must be defined on the primary.
I am looking to buy Dell xps 15 9550 in Belgium, but currently there is only an option with Belgian azerty keyboard. In September, there was possibility to choose also an international qwerty keyboard. Y at - he of the poassibility to buy it with international keyboard?
Try calling them and asking a person speaks English. Most of the people in Belgium speak English for a second language.
Just got the XPS 15 9550 edition Signature from Microsoft. The keyboard backlight expires in about 10 s computers laptops Dell last authorized delay control in the center of mobility Windows (WMC), but it is not a Dell keyboard WMC custom setting in Windows 10.
It is also not a framework of Control Panel, or a BIOS which affects the delay. No utility of pilot/do downloads that answer this question.
Any ideas on how to set the backlight timeout?
I found the solution, searching the Internet,
Reference Dell Feature Enhancement Pack (DFEP)
Dell Feature Enhancement Pack provides OS extensions and functions for Dell business client platforms, including:
-Support of keyboard shortcuts and system events
-Dell custom extensions and power management
-The battery health information
First install option 1: www.dell.com/.../DriversDetails
Install second option 2: www.dell.com/.../DriversDetails
Good luck and everything should work.
Have been a customer for a long time of the Dell laptops. Bought various laptops such as Vostro 1720, XPS Duo 12 etc.
I bought the XPS 15 9550 on 27 June 2016 after costing a fortune.
Immediately noticed a problem with the battery life that is loading / unloading quickly.
The first time, got battery in full in a few minutes. After recharging, at the beginning he said battery life is 4 hours. But the battery discharged within just two or three hours of time.
Since then, battery charges to the full in about 30 minutes and ends in less than 2 hours.
Because my laptop is still under warranty, I raised a ticket of support immediately on June 29, 2016. Unfortunately until now, I didn't reply to Dell.
Please can you help solve this battery issue.
Please repost this to our customer support Forum.
I have recently moved from windows to Ubuntu and I installed Ubuntu 16.04 on my new Dell xps 15 9550 laptop. Everything works perfectly except the display. It keeps flickering. Maybe the problem is with the NVIDIA graphics. Someone will be able to help me with this problem. Thank you
I managed to solve this problem by improving my kernal to 4.5.0 :)
I just got this ULTRA EXPENSIVE monitor, 2500 + tax from Dell, which cost of superior quality!
The drivers installed and right from the GET go, I can't get the maximum resolution with 60 Hz refresh rate. The screen is extremely slow.
I have the new laptop Dell XPS 15 9550, which is connected via HDMI 2.0. 'Works' except that I get 60 Hz @ 2048 x 1152, but as soon as I chose 3840 x 2160 I get only 30 Hz maximum. What gives? I have a cheap UHD 4 K monitor I bought for less than 1000 which can make max resolution @ 60 Hz...
If it's the best this thing can do, I have to go back! $ 2,500 for 30 Hz?
With the help of 10 Pro 64-Bit Windows. If anyone can help that would be great! It is not normal... I am hooked directly on the screen of my laptop, I have not the TB15 docking station because it's still not available in the Canada, but I'm not sure that it would even help.
My E7240 Latitude has the same problem. But that's because the HDMI output on the Latitude E7240 is version 1. 4A. The customer I find State that the output HDMI of XPS 15 9550 is only version 1. 4A, not 2.0.
Do you mean only by using the XPS 15 9550 output HDMI, you reached 3840 x 2160 60 Hz on the other UHD 4 K monitor?
I know that there were many, many messages on the same issue for XPS 15 9550 not to close properly.
Unfortunately, I tried all and ended up in a sort of weird situation where I could not find a relevant message.
Today, suddenly, my laptop has begun to restart automatically a few seconds after I stop. As soon as I turned off the computer, the laptop could reactivate himself.
To resolve this problem, I tried various things on the internet, which did not help.
After a few trials, however, I managed to stop the laptop start automatically (I have no idea how).
But the problem is that when I turn on the laptop and look at uptime CPU in the Task Manager, the numbers show that CPU has not only started as soon as I turn on the laptop. Instead, it shows that CPU on since all the time when I even turned off the laptop.
(For example, he showed that the CPU was working for hours, even though I just turned on the laptop.)
And only restart the computer laptop or long - press the power button will reset the processor availability.
We hope to find a solution here. Thanks in advance!
When you do the normal Windows 10 stop, it does not completely close down the computer. It can run things while you think it's the start. To prevent this, you can stop quick start. It will slow down your boot a bit, but I think it's safer. Here is a link that gives you instructions on how to do it.
Whenever I try to watch a Youtube video in full-screen 1080 p or a stream of jolt to the quality of the source video begins to lag. The audio seems to be affected, but the video starts to slow down. This only happens when I try to watch the video in full screen. When I change to a lower quality, or make the smaller screen of the video "fast forward" and goes back to normal. Help, please! Thanks in advance
Dell XPS 15 9550: 4 K - UHD, 1 TB SSD, 16 GB RAM, Intel Core i7, GTX 960 M.
Please write to us.
Please update the drivers video and BIOS and watch again.
At the same time update the adobe flash as well from adobe Web site.
Await your response.
I just ordered a XPS 15 9550 with a processor Core i5, 8 GB RAM, 1 TB + 32GD SSD and Gefore GTX 960 2 GB. I don't want to use for the games as well as work, here are the updates I had in mind:
RAM: add another 8GB (Dell store it for ~ $ 75)
SSD: switch to 256 GB (Amazon ~ $125)
Graphics card: 970 or 1060 (Amazon ~ $ 350-500)
I "ve never done before upgrade parts, so my question is should I take into account when these purchases (don't like each 8 GB RAM I find can be used in a laptop, etc.)." Are there specific things that I need to look out for when buying these regarding the dimensions and compatibility?
The agent assured me I can upgrade these, but honestly, I can't really trust their knowledge on these things.
Please let me know your thoughts, I can still cancel the order if I can't do these updates that are important to me. Thank you!
The 8G, you have now is probably 2 X 4 - so to upgrade you get 12G, if you replace a 4 by 8.
You will probably not find any SSD PCIe m2 worth buying for $125--ça is going to be more in the range of $175 to 200 for a decent (Samsung, Intel, Crucial, Sandisk) SSD PCIe m2.
I just bought this XPS 15 9550 in January, and I really appreciate it at first.
However, one day, as pushed microsoft update to 10586 version of windows 10 and the machine will always fail to install the update, so I decided to download the image file and install it myself.
The installation went smooth, but after a few days use, I found the computer is very slow during playback of videos and games and I came to find the speed of the CPU shows the label of performance in the Task Manager always will be 0.75 ghz and 0.78 ghz. He cannot go above that. I also found that the use of the CPU cannot exceed 30%.
I've already updated my BIOS to 1.1.19, reinstall the system, a few times, choose the battery mode high performance, etc and this does not help.
I also downloaded the power of intel and found gadget for my processor power consumers are still weak and the speed of the CPU is always not 0.80 ghz.
In addition, I encountered the problem that after plugin the AC power, the speed of the CPU will fall to 0.39 ghz...
Someone at - it an idea of what is happening here and how can I solve the problem? I'll really appreciate it. Thank you.
I had my problem is solved. Follow these steps:
1. download gadget power intel, you can search online for it.
2. check the power of your CPU (package pw...) rate and open the videos and applications that will constantly consume the CPU power. See if the power is still weak.
3. If the power is still weak, try to update your BIOS (download dell drivers and the new version should currently be 1.1.20) and see if things are getting better.
4. If the power is still low, you must contact dell technical service to replace your hardware (my computer has replaced the northbridge, southbridge, I forgot, but after replacing, the CPU works fine)
Note: If you run games using your discreet graphics card, such as starcraft II and you found that it's extremely slow, it is possible that your cpu is capped.
I recently got my XPS 15 and was messing with the settings of the BIOS for the life of the battery. I changed the Adaptive mode to custom loading, about 80 to 90% thresholds. When I booted my machine, the battery indicator on the taskbar displays "connected, charge", but this is clearly not the case, as the battery life gradually decreases as if it does not load. In addition, it no longer displays the estimated remaining time, but 'calculation. "... ». I tried to return to the Adaptive mode, but it still has the same problem. I also installed the Dell power management program to see if that helped things, but there is not.
Someone else has had this problem after changing the battery settings in the BIOS, and how do I fix?
Dell XPS 9550 last updated the BIOS:
I have a XPS 15 9550 UHD, 512 GB SSD and using the laptop without major problems for 3 days. Today, I tried to start in safe mode for windows and you press the F8 key at random on the departure. It has not worked and I retried the boot. I could randomly pressing keys like F5-F6-F7-F8 function, etc. But now the screen is always black, no sign of any connection Logo Dell or bios. I see that power exists on the laptop, fans run, there is on the keyboard lights up but the screen is black and there is absolutely no sign of boot.
I also press and hold the FN + start button / stop. It did not work. I tried but its not start. What could be wrong here? Remove the battery (I hope that security will not be cancelled if I open the back of the laptop) and retry the turn a good idea?
BTW I bought this laptop in the United States and return to my country Turkey. The DELL warranty is valid internationally?
Try to press and hold the power button for about ten seconds, release and press it again. If I remember something like this happened to me recently, and I think it's how I solved it.
BTW, F8 to enter Safe Mode has been disabled in Windows 10. You can hold SHIFT while clicking on the power > restart links on the login screen or the Start Menu (on the left or right, click on the selection) and then enter in the troubleshooting section. The other option is to change BCDEdit.
EDIT: I just now experienced some strange problems on this site. From time to time if I right click on one of the posts to choose open in a separate tab, the select box (which has a number of other selections) is completely or partially black. I have never seen it before. I use the latest version of Firefox as my browser.
BIOS 01.01.19, when I plug the 18000mah Dell Power companion to my XPS 15 9550, CPU locks to its multiplier x9.0. It's as if it is the speed of the CPU on the amount of energy is entering into the laptop (as the companion of power is too low to charge).
It reminds me the old question of the closure of CPU multiplier when you remove the power connector, which now seems to force the processor to fall to x9.0 multiplier before rising upward, slowly (so it is not instant, but good enough).
Anyone who suffers these questions?
It seems that this problem has been fixed in the latest version of the BIOS.
After receiving my XPS 15 9550 about six weeks ago, I immediately enabled BitLocker w/TPM. Which was working fine until a week or so; I was invited all of a sudden for the recovery BL key after having the laptop off for about 24 hours.
Consecutive restarts kept asking the recovery key. Finally, I tried suspending protection BL. Trying to take it back, I got the error message "no security of the TPM secure mechanism were found on this computer". And of course: TPM has been put as a device "hidden" in Device Manager, try to re - activate it led to the same error message. Also, I was unable to find any mention of TPM in the BIOS.
No hardware changes or upgrades to the BIOS didn't had been played when this problem occurred.
I tried earlier to upgrade the BIOS version 1.2.0 to 1.2.2 (later), but without success - the TPM is still missing from the BIOS. I also tried to restore the settings to factory, but with the same result.
Finally, I got a hold of a Dell technician who was able to understand my problem. I was told to make a laptop computer power cycle: remove the battery, remove the memory sticks and finally press the power button for a good 30 seconds. Then wait 30 seconds before put you everything back together.
In other words, only a full reset CMOS. But it worked! After starting the TPM module, options were "Safe" in the BIOS.
I still wanted to know what caused this in the first place however.
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