Mouse, now known as "unknown device".

Hi, I just played a fairly new game with my mouse, (mouse Razer Naga Hex)-all of a sudden the mouse had stopped working. This has happened several times before, however, after plugging it again. It was not recognized at all. I restarted my computer (Alienware x 51) and re-installed all the readers who are for my mouse, but the problem remains. It is not always recognized it. I plug it to my computer and it makes the noise that the new hardware has been connected, but that's all. The mouse is in perfect condition, I literartly have no idea what caused it. I knew this was a problem for many people (looking for answers on the internet). have not met a "real" solution yet. Any help would be appreciated. Thanks for reading!

Hi Lewis,

I suggest you try the steps from the following link:

Mouse, touchpad and keyboard with Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

Keep us informed on the status of the issue.

Tags: Windows

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