MPR.dll 0xc000007b
He seems to be having trouble with mpr.dll
I can't open the management console (services.msc)
Paint or wordpad and I'm sure that more
error message is 0xc000007b
tried to return a week on windows reset but no dice
somewhere, I am unable to find mpr.dll
given that I have some of these programs often do not work
problem may be oldest of the week
I can find mpr.dll in 32 and 64 bit system files
little house luxury 64 vista running
SFC has not helped and msconfig.exe does not load. same error message
I used system restore to go back a week but always the same mistakes
because I do not use these programs very often none tell how old the problem is
If the problem is mpr.dll I've got copies in system and syswow64 and winsxs
Tags: Windows
Similar Questions
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This is what I get when I look for an error report in my folder sims 3, the game won't load after the loading screen, does anyone have a solution to this problem (my computer is well above all the required specifications of the system). [Build info]
Application: Sims3
BuildTime: 2010-02-02-1944
BuildUser: codebuilder
BuildHost: SIMS-BUILD120
BuildConfig: press release
BuldVersion: 0.2.0.92
Command line: C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe[System information]
Computer name: LAURA-PC
DNS name of the computer: Laura-PC
User name: Laura
EA_PLATFORM: Windows on X 86
Name of the operating system: Windows Vista
Operating system version number: 6.0.6002
Operating system service pack: Service Pack 2
Debugger present: no
UC: 2
Processor type: x 86
Processor level: 6
Processor revision: 5898
Memory load: 45%
Total physical memory: 4060 MB
Available physical memory: 2202 MB
Page file total memory: 8119 Mb
Available page file memory: 6011 Mb
Total virtual memory: 2047 MB
Virtual memory: 1574 Mb[Info request]
Language: C++
: Compiler Microsoft Visual C++, version 1400
Application path: C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
App version: 0.2.0.92[Exception info]
Date: 2010-03-08
time: 20.41.57
type: ACCESS_VIOLATION reading address 0x00000000
address: 0x00c32495 "C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe":0x0001:0x00831495 ".[Call stack]
C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
0x00c32495C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
0x00c383ceC:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
0x00c385a8C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
0 x 00734675C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
0x04fffaccC:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
0x038dbf30[Stack data]
04ffa970 | <98>a9 ff 04 28 c1 1A 1 a 3 c c9 e5 11 70 bd fd 11 |... (...<...p...>
04ffa980 | E4 e5 11 c9 c9 e5 11 ec c9 e5 11 00 00 00 00 8 c | ................ |
04ffa990 | 00 00 00 00 00 00 00 00 c0 a9 ff 04 10 c5 1A 1 a | ................ |
04ffa9a0 | 3 c c9 e5 11 00 00 00 00 8 c c9 e5 11 3 c c9 e5 11.<><...>
04ffa9b0 | 8 c c9 e5 11 c2 c5 1A 00 00 00 00 00 00 00 00 1A | ................ |
04ffa9c0 | E8 a9 ff 04 40 64 bf 10 7 c c8 e5 e6 of 2d 40 11 11 | ....@d..| ...@-.. |
04ffa9d0 | 34 c9 e5 11 6 c e5 c8 has 11 3 c9 e5 11 60 c5 1A 1 c | 4... l...<...`...>
04ffa9e0 | 00 00 00 00 00 00 00 00 10 aa ff 04 40 60 1 a 1a | ............@`.. |
04ffa9f0 | 24 11 18 bb 11 e6 e5 c8 5 c c8 11 14 c8 11 e5 e5 | $.......\....... |
04ffaa00 | 64 11 98 62 1 a 1 e5 c8 has 00 00 00 00 00 00 00 00 | d....b.......... |
04ffaa10 | e8 00 00 00 00 c3 1A 1 a 08 f7 ff 04 00 00 00 00 | ................ |
04ffaa20 | 0c c8 e5 11 00 00 00 00 c8 e5 11 ba c4 1A 1A 0c | ................ |
04ffaa30 | 00 00 00 00 00 00 00 00 84 14 75 75 f7 9 c ff 04 | ..........uu.... |
04ffaa40 | 00 00 00 00 10 aa ff 04 c2 c4 1A 1 has 0c c8 e5 11. ................ |
04ffaa50 | E5 11 c8 5 c 5 c c8 11 00 00 00 00 c0 9A d0 10 e5 | \...\........... |
04ffaa60 | 00 00 00 00 c0 3rd e6 11 ee 00 c2 9 d be 05 00 00 | .....>.......... |
04ffaa70 | 00 00 00 00 70 fb f8 11 c0 08 95 12 c8 00 05 ad | ....p........... |
04ffaa80 | 00 95 12 78 ab C0 ff 04 38 6 d c9 08 95 12 00 c0 | ....x... 8m...... |
04ffaa90 | 70 fb f8 f4 11 01 00 00 21 a3 00 c0 00 95 12 ba | p.......! ....... |
04ffaaa0 | 00 00 00 00 68 fb f8 11 00 00 00 00 00 00 00 fa | ....h........... |
04ffaab0 | F4 00 98 12 c8 ad 00 05 02 00 00 00 00 00 00 d8 | ................ |
04ffaac0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3d | ........=....... |
04ffaad0 | 5 c ab ff 04 6 b 63 00 38 c7 10 ac b8 FC ba ff 04 | \... KC... 8....... |
04ffaae0 | Ad 98 00 05 98 ad ff 04-40 ab C8 f9 ff 04 00 05 | ....@........... |
04ffaaf0 | 1A 00 00 00 02 00 00 00 ff b8 ac ff 04 b8 ac 04 | ................ |
04ffab00 | 98 ad 00 05 48 9 18 12 00 00 00 00 40 9 18 12 | .... H.......@... |
04ffab10 | 00 00 00 00 02 00 00 00 00 00 00 00 00 00 00 00 | ................ |
04ffab20 | 00 00 00 00 07 91 00 18 bf c5 b8 10 ac b7 ff 04 | ................ |98>
04ffab30 | C8 f9 ff 04 40 9 18 12 00 00 00 b8 ac 3d ff 04 | ....@...=....... |
04ffab40 | the ad 98 00 05 00 95 12 c8 ad 00 05 00 00 00 00 c0 | ................ |
04ffab50 | C0 00 95 12 00 00 00 00 68 fb 11 00 00 00 00 f8 | ........h....... |
04ffab60 | 08 f4 98 fc 12 95 12 c8 ad 00 05 00 00 00 00 c1 | ................ |[Data statement]
32415-online DasmX86Dll.dll not found 00C.[Registrant]
EIP: 00C 32495
EAX: 1a1ac128
EBX: 00000000
ECX: 04ffaf04
EDX: 11e5ca3c
ESI: 11e5c9ec
EDI: 00000000
EBP: 04fff6b8
EFL: 00010246
ESP: 04ffa970[Modules]
entry 0x00be6000 size 0 x 00400000 0x00d273c1 base "TS3.exe" "C:\Program Files (x 86) \Electronic 3\Game\Bin\TS3.exe Sims.
Base 0x77b70000 size 0 x 00180000 entry 0 x 00000000 'ntdll.dll' "C:\Windows\SysWOW64\ntdll.dll.
base 0 x 75740000 size 0 x 00100000 entry 0x757535c8 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll."
base 0 x 76240000 size 0 x 00046000 entry 0 x 76247478 'KERNELBASE.dll' "C:\Windows\syswow64\KERNELBASE.dll".
Base 0x6d830000 size 0x001c3000 entry 0x6d831811 'd3d9.dll' "C:\Windows\system32\d3d9.dll".
base 0 x 77500000 size 0x000ac000 entry 0x7750a472 'msvcrt.dll' "C:\Windows\syswow64\msvcrt.dll".
Base 0x75a40000 size entry 0 x 00019000 0x75a44975 'sechost.dll' 'C:\Windows\SysWOW64\sechost.dll '.
base 0 x 76290000 size 0x000f0000 entry 0x762a0569 "RPCRT4.dll'"C:\Windows\syswow64\RPCRT4.dll ".
0x756e0000 base size entry 0 x 00060000 0x756fa303 'SspiCli.dll' 'C:\Windows\syswow64\SspiCli.dll '.
0x756d0000 base height entered 0x0000c000 0x756d10e1 'CRYPTBASE.dll' 'C:\Windows\syswow64\CRYPTBASE.dll '.
Base 0x75a60000 size 0 x 00100000 entry 0x75a7ae99 'USER32.dll' "C:\Windows\syswow64\USER32.dll".
base 0 x 77240000 size 0 x 00090000 entry 0 x 77256343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll."
0 x 76380000 base height entered 0x0000a000 0x763836a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll."
base 0 x 77460000 size 0x0009d000 entry 0x774947d7 "USP10.dll'"C:\Windows\syswow64\USP10.dll ".
Base 0x773c0000 size 0x000a0000 entry 0x773e2dd9 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll."
Base 0x73a70000 size 0 x 00009000 entry 0x73a71220 "VERSION.dll" "C:\Windows\system32\VERSION.dll.
Base 0x74af0000 size 0 x 00006000 entry 0x74af11f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll.
Base 0x72ea0000 size 0 x 00013000 entry 0x72ea1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll."
size of 0x10000000 database entry 0 x 00016000 0 x 10004040 "d3dx9_31.dll" "C:\Program Files (x 86) \Electronic 3\Game\Bin\d3dx9_31.dll Sims.
Base 0x742a0000 size 0x000e7000 entry 0x742a1771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll.
0x750d0000 base size entry 0 x 00006000 0x750d1250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll.
Basic 0x763b0000 size 0x0019d000 entry 0x763b17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll."
0 x 77390000 base size entry 0 x 00027000 0x773958b9 "CFGMGR32.dll'"C:\Windows\syswow64\CFGMGR32.dll ".
base 0 x 76560000 size 0x0008f000 entry 0x76563fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll."
Base 0x75c20000 size 0x0015c000 entry 0x75c75d13 "ole32.dll" "C:\Windows\syswow64\ole32.dll."
0 x 76390000 base size entry 00012000 0 x 0 x 76391441 'DEVOBJ.dll' 'C:\Windows\syswow64\DEVOBJ.dll '.
Base 0x775b0000 size 0 x 00035000 entry 0x775b145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll."
0x772d0000 base size entry 0 x 00006000 0x772d1782 "NSI.dll'"C:\Windows\syswow64\NSI.dll ".
base 0 x 77670000 size 0x000f4000 entry 0x7767175b 'WININET.dll' "C:\Windows\syswow64\WININET.dll".
Base 0x75ea0000 size 0 x 00057000 entry 0x75eba24a "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll."
Base 0x761d0000 size 0 x 00003000 entry 0 x 00000000 'Normaliz.dll' "C:\Windows\syswow64\Normaliz.dll".
Base 0x75f30000 size 0 x 00135000 entry 0x75f31ab0 'urlmon.dll""C:\Windows\syswow64\urlmon.dll. "
Base 0x75d80000 size 0x0011c000 entry 0x75d815ae "CRYPT32.dll'"C:\Windows\syswow64\CRYPT32.dll ".
0 x 76550000 base height entered 0x0000c000 0x7655238d "MSASN1.dll'"C:\Windows\syswow64\MSASN1.dll ".
base 0 x 75840000 size 0x001f9000 entry 0x7584224d "iertutil.dll'"C:\Windows\syswow64\iertutil.dll ".
Base 0x765f0000 size 0x00c49000 entry 0x7666d45a "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll."
Base 0x73c20000 size 0 x 00087000 entry 0x73c50dce "MSVCP80.dll'"C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCP80.dll ".
Base 0x73d00000 size 0x0009b000 entry 0x73d0232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll."
Base 0x772e0000 size 0 x 00060000 entry 0x772f15a7 "IMM32.dll" "C:\Windows\syswow64\IMM32.dll."
base 0 x 76070000 size 0x000cc000 entry 0x7607168b "MSCTF.dll'"C:\Windows\syswow64\MSCTF.dll ".
Base 0x6d740000 size 0x000eb000 entry 0x6d741445 'dbghelp.dll' "C:\Windows\system32\dbghelp.dll".
Base 0x77b40000 size 0 x 00005000 entry 0x77b41438 "" PSAPI. "." DLL"" "C:\Windows\syswow64\PSAPI."» DLL.
Base 0x739c0000 size 0 x 00011000 entry 0x739c1300 "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll.
Base 0x739b0000 size 0 x 00009000 entry 0x739b15a6 "netutils.dll'"C:\Windows\system32\netutils.dll ".
base 0 x 73990000 size entry 0 x 00019000 0 x 73991319 'srvcli.dll' 'C:\Windows\system32\srvcli.dll '.
base 0 x 73980000 height entered 0x0000f000 0x739812a1 'wkscli.dll' 'C:\Windows\system32\wkscli.dll '.
base 0 x 75160000 size 0 x 00072000 entry 0 x 75161576 "DSOUND.dll" "C:\Windows\system32\DSOUND.dll.
Base 0x73a80000 size 0 x 00032000 entry 0x73a837c1 "WINMM.dll" "C:\Windows\system32\WINMM.dll.
base 0 x 75130000 size 0 x 00025000 entry 0x75132b71 "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll.
base 0 x 73160000 size 0x0004b000 entry 0x73162b6c «apphelp.dll"«C:\Windows\system32\apphelp.dll»
Base 0x72ec0000 size 0x0008c000 entry 0x72ec1fff "C:\windows\apppatch\aclayers.dll" "C:\Windows\AppPatch\AcLayers.DLL".
Base 0x73f00000 size 0 x 00017000 entry 0x73f01c89 "USERENV.dll" "C:\Windows\system32\USERENV.dll.
Base 0x73ef0000 height entered 0x0000b000 0x73ef1992 'profapi.dll' 'C:\Windows\system32\profapi.dll '.
Base 0x739e0000 size 0 x 00051000 entry 0x73a09834 "WINSPOOL. DRV""C:\Windows\system32\WINSPOOL. DRV ".
base 0 x 73100000 size 0 x 00012000 entry 0 x 73101200 "MPR.dll" "C:\Windows\system32\MPR.dll.
base 0 x 74390000 size 0 x 00218000 entry 0x7439220f "AcGenral.DLL'"C:\Windows\AppPatch\AcGenral.DLL ".
0 x 73320000 base size 0 x 00080000 entry 0x733337c9 "UxTheme.dll" "C:\Windows\system32\UxTheme.dll.
Base 0x755b0000 height entered 0x0000f000 0x755b125e 'samcli.dll' 'C:\Windows\system32\samcli.dll '.
0 x 75270000 base size entry 0 x 00014000 0 x 75271340 'MSACM32.dll""C:\Windows\system32\MSACM32.dll.
base 0 x 75260000 size 0 x 00003000 entry 0 x 00000000 'sfc.dll' "C:\Windows\system32\sfc.dll".
"basic 0 x 75250000 height entered 0x0000d000 0 x 75251392 ' sfc_os. "DLL" "C:\Windows\system32\sfc_os." DLL.
base 0 x 71710000 size 0 x 00259000 entry 0x7172821b "AcXtrnal.DLL'"C:\Windows\AppPatch\AcXtrnal.DLL ".
0 x 75240000 base size entry 00006000 0 x 0 x 75241093 ' "SHUNIMPL."» DLL"" "C:\Windows\system32\SHUNIMPL."» DLL.
0 x 75110000 base size entry 0 x 00011000 0x7511c39c 'SortWindows6Compat.dll' 'C:\Windows\system32\SortWindows6Compat.dll '.
Base 0x02c00000 size 0 x 00267000 entry 0x02e1af6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll."
Base 0x750c0000 size 0 x 00009000 entry 0x750c5453 "xinput9_1_0.dll" "C:\Windows\system32\xinput9_1_0.dll."
Base 0x750e0000 size 0 x 00022000 entry 0x750eb13c "glu32.dll'"C:\Windows\system32\glu32.dll ".
0x74b30000 base height entered 0x000c8000 0x74bcb0e4 "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll."
base 0 x 71410000 size 0x002fd000 entry 0 x 71411000 'atiumdag.dll' "C:\Windows\system32\atiumdag.dll".
base 0 x 71130000 size 0x002d4000 entry 0 x 71131020 'atiumdva.dll' "C:\Windows\system32\atiumdva.dll".
base 0 x 01570000 size 0 x 00006000 entry 0x015716e0 "saHook.dll'"c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll ".
base 0 x 76140000 size 0 x 00083000 entry 0x761423d2 "C:\windows\system32\clbcatq.dll" "C:\Windows\syswow64\CLBCatQ.DLL".
0x73e20000 base size entry 0 x 00016000 0x73e22dc3 'CRYPTSP.dll' 'C:\Windows\system32\CRYPTSP.dll '.
Base 0x73de0000 size 0x0003b000 entry 0x73de128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll.
73550000 base height entered 0x0000e000 0 x 0 x 73551235 'RpcRtRemote.dll' 'C:\Windows\system32\RpcRtRemote.dll '.
Base 0x750b0000 size 0 x 00007000 entry 0x750b1230 "winbrand.dll'"C:\Windows\system32\winbrand.dll ".
Base 0x75bf0000 size 0x0002d000 entry 0x75bf2911 "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll."
Base 0x73f60000 size 0 x 00079000 entry 0x73f6140f "mscms.dll" "C:\Windows\system32\mscms.dll.
base 0 x 73590000 size 0 x 00038000 entry 0x735927b6 "icm32.dll" "C:\Windows\system32\icm32.dll."
0 x 73400000 base size entry 0 x 00039000 0x7340e1e6 "MMDevApi.dll'"C:\Windows\System32\MMDevApi.dll ".
0 x 72360000 base height entered 0x000f5000 0x7236adae "PROPSYS.dll'"C:\Windows\System32\PROPSYS.dll ".
Base 0x733d0000 size entry 0 x 00030000 0x733d3c6b "wdmaud.drv" "C:\Windows\system32\wdmaud.drv.
Base 0x74f10000 size 0 x 00004000 entry 0x74f11030 "ksuser.dll" "C:\Windows\system32\ksuser.dll.
0x74f00000 base size entry 0 x 00007000 0x74f010c0 "AVRT.dll'"C:\Windows\system32\AVRT.dll ".
0x731c0000 base size entry 0 x 00036000 0x731c9842 "" AUDIOSES. "» DLL"" "C:\Windows\system32\AUDIOSES."» DLL.
Base 0x74d60000 size 0 x 00008000 entry 0x74d64119 "msacm32.drv" "C:\Windows\system32\msacm32.drv.
base 0 x 74680000 size entry 0 x 00007000 0x746811d0 "midimap.dll" "C:\Windows\system32\midimap.dll.[Register memory]
EAX 1a1ac120 | 00 00 00 00 00 00 00 <00>| ........ |
1a1ac130 | C9 b5 00 11 00 11 00 00 00 00 00 00 00 00 b5 c9 | ................ |
1a1ac140 | 00 00 00 00 10 90 1 a 1a | ........ |
ECX 04ffaf00 | <70>a9 ff 04 00 00 00 00 ec c9 e5 11. p........... |
04ffaf10 | 3 c ca e5 11 3 c ca 11 01 00 00 00 14 c8 11 e5 e5 |<><...........>
04ffaf20 | 2c c8 e5 11 | ,... |
EDX 11e5ca30 |be e7 11 | .... | 70>00>
11e5ca40 | Ad ca e2 48 00 00 00 00 00 00 00 00 00 00 00 00 | ... H............ |
11e5ca50 | 00 00 00 00 fc e5 11 ef of d8 e8 11 ca | ............ |
ESI 11e5c9e0 | 00 00 00 <00>| .... |
11e5c9f0 | 00 00 00 00 00 00 00 00 9 c5 e5 11 85 00 44 ca | ............ D... |
11e5ca00 | 9th 85 00 d8 11 00 00 00 00 ef e8 c5 | ............ |
EBP 04fff6b0 | <84>f7 ff 04 this 83 c3 00 | ........ |
04fff6c0 | F7 9 c ff 04 c8 f6 ff 04 0f 00 e3 11 f6 e0 ff 04 | ................ |
04fff6d0 | 70 a9 ff 04 f6 e0 ff 04 | p....... |[Extra]
ScriptHeap: 27.86MB/40.46MB (5); 3.51 MBHelloDo you use mods for this game?There seems to be a DLL which is used only for debugging, and it should have been removed before the RTM version deployed, but it wasn't and it poses problems for some people. Quite why this causes problems for some people and not others is unknown.I would recommned you uniinstall and re - install the game.Here is the link to the EA forums. You can also ask your question on their forums and check.I hope this helps.Thank you, and in what concerns:
84>00>
Shekhar S - Microsoft technical support.Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly. -
Win 7 x 64 Explorer.exe crash on ntdll.dll
All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.
Version = 1
EventType = APPCRASH
EventTime = 130613872684994098
ReportType = 2
Consent = 1
UploadTime = 130613872688164279
ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
Response.BucketId = 134239895
Response.BucketTable = 4
Response.Type = 4
SIG [0]. Name = name of the Application
SIG [0]. Value = Explorer.exe
GIS [1]. Name = Version of the Application
GIS [1]. Value = 6.1.7601.17567
GIS [2]. Name = timestamp of the Application
GIS [2]. Value = 4d672ee4
GIS [3]. Name = name of the Module fault
GIS [3]. Value = ntdll.dll
GIS [4]. Name = Fault Module Version
GIS [4]. Value = 6.1.7601.18247
GIS [5]. Name = Fault Module Timestamp
GIS [5]. Value = 521eaf24
GIS [6]. Name = Exception Code
GIS [6]. Value = c000041d
GIS [7]. Name = offset of the Exception
GIS [7]. Value = 000000000004e4e4
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = fa41
DynamicSig [23]. Name = additional Information 2
DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = 7fd2
DynamicSig [25]. Name = additional Information 4
DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
UI[2]=C:\Windows\Explorer.exe
UI [3] = Windows Explorer has stopped working
UI [4] = Windows can search for a solution to the problem online and try to restart the program.
UI [5] = check online for a solution, and then restart the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule[0]=C:\Windows\Explorer.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\GDI32.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\SHELL32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
LoadedModule[17]=C:\Windows\system32\DUser.dll
LoadedModule[18]=C:\Windows\system32\DUI70.dll
LoadedModule[19]=C:\Windows\system32\IMM32.dll
LoadedModule[20]=C:\Windows\system32\MSCTF.dll
LoadedModule[21]=C:\Windows\system32\UxTheme.dll
LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\slc.dll
LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
LoadedModule[29]=C:\Windows\system32\Secur32.dll
LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
LoadedModule[33]=C:\Windows\system32\WINSTA.dll
LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[37]=C:\Windows\system32\profapi.dll
LoadedModule[38]=C:\Windows\system32\apphelp.dll
LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
LoadedModule [41] = C:\PROGRA~1\MICROS~1\Office14\GROOVEEX. DLL
LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
LoadedModule[45]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
LoadedModule[47]=C:\Windows\System32\cscui.dll
LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
LoadedModule[51]=C:\Windows\system32\ntshrui.dll
LoadedModule[52]=C:\Windows\system32\srvcli.dll
LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[55]=C:\Windows\system32\rsaenh.dll
LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
LoadedModule [58] = C:\Windows\system32\HID. DLL
LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
LoadedModule[60]=C:\Windows\system32\timedate.cpl
LoadedModule [61] = to C:\Windows\system32\ATL. DLL
LoadedModule[62]=C:\Windows\system32\actxprxy.dll
LoadedModule[63]=C:\Windows\system32\ntmarta.dll
LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
LoadedModule[65]=C:\Windows\System32\shdocvw.dll
LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[71]=C:\Windows\system32\oledlg.dll
LoadedModule[72]=C:\Windows\system32\XmlLite.dll
LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[74]=C:\Windows\system32\WINMM.dll
LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
LoadedModule[76]=C:\Windows\system32\OLEACC.dll
LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
LoadedModule[81]=C:\Windows\system32\MSASN1.dll
LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
LoadedModule[83]=C:\Windows\system32\WS2_32.dll
LoadedModule[84]=C:\Windows\system32\NSI.dll
LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
LoadedModule[89]=C:\Windows\system32\Sensor64.dll
LoadedModule[90]=C:\Windows\system32\USERENV.dll
LoadedModule[91]=C:\Windows\system32\msls31.dll
LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
LoadedModule[93]=C:\Windows\System32\ieframe.dll
LoadedModule[94]=C:\Windows\system32\iertutil.dll
LoadedModule[95]=C:\Windows\system32\authui.dll
LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[98]=C:\Windows\system32\MPR.dll
LoadedModule[99]=C:\Windows\System32\gameux.dll
LoadedModule[100]=C:\Windows\System32\wer.dll
LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
LoadedModule[102]=C:\Windows\system32\VERSION.dll
LoadedModule[103]=C:\Windows\system32\msi.dll
LoadedModule[104]=C:\Windows\system32\urlmon.dll
LoadedModule[105]=C:\Windows\system32\WININET.dll
LoadedModule[106]=C:\Windows\system32\Normaliz.dll
LoadedModule [107] = C:\Windows\system32\SFC. DLL
LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
LoadedModule[110]=C:\Windows\system32\wdmaud.drv
LoadedModule[111]=C:\Windows\system32\ksuser.dll
LoadedModule[112]=C:\Windows\system32\AVRT.dll
LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
LoadedModule[114]=C:\Windows\system32\msacm32.drv
LoadedModule[115]=C:\Windows\system32\MSACM32.dll
LoadedModule[116]=C:\Windows\system32\midimap.dll
LoadedModule[117]=C:\Windows\system32\netutils.dll
LoadedModule[118]=C:\Windows\system32\MLANG.dll
LoadedModule[119]=C:\Windows\system32\stobject.dll
LoadedModule[120]=C:\Windows\system32\BatMeter.dll
LoadedModule[121]=C:\Windows\system32\es.dll
LoadedModule[122]=C:\Windows\system32\prnfldr.dll
LoadedModule[123]=C:\Windows\system32\dxp.dll
LoadedModule[124]=C:\Windows\system32\Syncreg.dll
LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
LoadedModule[126]=C:\Windows\System32\netshell.dll
LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
LoadedModule[129]=C:\Windows\System32\nlaapi.dll
LoadedModule[130]=C:\Windows\System32\AltTab.dll
LoadedModule[131]=C:\Windows\System32\pnidui.dll
LoadedModule[132]=C:\Windows\System32\QUtil.dll
LoadedModule[133]=C:\Windows\System32\wevtapi.dll
LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[138]=C:\Windows\System32\cscobj.dll
LoadedModule[139]=C:\Windows\System32\srchadmin.dll
LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
LoadedModule[141]=C:\Windows\system32\mssprxy.dll
LoadedModule[142]=C:\Windows\System32\msxml6.dll
LoadedModule[143]=C:\Windows\system32\imapi2.dll
LoadedModule[144]=C:\Windows\System32\bthprops.cpl
LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[147]=C:\Windows\system32\credssp.dll
LoadedModule[148]=C:\Windows\System32\npmproxy.dll
LoadedModule[149]=C:\Windows\System32\hgcpl.dll
LoadedModule[150]=C:\Windows\System32\provsvc.dll
LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
LoadedModule[152]=C:\Windows\system32\wkscli.dll
LoadedModule [153] = C:\Windows\system32\SXS. DLL
LoadedModule[154]=C:\Windows\system32\fxsst.dll
LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
LoadedModule[158]=C:\Windows\system32\wlanutil.dll
LoadedModule[159]=C:\Windows\system32\wwanapi.dll
LoadedModule[160]=C:\Windows\system32\wwapi.dll
LoadedModule[161]=C:\Windows\System32\QAgent.dll
LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
LoadedModule[164]=C:\Windows\System32\wscinterop.dll
LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
LoadedModule[166]=C:\Windows\System32\wscui.cpl
LoadedModule[167]=C:\Windows\System32\werconcpl.dll
LoadedModule[168]=C:\Windows\System32\framedynos.dll
LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
LoadedModule[170]=C:\Windows\System32\hcproviders.dll
LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
LoadedModule[173]=C:\Windows\system32\cabview.dll
LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
LoadedModule[175]=C:\Windows\system32\thumbcache.dll
LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[177]=C:\Windows\system32\zipfldr.dll
LoadedModule[178]=C:\Windows\System32\drprov.dll
LoadedModule[179]=C:\Windows\System32\ntlanman.dll
LoadedModule[180]=C:\Windows\System32\davclnt.dll
LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[182]=C:\Windows\system32\prnntfy.dll
LoadedModule[183]=C:\Windows\system32\puiapi.dll
LoadedModule[184]=C:\Windows\system32\printui.dll
LoadedModule[185]=C:\Windows\system32\puiobj.dll
LoadedModule[186]=C:\Windows\system32\mswsock.dll
LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
LoadedModule[188]=C:\Windows\System32\wship6.dll
LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
LoadedModule [192] = C:\Windows\system32\kerberos. DLL
LoadedModule[193]=C:\Windows\system32\cryptdll.dll
LoadedModule[194]=C:\Windows\system32\bcrypt.dll
LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[196]=C:\Windows\system32\van.dll
LoadedModule[197]=C:\Windows\system32\RasMM.dll
LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
LoadedModule[199]=C:\Windows\system32\rasman.dll
LoadedModule[200]=C:\Windows\system32\WWanMM.dll
LoadedModule[201]=C:\Windows\system32\WlanMM.dll
LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
LoadedModule[203]=C:\Windows\system32\OneX.DLL
LoadedModule[204]=C:\Windows\system32\eappprxy.dll
LoadedModule[205]=C:\Windows\system32\eappcfg.dll
LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
LoadedModule[209]=C:\Windows\system32\wpdshext.dll
LoadedModule[210]=C:\Windows\system32\ndfapi.dll
LoadedModule[211]=C:\Windows\system32\wdi.dll
LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[213]=C:\Windows\system32\imaadp32.acm
LoadedModule[214]=C:\Windows\system32\msg711.acm
LoadedModule[215]=C:\Windows\system32\msgsm32.acm
LoadedModule[216]=C:\Windows\system32\msadp32.acm
LoadedModule[217]=C:\Windows\System32\l3codeca.acm
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
State [1]. Key = DataRequest
State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
FriendlyEventName = Stopped Working
ConsentKey = APPCRASH
AppName = Windows Explorer
AppPath=C:\Windows\Explorer.EXEHi Jesse,.
Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.
I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.
This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.
I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.
https://support.Microsoft.com/kb/2681286?WA=wsignin1.0
Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.
Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.
-
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - YYK6C - RQFKD-X9WHF
Windows product key hash: 4hx9Yg1u2rCOYaj403BsverJzig =
Windows product ID: 89578-485-4437073-71230
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {E05EFAD4-0E7A-4CD9-8F74-54AEA984B4E8} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.091208 - 0542
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 108 VLK invalid
Microsoft Office Enterprise 2007 - 108 VLK invalid
Microsoft Office Standard 2007-100 authentic
Microsoft Office Visio Professional 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18904], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18904], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18904], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18904], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18904], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18904], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100Other data-->
Office details:{E05EFAD4-0E7A-4CD9-8F74-54AEA984B4E8} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 32 *-*-*-*-X9WHF 89578-485-4437073-71230 5 S-1-5-21-3001590107-1846963844-3719825051 Hewlett-Packard HP G60 laptop Hewlett-Packard F.54 20090818000000.000000 + 00045313507018400F6 1009 0409 Atlantic Standard Time(GMT-04:00) 0 3 HPQOEM SLIC-MPC 108 108 12 64BC76978749586 GW6PzcEVEDTVKeO5Ym5UUm41dBk = Microsoft Office Enterprise 2007 89388 707-0441865-6584014 100 Microsoft Office Standard 2007 12 8F0B79ADC1F726C ZP600WtCOO7QeBzB5lx3eKw5XNE = 81607-310-3688424-64006 10 100 Microsoft Office Visio Professional 2007 12 B04936C019CF712 DIdl4T60bvI GGx9Qw1ttaXLAUg plus 84890-905-0908864-63484 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6002.18005
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, retail channel
Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00142-485-443707-00-1033-6001.0000-2142009
Installation ID: 007066816440831596028902345761460713462486253264403204
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial product key: X9WHF
License status: licensedWindows Activation Technologies-->
N/A--> HWID data
Current HWID of Hash: OAAAAAEABAABAAEAAQACAAAAAwABAAEAeqhU/jKNILUe8paSVhCmyRSW8vSCMuC2pNY8eaxWfig =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-MPC
HPQOEM FACP SLIC-MPC
HPQOEM HPET SLIC-MPC
START HPQOEM SLIC-MPC
MCFG HPQOEM SLIC-MPC
SLIC SLIC-MPC HPQOEM
SSDT HPQOEM SLIC-MPlonglong53,
I suggest that you run the following tools and take note of the results, and then run Windows Update again.Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
Hello!
As you can guess Windows Update is not installed for a few months. Cryptographic services does not start . CPP is the beginning.
Error: 80070426
Already tried a few suggestions MSKB.
Method 2: Set Cryptographic Services to automatic, network logon. Result: Error (unsigned) 1083
Method 3: Rename the Catroot2 folder
Reregister DLL files that are associated with Cryptographic Services.
However, suite couldn ' t be installed.regsvr32 initpki.dll
regsvr32 gpkcsp.dllregsvr32 sccbase.dll
regsvr32 slbcsp.dllDCOM service - access denied when running.
sfc/scannow couldn't fix some corrupted files.
Computer HP laptop came with Vista pre-installed, so I do not have the repair disk.
No doubt the system restore won't help, as I remember recently that c-Cleaner wiped the old restore points.
NOD32 Antivirus + Spyware Doctor still running. Already run MSRT and Super Spyware, but nothing much.
Kindly help!
Kind regards
Satyajit
Diagnostic report (1.9.0011.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - GD2PK - BD3R2-44MV3
The Windows Product Key hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA =
Windows product ID: 89572-OEM-7332166-00021
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6000.2.00010300.0.0.002
ID: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D} (3)
Admin: Yes
TestCab: 0x0
WGA version: registered, 1.9.9.1
Signed by: Microsoft
Product name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6000.vista_gdr.080917 - 1612
TTS Error: M:20091104073513946-
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6002.16398WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
[File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.5840.16389]
[File mismatch: C:\Windows\system32\Slcext.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16525]
[File mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386]
[File mismatch: C:\Windows\system32\samlib.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16615]
[File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\nsi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438]
[File mismatch: C:\Windows\system32\gdi32.dll[6.0.6000.16766]
[File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\powrprof.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\setupapi.dll[6.0.6000.16609]
[File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609]
[File mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\shell32.dll[6.0.6000.16774]
[File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\version.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winmm.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
[File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6000.16553]
[File mismatch: C:\Windows\system32\regapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\crypt32.dll[6.0.6000.16425]
[File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16764]
[File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16512]
[File mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16512]
[File mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509]
[File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16470]
[File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
[File mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0]
[File mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
[File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
[File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386]
[File mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16740]
[File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386]
[File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
[File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16550_none_56f0fd51b4f462f8\gdiplus.dll[hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386]
[File mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386]
[File mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0]
[File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
[File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_40339432230aebeb\comctl32.dll[hr = 0 x 80070002]
[File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
[File mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
[File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]Other data-->
Office details:{5FC29B42-80DC-4BE3-B5EA-37281853FA7D} 1.9.0011.0 6.0.6000.2.00010300.0.0.002 x 32 *-*-*-*-44MV3 89572-OEM-7332166-00021 2 S-1-5-21-3747016915-1105364745-1034703816 Hewlett-Packard laptop Presario V6500 Hewlett-Packard F.2A 20080222000000.000000 + 000A4313507018400EE 4009 0409 India Standard Time(GMT+05:30) 0 3 HPQOEM SLIC-MPC 103 103 12 C0A25836FDBE5AC FmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314 100 Microsoft Office home and Student 2007 12 19 Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=
License data-->
The software licensing service version: 6.0.6000.16509
Name: Windows Vista HomeBasic edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
Installation ID: 234075993312598255872244522405847072649516093605215141
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial product key: 44MV3
License status: licensed--> HWID data
Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP NVIDIA MCP67-M
SRAT AMD HAMMER
HPET PTLTD HPETTBL
START PTLTD $SBFTBL$
MCFG MCFG PTLTD
TCPA Phoenix x
SSDT PTLTD POWERNOW
SLIC SLIC-MPC HPQOEMThank God!
Finally, I worked it out myself. But it's painful to watch than virtually any other that Uday has responded to my problem. Something I've been waiting for so eagerly.
I applied my common sense and defragmented the dirives then sfc/scannow, and it worked. Cryptographic Services said when I began to log in as network account. So my problem is solved. Now, windows update works fine.
Interestingly, Microsoft Fix it, says it cannot start the Cryptographic Services. Are God, while the _____ you supposed to difficulty? It made Internet Explorer icon on my desktop and other places.
-
Cannot restart after the update
Hi givepaulhelp,
Since you was not able to continue the analysis as possible you have spyware or virus. Here are a few options for scanning your system. No one program can catch them all.
Virus scan help
http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx
Spyware scan help
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.Two more days but I'm getting nowhere other than having may be a better solution on what is false. It seems that, although the Windows Genuine Advantage Validation auditor finds that my copy of Vista Ultimate is valid, it always returns a 0x80070426 error (also an error 0 x 80070002). I can't turn on the software licensing service and various functions do not work (for example control panel, windows update, audio). The report below (now that I finally understood how to generate it) will probably be helpful to someone who knows more about this stuff than me.
I tried spyware and malware scans of four different programs all came the harmless (other than tracking cookies) empty, so I think that the problem is related to my registry get corrupted when I tried to install an update to Windows (or IE8). My problem looks roughly the same as that for the guy in this link: http://social.microsoft.com/Forums/en-US/genuinevista/thread/5c956fd9-0ade-4841-8383-c53e93d47680 but before I try something stupid, please give me a start. (As I have tried scannow and I can't boot mode safe (only ' disable the drive Signature Enforcement'), the solutions in this link don't work anyway) I think that it all boils down to getting the software licensing service to work and maybe a few other corrupt fixing registry entries. Could a SP2 install on do I cure everything?
Diagnostic report (1.9.0006.1):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0
Validation code online: 0x80070426
Cached Validation code: n/a, hr = 0x80070426
Windows product key: *-* - VFWRT - JGH7R-R933G
The Windows Product Key hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0 =
Windows product ID: 89580-OEM-7332132-00015
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6001.2.00010100.1.0.001
ID: {8AD0B022-238E-42BD-A5CF-1328933C5B04} (3)
Admin: Yes
TestCab: 0x0
WGA version: registered, 1.7.59.1
Signed by: Microsoft
Product name: Windows Vista (TM) Ultimate
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302 - 1506
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: 6.0.6001.18152WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
WGATray.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Standard Edition 2003 - 100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
[File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606]
[File mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
[File mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000]
[File mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
[File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
[File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\version.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
[File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
[File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
[File mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
[File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0]
[File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
[File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
[File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000]
[File mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131]
[File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000]
[File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
[File mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000]
[File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
[File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000]
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\query.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000]
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000]
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000]Other data-->
Office details:{8AD0B022-238E-42BD-A5CF-1328933C5B04} 1.9.0006.1 6.0.6001.2.00010100.1.0.001 x 32 *-*-*-*-R933G 89580-OEM-7332132-00015 2 S-1-5-21-380590955-2360834419-2564638157 HP-Pavilion ,RP827AV-ABA m7790y Phoenix Technologies, LTD. 5.08 20070330000000.000000 + 00051333507018400FA 0409 0409 Central Standard Time(GMT-06:00) 0 3 HPQOEM SLIC-CPC 100 100 Microsoft Office Standard Edition 2003 11 4A0FF75D558A06A 6zOCHSyGe8q22gukGZX7yf5OwMw = 70141 053-0631425-56923 1 Content Spsys.log: 0 x 80070002
License data-->
Software Licensing service is not working.--> HWID data
Current Hash HWID: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAJJT82Wy11kRwlooj8vT2kSg3rFYqhQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
HPQOEM APIC-SLIC-CPC
FACP SLIC-CPC HPQOEM
HPET SLIC-CPC HPQOEM
MCFG SLIC-CPC HPQOEM
SLIC SLIC-CPC HPQOEM
SSDT HPQOEM SLIC-CPC -
A message just jumped on my compputer saying: I have these suite on my computer:
These are the things they want me hit all delete or cancel. I'm afraid of her either because I don't want one or the other because of a virus. My McAfee security scan came up with nothing.
Adware.Win32.Winad
W32. Yaha.B@mmMagic DVD RipperTrojan - PSW.Win32.LdPinch.abmVirtumonde TrojanTrojan.Fakealert.355Trojan.Qoologic - Key LoggerAdware.Win32.Look2me.abTrojan IRC/Backdoor.SdBot4.FRVWin32/hoax.Renos.HXNoise.datc:\windows\system32\emptyregdb.datMPR.dllieakui.dllSet3.tmpCountry.sysAhui.exepopcinfo.datdsdmo.dllActive Setup Log.txtHello
What is the name of the program which is at the top "just popped up?
You can use this method to find malware.
Scan of Malware in Safe Mode with network.
http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#winxo
Windows XP
Using the F8 method:
- Restart your computer.
- When the machine starts first, yet once it will list usually some equipment that is installed on your machine, amount of memory, hard drives installed etc. At this point you should tap the F8 key repeatedly until you are presented with a menu of Advanced Options in Windows XP.
- Select the Safe Mode with networking option using the arrow keys.
- Then press enter on your keyboard to start safe mode.
- Make all the necessary tasks and when finished restart to start in normal mode.
Once in Safe Mode with network, download and run RKill.
RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.
http://www.bleepingcomputer.com/download/rkill/
Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:
http://www.Malwarebytes.org/products/malwarebytes_free
See you soon.
-
Windows XP suddenly shows not authentic
I know there have been other discussions on this, but could someone help me please? I installed the windows updates today (about 25 of them) and when I restarted the computer it is a black screen and says that my copy of Vista is not authentic. I assure you that it is authentic, and I have the product key at the bottom of my laptop I could fix if it would provide a screen that would let me! I ran the diagnostic tool for MGA and this is what he says:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0x80070426
Windows product key: *-* - Q9CM8 - KTDKK-8QXTR
Windows Product Key hash: OI3PQUp2nK/Ysh5U6MY15ORIfio =
Windows product ID: 89572-OEM-7332166-00029
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {484CB108-BF32-47FB-85FF-509BC8AA573F} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.vistasp2_gdr.101014 - 0432
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: MicrosoftOGA data-->
Office status: 100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program may Explorer\iexplore.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18416], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18393], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18393], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19048], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19048], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19048], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19048], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19048], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18417], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19048], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100Other data-->
Office details:{484CB108-BF32-47FB-85FF-509BC8AA573F} 1.9.0027.0 6.0.6002.2.00010300.2.0.002 x 32 *-*-*-*-8QXTR 89572-OEM-7332166-00029 2 S-1-5-21-2563385384-3911924453-4282512113 Acer Aspire 5735 Phoenix Technologies LTD. V1.08 20080910000000.000000 + 000AE333507018400FA 0809 0409 GMT Standard Time(GMT+00:00) 0 3 ACRSYS ACRPRDCT 100 100 Microsoft Office home and Student 2007 12 7AC4DC4E25CF732 MXM4 YzjlYubqq53nK3cA75JpkQ plus 81602-921-3367097-68489 1 Content Spsys.log: 0 x 80070002
License data-->
Software Licensing service is not working.Windows Activation Technologies-->
N/A--> HWID data
Current HWID of Hash: MgAAAAEAAgABAAIAAQAAAAAAAwABAAEAeqh2UpK9coV6f6Rhotaq6fL0vJA6U6xWKoU =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC ACRSYS ACRPRDCT
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRTHelp, please!
Thank you very much
Julia
It may be worth trying another 'door' :)
Click Start
In the search box, type
SLUI 4
and press the Enter key
Follow the instructions - when the ansafone service you need, request NOT to answer. It should oblige the operator to pick up, which can solve your problem if all goes well, or ship you ot someone who can.
-
Window update cannot check updates - window Defender error
I went to check the window updates and I get the message "window updates cannot currently check for updates, because the service is not running."
I have also tried to check the updates for Windows Defender, but got the error 0x800106baI am running Win Vista 64-bit, SP2Someone on the forum suggested to run a Diag report and post. So I'll post it here, hoping someone can help.Thanks in advance.Report:Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Code of Validation caching online: 0x0
Windows product key: *-* - 3RBY2 - BGQ2R-DR9M6
The Windows Product Key hash: EYIpz/47G03lWRAOmk3kg + lR7Rc =
Windows product ID: 89583-OEM-7332157-00141
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6002.2.00010300.2.0.003
ID: {86DB8096-CBE6-4AD0-8408-9E6742E020A8} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: registered 1.9.9.1,
Signed by: Microsoft
Product name: Windows Vista (TM) Home Premium
Architecture: 0 x 00000009
Build lab: 6002.vistasp2_gdr.120402 - 0336
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Standard Edition 2003 - 100 authentic
Microsoft Office Outlook 2007-100 authentic
Microsoft Office Home and Student 2007-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\drivers\Spldr.sys[6.0.6002.17001], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\ci.dll[6.0.6002.18005], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18449], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18551], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18416], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msimg32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18508], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18646], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18393], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18528], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18508], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18618], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18541], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\psapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netrap.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winbrand.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0 x 80092003
[File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18643], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18592], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6002.18592], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\wininet.dll[9.0.8112.16447], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\iertutil.dll[9.0.8112.16447], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\urlmon.dll[9.0.8112.16447], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\xmllite.dll[1.2.1010.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\advpack.dll[9.0.8112.16421], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msrating.dll[9.0.8112.16421], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ieframe.dll[9.0.8112.16447], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mshtml.dll[9.0.8112.16447], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\imgutil.dll[9.0.8112.16421], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18463], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ieui.dll[9.0.8112.16447], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\w32topl.dll[6.0.6001.18000], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18541], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
[File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100Other data-->
Office details:{86DB8096-CBE6-4AD0-8408-9E6742E020A8} 1.9.0027.0 6.0.6002.2.00010300.2.0.003 x 64 *-*-*-*-DR9M6 89583-OEM-7332157-00141 2 S-1-5-21-351062797-3081132780-2295853590 Gateway P-7805u Phoenix Technologies LTD. 9C.11.00 20080917000000.000000 + 0003F333507018400F8 0409 0409 Eastern Standard Time(GMT-05:00) 0 3 GATEWA SYSTEM 100 100 Microsoft Office Standard Edition 2003 11 3D116F5F4CDF078 i7J0o7DhTy1CzrU9tgNtsgqDRoU = 70141-060-2448755-56594 1 100 Microsoft Office Outlook 2007 12 4217878A3BDEF10 9asB7O9l/BGVVwL8l6Q7YVolGbo = 81610-904-7225104-62130 1 100 Microsoft Office home and Student 2007 12 19 Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(18, 1) (null): library not registered.Windows Activation Technologies-->
N/A--> HWID data
Current Hash HWID: OgAAAAEAAQABAAEAAwADAAAABAABAAEA6GEWswIAXHQCeEamIgHAZfL0aBRwpgom + NZQYaxWTAFGyg ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC SYSTEM GATEWA
SSDT PmRef CpuPmHello
You did changes to the computer before the show?
Method 1
Try these steps and see if it works.
a. Click Start, type services.msc and press to enter.
b. in the list of items to ensure that the following services are started and running. (Check this service dependencies and make sure that they can also be programmed to automatic)Background Intelligent Transfer Service
Cryptographic services and
Windows Updatec. click on apply and then click ok.
Method 2
I suggest to perform the clean boot and try to install the updates.How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.Method 3
I suggest you try the steps from the following link:Problems with installing updates
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updatesMethod 4
For problems with Windows defender updates, seeError message when you run Windows Defender: «Error 0x800106ba»
-
Canon Image Transfer (IUT) Utility stopped working
Canon IUT comes with my digital wi - fi point and shoot camera. It is supposed to load on my computer at startup and automatically download the photos uploaded remotely on cloud of Canon. However, it will not work. I've been to the Canon support and they have no record of all other instances of this problem, which I think since my online research shows also some other forums. I removed my Norton Security Suite as a problem; IUT does not load if Norton is enabled or disabled. Below I have copied the contents of the WER file for this error. Can someone decipher this and point me in a productive direction for this problem? I apologize for the long post. I was going to attach the WER file, but could not understand how do.
Thank you
Bob
Version = 1
EventType CLR20r3 =
EventTime = 130462856751237475
ReportType = 2
Consent = 1
ReportIdentifier = 26b424c2-eb3a-11e3-b180-534e57000000
WOW64 = 1
Response.Type = 4
SIG [0]. Name = Signature of the 01 problem
SIG [0]. Value = imagetransferutility.exe
GIS [1]. Name = Signature of the 02 problem
GIS [1]. Value = 1.2.0.6
GIS [2]. Name = Signature of the 03 problem
GIS [2]. Value = 524bbaa1
GIS [3]. Name = Signature of the 04 problem
GIS [3]. Value = mscorlib
GIS [4]. Name = Signature of the 05 problem
GIS [4]. Value = 2.0.0.0
GIS [5]. Name = Signature of the 06 problem
GIS [5]. Value = 5265 021 d
GIS [6]. Name = Signature of the 07 problem
GIS [6]. Value = 3513
GIS [7]. Name = Signature of the 08 problem
GIS [7]. Value = 79
SIG [8]. Name = Signature of the 09 problem
SIG [8]. Value = System.ArgumentException
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.48
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
UI [2] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
UI [3] = Canon Utilities Image Transfer Utility stopped working
UI [4] = Windows can check online for a solution to the problem.
UI [5] = check online for a solution and close the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule [0] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
LoadedModule [2] = C:\Windows\SYSTEM32\MSCOREE. DLL
LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AcLayers.dll
LoadedModule[7]=C:\Windows\syswow64\SspiCli.dll
LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
LoadedModule[12]=C:\Windows\syswow64\USER32.dll
LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
LoadedModule[14]=C:\Windows\syswow64\LPK.dll
LoadedModule[15]=C:\Windows\syswow64\USP10.dll
LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll
LoadedModule[18]=C:\Windows\syswow64\SHLWAPI.dll
LoadedModule[19]=C:\Windows\syswow64\ole32.dll
LoadedModule[20]=C:\Windows\syswow64\OLEAUT32.dll
LoadedModule[21]=C:\Windows\system32\USERENV.dll
LoadedModule[22]=C:\Windows\system32\profapi.dll
LoadedModule [23] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[24]=C:\Windows\system32\MPR.dll
LoadedModule [25] = C:\Windows\system32\IMM32. DLL
LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
LoadedModule[27]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[28]=C:\Windows\system32\UxTheme.dll
LoadedModule[29]=C:\Windows\system32\WINMM.dll
LoadedModule[30]=C:\Windows\system32\samcli.dll
LoadedModule[31]=C:\Windows\system32\MSACM32.dll
LoadedModule[32]=C:\Windows\system32\VERSION.dll
LoadedModule[33]=C:\Windows\system32\sfc.dll
LoadedModule [34] = C:\Windows\system32\sfc_os. DLL
LoadedModule[35]=C:\Windows\system32\dwmapi.dll
LoadedModule[36]=C:\Windows\syswow64\SETUPAPI.dll
LoadedModule[37]=C:\Windows\syswow64\CFGMGR32.dll
LoadedModule[38]=C:\Windows\syswow64\DEVOBJ.dll
LoadedModule[39]=C:\Windows\syswow64\urlmon.dll
LoadedModule[40]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[41]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[42]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[43]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[44]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[45]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule [46] = C:\Windows\syswow64\normaliz. DLL
LoadedModule[47]=C:\Windows\syswow64\iertutil.dll
LoadedModule[48]=C:\Windows\syswow64\WININET.dll
LoadedModule[49]=C:\Windows\AppPatch\AcXtrnal.DLL
LoadedModule [50] = C:\Windows\system32\SHUNIMPL. DLL
LoadedModule[51]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[52]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[53]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\ede2c6c842840e009f01bcc74fa4c457\mscorlib.ni.dll
LoadedModule [55] = c: Program Files (x 86) \Common Files\Spigot\Search Settings\wth183.dll
LoadedModule [56] = C:\Windows\syswow64\PSAPI. DLL
LoadedModule[57]=C:\Windows\system32\SortServer2003Compat.dll
LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\b3a78269847005365001c33870cd121f\System.ni.dll
LoadedModule[60]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5c24d3b0041ebf4f48a93615b9fa3de9\System.Drawing.ni.dll
LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\8bc548587e91ecf0552a40e47bbf99cc\System.Windows.Forms.ni.dll
LoadedModule [62] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageSyncDiscovery.dll
LoadedModule[63]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
LoadedModule[64]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll
LoadedModule[65]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[66]=C:\Windows\system32\rsaenh.dll
LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule [68] = C:\Program Files (x86)\Canon\ImageTransferUtility\en\ImageTransferUtility.resources.dll
LoadedModule[69]=C:\Windows\system32\shfolder.dll
LoadedModule[70]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\217ece46920546d718414291d463bb1c\System.Xml.ni.dll
LoadedModule[71]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\5b6ddf934128d538cd5cd77bf4209b93\System.Configuration.ni.dll
LoadedModule[72]=C:\Windows\system32\wtsapi32.dll
LoadedModule[73]=C:\Windows\system32\WINSTA.dll
LoadedModule [74] = C:\Program Files (x86)\Canon\ImageTransferUtility\CCLForITU.dll
LoadedModule [75] = C:\Program Files (x86)\Canon\ImageTransferUtility\CCL.dll
LoadedModule[76]=C:\Windows\syswow64\comdlg32.dll
LoadedModule[77]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
LoadedModule[78]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcm90.dll
LoadedModule[79]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule [80] = C:\Program Files (x86)\Canon\ImageTransferUtility\LIPL.dll
LoadedModule[81]=C:\Windows\syswow64\CLBCatQ.DLL
LoadedModule [82] = C:\Program Files (x86)\Canon\ImageTransferUtility\LCIOS.dll
LoadedModule[83]=C:\Windows\system32\rasapi32.dll
LoadedModule[84]=C:\Windows\system32\rasman.dll
LoadedModule[85]=C:\Windows\syswow64\WS2_32.dll
LoadedModule[86]=C:\Windows\syswow64\NSI.dll
LoadedModule[87]=C:\Windows\system32\rtutils.dll
LoadedModule[88]=C:\Windows\system32\mswsock.dll
LoadedModule[89]=C:\Windows\System32\wshtcpip.dll
LoadedModule[90]=C:\Windows\System32\wship6.dll
LoadedModule[91]=C:\Windows\system32\winhttp.dll
LoadedModule[92]=C:\Windows\system32\webio.dll
LoadedModule[93]=C:\Windows\system32\credssp.dll
LoadedModule [94] = C:\Windows\system32\IPHLPAPI. DLL
LoadedModule [95] = C:\Windows\system32\WINNSI. DLL
LoadedModule [96] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [97] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[98]=C:\Windows\system32\DNSAPI.dll
LoadedModule [99] = C:\Program Files (x86)\Bonjour\mdnsNSP.dll
LoadedModule[100]=C:\Windows\system32\rasadhlp.dll
LoadedModule[101]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[102]=C:\Windows\system32\security.dll
LoadedModule [103] = C:\Windows\system32\SECUR32. DLL
LoadedModule[104]=C:\Windows\SysWOW64\schannel.dll
LoadedModule[105]=C:\Windows\syswow64\CRYPT32.dll
LoadedModule[106]=C:\Windows\syswow64\MSASN1.dll
LoadedModule[107]=C:\Windows\system32\ncrypt.dll
LoadedModule[108]=C:\Windows\system32\bcrypt.dll
LoadedModule[109]=C:\Windows\SysWOW64\bcryptprimitives.dll
LoadedModule[110]=C:\Windows\system32\GPAPI.dll
LoadedModule[111]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
FriendlyEventName = Stopped Working
ConsentKey = CLR20r3
AppName = Canon Utilities Image Transfer Utility
AppPath = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
ReportDescription = Stopped WorkingWN
Other re - install the software the best advice is to contact Canon because we have no idea of their software.
-
Explorer Windows stopped working - error BEX64
I get random errors "Explorere Windows has stopped working". I checked with appcrashview crash and get the log below: can anyone suggest which application is causing the crash?
Thank you.
Version = 1
EventType = BEX64
EventTime = 130715772385022234
ReportType = 2
Consent = 1
ReportIdentifier = a901b904-day 140-11e4-b53b-0024be801d9e
IntegratorReportIdentifier = a901b903-day 140-11e4-b53b-0024be801d9e
Response.Type = 4
SIG [0]. Name = name of the Application
SIG [0]. Value = Explorer.exe
GIS [1]. Name = Version of the Application
GIS [1]. Value = 6.1.7601.17567
GIS [2]. Name = timestamp of the Application
GIS [2]. Value = 4d672ee4
GIS [3]. Name = name of the Module fault
GIS [3]. Value = StackHash_a417
GIS [4]. Name = Fault Module Version
GIS [4]. Value = 0.0.0.0
GIS [5]. Name = Fault Module Timestamp
GIS [5]. Value = 00000000
GIS [6]. Name = offset of the Exception
GIS [6]. Value = 0000000004250fd8
GIS [7]. Name = Exception Code
GIS [7]. Value = c0000005
SIG [8]. Name = data exception
SIG [8]. Value = 0000000000000008
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.768.3
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 2057
DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = a417
DynamicSig [23]. Name = additional Information 2
DynamicSig [23]. Value = a41736ed71912b9cc53a8c82f18d8b16
DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = d9b8
DynamicSig [25]. Name = additional Information 4
DynamicSig [25]. Value = d9b82c48d6f9d0138f64dafadac8e31c
UI[2]=C:\Windows\Explorer.exe
UI [3] = Windows Explorer has stopped working
UI [4] = Windows can search for a solution to the problem online and try to restart the program.
UI [5] = check online for a solution, and then restart the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule[0]=C:\Windows\Explorer.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\GDI32.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\SHELL32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
LoadedModule[17]=C:\Windows\system32\DUser.dll
LoadedModule[18]=C:\Windows\system32\DUI70.dll
LoadedModule[19]=C:\Windows\system32\IMM32.dll
LoadedModule[20]=C:\Windows\system32\MSCTF.dll
LoadedModule[21]=C:\Windows\system32\UxTheme.dll
LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\slc.dll
LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
LoadedModule[29]=C:\Windows\system32\Secur32.dll
LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
LoadedModule[32]=C:\Windows\system32\WINSTA.dll
LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[34]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[36]=C:\Windows\system32\profapi.dll
LoadedModule[37]=C:\Windows\system32\apphelp.dll
LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[39]=C:\Windows\system32\EhStorShell.dll
LoadedModule [40] = c: Program Files (x 86) \Internet download Manager\IDMShellExt64.dll
LoadedModule [41] = c: Program Files (x 86) \Internet download Manager\IDMNetMon64.DLL
LoadedModule[42]=C:\Windows\system32\VERSION.dll
LoadedModule[43]=C:\Windows\system32\WS2_32.dll
LoadedModule[44]=C:\Windows\system32\NSI.dll
LoadedModule[45]=C:\Windows\system32\ntshrui.dll
LoadedModule[46]=C:\Windows\system32\srvcli.dll
LoadedModule[47]=C:\Windows\system32\mswsock.dll
LoadedModule[48]=C:\Windows\System32\wshtcpip.dll
LoadedModule[49]=C:\Windows\system32\cscapi.dll
LoadedModule[50]=C:\Windows\system32\IconCodecService.dll
LoadedModule[51]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[52]=C:\Windows\system32\rsaenh.dll
LoadedModule[53]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[54]=C:\Windows\system32\SndVolSSO.DLL
LoadedModule [55] = C:\Windows\system32\HID. DLL
LoadedModule[56]=C:\Windows\System32\MMDevApi.dll
LoadedModule[57]=C:\Windows\system32\timedate.cpl
LoadedModule [58] = to C:\Windows\system32\ATL. DLL
LoadedModule[59]=C:\Windows\system32\WINBRAND.dll
LoadedModule[60]=C:\Windows\system32\actxprxy.dll
LoadedModule[61]=C:\Windows\system32\ntmarta.dll
LoadedModule[62]=C:\Windows\system32\WLDAP32.dll
LoadedModule[63]=C:\Windows\system32\USERENV.dll
LoadedModule[64]=C:\Windows\System32\shacct.dll
LoadedModule[65]=C:\Windows\system32\SAMLIB.dll
LoadedModule[66]=C:\Windows\system32\samcli.dll
LoadedModule[67]=C:\Windows\system32\netutils.dll
LoadedModule[68]=C:\Windows\system32\msls31.dll
LoadedModule [69] = c: Files\microsoft shared\ink\tiptsf.dll
LoadedModule[70]=C:\Windows\system32\authui.dll
LoadedModule[71]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[72]=C:\Windows\system32\CRYPT32.dll
LoadedModule[73]=C:\Windows\system32\MSASN1.dll
LoadedModule[74]=C:\Windows\system32\urlmon.dll
LoadedModule[75]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[76]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[77]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[78]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[79]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule[80]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule [81] = C:\Windows\system32\normaliz. DLL
LoadedModule[82]=C:\Windows\system32\iertutil.dll
LoadedModule[83]=C:\Windows\system32\WININET.dll
LoadedModule[84]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[85]=C:\Windows\System32\gameux.dll
LoadedModule[86]=C:\Windows\System32\XmlLite.dll
LoadedModule[87]=C:\Windows\System32\wer.dll
LoadedModule[88]=C:\Windows\system32\stobject.dll
LoadedModule[89]=C:\Windows\system32\BatMeter.dll
LoadedModule[90]=C:\Windows\system32\LINKINFO.dll
LoadedModule[91]=C:\Windows\System32\shdocvw.dll
LoadedModule[92]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[93]=C:\Windows\system32\es.dll
LoadedModule[94]=C:\Windows\system32\dxp.dll
LoadedModule[95]=C:\Windows\system32\prnfldr.dll
LoadedModule [96] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[97]=C:\Windows\System32\Actioncenter.dll
LoadedModule[98]=C:\Windows\System32\wevtapi.dll
LoadedModule[99]=C:\Windows\system32\Syncreg.dll
LoadedModule [100] = C:\Windows\system32\AUDIOSES. DLL
LoadedModule[101]=C:\Windows\system32\fxsst.dll
LoadedModule[102]=C:\Windows\system32\FXSAPI.dll
LoadedModule[103]=C:\Windows\System32\netshell.dll
LoadedModule [104] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule [105] = C:\Windows\System32\WINNSI. DLL
LoadedModule[106]=C:\Windows\System32\nlaapi.dll
LoadedModule [107] = C:\Windows\system32\FXSRESM. DLL
LoadedModule[108]=C:\Windows\Secure64.dll
LoadedModule[109]=C:\Windows\System32\AltTab.dll
LoadedModule[110]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[111]=C:\Windows\System32\pnidui.dll
LoadedModule[112]=C:\Windows\System32\QUtil.dll
LoadedModule[113]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[114]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[115]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule[116]=C:\Windows\System32\srchadmin.dll
LoadedModule [117] = C:\Program Files\WIDCOMM\Bluetooth Software\btncopy.dll
LoadedModule[118]=C:\Windows\system32\WINTRUST.dll
LoadedModule[119]=C:\Windows\System32\bthprops.cpl
LoadedModule [120] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule [121] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule[122]=C:\Windows\system32\credssp.dll
LoadedModule[123]=C:\Windows\system32\msiltcfg.dll
LoadedModule[124]=C:\Windows\system32\msi.dll
LoadedModule[125]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule [126] = c: drive Adobe CS4\BIB.dll
LoadedModule[127]=C:\Windows\system32\MLANG.dll
LoadedModule [128] = c: Adobe Adobe Version Cue CS4\Client\4.0.0\VersionCue.DLL
LoadedModule[129]=C:\Windows\system32\nvshext.dll
LoadedModule[130]=C:\Windows\system32\nvapi64.dll
LoadedModule [131] = c: Program Files Windows Sidebar\sbdrop.dll
LoadedModule[132]=C:\Windows\System32\wscinterop.dll
LoadedModule[133]=C:\Windows\System32\WSCAPI.dll
LoadedModule[134]=C:\Windows\System32\wscui.cpl
LoadedModule[135]=C:\Windows\System32\werconcpl.dll
LoadedModule[136]=C:\Windows\System32\framedynos.dll
LoadedModule[137]=C:\Windows\System32\wercplsupport.dll
LoadedModule[138]=C:\Windows\System32\msxml6.dll
LoadedModule[139]=C:\Windows\System32\hcproviders.dll
LoadedModule [140] = C:\Program may Explorer\ieproxy.dll
LoadedModule [141] = C:\Windows\system32\SXS. DLL
LoadedModule[142]=C:\Windows\system32\oleacc.dll
LoadedModule[143]=C:\Windows\system32\MPR.dll
LoadedModule[144]=C:\Windows\system32\wkscli.dll
LoadedModule [145] = C:\Windows\system32\ieframe. DLL
LoadedModule[146]=C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
LoadedModule[147]=C:\Windows\system32\WINMM.dll
LoadedModule[148]=C:\Windows\system32\dsrole.dll
LoadedModule[149]=C:\Windows\system32\FirewallAPI.dll
LoadedModule[150]=C:\Windows\system32\SearchFolder.dll
LoadedModule[151]=C:\Windows\System32\StructuredQuery.dll
LoadedModule [152] = C:\Program Files\Araxis\Araxis Merge\compareshellext.dll
LoadedModule[153]=C:\Windows\System32\msxml3.dll
LoadedModule[154]=C:\Windows\System32\npmproxy.dll
LoadedModule[155]=C:\Windows\System32\SyncCenter.dll
LoadedModule[156]=C:\Windows\system32\mssprxy.dll
LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
LoadedModule[158]=C:\Windows\system32\wlanutil.dll
LoadedModule[159]=C:\Windows\system32\wwanapi.dll
LoadedModule[160]=C:\Windows\system32\wwapi.dll
LoadedModule[161]=C:\Windows\System32\QAgent.dll
LoadedModule[162]=C:\Windows\System32\provsvc.dll
LoadedModule[163]=C:\Windows\system32\dfscli.dll
LoadedModule[164]=C:\Windows\system32\browcli.dll
LoadedModule[165]=C:\Windows\system32\imapi2.dll
LoadedModule[166]=C:\Windows\System32\hgcpl.dll
LoadedModule [167] = c: Program Files Windows Portable Devices\SqmApi.dll
LoadedModule[168]=C:\Windows\system32\DEVRTL.dll
LoadedModule[169]=C:\Windows\system32\van.dll
LoadedModule[170]=C:\Windows\system32\RasMM.dll
LoadedModule[171]=C:\Windows\system32\RASAPI32.dll
LoadedModule[172]=C:\Windows\system32\rasman.dll
LoadedModule[173]=C:\Windows\system32\rtutils.dll
LoadedModule[174]=C:\Windows\system32\WWanMM.dll
LoadedModule[175]=C:\Windows\system32\WlanMM.dll
LoadedModule[176]=C:\Windows\system32\wlanhlp.dll
LoadedModule[177]=C:\Windows\system32\OneX.DLL
LoadedModule[178]=C:\Windows\system32\eappprxy.dll
LoadedModule[179]=C:\Windows\system32\eappcfg.dll
LoadedModule[180]=C:\Windows\system32\DNSAPI.dll
LoadedModule [181] = C:\Program Files\Bonjour\mdnsNSP.dll
LoadedModule[182]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[183]=C:\Windows\system32\rasadhlp.dll
LoadedModule[184]=C:\Windows\System32\wship6.dll
LoadedModule [185] = C:\Windows\system32\PSAPI. DLL
LoadedModule[186]=C:\Windows\System32\mf.dll
LoadedModule[187]=C:\Windows\System32\MFPlat.DLL
LoadedModule[188]=C:\Windows\System32\AVRT.dll
LoadedModule[189]=C:\Windows\System32\ksuser.dll
LoadedModule[190]=C:\Windows\system32\windowscodecsext.dll
LoadedModule[191]=C:\Windows\system32\ACLUI.dll
LoadedModule[192]=C:\Windows\system32\NTDSAPI.dll
LoadedModule [193] = c: Program Files (x 86) \Internet download Manager\IDMBRBTN64. DLL
LoadedModule[194]=C:\Windows\SysWOW64\WSCM64.dll
LoadedModule[195]=C:\Windows\system32\imapi2fs.dll
LoadedModule[196]=C:\Windows\system32\msvcp60.dll
LoadedModule [197] = c: Program Files Windows Photo Viewer\PhotoBase.dll
LoadedModule[198]=C:\Windows\system32\thumbcache.dll
LoadedModule[199]=C:\Windows\system32\EhStorAPI.dll
LoadedModule[200]=C:\Windows\system32\NetworkItemFactory.dll
LoadedModule[201]=C:\Windows\system32\dtsh.dll
LoadedModule[202]=C:\Windows\system32\FunDisc.dll
LoadedModule[203]=C:\Windows\system32\fdproxy.dll
LoadedModule[204]=C:\Windows\System32\fdwcn.dll
LoadedModule[205]=C:\Windows\System32\wcnapi.dll
LoadedModule[206]=C:\Windows\system32\fdWNet.dll
LoadedModule[207]=C:\Windows\system32\prnntfy.dll
LoadedModule[208]=C:\Windows\system32\puiapi.dll
LoadedModule[209]=C:\Windows\system32\printui.dll
LoadedModule[210]=C:\Windows\system32\puiobj.dll
LoadedModule[211]=C:\Windows\system32\zipfldr.dll
LoadedModule[212]=C:\Windows\system32\MsftEdit.dll
LoadedModule[213]=C:\Windows\system32\sdautoplay.dll
LoadedModule[214]=C:\Windows\system32\SPP.dll
LoadedModule [215] = C:\Windows\system32\VSSAPI. DLL
LoadedModule[216]=C:\Windows\system32\VssTrace.DLL
LoadedModule[217]=C:\Windows\system32\sdengin2.dll
LoadedModule[218]=C:\Windows\system32\credui.dll
LoadedModule[219]=C:\Windows\system32\sxproxy.dll
LoadedModule[220]=C:\Windows\system32\sysmain.dll
LoadedModule[221]=C:\Windows\System32\drprov.dll
LoadedModule[222]=C:\Windows\System32\ntlanman.dll
LoadedModule[223]=C:\Windows\System32\davclnt.dll
LoadedModule[224]=C:\Windows\System32\DAVHLPR.dll
LoadedModule[225]=C:\Windows\System32\NaturalLanguage6.dll
LoadedModule[226]=C:\Windows\System32\NLSData0009.dll
LoadedModule[227]=C:\Windows\System32\NLSLexicons0009.dll
LoadedModule[228]=C:\Windows\system32\wpdshext.dll
LoadedModule [229] = c: Files\Adobe\Shell\CS4\idicon.dll
LoadedModule[230]=C:\Windows\system32\PhotoMetadataHandler.dll
LoadedModule[231]=C:\Windows\system32\mscms.dll
LoadedModule[232]=C:\Windows\system32\icm32.dll
FriendlyEventName = Stopped Working
ConsentKey = BEX64
AppName = Windows ExplorerHello David,.
Thanks for posting your question on the Microsoft Forum.
I would be grateful if you can provide us with the following information to help us better understand the issue.
- You did it all changes (hardware or software) on your computer before the show?
- When you get this error message?
This problem may be due to one of the following problems:
- You are using an outdated or corrupted video driver
- System files on your PC can be damaged or do not correspond with other files
- You may have an infection of viruses or malware on your PC
- Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working
I suggest to try the steps in the following Microsoft article and you want to avoid the steps that you have already tried and check if it helps.
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911/en-us
Note
The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
Important:
When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.
ATTENTION:
For now, skip the step of upgrade in Place.
Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.
Kind regards
-
Explorer.exe crases every few hours
Hi, I tried Googling for an answer but none seem to match what I live. Could someone help me because the error message stopped working windows Explorer keeps all the hours to come.
I did chkdsk and sfc/scannow but both came out well.
Version = 1
EventType = APPCRASH
EventTime = 130681657575528107
ReportType = 2
Consent = 1
UploadTime = 130681657576620109
ReportIdentifier = b00c568a-b239-11e4-9641-083e8ee3af5a
IntegratorReportIdentifier = b00c5689-b239-11e4-9641-083e8ee3af5a
Response.BucketId = 50033465
Response.BucketTable = 20
Response.Type = 4
SIG [0]. Name = name of the Application
SIG [0]. Value = Explorer.exe
GIS [1]. Name = Version of the Application
GIS [1]. Value = 6.1.7601.17567
GIS [2]. Name = timestamp of the Application
GIS [2]. Value = 4d672ee4
GIS [3]. Name = name of the Module fault
GIS [3]. Value = RPCRT4.dll
GIS [4]. Name = Fault Module Version
GIS [4]. Value = 6.1.7601.18532
GIS [5]. Name = Fault Module Timestamp
GIS [5]. Value = 53c339ee
GIS [6]. Name = Exception Code
GIS [6]. Value = c0000005
GIS [7]. Name = offset of the Exception
GIS [7]. Value = 0000000000024cbf
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.1.7601.2.1.0.256.48
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 2057
DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = 5518
DynamicSig [23]. Name = additional Information 2
DynamicSig [23]. Value = 551814f7985d4b14f13393a8e57f0290
DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = a774
DynamicSig [25]. Name = additional Information 4
DynamicSig [25]. Value = a7746222e8fefda19219426d3382904d
UI[2]=C:\Windows\Explorer.exe
UI [3] = Windows Explorer has stopped working
UI [4] = Windows can search for a solution to the problem online and try to restart the program.
UI [5] = check online for a solution, and then restart the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule[0]=C:\Windows\Explorer.EXE
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\system32\kernel32.dll
LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[5]=C:\Windows\system32\msvcrt.dll
LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
LoadedModule[8]=C:\Windows\system32\GDI32.dll
LoadedModule[9]=C:\Windows\system32\USER32.dll
LoadedModule[10]=C:\Windows\system32\LPK.dll
LoadedModule[11]=C:\Windows\system32\USP10.dll
LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[13]=C:\Windows\system32\SHELL32.dll
LoadedModule[14]=C:\Windows\system32\ole32.dll
LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
LoadedModule[17]=C:\Windows\system32\DUser.dll
LoadedModule[18]=C:\Windows\system32\DUI70.dll
LoadedModule[19]=C:\Windows\system32\IMM32.dll
LoadedModule[20]=C:\Windows\system32\MSCTF.dll
LoadedModule[21]=C:\Windows\system32\UxTheme.dll
LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[26]=C:\Windows\system32\dwmapi.dll
LoadedModule[27]=C:\Windows\system32\slc.dll
LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
LoadedModule[29]=C:\Windows\system32\Secur32.dll
LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
LoadedModule[32]=C:\Windows\system32\WINSTA.dll
LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[34]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[36]=C:\Windows\system32\profapi.dll
LoadedModule[37]=C:\Windows\system32\apphelp.dll
LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[39]=C:\Users\Jeremy\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
LoadedModule[40]=C:\Windows\system32\dbghelp.dll
LoadedModule[41]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
LoadedModule[43]=C:\Windows\system32\EhStorShell.dll
LoadedModule[44]=C:\Windows\System32\cscui.dll
LoadedModule[45]=C:\Windows\System32\CSCDLL.dll
LoadedModule[46]=C:\Windows\system32\CSCAPI.dll
LoadedModule[47]=C:\Windows\system32\ntshrui.dll
LoadedModule[48]=C:\Windows\system32\srvcli.dll
LoadedModule[49]=C:\Windows\system32\IconCodecService.dll
LoadedModule[50]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[51]=C:\Windows\system32\rsaenh.dll
LoadedModule[52]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[53]=C:\Windows\system32\SndVolSSO.DLL
LoadedModule [54] = C:\Windows\system32\HID. DLL
LoadedModule[55]=C:\Windows\System32\MMDevApi.dll
LoadedModule[56]=C:\Windows\system32\timedate.cpl
LoadedModule [57] = to C:\Windows\system32\ATL. DLL
LoadedModule[58]=C:\Windows\system32\actxprxy.dll
LoadedModule[59]=C:\Windows\system32\ntmarta.dll
LoadedModule[60]=C:\Windows\system32\WLDAP32.dll
LoadedModule[61]=C:\Windows\System32\shdocvw.dll
LoadedModule[62]=C:\Windows\system32\LINKINFO.dll
LoadedModule [63] = c: \ Program Files (x 86) \Lenovo\Access Connections\ACDeskBand64.dll
LoadedModule [64] = C:\Windows\system32\SXS. DLL
LoadedModule [65] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
LoadedModule[66]=C:\Windows\system32\MSIMG32.dll
LoadedModule[67]=C:\Windows\system32\COMDLG32.dll
LoadedModule [68] = C:\Windows\system32\WINSPOOL. DRV
LoadedModule[69]=C:\Windows\system32\oledlg.dll
LoadedModule[70]=C:\Windows\system32\XmlLite.dll
LoadedModule[71]=C:\Windows\system32\Wlanapi.dll
LoadedModule[72]=C:\Windows\system32\wlanutil.dll
LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
LoadedModule[74]=C:\Windows\system32\WINMM.dll
LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
LoadedModule[76]=C:\Windows\system32\OLEACC.dll
LoadedModule [77] = c: \ Program Files (x 86) \ThinkPad\Utilities\US\PWMRT64V. DLL
LoadedModule [78] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMIF64V. DLL
LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
LoadedModule[81]=C:\Windows\system32\MSASN1.dll
LoadedModule[82]=C:\Windows\system32\USERENV.dll
LoadedModule[83]=C:\Windows\system32\SAMLIB.dll
LoadedModule[84]=C:\Windows\system32\samcli.dll
LoadedModule[85]=C:\Windows\system32\netutils.dll
LoadedModule[86]=C:\Windows\system32\MsftEdit.dll
LoadedModule[87]=C:\Windows\system32\msls31.dll
LoadedModule [88] = c: Files\microsoft shared\ink\tiptsf.dll
LoadedModule[89]=C:\Windows\system32\authui.dll
LoadedModule[90]=C:\Windows\system32\CRYPTUI.dll
LoadedModule[91]=C:\Windows\system32\urlmon.dll
LoadedModule[92]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
LoadedModule[93]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
LoadedModule[94]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
LoadedModule[95]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
LoadedModule[96]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
LoadedModule [97] = C:\Windows\system32\version. DLL
LoadedModule[98]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
LoadedModule [99] = C:\Windows\system32\normaliz. DLL
LoadedModule[100]=C:\Windows\system32\iertutil.dll
LoadedModule[101]=C:\Windows\system32\WININET.dll
LoadedModule[102]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
LoadedModule[103]=C:\Windows\System32\gameux.dll
LoadedModule[104]=C:\Windows\System32\wer.dll
LoadedModule[105]=C:\Windows\system32\MPR.dll
LoadedModule[106]=C:\Windows\system32\msiltcfg.dll
LoadedModule[107]=C:\Windows\system32\msi.dll
LoadedModule[108]=C:\Windows\System32\ieframe.dll
LoadedModule[109]=C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
LoadedModule[110]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
LoadedModule[111]=C:\Windows\system32\wdmaud.drv
LoadedModule[112]=C:\Windows\system32\ksuser.dll
LoadedModule[113]=C:\Windows\system32\AVRT.dll
LoadedModule [114] = C:\Windows\system32\AUDIOSES. DLL
LoadedModule[115]=C:\Windows\system32\msacm32.drv
LoadedModule[116]=C:\Windows\system32\MSACM32.dll
LoadedModule[117]=C:\Windows\system32\midimap.dll
LoadedModule[118]=C:\Windows\System32\msxml6.dll
LoadedModule[119]=C:\Windows\system32\stobject.dll
LoadedModule[120]=C:\Windows\system32\BatMeter.dll
LoadedModule[121]=C:\Windows\system32\es.dll
LoadedModule[122]=C:\Windows\system32\prnfldr.dll
LoadedModule[123]=C:\Windows\system32\fdproxy.dll
LoadedModule[124]=C:\Windows\System32\provsvc.dll
LoadedModule[125]=C:\Windows\system32\WS2_32.dll
LoadedModule[126]=C:\Windows\system32\NSI.dll
LoadedModule[127]=C:\Windows\system32\dxp.dll
LoadedModule[128]=C:\Windows\system32\Syncreg.dll
LoadedModule[129]=C:\Windows\ehome\ehSSO.dll
LoadedModule[130]=C:\Windows\System32\netshell.dll
LoadedModule [131] = C:\Windows\System32\IPHLPAPI. DLL
LoadedModule [132] = C:\Windows\System32\WINNSI. DLL
LoadedModule[133]=C:\Windows\System32\nlaapi.dll
LoadedModule[134]=C:\Windows\System32\AltTab.dll
LoadedModule[135]=C:\Windows\system32\wpdshserviceobj.dll
LoadedModule[136]=C:\Windows\system32\PortableDeviceTypes.dll
LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
LoadedModule [138] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
LoadedModule[139]=C:\Windows\system32\mssprxy.dll
LoadedModule[140]=C:\Windows\System32\pnidui.dll
LoadedModule[141]=C:\Windows\System32\QUtil.dll
LoadedModule[142]=C:\Windows\System32\wevtapi.dll
LoadedModule [143] = C:\Windows\system32\dhcpcsvc. DLL
LoadedModule [144] = C:\Windows\system32\dhcpcsvc6. DLL
LoadedModule[145]=C:\Windows\System32\npmproxy.dll
LoadedModule[146]=C:\Windows\System32\cscobj.dll
LoadedModule[147]=C:\Windows\system32\wwanapi.dll
LoadedModule[148]=C:\Windows\system32\wwapi.dll
LoadedModule[149]=C:\Windows\System32\QAgent.dll
LoadedModule[150]=C:\Windows\System32\srchadmin.dll
LoadedModule[151]=C:\Windows\System32\bthprops.cpl
LoadedModule[152]=C:\Windows\System32\Actioncenter.dll
LoadedModule[153]=C:\Windows\System32\SyncCenter.dll
LoadedModule[154]=C:\Windows\system32\imapi2.dll
LoadedModule[155]=C:\Windows\System32\hgcpl.dll
LoadedModule[156]=C:\Windows\system32\fxsst.dll
LoadedModule[157]=C:\Windows\system32\FXSAPI.dll
LoadedModule [158] = C:\Windows\system32\FXSRESM. DLL
LoadedModule[159]=C:\Windows\system32\wkscli.dll
LoadedModule [160] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
LoadedModule[161]=C:\Windows\System32\wscinterop.dll
LoadedModule[162]=C:\Windows\System32\WSCAPI.dll
LoadedModule[163]=C:\Windows\System32\wscui.cpl
LoadedModule[164]=C:\Windows\System32\werconcpl.dll
LoadedModule[165]=C:\Windows\System32\framedynos.dll
LoadedModule[166]=C:\Windows\System32\wercplsupport.dll
LoadedModule[167]=C:\Windows\System32\hcproviders.dll
LoadedModule [168] = C:\Program may Explorer\ieproxy.dll
LoadedModule[169]=C:\Windows\System32\msxml3.dll
LoadedModule[170]=C:\Windows\System32\UIAnimation.dll
LoadedModule[171]=C:\Windows\system32\DEVRTL.dll
LoadedModule[172]=C:\Windows\system32\MLANG.dll
LoadedModule[173]=C:\Windows\system32\imagehlp.dll
LoadedModule[174]=C:\Windows\system32\ncrypt.dll
LoadedModule[175]=C:\Windows\system32\bcrypt.dll
LoadedModule[176]=C:\Windows\system32\bcryptprimitives.dll
LoadedModule[177]=C:\Windows\system32\GPAPI.dll
LoadedModule[178]=C:\Windows\system32\MSVCR100.dll
LoadedModule[179]=C:\Windows\system32\dsrole.dll
LoadedModule[180]=C:\Windows\system32\NetworkExplorer.dll
LoadedModule[181]=C:\Windows\system32\FirewallAPI.dll
LoadedModule[182]=C:\Windows\System32\StructuredQuery.dll
LoadedModule[183]=C:\Windows\system32\dfscli.dll
LoadedModule[184]=C:\Windows\system32\browcli.dll
LoadedModule[185]=C:\Windows\system32\mswsock.dll
LoadedModule[186]=C:\Windows\system32\DNSAPI.dll
LoadedModule[187]=C:\Windows\system32\rasadhlp.dll
LoadedModule[188]=C:\Windows\System32\mf.dll
LoadedModule[189]=C:\Windows\System32\MFPlat.DLL
LoadedModule [190] = c: Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
LoadedModule[191]=C:\Windows\system32\thumbcache.dll
LoadedModule [192] = C:\Windows\system32\NETMSG. DLL
LoadedModule [193] = C:\Program Files\ThinkPad\Bluetooth Software\btkeyind.dll
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
State [1]. Key = DataRequest
State [1]. Value = bucket = 50033465/nBucketTable = 20/nResponse = 1/n
FriendlyEventName = Stopped Working
ConsentKey = APPCRASH
AppName = Windows Explorer
AppPath=C:\Windows\Explorer.EXEHello Jansen,
Thanks for posting your question on the Microsoft community.
I would like to know some information about the problem so that we can help you better.
1. What is the brand and model of your computer?
2. you made any hardware or software changes on your computer before the show?Thank you for details on the question and your efforts to resolve.
This problem may occur if the display driver is outdated or because of the presence of an infection such as viruses or malware.
I would suggest trying the following methods and check if it helps.
Method 1:
Update display driver of your computer from the manufacturer's Web site and check out them.Please see these articles:
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISNUpdate drivers: recommended links
http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7If this does not help, use method 2.
Method 2:
Microsoft safety scanner run and check the issue.
Reference:
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspxNote: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
I hope this information helps.
Please let us know if you need more help.
Thank you
-
Minecraft is not working on Windows 8
When I first installed Minecraft on my Windows 8, it did not work. Once I changed the compatibility it worked. But when I turn on the pc the next morning and click on it, it is open, I press login and then closed. Then a Java Message appeared saying the following message appears:
"#
# A fatal error has been detected by Java runtime environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x4f5bd09f, pid = 5988, tid = 4408
#
# Version JRE: 7.0_21 - b11
# Java VM: Java hotspot Client VM (23, 21 - b01 mixed mode windows - x 86)
# Problematic frame:
# C [ig4dev32.dll + 0xd09f]
#
# Write core dump failed. Minidumps are not enabled by default on client versions of Windows
#
# If you want to submit a bug report, please visit:
# http://bugreport.sun.com/bugreport/crash.jsp
# The accident happened outside the Virtual Machine Java to native code.
# See problematic frame for where report them the bug.
#--------------- T H R E A D ---------------
The current thread (0x4c968800): demon 'Minecraft thread' main JavaThread [_thread_in_native, id = 4408, stack (0x4db40000, 0x4db90000)]
siginfo: ExceptionCode = 0xc0000005, address 0x00000000 blocking playback
Records:
EAX = 0 X 00000000, EBX = 0X00FCFAE8 ECX = 0X4D30CF7C EDX = 0X00FE74A0
ESP = 0X4DB8EC9C EBP = 0X4D30CF7C ESI = 0X4D35E9F4 EDI = 0X4D30CF7C
EIP = 0X4F5BD09F, EFLAGS = 0 X 00010216Top of the stack: (sp = 0x4db8ec9c)
0x4db8ec9c: 4d30cf7c 4d35e9f4 4d30cf7c 00fcfae8
0x4db8ecac: 4d30cf7c 4d35e9f4 00fcfae8 4f5bd529
0x4db8ecbc: 4 d 313614 4f544804 4f572260 4f1dad6e
0x4db8eccc: e9011cf3 00fc 9868 4 d 367430 4db8ee30
0x4db8ecdc: e9011cf3 00fe1044 4d30cf7c 4d3dc530
0x4db8ecec: 4db8f33c 4f4f63e1 ffffffff 4f3ae414
0x4db8ecfc: e9011cf3 00fcb4e0 4db8ee50 00010000
0x4db8ed0c: 00fcb4d8 00000008 00000000 00000001Operating instructions: (pc = 0x4f5bd09f)
0x4f5bd07f: 08 00 cc cc cc cc cc cc cc cc cc cc cc cc cc cc
0x4f5bd08f: cc 83 this 0c 53 55 56 57 8B f9 f4 1 bis 8 b 87 05 00
0x4f5bd09f: 8 b 8 b 08 51 08 8 87 1 05 3 b 00 87 b0 1 c 05 c ac b
0x4f5bd0af: 00 8 d af 78 1 c 05 00 and 89 7 24 10 89 54 24 18 89 cRegister for memory mapping:
EAX = 0 x 00000000 is an unknown value
EBX = 0x00fcfae8 is an unknown value
ECX = 0x4d30cf7c is an unknown value
EDX = 0x00fe74a0 is an unknown value
ESP = 0x4db8ec9c is oriented in the stack for the thread: 0x4c968800
EBP = 0x4d30cf7c is an unknown value
ESI = 0x4d35e9f4 is an unknown value
EDI = 0x4d30cf7c is an unknown valueStack: 0x4db40000 (0x4db90000) and sp = 0x4db8ec9c, free space = 315 k
Native frames: (J = compiled code Java, j = interpreted, Vv = VM code, C = native code)
C [ig4dev32.dll + 0xd09f]Java images: (J = compiled Java code, j = interpreted, Vv = VM code)
j org.lwjgl.opengl.WindowsContextImplementation.nCreate (Ljava/nio/ByteBuffer; Ljava/nio/IntBuffer; Ljava/nio/ByteBuffer ;) Ljava/nio/ByteBuffer; + 0
j org.lwjgl.opengl.WindowsContextImplementation.create (Lorg/lwjgl/opengl/PeerInfo; Ljava/nio/IntBuffer; Ljava/nio/ByteBuffer ;) Ljava/nio/ByteBuffer; + 10
j org.lwjgl.opengl.Context.(Lorg/lwjgl/opengl/PeerInfo; LORG/lwjgl/opengl/ContextAttribs; LORG/lwjgl/opengl/Context ;) V + 104
j org.lwjgl.opengl.Display.create (Lorg/lwjgl/opengl/PixelFormat; LORG/lwjgl/opengl/Drawable. LORG/lwjgl/opengl/ContextAttribs ;) V + 88
j org.lwjgl.opengl.Display.create (Lorg/lwjgl/opengl/PixelFormat ;) V + 9
j net.minecraft.client.Minecraft.a (V + 177)
j avv.a (V + 94)
j net.minecraft.client.Minecraft.run (V + 6)
j java.lang.Thread.run (V + 11)
v ~ StubRoutines::call_stub--------------- P R O C E S S ---------------
Java threads: (=> the current thread)
-Online 0x4c968800 JavaThread demon 'Minecraft thread' main [_thread_in_native, id = 4408, stack (0x4db40000, 0x4db90000)]
0x4c96ac00 "Timer hack thread" JavaThread demon [_thread_blocked, id = 4596, stack (0x4ec30000, 0x4ec80000)]
0x4c96c000 JavaThread "Snooper Timer" daemon [_thread_blocked, id = 4820, stack (0x4f160000, 0x4f1b0000)]
JavaThread 'DestroyJavaVM' 0x4c969800 [_thread_blocked, id = 5388, stack(0x01060000,0x010b0000)]
JavaThread "Keep-Alive-Timer" 0x4b423c00 demon [_thread_blocked, id = 5036, stack (0x4dbd0000, 0x4dc20000)]
0x4bc6b800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id = 2256, stack (0x4c8b0000, 0x4c900000)]
0x4bc58400 'TimerQueue' demon JavaThread [_thread_blocked, id = 5460, stack (0x4c010000, 0x4c060000)]
0x4bc48000 JavaThread 'SwingWorker-pool-1-wire-1' demon [_thread_blocked, id = 1052, stack (0x4c0a0000, 0x4c0f0000)]
0x4ba0c800 JavaThread "AWT-Windows" daemon [_thread_in_native, id = 6132, stack (0x4be40000, 0x4be90000)]
0x4ba0c000 JavaThread "AWT-stop" [_thread_blocked, id = 2644, stack (0x4bdb0000, 0x4be00000)]
0x4ba0bc00 JavaThread "Shredder Java2D" demon [_thread_blocked, id = 5052, stack (0x4bd20000, 0x4bd70000)]
0x4b3b3c00 JavaThread 'Thread of the Service' daemon [_thread_blocked, id = 2720, stack (0x4b800000, 0x4b850000)]
0x4b3ad400 JavaThread "CompilerThread0 C1" demon [_thread_blocked, id = 56, stack (0x4b770000, 0x4b7c0000)]
JavaThread "Listener set" 0x4b3abc00 demon [_thread_blocked, id = 3480, stack (0x4b6e0000, 0x4b730000)]
JavaThread 'Dispatcher of Signal' demon 0x4b3a9400 [_thread_blocked, id = 5540, stack (0x4b650000, 0x4b6a0000)]
0x4b323800 JavaThread 'Finalizer' daemon [_thread_blocked, id = 5088, stack (0x4b5c0000, 0x4b610000)]
0x4b31c800 JavaThread "Reference Handler" daemon [_thread_blocked, id = 4416, stack (0x4b530000, 0x4b580000)]Other topics:
0x4b30b800 VMThread [stack: 0x030d0000, 0 x 03120000] [id = 5904]
0x4b3d1000 WatcherThread [stack: 0x4b890000, 0x4b8e0000] [id = 4400]VM status: not to the point of restoration (normal execution)
VM Mutex/monitor currently owned by thread: None
Bunch
new generation of def 157248K total, used 108864K [(0x05160000, 0x0fc00000, 0x1a6b0000)]
the Eden 139776 K space, 77% used [(0x05160000, 0x0bbb02b8, 0x0d9e0000)]
from space 17472K, 0% used [0x0d9e0000, 0x0d9e0000, 0x0eaf0000)
17472K-space, 0% used [0x0eaf0000, 0x0eaf0000, 0x0fc00000)
tenure generation total 349568K, used 0K [0x1a6b0000, 0x2fc10000, 0 x 45160000)
349568K-space, 0% used [0x1a6b0000, 0x1a6b0200, 0x1a6b0000, 0x2fc10000)
compaction perm gen total 13056K, used 12927K [0 x 45160000, 0 x 49160000, 0x45e20000)
13056K-space, 99% have used [(0x45dffc18, 0x45dffe00, 0x45160000, 0x45e20000)]
Without shared space configured.Card table byte_map: [0x4af60000, 0x4b190000] byte_map_base: 0x4af37500
Voting page: 0x010c0000
Hiding code [0 x 03160000, 0 x 03380000, 0 x 05160000)
total_blobs = 1326 nmethods = 1048 cards = 212 30593 Ko largest_free_block = 31327360 = free_code_cacheEvents in compilation (10 events):
Event: 15.139 wire sun.security.util.ManifestEntryVerifier::verify 0x4b3ad400 1049 (272 bytes)
Event: 15.141 wire 0x4b3ad400 nmethod 1049 0x0337cec8 code [0x0337d0b0, 0x0337d68c]
Event: 15.150 wire java.util.jar.JarFile::maybeInstantiateVerifier 0x4b3ad400 1050 (96 bytes)
Event: 15.151 wire 0x4b3ad400 nmethod 1050 0x0337e0c8 code [0x0337e240, 0x0337e4c4]
Event: 15.508 wire java.util.WeakHashMap::put 0x4b3ad400 1052 (162 bytes)
Event: 15.510 wire 0x4b3ad400 nmethod 1052 0x0337edc8 code [0x0337ef10, 0x0337f250]
Event: 15.519 screw 1053 0x4b3ad400 java.lang.Integer:(10 bytes)
Event: 15.519 wire 0x4b3ad400 nmethod 1053 0x0337f7c8 code [0x0337f8c0, 0x0337f940]
Event: 15.519 Thread 0x4b3ad400 1055 sun.reflect.Reflection::quickCheckMemberAccess (10 bytes)
Event: 15.519 wire 0x4b3ad400 nmethod 1055 0x0337f988 code [0x0337fa80, 0x0337fb1c]History of the GC (0 events) heap:
No eventDeoptimization events (0):
No eventInner exceptions (10 events):
Event: threw 15.512 wire 0x4c968800 0x0b9c1238 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.512 wire 0x4c968800 0x0b9c1610 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.521 wire 0x4c968800 0x0b9d6f10 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.521 wire 0x4c968800 0x0b9d7350 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.523 wire 0x4c968800 0x0b9da8a8 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.523 wire 0x4c968800 0x0b9dacd0 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: 15.525 Thread 0x4c968800 threw 0x0b9e1190 at C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.526 wire 0x4c968800 0x0b9e15f0 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.528 wire 0x4c968800 0x0b9e3c58 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
Event: threw 15.528 wire 0x4c968800 0x0b9e4108 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166Events (10):
Event: 15.512 load class 0x4cbbc190
Event: 15.512 class 0x4cbbc190 is loading
Event: 15.521 load class 0x4cd25df8
Event: 15.521 class 0x4cd25df8 is loading
Event: 15.523 load class 0x4cd2e250
Event: 15.523 class 0x4cd2e250 is loading
Event: 15.525 class loading 0x4c976478
Event: 15.525 class 0x4c976478 is loading
Event: 15.528 load class 0x4cbf9df0
Event: 15.528 class 0x4cbf9df0 is loadingDynamic libraries:
0x00cb0000 - C:\Program Files (x86)\Java\jre7\bin\javaw.exe 0x00cdf000
0x77b60000 - 0x77cb7000 C:\Windows\SYSTEM32\ntdll.dll
0x764a0000 - 0x765d0000 C:\Windows\SYSTEM32\KERNEL32. DLL
0x763d0000 - 0 x 76476000 C:\Windows\SYSTEM32\KERNELBASE.dll
0x732c0000 - 0 x 73367000 C:\Windows\system32\apphelp.dll
0x6d9a0000 - 0x6dc10000 C:\Windows\AppPatch\AcLayers.DLL
0x75b50000 - 0x75c01000 C:\Windows\SYSTEM32\msvcrt.dll
0 x 75630000 - 0 x 75746000 C:\Windows\SYSTEM32\USER32.dll
0x75e70000 - 0x75f6d000 C:\Windows\SYSTEM32\GDI32.dll
0 x 76990000 - 0x77a56000 C:\Windows\SYSTEM32\SHELL32.dll
0x77a60000 - 0x77aa0000 C:\Windows\SYSTEM32\SHLWAPI.dll
0x75de0000 - 0x75e6b000 C:\Windows\SYSTEM32\OLEAUT32.dll
0x74b50000 - 0x74b63000 C:\Windows\SYSTEM32\MPR.dll
0 x 75790000 - 0x7593f000 C:\Windows\SYSTEM32\SETUPAPI.dll
0 x 74330000 - 0 x 74333000 C:\Windows\SYSTEM32\sfc.dll
0x74a80000 - 0x74ae0000 C:\Windows\SYSTEM32\WINSPOOL. DRV
0x75fc0000 - 0x7606c000 C:\Windows\SYSTEM32\RPCRT4.dll
0x75a10000 - 0x75b46000 C:\Windows\SYSTEM32\combase.dll
0 x 75950000 - 0 x 75996000 C:\Windows\SYSTEM32\CFGMGR32.dll
0 x 76480000 - 0x7649e000 C:\Windows\SYSTEM32\DEVOBJ.dll
0x751a0000 - 0x751bc000 C:\Windows\SYSTEM32\SspiCli.dll
0 74320000 - 0x7432e000 C:\Windows\SYSTEM32\sfc_os x. DLL
0 x 75190000 - 0 x 75199000 C:\Windows\SYSTEM32\CRYPTBASE.dll
0 x 75750000 - 0 x 75784000 C:\Windows\SYSTEM32\sechost.dll
0 x 75130000 - 0 x 75181000 C:\Windows\SYSTEM32\bcryptPrimitives.dll
0x72ea0000 - 0x72eaf000 C:\Windows\SYSTEM32\SortWindows61.dll
0 x 76070000 - 0 x 76090000 C:\Windows\system32\IMM32. DLL
0x760b0000 - 0x7618d000 C:\Windows\SYSTEM32\MSCTF.dll
0x75d30000 - 0x75dde000 C:\Windows\SYSTEM32\ADVAPI32.dll
0 x 73880000 - 0x73a77000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\COMCTL32.dll
0 x 72920000 - C:\Program Files (x86)\Java\jre7\bin\msvcr100.dll 0x729de000
0x6d650000 - C:\Program Files (x86)\Java\jre7\bin\client\jvm.dll 0x6d99f000
0x74b40000 - 0x74b48000 C:\Windows\SYSTEM32\WSOCK32.dll
0 x 73510000 - 0 x 73531000 C:\Windows\SYSTEM32\WINMM.dll
0 x 75420000 - 0 x 75426000 C:\Windows\SYSTEM32\PSAPI. DLL
0x759c0000 - 0x75a10000 C:\Windows\SYSTEM32\WS2_32.dll
0x734e0000 - 0x7350a000 C:\Windows\SYSTEM32\WINMMBASE.dll
0x765d0000 - 0x765d8000 C:\Windows\SYSTEM32\NSI.dll
0x72e90000 - C:\Program Files (x86)\Java\jre7\bin\verify.dll 0x72e9c000
0x72e70000 - C:\Program Files (x86)\Java\jre7\bin\java.dll 0x72e90000
0x72e50000 - C:\Program Files (x86)\Java\jre7\bin\zip.dll 0x72e63000
0x6d500000 - C:\Program Files (x86)\Java\jre7\bin\awt.dll 0x6d642000
0x737f0000 - 0 x 73878000 C:\Windows\system32\uxtheme.dll
0x737d0000 - 0x737e9000 C:\Windows\SYSTEM32\dwmapi.dll
0 x 76220000 - 0 x 76339000 C:\Windows\SYSTEM32\ole32.dll
0x749c0000 - 0x74a35000 C:\Windows\SYSTEM32\shcore.dll
0x72ac0000 - C:\Program Files (x86)\Java\jre7\bin\fontmanager.dll 0x72af1000
0x72e30000 - C:\Program Files (x86)\Java\jre7\bin\net.dll 0x72e44000
0 x 73130000 - 0x7317a000 C:\Windows\system32\mswsock.dll
0x72e20000 - C:\Program Files (x86)\Java\jre7\bin\nio.dll 0x72e2e000
0 x 73060000 - 0 x 73070000 C:\Windows\system32\napinsp.dll
0x72ef0000 - 0x72f04000 C:\Windows\system32\pnrpnsp.dll
0x72ee0000 - 0x72ef0000 C:\Windows\system32\NLAapi.dll
0x730b0000 - 0 x 73125000 C:\Windows\SYSTEM32\DNSAPI.dll
0x72c50000 - 0x72c59000 C:\Windows\System32\winrnr.dll
0x74e20000 - 0x74e40000 C:\Windows\SYSTEM32\IPHLPAPI. DLL
0x74dd0000 - 0x74dd8000 C:\Windows\SYSTEM32\WINNSI. DLL
0x72c10000 - 0x72c4f000 C:\Windows\System32\fwpuclnt.dll
0 x 73050000 - 0 x 73057000 C:\Windows\System32\rasadhlp.dll
0x73d70000 - 0x73d8a000 C:\Windows\SYSTEM32\CRYPTSP.dll
0x73d30000 - 0x73d6e000 C:\Windows\system32\rsaenh.dll
0x74b70000 - 0x74b8b000 C:\Windows\SYSTEM32\USERENV.dll
0x74a40000 - 0x74a51000 C:\Windows\SYSTEM32\profapi.dll
0x72aa0000 - C:\Program Files (x86)\Java\jre7\bin\sunec.dll 0x72ac0000
0x72a70000 - C:\Program Files (x86)\Java\jre7\bin\t2k.dll 0x72aa0000
0 x 76340000 - 0x763b4000 C:\Windows\SYSTEM32\clbcatq.dll
0 x 73370000 - 0x734bb000 C:\Windows\SYSTEM32\WindowsCodecs.dll
0x72a20000 - C:\Program Files (x86)\Java\jre7\bin\sunmscapi.dll 0x72a29000
0 x 76800000 - 0 x 76988000 C:\Windows\SYSTEM32\CRYPT32.dll
0x759a0000 - 0x759b2000 C:\Windows\SYSTEM32\MSASN1.dll
0x4edc0000 - 0x4ee2b000 C:\Users\Sebastiao\AppData\Roaming\.minecraft\bin\natives\lwjgl.dll
0 x 71000000 - 0x710ce000 C:\Windows\SYSTEM32\OPENGL32.dll
0x74de0000 - 0x74de8000 C:\Windows\SYSTEM32\VERSION.dll
0x70fd0000 - 0x70ff3000 C:\Windows\SYSTEM32\GLU32.dll
0x70ef0000 - 0x70fc9000 C:\Windows\SYSTEM32\DDRAW.dll
0x70ee0000 - 0x70ee7000 C:\Windows\SYSTEM32\DCIMAN32.dll
0x72a10000 - C:\Program Files (x86)\Java\jre7\bin\jawt.dll 0x72a16000
0x4f1b0000 - 0x4f5a2000 C:\Windows\SYSTEM32\ig4icd32.dll
0x4f5b0000 - 0x4f84a000 C:\Windows\SYSTEM32\ig4dev32.dll
0x6d3d0000 - 0x6d4f9000 C:\Windows\SYSTEM32\dbghelp.dllVM Arguments:
jvm_args:-Xmx1024m-Xms512m
java_command: C:\Users\Sebastiao\Desktop\Ícones\Minecraft.exe
Type of launcher: SUN_STANDARDEnvironment variables:
Path = c: Windows system32; C:\Windows; C:\Windows\System32\Wbem; C:\Windows\system32\WindowsPowerShell\v1.0\; C:\Program Files (x 86) \Windows Live\Shared; C:\Program Files (x 86) \Java\jre7\bin
USERNAME = Sebastião
OS = Windows_NT
PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 15 Stepping 13 GenuineIntel--------------- S Y S T E M ---------------
OS: Windows 7, 64-bit Build 7600
CPU:total 2 (2 cores per processor, 1 threads by heart) family 6 model 15 stepping 13, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, tsc
Memory: 4 k page, physical 2088244 k (1030492 k free), Exchange 4185396 k (2043116 k free)
vm_info: Java hotspot Client VM (23, 21 - b01) for JRE windows - x 86 (1.7.0_21 - b11), built on 4 April 2013 04:43:10 by 'java_re' with unknown MS VC ++: 1600
time: Sun Apr 28 19:06:37 2013
"elapsed time: 15 seconds.What can I do?
Follow the steps from the link given
http://www.minecraftforum.NET/topic/1325271-exception-access-violation-fix/
http://Java.com/en/download/help/exception_access.XML
Good luck
-
Open creation master 14 impossible.
Original title: problem always the case with the master of creation
Hello guys,.
I tried to open the cm14 on my pc (windows 8 32-bit framework 4.0 and 4.5, drirectx9), but it does not open. I noticed that the cm14 has created many files in "c:\programdata\microsoft\windows\wer\reportarchive". I opened the file with appcrashview .wer and indicated that:
[code] Version = 1
EventType CLR20r3 =
EventTime = 130492632622827804
ReportType = 2
Consent = 1
UploadTime = 130492632624969224
ReportIdentifier = e2e2f1a4-064F-11e4-af9d-002722964caf
IntegratorReportIdentifier = e2e2f1a3-064F-11e4-af9d-002722964caf
NsAppName = CreationMaster14.exe
Response.BucketId = 11a1e52262d5e4bab441d6265b5de64c
Response.BucketTable = 5
Response.LegacyBucketId = 94539581848
Response.Type = 4
SIG [0]. Name = Signature of the 01 problem
SIG [0]. Value = creationmaster14.exe
GIS [1]. Name = Signature of the 02 problem
GIS [1]. Value = 0.1.0.0
GIS [2]. Name = Signature of the 03 problem
GIS [2]. Value = 53524206
GIS [3]. Name = Signature of the 04 problem
GIS [3]. Value = CreationMaster14
GIS [4]. Name = Signature of the 05 problem
GIS [4]. Value = 0.1.0.0
GIS [5]. Name = Signature of the 06 problem
GIS [5]. Value = 53524206
GIS [6]. Name = Signature of the 07 problem
GIS [6]. Value = 52C
GIS [7]. Name = Signature of the 08 problem
GIS [7]. Value = 166
SIG [8]. Name = Signature of the 09 problem
SIG [8]. Value = System.IO.FileNotFoundException
DynamicSig [1]. Name = OS Version
DynamicSig [1]. Value=6.2.9200.2.0.0.256.48
DynamicSig [2]. Name = locale ID
DynamicSig [2]. Value = 1033
DynamicSig [22]. Name = additional Information 1
DynamicSig [22]. Value = 55bd
DynamicSig [23]. Name = additional Information 2
DynamicSig [23]. Value = 55bdb125e5f5eebba32ff4470f6d6db1
DynamicSig [24]. Name = additional Information 3
DynamicSig [24]. Value = d8e7
DynamicSig [25]. Name = additional Information 4
DynamicSig [25]. Value = d8e728cfa3b4627b86f2920172200c49
UI [2] = C:\Program Files\Fifa Master\Creation master 14\CreationMaster14.exe
UI [3] = CreationMaster14 has stopped working
UI [4] = Windows can check online for a solution to the problem.
UI [5] = check online for a solution and close the program
UI [6] = check online for a solution later and close the program
UI [7] = close the program
LoadedModule [0] = C:\Program Files\Fifa Master\Creation master 14\CreationMaster14.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule [2] = C:\Windows\SYSTEM32\MSCOREE. DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[7]=C:\Windows\system32\msvcrt.dll
LoadedModule[8]=C:\Windows\system32\USER32.dll
LoadedModule[9]=C:\Windows\system32\GDI32.dll
LoadedModule[10]=C:\Windows\system32\SHELL32.dll
LoadedModule[11]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[12]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[13]=C:\Windows\SYSTEM32\MPR.dll
LoadedModule[14]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[15]=C:\Windows\SYSTEM32\sfc.dll
LoadedModule [16] = C:\Windows\SYSTEM32\WINSPOOL. DRV
LoadedModule[17]=C:\Windows\system32\RPCRT4.dll
LoadedModule[18]=C:\Windows\SYSTEM32\combase.dll
LoadedModule[19]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[20]=C:\Windows\system32\DEVOBJ.dll
LoadedModule [21] = C:\Windows\SYSTEM32\sfc_os. DLL
LoadedModule[22]=C:\Windows\SYSTEM32\SortServer2003Compat.dll
LoadedModule [23] = C:\Windows\system32\IMM32. DLL
LoadedModule[24]=C:\Windows\system32\MSCTF.dll
LoadedModule[25]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[26]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[27]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[29]=C:\Windows\SYSTEM32\MSVCR110_CLR0400.dll
LoadedModule[30]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\51e2934144ba15628ba5a31be2dae7dc\mscorlib.ni.dll
LoadedModule[31]=C:\Windows\system32\ole32.dll
LoadedModule[32]=C:\Windows\SYSTEM32\CRYPTBASE.dll
LoadedModule[33]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
LoadedModule[34]=C:\Windows\system32\uxtheme.dll
LoadedModule[35]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[37]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\e40da7a49f8c3f0108e7c835b342f382\System.ni.dll
LoadedModule[38]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\72269ea7cc6281139e4d155e7c57dc67\System.Drawing.ni.dll
LoadedModule[39]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\22ae167d586450ad3a9b9a9ee43ebc86\System.Windows.Forms.ni.dll
LoadedModule[40]=C:\Windows\SYSTEM32\CRYPTSP.dll
LoadedModule[41]=C:\Windows\system32\rsaenh.dll
LoadedModule[42]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_none_bf100cd445f4d954\comctl32.dll
LoadedModule[43]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\comctl32.dll
LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16384_none_ba245425e0986353\gdiplus.dll
LoadedModule[45]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[46]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[47]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\b9f7adbc90a2bcbe8eb9e6e8d2bb975b\System.Core.ni.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data\9a6093eb864d6729de75ec4b955dddb1\System.Data.ni.dll
LoadedModule[49]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
LoadedModule[50]=C:\Windows\system32\WS2_32.dll
LoadedModule[51]=C:\Windows\system32\CRYPT32.dll
LoadedModule[52]=C:\Windows\system32\NSI.dll
LoadedModule[53]=C:\Windows\system32\MSASN1.dll
LoadedModule[54]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\9ba07396ae369d010c5c3927a82ef426\System.Xml.ni.dll
LoadedModule[55]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[56]=C:\Windows\system32\SHCORE.dll
LoadedModule[57]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Accessibility\e30370cf077f3fb65d80f5b800a06f68\Accessibility.ni.dll
LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
State [0]. Key = transport. DoneStage1
State [0]. Value = 1
FriendlyEventName = Stopped Working
ConsentKey = CLR20r3
AppName = CreationMaster14
AppPath = C:\Program Files\Fifa Master\Creation master 14\CreationMaster14.exe
NsPartner = windows
NsGroup = windows8
[/ code]Hello
For a better understanding of the issue, let me know if you get an error message when opening of Master of creation?
This problem could occur if the application is corrupted or not installed properly.
I suggest you to uninstall and reinstall Master creation and check if it helps.
(a) press Windows key + R, type Panel.
(b) click on programs and features.
(c) right-click on the master of creation, click on Uninstall.
Now, re-install the Master creation and check if it works.
If the problem persists, I would say to contact the master of creating support for assistance.
Hope this information helps. Answer the post with an up-to-date issue report to help you further.
-
Install client tools Oracle 12 c crashing during
I have about 200 users running the client tools of Oracle 12 c on their workstations. A user tried to install the tools on his machine, but Setup still hangs. We were unable to find a solution. Java has been removed and reinstalled several times, the installation was run as an administrator, and we tried to install it under different user accounts. I apologize for the incoming wall of text, but it is not an attach option or the spoiler.
#
# A fatal error has been detected by Java runtime environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x02852bff, pid = 1188, tid = 9852
#
# Version JRE: 6.0_75 - b13
# Java VM: Java hotspot Client VM (20, 75 - b01 mixed mode windows - x 86)
# Problematic frame:
# V [jvm.dll + 0xa2bff]
#
# If you want to submit a bug report, please visit:
# http://Java.Sun.com/webapps/bugreport/crash.jsp
#--------------- T H R E A D ---------------
The current thread (0 x 15348800): JavaThread "OUISetupDriver.JobExecutorThread" [_thread_in_vm, id = 9852, stack (0x181c0000, 0 x 18210000)]
siginfo: ExceptionCode = 0xc0000005, address 0x00000000 blocking playback
Records:
EAX = 0 X 00000000, EBX = 0 X 15348928, ECX = 0 X 00000000 EDX = 0 X 00000004
ESP = 0X1820F6C0 EBP = 0X1820F6C4 = 0X00000000 ESI, EDI = 0X0000001E
EIP = 0X02852BFF, EFLAGS = 0 X 00010246Top of the stack: (sp = 0x1820f6c0)
0x1820f6c0: 02852bb0 00000020 15348800 15b93a23
0x1820f6d0: 00000000 00000000 15348800 11b7f608
0x1820f6e0: 1820f754 11b7f610 15df1948 b 1546, 908
0x1820f6f0: 14c576e8 11b7f608 11b7f610 14cc9be0
0x1820f700: 02a79ec7 00348800 11b7f610 02a79fc7
0x1820f710: 15348928 1820f75c 1820f77c 1820f778
0x1820f720: 00000000 00000000 00000000 1820f774
0x1820f730: 1820f764 1820f734 11b7f608 1820f77cOperating instructions: (pc = 0x02852bff)
0x02852bdf: 03 89 4 eb 08 8 b 45 6 d has 08 06 81 50 e8 ff f5 ff
0x02852bef: 8 b 45 10 and 83 c4 08 85 74 03 c6 00 8 01b 0 d c0 4 c
0x02852bff: 8 b 8 b 01 15 ec 77 8 b 02 f4 02 53 56 77 a2 0d a2
0x02852c0f: 8 b 34 8 b 02 14 01 8B 0d f0 a2 77 02 57 89 55 0c
Register for memory mapping:EAX = 0 x 00000000 is an unknown value
EBX = 0 x 15348928 is an unknown value
ECX = 0 x 00000000 is an unknown value
EDX = 0 x 00000004 is an unknown value
ESP = 0x1820f6c0 is oriented in the stack for the thread: 0 x 15348800
EBP = 0x1820f6c4 is oriented in the stack for the thread: 0 x 15348800
ESI = 0 x 00000000 is an unknown value
EDI = 0x0000001e is an unknown value
Stack: 0x181c0000 (0 x 18210000) and sp = 0x1820f6c0, free space = 317 k
Native frames: (J = compiled code Java, j = interpreted, Vv = VM code, C = native code)
V [jvm.dll + 0xa2bff]Java images: (J = compiled Java code, j = interpreted, Vv = VM code)
j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue (Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; ZILjava/lang/String ;) V + 0
j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue (Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; (I) V + 9
j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue (Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String ;) V + 7
j oracle.sysman.oii.oiip.oiipg.OiipgBootstrap.setInstallerKey (Ljava/lang/String ;) V + 7
j oracle.sysman.oii.oiip.oiipg.OiipgBootstrap.updateInventoryLoc (Loracle/sysman/oii/IIP/OiicSessionInterfaceManager; Ljava/lang/String; Ljava/lang/String ;) V + 70
j oracle.sysman.oii.oiic.OiicSessionInterfaceManager.doInvSetupOperations (Ljava/lang/String; Ljava/lang/String ;) I + 21
j oracle.sysman.oii.oiic.OiicSilentInterfaceManager.doInvSetupOperations (Ljava/lang/String; Ljava/lang/String ;) I + 3
j oracle.sysman.oii.oiic.OiicInvSetupWCCE.doOperation (Z) I + 73
j oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate (Z) I + 249
j oracle.sysman.oii.oiic.OiicPullSession.doOperation (Z) I + 11
j oracle.sysman.oii.oiic.OiicInstallAPISession.doOperationsTillSummary (V + 2)
j oracle.sysman.oii.oiic.OiicInstallAPISession.prepareForInstallOperations (V + 6)
j oracle.sysman.oii.oiic.OiicAPIInstaller.prepareForInstallOperations (V + 56)
j oracle.install.driver.oui.OUISetupDriver.initSession (Loracle/install/driver/Yes/SetupJob ;) Loracle/sysman/oii/IIP/OiicIOUIAPISession; 419
j oracle.install.driver.oui.OUISetupDriver.setup (Loracle/install/driver/Yes/SetupJob ;) V + 45
j oracle.install.driver.oui.SetupJob.call () Ljava/lang/empty; + 18
j oracle.install.driver.oui.SetupJob.call () Ljava/lang/object; + 1
j java.util.concurrent.FutureTask$ Sync.innerRun () V + 30
j java.util.concurrent.FutureTask.run (V + 4)
j java.util.concurrent.ThreadPoolExecutor$ Worker.runTask (Ljava/lang/Runnable ;) V + 66
j java.util.concurrent.ThreadPoolExecutor$ Worker.run () V + 33
j java.lang.Thread.run (V + 11)
v ~ StubRoutines::call_stub--------------- P R O C E S S ---------------
Java threads: (= > current thread)
= > 0 x 15348800 JavaThread "OUISetupDriver.JobExecutorThread" [_thread_in_vm, id = 9852, stack (0x181c0000, 0 x 18210000)]
0 x 15348400 JavaThread 'Thread-10' demon [_thread_blocked, id = 6968, stack (0 x 18030000, 0 x 18080000)]
0 x 15347800 JavaThread "setup.flowWorker" [_thread_blocked, id = 10852, stack (0x17fa0000, 0x17ff0000)]
JavaThread 0x15347c00 ' Image Fetcher 0 ' demon [_thread_blocked, id = 5968, stack (0x17c80000, 0x17cd0000)]
0 x 15347000 JavaThread "Swing-Shell" demon [_thread_blocked, id = 8900, stack (0x17bf0000, 0x17c40000)]
0x15346c00 JavaThread 'Worker 3' daemon [_thread_blocked, id = 10164, stack (0x179d0000, 0x17a20000)]
0 x 15346400 JavaThread 'Worker 2' daemon [_thread_blocked, id = 864, stack (0 x 17940000, 0 x 17990000)]
JavaThread 'Worker 1' demon 0x14c32400 [_thread_blocked, id = 7592, stack (0x178b0000, 0 x 17900000)]
JavaThread 'Worker 0' 0x14c31c00 daemon [_thread_blocked, id = 6736, stack (0 x 16900000, 0 x 16950000)]
JavaThread 'pool-1-wire-1' 0x14cd2c00 [_thread_blocked, id = 10760, stack (0 x 16840000, 0 x 16890000)]
JavaThread 'DestroyJavaVM' 0x027adc00 [_thread_blocked, id = 9236, stack(0x00850000,0x008a0000)]
0x154bc400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id = 8568, stack (0x15c90000, 0x15ce0000)]
0x14d12400 JavaThread "AWT-stop" [_thread_blocked, id = 7888, stack (0 x 15840000, 0 x 15890000)]
0x15450c00 'TimerQueue' demon JavaThread [_thread_blocked, id = 4572, stack (0x15d20000, 0x15d70000)]
JavaThread 'Thread-3' 0x1529b800 [_thread_in_native, id = 7552, stack (0x15a50000, 0x15aa0000)]
0 x 15291400 JavaThread "EventQueueMonitor-ComponentEvtDispatch" [_thread_blocked, id = 10992, stack (0x159a0000, 0x159f0000)]
0x1528dc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id = 10996, stack (0x158d0000, 0 x 15920000)]
0x1528cc00 JavaThread "Shredder Java2D" demon [_thread_blocked, id = 8212, stack (0x157b0000, 0 x 15800000)]
JavaThread "Low memory detector" 0x0275b800 demon [_thread_blocked, id = 11128, stack (0x14fe0000, 0 x 15030000)]
0 x 02754000 JavaThread "CompilerThread0 C1" demon [_thread_blocked, id = 10920, stack (0x14f50000, 0x14fa0000)]
0 x 02753000 JavaThread "Listener set" demon [_thread_blocked, id = 10936, stack (0x14ec0000, 0x14f10000)]
JavaThread 'Dispatcher of Signal' demon 0x14c10400 [_thread_blocked, id = 7612, stack (0x14e30000, 0x14e80000)]
0x02746c00 JavaThread 'Finalizer' daemon [_thread_blocked, id = 11212, stack (0x14ba0000, 0x14bf0000)]
0 x 02742000 JavaThread "Reference Handler" daemon [_thread_blocked, id = 8680, stack (0x14b10000, 0x14b60000)]Other topics:
0x0273e000 VMThread [stack: 0x14ac0000, 0x14b10000] [id = 10960]
0x0276e000 WatcherThread [stack: 0 x 15070000, 0x150c0000] [id = 10812]VM status: not to the point of restoration (normal execution)
VM Mutex/monitor currently owned by thread: None
Bunch
def generation total 6464K, used 4356K [(0x04a70000, 0x05170000, 0x08a70000)]
Eden space 5760K, 70% have used [0x04a70000, 0x04e62170, 0 x 05010000)
Since space 704K, 44% used [(0x05010000, 0x0505eef0, 0x050c0000)]
704K-space, 0% used [0x050c0000, 0x050c0000, 0 x 05170000)
tenure generation total 14200K, used 8672K [0x08a70000, 0x0984e000, 0x10a70000)
K-space 14200, 61% have used [0x092e8340, 0x092e8400, 0x08a70000, 0x0984e000)
compaction perm gen total 33792K, used 33772K [0x10a70000, 0x12b70000, 0x14a70000)
K-space 33792, 99% have used [0x12b6b348, 0x12b6b400, 0x10a70000, 0x12b70000)
Without shared space configured.Hiding code [0x02a70000, 0x02db8000, 0x04a70000)
total_blobs = 1879 nmethods = 1642 cards = 171 free_code_cache = largest_free_block 30117568 = 256Dynamic libraries:
0x00400000 - 0 x 00425000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\javaw.exe
0x770a0000 - 0 x 77220000 C:\Windows\SysWOW64\ntdll.dll
0x74bb0000 - 0x74cc0000 C:\Windows\syswow64\kernel32.dll
0 x 75810000 - 0 x 75857000 C:\Windows\syswow64\KERNELBASE.dll
0 x 76760000 - 0 x 76800000 C:\Windows\syswow64\ADVAPI32.dll
0x74cc0000 - 0x74d6c000 C:\Windows\syswow64\msvcrt.dll
0x754c0000 - 0x754d9000 C:\Windows\SysWOW64\sechost.dll
0x754e0000 - 0x755d0000 C:\Windows\syswow64\RPCRT4.dll
0x74ac0000 - 0x74b20000 C:\Windows\syswow64\SspiCli.dll
0x74ab0000 - 0x74abc000 C:\Windows\syswow64\CRYPTBASE.dll
0 x 75390000 - 0 x 75490000 C:\Windows\syswow64\USER32.dll
0x752d0000 - 0 x 75360000 C:\Windows\syswow64\GDI32.dll
0 x 75380000 - 0x7538a000 C:\Windows\syswow64\LPK.dll
0x76b80000 - 0x76c1d000 C:\Windows\syswow64\USP10.dll
0x6f990000 - 0x6f9dc000 C:\Windows\system32\apphelp.dll
0x6d780000 - 0x6d998000 C:\Windows\AppPatch\AcGenral.DLL
0x76a00000 - 0x76a57000 C:\Windows\syswow64\SHLWAPI.dll
0x6d700000 - 0x6d780000 C:\Windows\system32\UxTheme.dll
0x6d6c0000 - 0x6d6f2000 C:\Windows\system32\WINMM.dll
0x6d9f0000 - 0x6d9ff000 C:\Windows\system32\samcli.dll
0x74f50000 - 0x750ac000 C:\Windows\syswow64\ole32.dll
0x74b20000 - 0x74baf000 C:\Windows\syswow64\OLEAUT32.dll
0x6d9a0000 - 0x6d9b4000 C:\Windows\system32\MSACM32.dll
0x6fed0000 - 0x6fed9000 C:\Windows\system32\VERSION.dll
0 x 75860000 - 0x764ab000 C:\Windows\syswow64\SHELL32.dll
0x6d4b0000 - 0x6d4b3000 C:\Windows\system32\sfc.dll
0x6d4a0000 - 0x6d4ad000 C:\Windows\system32\sfc_os. DLL
0 x 75360000 - 0 x 75377000 C:\Windows\syswow64\USERENV.dll
0x765e0000 - 0x765eb000 C:\Windows\syswow64\profapi.dll
0x6d480000 - 0x6d493000 C:\Windows\system32\dwmapi.dll
0x750d0000 - 0x7526d000 C:\Windows\syswow64\SETUPAPI.dll
0 x 76730000 - 0 x 76757000 C:\Windows\syswow64\CFGMGR32.dll
0x750b0000 - 0x750c2000 C:\Windows\syswow64\DEVOBJ.dll
0x765f0000 - 0x7671b000 C:\Windows\syswow64\urlmon.dll
0x76b00000 - 0x76b04000 C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
0x74d70000 - 0x74d74000 C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
0x765d0000 - 0x765d5000 C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
0 x 76720000 - 0 x 76724000 C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
0x768f0000 - 0x768f4000 C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
0x76a60000 - 0x76a63000 C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
0x76b10000 - 0x76b13000 C:\Windows\syswow64\normaliz. DLL
0x755d0000 - 0x757ca000 C:\Windows\syswow64\iertutil.dll
0x74d90000 - 0x74f46000 C:\Windows\syswow64\WININET.dll
0x6f620000 - 0x6f632000 C:\Windows\system32\MPR.dll
0 x 75270000 - 0x752d0000 C:\Windows\system32\IMM32. DLL
0 x 76930000 - 0x769fc000 C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\msvcr71.dll
0x027b0000 - 0x02a64000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\client\jvm.dll
0 x 00140000 - 0x0014c000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\verify.dll
0x6d3f0000 - 0x6d40f000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\java.dll
0 x 00250000 - 0x0025f000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\zip.dll
0x6d0b0000 - 0x6d1fd000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\awt.dll
0 x 69840000 - 0 x 69891000 C:\Windows\system32\WINSPOOL. DRV
0x67f90000 - 0x6812e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
0 x 15920000 - 0 x 15951000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\JavaAccessBridge.dll
0x6d420000 - 0x6d426000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\jawt.dll
0x008a0000 - 0x008ad000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\JAWTAccessBridge.dll
0x6d2e0000 - 0x6d345000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\fontmanager.dll
0x15aa0000 - 0x15ab3000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\net.dll
0x757d0000 - 0 x 75805000 C:\Windows\syswow64\WS2_32.dll
0x74d80000 - 0x74d86000 C:\Windows\syswow64\NSI.dll
0x70ec0000 - 0x70efc000 C:\Windows\system32\mswsock.dll
0x70ea0000 - 0x70ea6000 C:\Windows\System32\wship6.dll
0 x 02790000 - 0 x 02799000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\nio.dll
0x15b90000 - 0x15bb3000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\oraInstaller.dll
0 x 78410000 - 0x784cf000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\msvcr100.dll
0x6d600000 - 0x6d609000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\management.dll
0x6c8c0000 - 0x6c8d0000 C:\Windows\system32\NLAapi.dll
0x6c8b0000 - 0x6c8c0000 C:\Windows\system32\napinsp.dll
0x6c2a0000 - 0x6c2b2000 C:\Windows\system32\pnrpnsp.dll
0x6fa10000 - 0x6fa54000 C:\Windows\system32\DNSAPI.dll
0x6bf90000 - 0x6bf98000 C:\Windows\System32\winrnr.dll
0x70eb0000 - 0x70eb5000 C:\Windows\System32\wshtcpip.dll
0x6bbb0000 - 0x6bbcc000 C:\Windows\system32\IPHLPAPI. DLL
0x6bba0000 - 0x6bba7000 C:\Windows\system32\WINNSI. DLL
0x6beb0000 - 0x6beb6000 C:\Windows\system32\rasadhlp.dll
0x6bec0000 - 0x6bef8000 C:\Windows\System32\fwpuclnt.dll
0 x 60300000 - 0 x 60306000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\orauts.dll
0x15db0000 - 0x15de7000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\orawsec12.dll
0x6f890000 - 0x6f8a1000 C:\Windows\system32\NETAPI32.dll
0x6f880000 - 0x6f889000 C:\Windows\system32\netutils.dll
0x6f860000 - 0x6f879000 C:\Windows\system32\srvcli.dll
0x6f850000 - 0x6f85f000 C:\Windows\system32\wkscli.dll
0x5f9b0000 - 0x5fa84000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\orasrvm12.dll
0x6fa00000 - 0x6fa08000 C:\Windows\system32\Secur32.dll
0x6be90000 - 0x6bea2000 C:\Windows\system32\dhcpcsvc. DLL
0x6be80000 - 0x6be8d000 C:\Windows\system32\dhcpcsvc6. DLL
0x6d250000 - 0x6d273000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\dcpr.dll
0 x 73690000 - 0x736a6000 C:\Windows\system32\CRYPTSP.dll
0 x 73650000 - 0x7368b000 C:\Windows\system32\rsaenh.dll
0x6fba0000 - 0x6fbc1000 C:\Windows\system32\ntmarta.dll
0x768a0000 - 0x768e5000 C:\Windows\syswow64\WLDAP32.dll
0 x 76810000 - 0 x 76893000 C:\Windows\syswow64\CLBCatQ.DLL
0 x 68130000 - 0 x 68225000 C:\Windows\system32\propsys.dll
0x22a50000 - 0x22be8000 C:\Windows\system32\NetworkExplorer.dll
0x411f0000 - 0x4121f000 C:\Windows\System32\shdocvw.dll
0x3f6d0000 - 0x3f6da000 C:\Windows\system32\slc.dll
0x3fb90000 - 0x3fb98000 C:\Windows\System32\drprov.dll
0x6f6a0000 - 0x6f6c9000 C:\Windows\System32\WINSTA.dll
0x3fc60000 - 0x3fc74000 C:\Windows\System32\ntlanman.dll
0 x 69800000 - 0 x 69819000 C:\Windows\System32\davclnt.dll
0x6c100000 - 0x6c108000 C:\Windows\System32\DAVHLPR.dll
0x6bb80000 - 0x6bb8b000 C:\Windows\system32\cscapi.dll
0 x 29310000 - 0 x 29548000 C:\Windows\system32\wpdshext.dll
0x66dd0000 - 0x66f60000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\gdiplus.dll
0x6e630000 - 0x6e6b9000 C:\Windows\system32\PortableDeviceApi.dll
0 x 75490000 - 0x754be000 C:\Windows\syswow64\WINTRUST.dll
0x764b0000 - 0x765d0000 C:\Windows\syswow64\CRYPT32.dll
0 x 77070000 - 0x7707c000 C:\Windows\syswow64\MSASN1.dll
0x384f0000 - 0x3852f000 C:\Windows\system32\audiodev.dll
0x2b9e0000 - 0x2bc47000 C:\Windows\system32\WMVCore.DLL
0x17e40000 - 0x17e7d000 C:\Windows\system32\WMASF. DLL
0x17e80000 - 0x17eb1000 C:\Windows\system32\EhStorShell.dll
0x169f0000 - 0x16a12000 C:\Windows\system32\EhStorAPI.dll
0x169a0000 - 0x169a9000 C:\Windows\system32\LINKINFO.dll
0 x 76800000 - 0 x 76805000 C:\Windows\system32\PSAPI. DLLVM Arguments:
jvm_args :-Doracle.installer.library_loc=C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32-Doracle.installer.oui_loc=C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui-Doracle.installer.bootstrap=TRUE-Doracle.installer.startup_location=C:\Users\psmith\Desktop\client32\install-Doracle.installer.jre_loc=C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk/jre-Doracle.installer.exec_location=C:\Users\psmith\Desktop\client32\install\oui.exe-Doracle.installer.nlsEnabled=TRUE-Doracle.installer.prereqConfigLoc=-Xmx192m
java_command: oracle.install.ivw.client.driver.ClientInstaller scratchPath - C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM - C:\Users\psmith\Desktop\client32\install\ sourceLoc... /stage/Products.xml - sourceType network - timestamp 2015-01-27_03-47-31 h-local
Type of launcher: SUN_STANDARDEnvironment variables:
CLASSPATH = c: \ Program Files (x 86) \Common Files\Compuware\DLM40JNI.jar;
PATH = C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\ext/bin; C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\ext/lib; C:\ProgramData\Oracle\Java\javapath; C:\Oracle\product\11.1.0\Client_1\bin; C:\Windows\System32; C:\Windows; C:\Windows\System32\Wbem; C:\Windows\system32\WindowsPowerShell\v1.0\; C:\Program Files (x 86) \Common Files\Compuware; C:\Program Files (x 86) \Common Files\Roxio Shared\DLLShared\; C:\Program Files (x 86) \Common Files\Roxio Shared\10.0\DLLShared\; C:\Program Files\Microsoft SQL Server\110\DTS\Binn\; C:\Program Files (x 86) \Microsoft SQL Server\110\Tools\Binn\; C:\Program Files\Microsoft SQL Server\110\Tools\Binn\; C:\Program Files (x 86) \Microsoft SQL Server\110\Tools\Binn\ManagementStudio\; C:\Program Files (x 86) \Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\. C:\Program Files (x 86) \Microsoft SQL Server\110\DTS\Binn\; c:\Program Files (x 86) \Microsoft SQL Server\100\Tools\Binn\; c:\Program Files\Microsoft SQL Server\100\Tools\Binn\, c:\Program Files\Microsoft SQL Server\100\DTS\Binn\; C:\Program Files\Microsoft\Web platform Installer\; C:\Program Files (x 86) \Microsoft ASP.NET\ASP.NET Web Pages\v1.0\; C:\Program Files (x 86) \Windows Kits\8.1\Windows Performance Toolkit\; C:\Program Files (x 86) \Java\jre7\bin\; C:\Program Files (x 86) \AccuRev\bin; C:\Program Files (x 86) \Java\jre8\bin\; C:\Program Files (x 86) \Microsoft SDKs\TypeScript\1.0\; C:\Program Files\Microsoft SQL Server\120\Tools\Binn\
USERNAME = psmith
OS = Windows_NT
PROCESSOR_IDENTIFIER = Intel64 family 6 model 44 Stepping 2 GenuineIntel--------------- S Y S T E M ---------------
OS: Windows 7, 64-bit Build 7601 Service Pack 1
CPU:total 12 (6 cores per processor, 2 threads by heart) family 6 model 44 2 stepping cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt ht
Memory: 4 k page, physical 12580392 k (5320780 k free), Exchange 25158928 k (17447704 k free)
vm_info: Java hotspot Client VM (20, 75 - b01) for JRE windows - x 86 (1.6.0_75 - b13), built on 17 March 2014 12:03:53 by 'java_re' with MS VC ++ 7.1 (VS2003)
time: kill Jan 27 15:48:38 2015
elapsed time: 60 secondsWindows 7 x 64 Enterprise
I found the problem, but it was not referenced in any of the newspapers. There was an instance of Oracle 11 g 64 bit already installed on the machine and 32-bit 12 c has been seen none of that.
I've renamed the registry HKLM\Software\Oracle key, installed 32-bit 12 c, then changed the name of key return. No problems during installation or post-installation tests.
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