MPR.dll 0xc000007b

He seems to be having trouble with mpr.dll
I can't open the management console (services.msc)
Paint or wordpad and I'm sure that more
error message is 0xc000007b
tried to return a week on windows reset but no dice
somewhere, I am unable to find mpr.dll
given that I have some of these programs often do not work
problem may be oldest of the week
I can find mpr.dll in 32 and 64 bit system files
little house luxury 64 vista running

SFC has not helped and msconfig.exe does not load. same error message
I used system restore to go back a week but always the same mistakes
because I do not use these programs very often none tell how old the problem is

If the problem is mpr.dll I've got copies in system and syswow64 and winsxs

Tags: Windows

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  • Sims 3 error loading (32415 = 00C > DasmX86Dll.dll not found.) How can I fix it?

    This is what I get when I look for an error report in my folder sims 3, the game won't load after the loading screen, does anyone have a solution to this problem (my computer is well above all the required specifications of the system).                            [Build info]
    Application: Sims3
    BuildTime: 2010-02-02-1944
    BuildUser: codebuilder
    BuildHost: SIMS-BUILD120
    BuildConfig: press release
    BuldVersion: 0.2.0.92
    Command line: C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe

    [System information]
    Computer name: LAURA-PC
    DNS name of the computer: Laura-PC
    User name: Laura
    EA_PLATFORM: Windows on X 86
    Name of the operating system: Windows Vista
    Operating system version number: 6.0.6002
    Operating system service pack: Service Pack 2
    Debugger present: no
    UC: 2
    Processor type: x 86
    Processor level: 6
    Processor revision: 5898
    Memory load: 45%
    Total physical memory: 4060 MB
    Available physical memory: 2202 MB
    Page file total memory: 8119 Mb
    Available page file memory: 6011 Mb
    Total virtual memory: 2047 MB
    Virtual memory: 1574 Mb

    [Info request]
    Language: C++
    : Compiler Microsoft Visual C++, version 1400
    Application path: C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    App version: 0.2.0.92

    [Exception info]
    Date: 2010-03-08
    time: 20.41.57
    type: ACCESS_VIOLATION reading address 0x00000000
    address: 0x00c32495 "C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe":0x0001:0x00831495 ".

    [Call stack]
    C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    0x00c32495

    C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    0x00c383ce

    C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    0x00c385a8

    C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    0 x 00734675

    C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    0x04fffacc

    C:\Program Files (x 86) \Electronic Arts\The Sims 3\Game\Bin\TS3.exe
    0x038dbf30

    [Stack data]
    04ffa970 | <98>a9 ff 04 28 c1 1A 1 a 3 c c9 e5 11 70 bd fd 11 |... (...<...p...>
    04ffa980 | E4 e5 11 c9 c9 e5 11 ec c9 e5 11 00 00 00 00 8 c | ................ |
    04ffa990 | 00 00 00 00 00 00 00 00 c0 a9 ff 04 10 c5 1A 1 a | ................ |
    04ffa9a0 | 3 c c9 e5 11 00 00 00 00 8 c c9 e5 11 3 c c9 e5 11.<><...>
    04ffa9b0 | 8 c c9 e5 11 c2 c5 1A 00 00 00 00 00 00 00 00 1A | ................ |
    04ffa9c0 | E8 a9 ff 04 40 64 bf 10 7 c c8 e5 e6 of 2d 40 11 11 | ....@d..| ...@-.. |
    04ffa9d0 | 34 c9 e5 11 6 c e5 c8 has 11 3 c9 e5 11 60 c5 1A 1 c | 4... l...<...`...>
    04ffa9e0 | 00 00 00 00 00 00 00 00 10 aa ff 04 40 60 1 a 1a | ............@`.. |
    04ffa9f0 | 24 11 18 bb 11 e6 e5 c8 5 c c8 11 14 c8 11 e5 e5 | $.......\....... |
    04ffaa00 | 64 11 98 62 1 a 1 e5 c8 has 00 00 00 00 00 00 00 00 | d....b.......... |
    04ffaa10 | e8 00 00 00 00 c3 1A 1 a 08 f7 ff 04 00 00 00 00 | ................ |
    04ffaa20 | 0c c8 e5 11 00 00 00 00 c8 e5 11 ba c4 1A 1A 0c | ................ |
    04ffaa30 | 00 00 00 00 00 00 00 00 84 14 75 75 f7 9 c ff 04 | ..........uu.... |
    04ffaa40 | 00 00 00 00 10 aa ff 04 c2 c4 1A 1 has 0c c8 e5 11. ................ |
    04ffaa50 | E5 11 c8 5 c 5 c c8 11 00 00 00 00 c0 9A d0 10 e5 | \...\........... |
    04ffaa60 | 00 00 00 00 c0 3rd e6 11 ee 00 c2 9 d be 05 00 00 | .....>.......... |
    04ffaa70 | 00 00 00 00 70 fb f8 11 c0 08 95 12 c8 00 05 ad | ....p........... |
    04ffaa80 | 00 95 12 78 ab C0 ff 04 38 6 d c9 08 95 12 00 c0 | ....x... 8m...... |
    04ffaa90 | 70 fb f8 f4 11 01 00 00 21 a3 00 c0 00 95 12 ba | p.......! ....... |
    04ffaaa0 | 00 00 00 00 68 fb f8 11 00 00 00 00 00 00 00 fa | ....h........... |
    04ffaab0 | F4 00 98 12 c8 ad 00 05 02 00 00 00 00 00 00 d8 | ................ |
    04ffaac0 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 3d | ........=....... |
    04ffaad0 | 5 c ab ff 04 6 b 63 00 38 c7 10 ac b8 FC ba ff 04 | \... KC... 8....... |
    04ffaae0 | Ad 98 00 05 98 ad ff 04-40 ab C8 f9 ff 04 00 05 | ....@........... |
    04ffaaf0 | 1A 00 00 00 02 00 00 00 ff b8 ac ff 04 b8 ac 04 | ................ |
    04ffab00 | 98 ad 00 05 48 9 18 12 00 00 00 00 40 9 18 12 | .... H.......@... |
    04ffab10 | 00 00 00 00 02 00 00 00 00 00 00 00 00 00 00 00 | ................ |
    04ffab20 | 00 00 00 00 07 91 00 18 bf c5 b8 10 ac b7 ff 04 | ................ |
    04ffab30 | C8 f9 ff 04 40 9 18 12 00 00 00 b8 ac 3d ff 04 | ....@...=....... |
    04ffab40 | the ad 98 00 05 00 95 12 c8 ad 00 05 00 00 00 00 c0 | ................ |
    04ffab50 | C0 00 95 12 00 00 00 00 68 fb 11 00 00 00 00 f8 | ........h....... |
    04ffab60 | 08 f4 98 fc 12 95 12 c8 ad 00 05 00 00 00 00 c1 | ................ |

    [Data statement]
    32415-online DasmX86Dll.dll not found 00C.

    [Registrant]
    EIP: 00C 32495
    EAX: 1a1ac128
    EBX: 00000000
    ECX: 04ffaf04
    EDX: 11e5ca3c
    ESI: 11e5c9ec
    EDI: 00000000
    EBP: 04fff6b8
    EFL: 00010246
    ESP: 04ffa970

    [Modules]
    entry 0x00be6000 size 0 x 00400000 0x00d273c1 base "TS3.exe" "C:\Program Files (x 86) \Electronic 3\Game\Bin\TS3.exe Sims.
    Base 0x77b70000 size 0 x 00180000 entry 0 x 00000000 'ntdll.dll' "C:\Windows\SysWOW64\ntdll.dll.
    base 0 x 75740000 size 0 x 00100000 entry 0x757535c8 "kernel32.dll" "C:\Windows\syswow64\kernel32.dll."
    base 0 x 76240000 size 0 x 00046000 entry 0 x 76247478 'KERNELBASE.dll' "C:\Windows\syswow64\KERNELBASE.dll".
    Base 0x6d830000 size 0x001c3000 entry 0x6d831811 'd3d9.dll' "C:\Windows\system32\d3d9.dll".
    base 0 x 77500000 size 0x000ac000 entry 0x7750a472 'msvcrt.dll' "C:\Windows\syswow64\msvcrt.dll".
    Base 0x75a40000 size entry 0 x 00019000 0x75a44975 'sechost.dll' 'C:\Windows\SysWOW64\sechost.dll '.
    base 0 x 76290000 size 0x000f0000 entry 0x762a0569 "RPCRT4.dll'"C:\Windows\syswow64\RPCRT4.dll ".
    0x756e0000 base size entry 0 x 00060000 0x756fa303 'SspiCli.dll' 'C:\Windows\syswow64\SspiCli.dll '.
    0x756d0000 base height entered 0x0000c000 0x756d10e1 'CRYPTBASE.dll' 'C:\Windows\syswow64\CRYPTBASE.dll '.
    Base 0x75a60000 size 0 x 00100000 entry 0x75a7ae99 'USER32.dll' "C:\Windows\syswow64\USER32.dll".
    base 0 x 77240000 size 0 x 00090000 entry 0 x 77256343 "GDI32.dll" "C:\Windows\syswow64\GDI32.dll."
    0 x 76380000 base height entered 0x0000a000 0x763836a0 "LPK.dll" "C:\Windows\syswow64\LPK.dll."
    base 0 x 77460000 size 0x0009d000 entry 0x774947d7 "USP10.dll'"C:\Windows\syswow64\USP10.dll ".
    Base 0x773c0000 size 0x000a0000 entry 0x773e2dd9 "ADVAPI32.dll" "C:\Windows\syswow64\ADVAPI32.dll."
    Base 0x73a70000 size 0 x 00009000 entry 0x73a71220 "VERSION.dll" "C:\Windows\system32\VERSION.dll.
    Base 0x74af0000 size 0 x 00006000 entry 0x74af11f0 "d3d8thk.dll" "C:\Windows\system32\d3d8thk.dll.
    Base 0x72ea0000 size 0 x 00013000 entry 0x72ea1d3f "dwmapi.dll" "C:\Windows\system32\dwmapi.dll."
    size of 0x10000000 database entry 0 x 00016000 0 x 10004040 "d3dx9_31.dll" "C:\Program Files (x 86) \Electronic 3\Game\Bin\d3dx9_31.dll Sims.
    Base 0x742a0000 size 0x000e7000 entry 0x742a1771 "DDRAW.dll" "C:\Windows\system32\DDRAW.dll.
    0x750d0000 base size entry 0 x 00006000 0x750d1250 "DCIMAN32.dll" "C:\Windows\system32\DCIMAN32.dll.
    Basic 0x763b0000 size 0x0019d000 entry 0x763b17e7 "SETUPAPI.dll" "C:\Windows\syswow64\SETUPAPI.dll."
    0 x 77390000 base size entry 0 x 00027000 0x773958b9 "CFGMGR32.dll'"C:\Windows\syswow64\CFGMGR32.dll ".
    base 0 x 76560000 size 0x0008f000 entry 0x76563fb1 "OLEAUT32.dll" "C:\Windows\syswow64\OLEAUT32.dll."
    Base 0x75c20000 size 0x0015c000 entry 0x75c75d13 "ole32.dll" "C:\Windows\syswow64\ole32.dll."
    0 x 76390000 base size entry 00012000 0 x 0 x 76391441 'DEVOBJ.dll' 'C:\Windows\syswow64\DEVOBJ.dll '.
    Base 0x775b0000 size 0 x 00035000 entry 0x775b145d "WS2_32.dll" "C:\Windows\syswow64\WS2_32.dll."
    0x772d0000 base size entry 0 x 00006000 0x772d1782 "NSI.dll'"C:\Windows\syswow64\NSI.dll ".
    base 0 x 77670000 size 0x000f4000 entry 0x7767175b 'WININET.dll' "C:\Windows\syswow64\WININET.dll".
    Base 0x75ea0000 size 0 x 00057000 entry 0x75eba24a "SHLWAPI.dll" "C:\Windows\syswow64\SHLWAPI.dll."
    Base 0x761d0000 size 0 x 00003000 entry 0 x 00000000 'Normaliz.dll' "C:\Windows\syswow64\Normaliz.dll".
    Base 0x75f30000 size 0 x 00135000 entry 0x75f31ab0 'urlmon.dll""C:\Windows\syswow64\urlmon.dll. "
    Base 0x75d80000 size 0x0011c000 entry 0x75d815ae "CRYPT32.dll'"C:\Windows\syswow64\CRYPT32.dll ".
    0 x 76550000 base height entered 0x0000c000 0x7655238d "MSASN1.dll'"C:\Windows\syswow64\MSASN1.dll ".
    base 0 x 75840000 size 0x001f9000 entry 0x7584224d "iertutil.dll'"C:\Windows\syswow64\iertutil.dll ".
    Base 0x765f0000 size 0x00c49000 entry 0x7666d45a "SHELL32.dll" "C:\Windows\syswow64\SHELL32.dll."
    Base 0x73c20000 size 0 x 00087000 entry 0x73c50dce "MSVCP80.dll'"C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCP80.dll ".
    Base 0x73d00000 size 0x0009b000 entry 0x73d0232b "MSVCR80.dll" "C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\MSVCR80.dll."
    Base 0x772e0000 size 0 x 00060000 entry 0x772f15a7 "IMM32.dll" "C:\Windows\syswow64\IMM32.dll."
    base 0 x 76070000 size 0x000cc000 entry 0x7607168b "MSCTF.dll'"C:\Windows\syswow64\MSCTF.dll ".
    Base 0x6d740000 size 0x000eb000 entry 0x6d741445 'dbghelp.dll' "C:\Windows\system32\dbghelp.dll".
    Base 0x77b40000 size 0 x 00005000 entry 0x77b41438 "" PSAPI. "." DLL"" "C:\Windows\syswow64\PSAPI."» DLL.
    Base 0x739c0000 size 0 x 00011000 entry 0x739c1300 "NETAPI32.dll" "C:\Windows\system32\NETAPI32.dll.
    Base 0x739b0000 size 0 x 00009000 entry 0x739b15a6 "netutils.dll'"C:\Windows\system32\netutils.dll ".
    base 0 x 73990000 size entry 0 x 00019000 0 x 73991319 'srvcli.dll' 'C:\Windows\system32\srvcli.dll '.
    base 0 x 73980000 height entered 0x0000f000 0x739812a1 'wkscli.dll' 'C:\Windows\system32\wkscli.dll '.
    base 0 x 75160000 size 0 x 00072000 entry 0 x 75161576 "DSOUND.dll" "C:\Windows\system32\DSOUND.dll.
    Base 0x73a80000 size 0 x 00032000 entry 0x73a837c1 "WINMM.dll" "C:\Windows\system32\WINMM.dll.
    base 0 x 75130000 size 0 x 00025000 entry 0x75132b71 "POWRPROF.dll" "C:\Windows\system32\POWRPROF.dll.
    base 0 x 73160000 size 0x0004b000 entry 0x73162b6c «apphelp.dll"«C:\Windows\system32\apphelp.dll»
    Base 0x72ec0000 size 0x0008c000 entry 0x72ec1fff "C:\windows\apppatch\aclayers.dll" "C:\Windows\AppPatch\AcLayers.DLL".
    Base 0x73f00000 size 0 x 00017000 entry 0x73f01c89 "USERENV.dll" "C:\Windows\system32\USERENV.dll.
    Base 0x73ef0000 height entered 0x0000b000 0x73ef1992 'profapi.dll' 'C:\Windows\system32\profapi.dll '.
    Base 0x739e0000 size 0 x 00051000 entry 0x73a09834 "WINSPOOL. DRV""C:\Windows\system32\WINSPOOL. DRV ".
    base 0 x 73100000 size 0 x 00012000 entry 0 x 73101200 "MPR.dll" "C:\Windows\system32\MPR.dll.
    base 0 x 74390000 size 0 x 00218000 entry 0x7439220f "AcGenral.DLL'"C:\Windows\AppPatch\AcGenral.DLL ".
    0 x 73320000 base size 0 x 00080000 entry 0x733337c9 "UxTheme.dll" "C:\Windows\system32\UxTheme.dll.
    Base 0x755b0000 height entered 0x0000f000 0x755b125e 'samcli.dll' 'C:\Windows\system32\samcli.dll '.
    0 x 75270000 base size entry 0 x 00014000 0 x 75271340 'MSACM32.dll""C:\Windows\system32\MSACM32.dll.
    base 0 x 75260000 size 0 x 00003000 entry 0 x 00000000 'sfc.dll' "C:\Windows\system32\sfc.dll".
    "basic 0 x 75250000 height entered 0x0000d000 0 x 75251392 ' sfc_os. "DLL" "C:\Windows\system32\sfc_os." DLL.
    base 0 x 71710000 size 0 x 00259000 entry 0x7172821b "AcXtrnal.DLL'"C:\Windows\AppPatch\AcXtrnal.DLL ".
    0 x 75240000 base size entry 00006000 0 x 0 x 75241093 ' "SHUNIMPL."» DLL"" "C:\Windows\system32\SHUNIMPL."» DLL.
    0 x 75110000 base size entry 0 x 00011000 0x7511c39c 'SortWindows6Compat.dll' 'C:\Windows\system32\SortWindows6Compat.dll '.
    Base 0x02c00000 size 0 x 00267000 entry 0x02e1af6c "d3dx9_31.dll" "C:\Windows\system32\d3dx9_31.dll."
    Base 0x750c0000 size 0 x 00009000 entry 0x750c5453 "xinput9_1_0.dll" "C:\Windows\system32\xinput9_1_0.dll."
    Base 0x750e0000 size 0 x 00022000 entry 0x750eb13c "glu32.dll'"C:\Windows\system32\glu32.dll ".
    0x74b30000 base height entered 0x000c8000 0x74bcb0e4 "OPENGL32.dll" "C:\Windows\system32\OPENGL32.dll."
    base 0 x 71410000 size 0x002fd000 entry 0 x 71411000 'atiumdag.dll' "C:\Windows\system32\atiumdag.dll".
    base 0 x 71130000 size 0x002d4000 entry 0 x 71131020 'atiumdva.dll' "C:\Windows\system32\atiumdva.dll".
    base 0 x 01570000 size 0 x 00006000 entry 0x015716e0 "saHook.dll'"c:\PROGRA~2\mcafee\SITEAD~1\saHook.dll ".
    base 0 x 76140000 size 0 x 00083000 entry 0x761423d2 "C:\windows\system32\clbcatq.dll" "C:\Windows\syswow64\CLBCatQ.DLL".
    0x73e20000 base size entry 0 x 00016000 0x73e22dc3 'CRYPTSP.dll' 'C:\Windows\system32\CRYPTSP.dll '.
    Base 0x73de0000 size 0x0003b000 entry 0x73de128d "rsaenh.dll" "C:\Windows\system32\rsaenh.dll.
    73550000 base height entered 0x0000e000 0 x 0 x 73551235 'RpcRtRemote.dll' 'C:\Windows\system32\RpcRtRemote.dll '.
    Base 0x750b0000 size 0 x 00007000 entry 0x750b1230 "winbrand.dll'"C:\Windows\system32\winbrand.dll ".
    Base 0x75bf0000 size 0x0002d000 entry 0x75bf2911 "WINTRUST.dll" "C:\Windows\syswow64\WINTRUST.dll."
    Base 0x73f60000 size 0 x 00079000 entry 0x73f6140f "mscms.dll" "C:\Windows\system32\mscms.dll.
    base 0 x 73590000 size 0 x 00038000 entry 0x735927b6 "icm32.dll" "C:\Windows\system32\icm32.dll."
    0 x 73400000 base size entry 0 x 00039000 0x7340e1e6 "MMDevApi.dll'"C:\Windows\System32\MMDevApi.dll ".
    0 x 72360000 base height entered 0x000f5000 0x7236adae "PROPSYS.dll'"C:\Windows\System32\PROPSYS.dll ".
    Base 0x733d0000 size entry 0 x 00030000 0x733d3c6b "wdmaud.drv" "C:\Windows\system32\wdmaud.drv.
    Base 0x74f10000 size 0 x 00004000 entry 0x74f11030 "ksuser.dll" "C:\Windows\system32\ksuser.dll.
    0x74f00000 base size entry 0 x 00007000 0x74f010c0 "AVRT.dll'"C:\Windows\system32\AVRT.dll ".
    0x731c0000 base size entry 0 x 00036000 0x731c9842 "" AUDIOSES. "» DLL"" "C:\Windows\system32\AUDIOSES."» DLL.
    Base 0x74d60000 size 0 x 00008000 entry 0x74d64119 "msacm32.drv" "C:\Windows\system32\msacm32.drv.
    base 0 x 74680000 size entry 0 x 00007000 0x746811d0 "midimap.dll" "C:\Windows\system32\midimap.dll.

    [Register memory]
    EAX 1a1ac120 |                        00 00 00 00 00 00 00 <00>|         ........ |
    1a1ac130 | C9 b5 00 11 00 11 00 00 00 00 00 00 00 00 b5 c9 | ................ |
    1a1ac140 | 00 00 00 00 10 90 1 a 1a | ........         |
    ECX 04ffaf00 |            <70>a9 ff 04 00 00 00 00 ec c9 e5 11.     p........... |
    04ffaf10 | 3 c ca e5 11 3 c ca 11 01 00 00 00 14 c8 11 e5 e5 |<><...........>
    04ffaf20 | 2c c8 e5 11                                     | ,...             |
    EDX 11e5ca30 |                                    be e7 11 |             .... |
    11e5ca40 | Ad ca e2 48 00 00 00 00 00 00 00 00 00 00 00 00 | ... H............ |
    11e5ca50 | 00 00 00 00 fc e5 11 ef of d8 e8 11 ca | ............     |
    ESI 11e5c9e0 |                                    00 00 00 <00>|             .... |
    11e5c9f0 | 00 00 00 00 00 00 00 00 9 c5 e5 11 85 00 44 ca | ............ D... |
    11e5ca00 | 9th 85 00 d8 11 00 00 00 00 ef e8 c5 | ............     |
    EBP 04fff6b0 |                        <84>f7 ff 04 this 83 c3 00 |         ........ |
    04fff6c0 | F7 9 c ff 04 c8 f6 ff 04 0f 00 e3 11 f6 e0 ff 04 | ................ |
    04fff6d0 | 70 a9 ff 04 f6 e0 ff 04 | p.......         |

    [Extra]
    ScriptHeap: 27.86MB/40.46MB (5); 3.51 MB

    Hello
     
    Do you use mods for this game?
     
    There seems to be a DLL which is used only for debugging, and it should have been removed before the RTM version deployed, but it wasn't and it poses problems for some people. Quite why this causes problems for some people and not others is unknown.
     
    I would recommned you uniinstall and re - install the game.
     
    Here is the link to the EA forums. You can also ask your question on their forums and check.
     
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Win 7 x 64 Explorer.exe crash on ntdll.dll

    All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.

    Version = 1
    EventType = APPCRASH
    EventTime = 130613872684994098
    ReportType = 2
    Consent = 1
    UploadTime = 130613872688164279
    ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
    IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
    Response.BucketId = 134239895
    Response.BucketTable = 4
    Response.Type = 4
    SIG [0]. Name = name of the Application
    SIG [0]. Value = Explorer.exe
    GIS [1]. Name = Version of the Application
    GIS [1]. Value = 6.1.7601.17567
    GIS [2]. Name = timestamp of the Application
    GIS [2]. Value = 4d672ee4
    GIS [3]. Name = name of the Module fault
    GIS [3]. Value = ntdll.dll
    GIS [4]. Name = Fault Module Version
    GIS [4]. Value = 6.1.7601.18247
    GIS [5]. Name = Fault Module Timestamp
    GIS [5]. Value = 521eaf24
    GIS [6]. Name = Exception Code
    GIS [6]. Value = c000041d
    GIS [7]. Name = offset of the Exception
    GIS [7]. Value = 000000000004e4e4
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 1033
    DynamicSig [22]. Name = additional Information 1
    DynamicSig [22]. Value = fa41
    DynamicSig [23]. Name = additional Information 2
    DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
    DynamicSig [24]. Name = additional Information 3
    DynamicSig [24]. Value = 7fd2
    DynamicSig [25]. Name = additional Information 4
    DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
    UI[2]=C:\Windows\Explorer.exe
    UI [3] = Windows Explorer has stopped working
    UI [4] = Windows can search for a solution to the problem online and try to restart the program.
    UI [5] = check online for a solution, and then restart the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule[0]=C:\Windows\Explorer.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
    LoadedModule[33]=C:\Windows\system32\WINSTA.dll
    LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[37]=C:\Windows\system32\profapi.dll
    LoadedModule[38]=C:\Windows\system32\apphelp.dll
    LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
    LoadedModule [41] = C:\PROGRA~1\MICROS~1\Office14\GROOVEEX. DLL
    LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
    LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
    LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
    LoadedModule[45]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
    LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
    LoadedModule[47]=C:\Windows\System32\cscui.dll
    LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
    LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
    LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
    LoadedModule[51]=C:\Windows\system32\ntshrui.dll
    LoadedModule[52]=C:\Windows\system32\srvcli.dll
    LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[55]=C:\Windows\system32\rsaenh.dll
    LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule [58] = C:\Windows\system32\HID. DLL
    LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[60]=C:\Windows\system32\timedate.cpl
    LoadedModule [61] = to C:\Windows\system32\ATL. DLL
    LoadedModule[62]=C:\Windows\system32\actxprxy.dll
    LoadedModule[63]=C:\Windows\system32\ntmarta.dll
    LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[65]=C:\Windows\System32\shdocvw.dll
    LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
    LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
    LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
    LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
    LoadedModule[71]=C:\Windows\system32\oledlg.dll
    LoadedModule[72]=C:\Windows\system32\XmlLite.dll
    LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[74]=C:\Windows\system32\WINMM.dll
    LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
    LoadedModule[76]=C:\Windows\system32\OLEACC.dll
    LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
    LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
    LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[81]=C:\Windows\system32\MSASN1.dll
    LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
    LoadedModule[83]=C:\Windows\system32\WS2_32.dll
    LoadedModule[84]=C:\Windows\system32\NSI.dll
    LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
    LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
    LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
    LoadedModule[89]=C:\Windows\system32\Sensor64.dll
    LoadedModule[90]=C:\Windows\system32\USERENV.dll
    LoadedModule[91]=C:\Windows\system32\msls31.dll
    LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[93]=C:\Windows\System32\ieframe.dll
    LoadedModule[94]=C:\Windows\system32\iertutil.dll
    LoadedModule[95]=C:\Windows\system32\authui.dll
    LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[98]=C:\Windows\system32\MPR.dll
    LoadedModule[99]=C:\Windows\System32\gameux.dll
    LoadedModule[100]=C:\Windows\System32\wer.dll
    LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[102]=C:\Windows\system32\VERSION.dll
    LoadedModule[103]=C:\Windows\system32\msi.dll
    LoadedModule[104]=C:\Windows\system32\urlmon.dll
    LoadedModule[105]=C:\Windows\system32\WININET.dll
    LoadedModule[106]=C:\Windows\system32\Normaliz.dll
    LoadedModule [107] = C:\Windows\system32\SFC. DLL
    LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
    LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[110]=C:\Windows\system32\wdmaud.drv
    LoadedModule[111]=C:\Windows\system32\ksuser.dll
    LoadedModule[112]=C:\Windows\system32\AVRT.dll
    LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
    LoadedModule[114]=C:\Windows\system32\msacm32.drv
    LoadedModule[115]=C:\Windows\system32\MSACM32.dll
    LoadedModule[116]=C:\Windows\system32\midimap.dll
    LoadedModule[117]=C:\Windows\system32\netutils.dll
    LoadedModule[118]=C:\Windows\system32\MLANG.dll
    LoadedModule[119]=C:\Windows\system32\stobject.dll
    LoadedModule[120]=C:\Windows\system32\BatMeter.dll
    LoadedModule[121]=C:\Windows\system32\es.dll
    LoadedModule[122]=C:\Windows\system32\prnfldr.dll
    LoadedModule[123]=C:\Windows\system32\dxp.dll
    LoadedModule[124]=C:\Windows\system32\Syncreg.dll
    LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
    LoadedModule[126]=C:\Windows\System32\netshell.dll
    LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
    LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
    LoadedModule[129]=C:\Windows\System32\nlaapi.dll
    LoadedModule[130]=C:\Windows\System32\AltTab.dll
    LoadedModule[131]=C:\Windows\System32\pnidui.dll
    LoadedModule[132]=C:\Windows\System32\QUtil.dll
    LoadedModule[133]=C:\Windows\System32\wevtapi.dll
    LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[138]=C:\Windows\System32\cscobj.dll
    LoadedModule[139]=C:\Windows\System32\srchadmin.dll
    LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
    LoadedModule[141]=C:\Windows\system32\mssprxy.dll
    LoadedModule[142]=C:\Windows\System32\msxml6.dll
    LoadedModule[143]=C:\Windows\system32\imapi2.dll
    LoadedModule[144]=C:\Windows\System32\bthprops.cpl
    LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule[147]=C:\Windows\system32\credssp.dll
    LoadedModule[148]=C:\Windows\System32\npmproxy.dll
    LoadedModule[149]=C:\Windows\System32\hgcpl.dll
    LoadedModule[150]=C:\Windows\System32\provsvc.dll
    LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[152]=C:\Windows\system32\wkscli.dll
    LoadedModule [153] = C:\Windows\system32\SXS. DLL
    LoadedModule[154]=C:\Windows\system32\fxsst.dll
    LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
    LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
    LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[158]=C:\Windows\system32\wlanutil.dll
    LoadedModule[159]=C:\Windows\system32\wwanapi.dll
    LoadedModule[160]=C:\Windows\system32\wwapi.dll
    LoadedModule[161]=C:\Windows\System32\QAgent.dll
    LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
    LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[164]=C:\Windows\System32\wscinterop.dll
    LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[166]=C:\Windows\System32\wscui.cpl
    LoadedModule[167]=C:\Windows\System32\werconcpl.dll
    LoadedModule[168]=C:\Windows\System32\framedynos.dll
    LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[170]=C:\Windows\System32\hcproviders.dll
    LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
    LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[173]=C:\Windows\system32\cabview.dll
    LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
    LoadedModule[175]=C:\Windows\system32\thumbcache.dll
    LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[177]=C:\Windows\system32\zipfldr.dll
    LoadedModule[178]=C:\Windows\System32\drprov.dll
    LoadedModule[179]=C:\Windows\System32\ntlanman.dll
    LoadedModule[180]=C:\Windows\System32\davclnt.dll
    LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
    LoadedModule[182]=C:\Windows\system32\prnntfy.dll
    LoadedModule[183]=C:\Windows\system32\puiapi.dll
    LoadedModule[184]=C:\Windows\system32\printui.dll
    LoadedModule[185]=C:\Windows\system32\puiobj.dll
    LoadedModule[186]=C:\Windows\system32\mswsock.dll
    LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[188]=C:\Windows\System32\wship6.dll
    LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule [192] = C:\Windows\system32\kerberos. DLL
    LoadedModule[193]=C:\Windows\system32\cryptdll.dll
    LoadedModule[194]=C:\Windows\system32\bcrypt.dll
    LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
    LoadedModule[196]=C:\Windows\system32\van.dll
    LoadedModule[197]=C:\Windows\system32\RasMM.dll
    LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
    LoadedModule[199]=C:\Windows\system32\rasman.dll
    LoadedModule[200]=C:\Windows\system32\WWanMM.dll
    LoadedModule[201]=C:\Windows\system32\WlanMM.dll
    LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
    LoadedModule[203]=C:\Windows\system32\OneX.DLL
    LoadedModule[204]=C:\Windows\system32\eappprxy.dll
    LoadedModule[205]=C:\Windows\system32\eappcfg.dll
    LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
    LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
    LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
    LoadedModule[209]=C:\Windows\system32\wpdshext.dll
    LoadedModule[210]=C:\Windows\system32\ndfapi.dll
    LoadedModule[211]=C:\Windows\system32\wdi.dll
    LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[213]=C:\Windows\system32\imaadp32.acm
    LoadedModule[214]=C:\Windows\system32\msg711.acm
    LoadedModule[215]=C:\Windows\system32\msgsm32.acm
    LoadedModule[216]=C:\Windows\system32\msadp32.acm
    LoadedModule[217]=C:\Windows\System32\l3codeca.acm
    State [0]. Key = transport. DoneStage1
    State [0]. Value = 1
    State [1]. Key = DataRequest
    State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
    FriendlyEventName = Stopped Working
    ConsentKey = APPCRASH
    AppName = Windows Explorer
    AppPath=C:\Windows\Explorer.EXE

    Hi Jesse,.

    Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.

    I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.

    This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.

    I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.

    https://support.Microsoft.com/kb/2681286?WA=wsignin1.0

    Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.

    Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.

  • Windows vista and 7 update error code: 80070426 - need help! I have attached my diagnostic report!

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: genuine
    Validation code: 0
    Code of Validation caching online: 0x0
    Windows product key: *-* - YYK6C - RQFKD-X9WHF
    Windows product key hash: 4hx9Yg1u2rCOYaj403BsverJzig =
    Windows product ID: 89578-485-4437073-71230
    Windows product ID type: 5
    Windows license type: retail
    The Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {E05EFAD4-0E7A-4CD9-8F74-54AEA984B4E8} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed by: Microsoft
    Product name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.091208 - 0542
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 108 VLK invalid
    Microsoft Office Enterprise 2007 - 108 VLK invalid
    Microsoft Office Standard 2007-100 authentic
    Microsoft Office Visio Professional 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_B4D0AA8B-604-645_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wininet.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18087], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieui.dll[8.0.6001.18904], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office details: {E05EFAD4-0E7A-4CD9-8F74-54AEA984B4E8}1.9.0027.06.0.6002.2.00010300.2.0.003x 32*-*-*-*-X9WHF89578-485-4437073-712305S-1-5-21-3001590107-1846963844-3719825051Hewlett-PackardHP G60 laptopHewlett-PackardF.5420090818000000.000000 + 00045313507018400F610090409Atlantic Standard Time(GMT-04:00)03HPQOEMSLIC-MPC1081081264BC76978749586GW6PzcEVEDTVKeO5Ym5UUm41dBk = Microsoft Office Enterprise 2007 89388 707-0441865-65840 14 100Microsoft Office Standard 2007128F0B79ADC1F726CZP600WtCOO7QeBzB5lx3eKw5XNE =81607-310-3688424-6400610 100Microsoft Office Visio Professional 200712B04936C019CF712DIdl4T60bvI GGx9Qw1ttaXLAUg plus84890-905-0908864-634841

    Content Spsys.log: 0 x 80070002

    License data-->
    The software licensing service version: 6.0.6002.18005
    Name: Windows Vista, HomePremium edition
    Description: operating system Windows - Vista, retail channel
    Activation ID: 9e042223-03bf-49ae-808f-ff37f128d40d
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00142-485-443707-00-1033-6001.0000-2142009
    Installation ID: 007066816440831596028902345761460713462486253264403204
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use license URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial product key: X9WHF
    License status: licensed

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: OAAAAAEABAABAAEAAQACAAAAAwABAAEAeqhU/jKNILUe8paSVhCmyRSW8vSCMuC2pNY8eaxWfig =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-MPC
    HPQOEM FACP SLIC-MPC
    HPQOEM HPET SLIC-MPC
    START HPQOEM SLIC-MPC
    MCFG HPQOEM SLIC-MPC
    SLIC SLIC-MPC HPQOEM
    SSDT HPQOEM SLIC-MP

    longlong53,
    I suggest that you run the following tools and take note of the results, and then run Windows Update again.

    Disk error checking

    System File Checker

    The system update tool

    Mike - Engineer Support Microsoft Answers
    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Error: 80070426-Windows Update may not install as Cryptographic Services does not start.

    Hello!

    As you can guess Windows Update is not installed for a few months. Cryptographic services does not start . CPP is the beginning.

    Error: 80070426

    Already tried a few suggestions MSKB.

    Method 2: Set Cryptographic Services to automatic, network logon. Result: Error (unsigned) 1083
    Method 3: Rename the Catroot2 folder
    Reregister DLL files that are associated with Cryptographic Services.
    However, suite couldn ' t be installed.

    regsvr32 initpki.dll
    regsvr32 gpkcsp.dll

    regsvr32 sccbase.dll
    regsvr32 slbcsp.dll

    DCOM service - access denied when running.

    sfc/scannow couldn't fix some corrupted files.

    Computer HP laptop came with Vista pre-installed, so I do not have the repair disk.

    No doubt the system restore won't help, as I remember recently that c-Cleaner wiped the old restore points.

    NOD32 Antivirus + Spyware Doctor still running. Already run MSRT and Super Spyware, but nothing much.

    Kindly help!

    Kind regards

    Satyajit

    Diagnostic report (1.9.0011.0):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0

    Code of Validation caching: 0x0
    Windows product key: *-* - GD2PK - BD3R2-44MV3
    The Windows Product Key hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA =
    Windows product ID: 89572-OEM-7332166-00021
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D} (3)
    Admin: Yes
    TestCab: 0x0
    WGA version: registered, 1.9.9.1
    Signed by: Microsoft
    Product name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.080917 - 1612
    TTS Error: M:20091104073513946-
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: 6.0.6002.16398

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    OGAExec.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 103 blocked VLK
    Microsoft Office Enterprise 2007 - 103 blocked VLK
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6000.16509]
    [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.5840.16389]
    [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6000.16525]
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6000.16615]
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6000.16438]
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6000.16766]
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6000.16774]
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\version.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6000.16553]
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6000.16425]
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\secur32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6000.16764]
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6000.16512]
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6000.16512]
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6000.16509]
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6000.16470]
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wininet.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iertutil.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\urlmon.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\propsys.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\xmllite.dll[1.1.1002.0]
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\advpack.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6000.16740]
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16550_none_56f0fd51b4f462f8\gdiplus.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\msrating.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\ieframe.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msi.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\mshtml.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
    [File mismatch: C:\Windows\winsxs\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_40339432230aebeb\comctl32.dll[hr = 0 x 80070002]
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6000.16609]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\imgutil.dll[7.0.6000.16386]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6000.16386]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6000.16669]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6000.16480]
    [File mismatch: C:\Windows\system32\ieui.dll[7.0.6000.16809]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6930.16386]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6000.16386]

    Other data-->
    Office details: {5FC29B42-80DC-4BE3-B5EA-37281853FA7D}1.9.0011.06.0.6000.2.00010300.0.0.002x 32*-*-*-*-44MV389572-OEM-7332166-000212S-1-5-21-3747016915-1105364745-1034703816Hewlett-Packardlaptop Presario V6500 Hewlett-PackardF.2A 20080222000000.000000 + 000A4313507018400EE40090409India Standard Time(GMT+05:30)03HPQOEMSLIC-MPC10310312C0A25836FDBE5ACFmDbcrRY1pTOcrz4ZUZRHhpUuc0 = Microsoft Office Enterprise 2007 89388 726-2958074-6564314100Microsoft Office home and Student 20071219

    Spsys.log Content: U1BMRwEAAAAAAQAABAAAAC58AgAAAAAAYWECADAgAADCBCA/81zKARhDs/4hWdo7Xkl9D+HKpni6Sfv7jmoHEBVqqW/xcrQYytms9RtRtLWsIPXcLJpmwOfDvX0zCybmDilyQLttVIyTRhimAiUiBLOYhz3eEQj3sEGnmR0ReJ9KlWCJouxq6PAIwHwHVMfvNauSbFvmaTCDPKtQZQFIQcDXIAwFGl6D9S/GUDYecePFRKM/leS97bxOVVm9fICZUkfHdDNbo72qUqYYmAlRJO05+WV1r70w2O6Pl99gqTnSYR4j0FashTOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAw=

    License data-->
    The software licensing service version: 6.0.6000.16509
    Name: Windows Vista HomeBasic edition
    Description: operating system Windows - Vista, channel OEM_SLP
    Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00146-321-600021-02-16393-6000.0000-0492008
    Installation ID: 234075993312598255872244522405847072649516093605215141
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial product key: 44MV3
    License status: licensed

    --> HWID data
    Current Hash HWID: QAAAAAEABwABAAIAAgABAAAAAwABAAEAnJ9ERYTHdhu84yC + gASIzAaYmGC6ZEQsznDy9J4v6lrYfiqsrFZ4qg is

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP NVIDIA MCP67-M
    SRAT AMD HAMMER
    HPET PTLTD HPETTBL
    START PTLTD $SBFTBL$
    MCFG MCFG PTLTD
    TCPA Phoenix x
    SSDT PTLTD POWERNOW
    SLIC SLIC-MPC HPQOEM

    Thank God!

    Finally, I worked it out myself. But it's painful to watch than virtually any other that Uday has responded to my problem. Something I've been waiting for so eagerly.

    I applied my common sense and defragmented the dirives then sfc/scannow, and it worked. Cryptographic Services said when I began to log in as network account. So my problem is solved. Now, windows update works fine.

    Interestingly, Microsoft Fix it, says it cannot start the Cryptographic Services. Are God, while the _____ you supposed to difficulty? It made Internet Explorer icon on my desktop and other places.

  • Cannot restart after the update

    Hi givepaulhelp,

    Since you was not able to continue the analysis as possible you have spyware or virus.  Here are a few options for scanning your system.  No one program can catch them all.

    Virus scan help

    http://windowshelp.Microsoft.com/Windows/en-us/help/5c08774a-6602-490d-ba33-faed5c8939911033.mspx

    Spyware scan help

    http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/fa30853d-719a-4265-9e7b-9287567d31e3

    Thank you for using answers Forum. Please let us know how it works.

    Joseph
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think.

    Two more days but I'm getting nowhere other than having may be a better solution on what is false. It seems that, although the Windows Genuine Advantage Validation auditor finds that my copy of Vista Ultimate is valid, it always returns a 0x80070426 error (also an error 0 x 80070002). I can't turn on the software licensing service and various functions do not work (for example control panel, windows update, audio). The report below (now that I finally understood how to generate it) will probably be helpful to someone who knows more about this stuff than me.

    I tried spyware and malware scans of four different programs all came the harmless (other than tracking cookies) empty, so I think that the problem is related to my registry get corrupted when I tried to install an update to Windows (or IE8). My problem looks roughly the same as that for the guy in this link: http://social.microsoft.com/Forums/en-US/genuinevista/thread/5c956fd9-0ade-4841-8383-c53e93d47680 but before I try something stupid, please give me a start. (As I have tried scannow and I can't boot mode safe (only ' disable the drive Signature Enforcement'), the solutions in this link don't work anyway) I think that it all boils down to getting the software licensing service to work and maybe a few other corrupt fixing registry entries. Could a SP2 install on do I cure everything?

    Diagnostic report (1.9.0006.1):
    -----------------------------------------
    Given WGA-->
    Validation status: genuine
    Validation code: 0
    Validation code online: 0x80070426
    Cached Validation code: n/a, hr = 0x80070426
    Windows product key: *-* - VFWRT - JGH7R-R933G
    The Windows Product Key hash: gYrJFhcKVmHMbiVVuoEU7w/jsC0 =
    Windows product ID: 89580-OEM-7332132-00015
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6001.2.00010100.1.0.001
    ID: {8AD0B022-238E-42BD-A5CF-1328933C5B04} (3)
    Admin: Yes
    TestCab: 0x0
    WGA version: registered, 1.7.59.1
    Signed by: Microsoft
    Product name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6001.vistasp1_gdr.090302 - 1506
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    WgaER data-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: 6.0.6001.18152

    WGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002
    WGATray.exe signed by: n/a, hr = 0 x 80070002
    OGAAddin.dll signed by: n/a, hr = 0 x 80070002

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Standard Edition 2003 - 100 authentic
    OGA Version: N/a, 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6001.16606]
    [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6001.18051]
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6001.18000]
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6001.18159]
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6001.18167]
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\version.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\oleacc.dll[4.2.5406.0]
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6001.18157]
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.0]
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\propsys.dll[7.0.6001.16503]
    [File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0]
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386]
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0]
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\windowscodecs.dll[6.0.6001.18131]
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.0.6000.16386_none_9ea0ac9ec96e7127\gdiplus.dll[5.2.6000.16386]
    [File mismatch: C:\Windows\system32\msi.dll[4.0.6001.18000]
    [File mismatch: C:\Windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.6000.16386_none_87e0cb09378714f1\comctl32.dll[5.82.6000.16386]
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6001.18000]
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6001.18049]
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8063.0]
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\query.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000]
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386]
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6001.18000]
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000]

    Other data-->
    Office details: {8AD0B022-238E-42BD-A5CF-1328933C5B04}1.9.0006.16.0.6001.2.00010100.1.0.001x 32*-*-*-*-R933G89580-OEM-7332132-000152S-1-5-21-380590955-2360834419-2564638157HP-Pavilion,RP827AV-ABA m7790yPhoenix Technologies, LTD. 5.0820070330000000.000000 + 00051333507018400FA04090409Central Standard Time(GMT-06:00)03HPQOEMSLIC-CPC100100Microsoft Office Standard Edition 2003114A0FF75D558A06A6zOCHSyGe8q22gukGZX7yf5OwMw = 70141 053-0631425-569231

    Content Spsys.log: 0 x 80070002

    License data-->
    Software Licensing service is not working.

    --> HWID data
    Current Hash HWID: LgAAAAEAAAABAAEAAgABAAAAAgABAAEAJJT82Wy11kRwlooj8vT2kSg3rFYqhQ ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
    MCFG SLIC-CPC HPQOEM
    SLIC SLIC-CPC HPQOEM
    SSDT HPQOEM SLIC-CPC

  • A message just jumped on my compputer saying: I have these suite on my computer:

    These are the things they want me hit all delete or cancel.  I'm afraid of her either because I don't want one or the other because of a virus. My McAfee security scan came up with nothing.

    Adware.Win32.Winad

    W32. Yaha.B@mm
    Magic DVD Ripper
    Trojan - PSW.Win32.LdPinch.abm
    Virtumonde Trojan
    Trojan.Fakealert.355
    Trojan.Qoologic - Key Logger
    Adware.Win32.Look2me.ab
    Trojan IRC/Backdoor.SdBot4.FRV
    Win32/hoax.Renos.HX
    Noise.dat
    c:\windows\system32\emptyregdb.dat
    MPR.dll
    ieakui.dll
    Set3.tmp
    Country.sys
    Ahui.exe
    popcinfo.dat
    dsdmo.dll
    Active Setup Log.txt

    Hello

    What is the name of the program which is at the top "just popped up?

    You can use this method to find malware.

    Scan of Malware in Safe Mode with network.

    http://www.bleepingcomputer.com/tutorials/how-to-start-Windows-in-safe-mode/#winxo

    Windows XP

    Using the F8 method:

    1. Restart your computer.
    2. When the machine starts first, yet once it will list usually some equipment that is installed on your machine, amount of memory, hard drives installed etc. At this point you should tap the F8 key repeatedly until you are presented with a menu of Advanced Options in Windows XP.
    3. Select the Safe Mode with networking option using the arrow keys.
    4. Then press enter on your keyboard to start safe mode.
    5. Make all the necessary tasks and when finished restart to start in normal mode.

    Once in Safe Mode with network, download and run RKill.

    RKill does NOT remove the malware; It stops the Malware process that gives you a chance to remove it with your security programs.

    http://www.bleepingcomputer.com/download/rkill/

    Then, download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

    http://www.Malwarebytes.org/products/malwarebytes_free

    See you soon.

  • Windows XP suddenly shows not authentic

    I know there have been other discussions on this, but could someone help me please?  I installed the windows updates today (about 25 of them) and when I restarted the computer it is a black screen and says that my copy of Vista is not authentic.  I assure you that it is authentic, and I have the product key at the bottom of my laptop I could fix if it would provide a screen that would let me!  I ran the diagnostic tool for MGA and this is what he says:

    Diagnostic report (1.9.0027.0):
    -----------------------------------------
    Validation of Windows data-->
    Validation status: invalid license
    Validation code: 50
    Validation caching Code online: n/a, hr = 0x80070426
    Windows product key: *-* - Q9CM8 - KTDKK-8QXTR
    Windows Product Key hash: OI3PQUp2nK/Ysh5U6MY15ORIfio =
    Windows product ID: 89572-OEM-7332166-00029
    Windows product ID type: 2
    Windows license Type: OEM SLP
    The Windows OS version: 6.0.6002.2.00010300.2.0.002
    ID: {484CB108-BF32-47FB-85FF-509BC8AA573F} (1)
    Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
    Signed by: n/a, hr = 0 x 80070002
    Product name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6002.vistasp2_gdr.101014 - 0432
    TTS error:
    Validation of diagnosis:
    Resolution state: n/a

    Given Vista WgaER-->
    ThreatID (s): n/a, hr = 0 x 80070002
    Version: N/a, hr = 0 x 80070002

    Windows XP Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    File: No.
    Version: N/a, hr = 0 x 80070002
    WgaTray.exe signed by: n/a, hr = 0 x 80070002
    WgaLogon.dll signed by: n/a, hr = 0 x 80070002

    OGA Notifications data-->
    Cached result: n/a, hr = 0 x 80070002
    Version: 2.0.48.0
    OGAExec.exe signed by: Microsoft
    OGAAddin.dll signed by: Microsoft

    OGA data-->
    Office status: 100 authentic
    Microsoft Office Home and Student 2007-100 authentic
    OGA Version: Registered, 2.0.48.0
    Signed by: Microsoft
    Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Data browser-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default browser: C:\Program may Explorer\iexplore.exe
    Download signed ActiveX controls: fast
    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
    Initialize and script ActiveX controls not marked as safe: disabled
    Allow the Internet Explorer Webbrowser control scripts: disabled
    Active scripting: allowed
    Recognized ActiveX controls safe for scripting: allowed

    Analysis of file data-->
    [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18416], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18393], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18393], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18155], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18051], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18169], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wininet.dll[8.0.6001.19048], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iertutil.dll[8.0.6001.19048], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\urlmon.dll[8.0.6001.19048], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\xmllite.dll[1.2.1009.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\advpack.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msrating.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieframe.dll[8.0.6001.19048], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mshtml.dll[8.0.6001.19048], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imgutil.dll[8.0.6001.18702], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18417], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieui.dll[8.0.6001.19048], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18096], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office details: {484CB108-BF32-47FB-85FF-509BC8AA573F}1.9.0027.06.0.6002.2.00010300.2.0.002x 32*-*-*-*-8QXTR89572-OEM-7332166-000292S-1-5-21-2563385384-3911924453-4282512113Acer Aspire 5735 Phoenix Technologies LTD.V1.08 20080910000000.000000 + 000AE333507018400FA08090409GMT Standard Time(GMT+00:00)03ACRSYSACRPRDCT100100Microsoft Office home and Student 2007127AC4DC4E25CF732MXM4 YzjlYubqq53nK3cA75JpkQ plus 81602-921-3367097-68489 1

    Content Spsys.log: 0 x 80070002

    License data-->
    Software Licensing service is not working.

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current HWID of Hash: MgAAAAEAAgABAAIAAQAAAAAAAwABAAEAeqh2UpK9coV6f6Rhotaq6fL0vJA6U6xWKoU =

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CRESTLNE
    HPET INTEL CRESTLNE
    START PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    SLIC ACRSYS ACRPRDCT
    SSDT BrtRef DD01BRT
    SSDT BrtRef DD01BRT

    Help, please!

    Thank you very much

    Julia

    It may be worth trying another 'door' :)

    Click Start

    In the search box, type

    SLUI 4

    and press the Enter key

    Follow the instructions - when the ansafone service you need, request NOT to answer. It should oblige the operator to pick up, which can solve your problem if all goes well, or ship you ot someone who can.

  • Window update cannot check updates - window Defender error

    I went to check the window updates and I get the message "window updates cannot currently check for updates, because the service is not running."

    I have also tried to check the updates for Windows Defender, but got the error 0x800106ba
    I am running Win Vista 64-bit, SP2
    Someone on the forum suggested to run a Diag report and post. So I'll post it here, hoping someone can help.
    Thanks in advance.
    Report:
    • Diagnostic report (1.9.0027.0):
      -----------------------------------------
      Validation of Windows data-->
      Validation status: genuine
      Validation code: 0
      Code of Validation caching online: 0x0
      Windows product key: *-* - 3RBY2 - BGQ2R-DR9M6
      The Windows Product Key hash: EYIpz/47G03lWRAOmk3kg + lR7Rc =
      Windows product ID: 89583-OEM-7332157-00141
      Windows product ID type: 2
      Windows license Type: OEM SLP
      The Windows OS version: 6.0.6002.2.00010300.2.0.003
      ID: {86DB8096-CBE6-4AD0-8408-9E6742E020A8} (1)
      Admin: Yes
      TestCab: 0x0
      LegitcheckControl ActiveX: registered 1.9.9.1,
      Signed by: Microsoft
      Product name: Windows Vista (TM) Home Premium
      Architecture: 0 x 00000009
      Build lab: 6002.vistasp2_gdr.120402 - 0336
      TTS error:
      Validation of diagnosis:
      Resolution state: n/a

      Given Vista WgaER-->
      ThreatID (s): n/a, hr = 0 x 80070002
      Version: N/a, hr = 0 x 80070002

      Windows XP Notifications data-->
      Cached result: n/a, hr = 0 x 80070002
      File: No.
      Version: N/a, hr = 0 x 80070002
      WgaTray.exe signed by: n/a, hr = 0 x 80070002
      WgaLogon.dll signed by: n/a, hr = 0 x 80070002

      OGA Notifications data-->
      Cached result: n/a, hr = 0 x 80070002
      Version: N/a, hr = 0 x 80070002
      OGAExec.exe signed by: n/a, hr = 0 x 80070002
      OGAAddin.dll signed by: n/a, hr = 0 x 80070002

      OGA data-->
      Office status: 100 authentic
      Microsoft Office Standard Edition 2003 - 100 authentic
      Microsoft Office Outlook 2007-100 authentic
      Microsoft Office Home and Student 2007-100 authentic
      OGA Version: N/a, 0 x 80070002
      Signed by: n/a, hr = 0 x 80070002
      Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_B4D0AA8B-920-80070057

      Data browser-->
      Proxy settings: N/A
      User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
      Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
      Download signed ActiveX controls: fast
      Download unsigned ActiveX controls: disabled
      Run ActiveX controls and plug-ins: allowed
      Initialize and script ActiveX controls not marked as safe: disabled
      Allow the Internet Explorer Webbrowser control scripts: disabled
      Active scripting: allowed
      Recognized ActiveX controls safe for scripting: allowed

      Analysis of file data-->
      [File mismatch: C:\Windows\system32\Slsvc.exe[6.0.6002.18005], Hr = 0 x 80092003
      [File mismatch: C:\Windows\system32\drivers\Spsys.sys[6.0.6002.17040], Hr = 0 x 80092003
      [File mismatch: C:\Windows\system32\drivers\Spldr.sys[6.0.6002.17001], Hr = 0 x 80092003
      [File mismatch: C:\Windows\system32\ci.dll[6.0.6002.18005], Hr = 0 x 80092003
      [File mismatch: C:\Windows\system32\Slcext.dll[6.0.6002.18005], Hr = 0x800b0100
      [File mismatch: C:\Windows\system32\advapi32.dll[6.0.6002.18005], Hr = 0x800b0100


    [File mismatch: C:\Windows\system32\kernel32.dll[6.0.6002.18449], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpcrt4.dll[6.0.6002.18024], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\authz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msvcrt.dll[7.0.6002.18551], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\samlib.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntdsapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dnsapi.dll[6.0.6002.18416], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ws2_32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\nsi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\user32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gdi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msimg32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\powrprof.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\setupapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oleaut32.dll[6.0.6002.18508], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ole32.dll[6.0.6002.18277], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shell32.dll[6.0.6002.18646], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shlwapi.dll[6.0.6002.18393], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\version.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winmm.dll[6.0.6002.18528], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oleacc.dll[7.0.6002.18508], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mmdevapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wtsapi32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\regapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\crypt32.dll[6.0.6002.18618], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msasn1.dll[6.0.6002.18106], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\userenv.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\secur32.dll[6.0.6002.18541], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\psapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netrap.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wldap32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winbrand.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iphlpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dhcpcsvc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winnsi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dhcpcsvc6.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gpapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\gpsvc.dll[6.0.6002.18005], Hr = 0 x 80092003
    [File mismatch: C:\Windows\system32\sysntfy.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winsta.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\nlaapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ncrypt.dll[6.0.6002.18643], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\bcrypt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mpr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\credui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cryptui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wintrust.dll[6.0.6002.18592], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imagehlp.dll[6.0.6002.18592], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dbghelp.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mssign32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\wininet.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\normaliz.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\iertutil.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\tapi32.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rtutils.dll[6.0.6002.18274], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasapi32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasman.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rasdlg.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mprapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\activeds.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\adsldpc.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\atl.dll[3.5.2284.2], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\certcli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winscard.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\netplwiz.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\urlmon.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\propsys.dll[7.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\xmllite.dll[1.2.1010.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mlang.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\advpack.dll[9.0.8112.16421], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\apphelp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msiltcfg.dll[4.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shunimpl.dll[6.0.6000.16386], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\devmgr.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\newdev.dll[6.0.5054.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\dwmapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winspool.drv[6.0.6002.18392], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cscapi.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\uxtheme.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\windowscodecs.dll[7.0.6002.18107], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ntshrui.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\feclient.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\shdocvw.dll[6.0.6002.18392], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\browseui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imm32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msctf.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\duser.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msrating.dll[9.0.8112.16421], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieframe.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msi.dll[4.5.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mshtml.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msls31.dll[3.10.349.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\comdlg32.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\printui.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cfgmgr32.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\puiapi.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\hlink.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\imgutil.dll[9.0.8112.16421], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\usp10.dll[1.626.6002.18244], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\inetcomm.dll[6.0.6002.18463], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\msoert2.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ieui.dll[9.0.8112.16447], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\efsadu.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\mfc42u.dll[6.6.8064.0], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\odbc32.dll[6.0.6002.18362], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\oledlg.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\linkinfo.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\query.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\clbcatq.dll[2001.12.6931.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\cabinet.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\scecli.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\w32topl.dll[6.0.6001.18000], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\rpchttp.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\winhttp.dll[6.0.6002.18541], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\fwpuclnt.dll[6.0.6002.18005], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\ktmw32.dll[6.0.6001.18000], Hr = 0x800b0100

    Other data-->
    Office details: {86DB8096-CBE6-4AD0-8408-9E6742E020A8}1.9.0027.06.0.6002.2.00010300.2.0.003x 64*-*-*-*-DR9M689583-OEM-7332157-001412S-1-5-21-351062797-3081132780-2295853590Gateway P-7805u Phoenix Technologies LTD.9C.11.00 20080917000000.000000 + 0003F333507018400F804090409Eastern Standard Time(GMT-05:00)03GATEWASYSTEM 100100Microsoft Office Standard Edition 2003113D116F5F4CDF078i7J0o7DhTy1CzrU9tgNtsgqDRoU = 70141-060-2448755-565941100Microsoft Office Outlook 2007124217878A3BDEF109asB7O9l/BGVVwL8l6Q7YVolGbo =81610-904-7225104-621301100Microsoft Office home and Student 20071219

    Content Spsys.log: 0 x 80070002

    License data-->
    C:\Windows\system32\slmgr.vbs(18, 1) (null): library not registered.

    Windows Activation Technologies-->
    N/A

    --> HWID data
    Current Hash HWID: OgAAAAEAAQABAAEAAwADAAAABAABAAEA6GEWswIAXHQCeEamIgHAZfL0aBRwpgom + NZQYaxWTAFGyg ==

    Activation 1.0 data OEM-->
    N/A

    Activation 2.0 data OEM-->
    BIOS valid for OA 2.0: Yes
    Windows marker version: 0 x 20000
    OEMID and OEMTableID consistent: Yes
    BIOS information:
    ACPI Table name OEMID value OEMTableID value
    APIC APIC PTLTD
    FACP INTEL CRESTLNE
    HPET INTEL CRESTLNE
    START PTLTD $SBFTBL$
    MCFG INTEL CRESTLNE
    SLIC SYSTEM GATEWA
    SSDT PmRef CpuPm

    Hello

    You did changes to the computer before the show?

    Method 1
    Try these steps and see if it works.
    a. Click Start, type services.msc and press to enter.
    b. in the list of items to ensure that the following services are started and running. (Check this service dependencies and make sure that they can also be programmed to automatic)

    Background Intelligent Transfer Service
    Cryptographic services and
    Windows Update

    c. click on apply and then click ok.

    Method 2
    I suggest to perform the clean boot and try to install the updates.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.Microsoft.com/kb/929135
    Note: Follow step 7 clean boot KB929135 article to reset the computer in normal mode.

    Method 3
    I suggest you try the steps from the following link:

    Problems with installing updates
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

    Method 4
    For problems with Windows defender updates, see

    Error message when you run Windows Defender: «Error 0x800106ba»

    http://support.Microsoft.com/kb/931849

  • Canon Image Transfer (IUT) Utility stopped working

    Canon IUT comes with my digital wi - fi point and shoot camera. It is supposed to load on my computer at startup and automatically download the photos uploaded remotely on cloud of Canon. However, it will not work. I've been to the Canon support and they have no record of all other instances of this problem, which I think since my online research shows also some other forums. I removed my Norton Security Suite as a problem; IUT does not load if Norton is enabled or disabled. Below I have copied the contents of the WER file for this error. Can someone decipher this and point me in a productive direction for this problem? I apologize for the long post. I was going to attach the WER file, but could not understand how do.

    Thank you

    Bob

    Version = 1
    EventType CLR20r3 =
    EventTime = 130462856751237475
    ReportType = 2
    Consent = 1
    ReportIdentifier = 26b424c2-eb3a-11e3-b180-534e57000000
    WOW64 = 1
    Response.Type = 4
    SIG [0]. Name = Signature of the 01 problem
    SIG [0]. Value = imagetransferutility.exe
    GIS [1]. Name = Signature of the 02 problem
    GIS [1]. Value = 1.2.0.6
    GIS [2]. Name = Signature of the 03 problem
    GIS [2]. Value = 524bbaa1
    GIS [3]. Name = Signature of the 04 problem
    GIS [3]. Value = mscorlib
    GIS [4]. Name = Signature of the 05 problem
    GIS [4]. Value = 2.0.0.0
    GIS [5]. Name = Signature of the 06 problem
    GIS [5]. Value = 5265 021 d
    GIS [6]. Name = Signature of the 07 problem
    GIS [6]. Value = 3513
    GIS [7]. Name = Signature of the 08 problem
    GIS [7]. Value = 79
    SIG [8]. Name = Signature of the 09 problem
    SIG [8]. Value = System.ArgumentException
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.1.7601.2.1.0.256.48
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 1033
    UI [2] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
    UI [3] = Canon Utilities Image Transfer Utility stopped working
    UI [4] = Windows can check online for a solution to the problem.
    UI [5] = check online for a solution and close the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule [0] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
    LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
    LoadedModule [2] = C:\Windows\SYSTEM32\MSCOREE. DLL
    LoadedModule[3]=C:\Windows\syswow64\KERNEL32.dll
    LoadedModule[4]=C:\Windows\syswow64\KERNELBASE.dll
    LoadedModule[5]=C:\Windows\system32\apphelp.dll
    LoadedModule[6]=C:\Windows\AppPatch\AcLayers.dll
    LoadedModule[7]=C:\Windows\syswow64\SspiCli.dll
    LoadedModule[8]=C:\Windows\syswow64\msvcrt.dll
    LoadedModule[9]=C:\Windows\syswow64\RPCRT4.dll
    LoadedModule[10]=C:\Windows\syswow64\CRYPTBASE.dll
    LoadedModule[11]=C:\Windows\SysWOW64\sechost.dll
    LoadedModule[12]=C:\Windows\syswow64\USER32.dll
    LoadedModule[13]=C:\Windows\syswow64\GDI32.dll
    LoadedModule[14]=C:\Windows\syswow64\LPK.dll
    LoadedModule[15]=C:\Windows\syswow64\USP10.dll
    LoadedModule[16]=C:\Windows\syswow64\ADVAPI32.dll
    LoadedModule[17]=C:\Windows\syswow64\SHELL32.dll
    LoadedModule[18]=C:\Windows\syswow64\SHLWAPI.dll
    LoadedModule[19]=C:\Windows\syswow64\ole32.dll
    LoadedModule[20]=C:\Windows\syswow64\OLEAUT32.dll
    LoadedModule[21]=C:\Windows\system32\USERENV.dll
    LoadedModule[22]=C:\Windows\system32\profapi.dll
    LoadedModule [23] = C:\Windows\system32\WINSPOOL. DRV
    LoadedModule[24]=C:\Windows\system32\MPR.dll
    LoadedModule [25] = C:\Windows\system32\IMM32. DLL
    LoadedModule[26]=C:\Windows\syswow64\MSCTF.dll
    LoadedModule[27]=C:\Windows\AppPatch\AcGenral.DLL
    LoadedModule[28]=C:\Windows\system32\UxTheme.dll
    LoadedModule[29]=C:\Windows\system32\WINMM.dll
    LoadedModule[30]=C:\Windows\system32\samcli.dll
    LoadedModule[31]=C:\Windows\system32\MSACM32.dll
    LoadedModule[32]=C:\Windows\system32\VERSION.dll
    LoadedModule[33]=C:\Windows\system32\sfc.dll
    LoadedModule [34] = C:\Windows\system32\sfc_os. DLL
    LoadedModule[35]=C:\Windows\system32\dwmapi.dll
    LoadedModule[36]=C:\Windows\syswow64\SETUPAPI.dll
    LoadedModule[37]=C:\Windows\syswow64\CFGMGR32.dll
    LoadedModule[38]=C:\Windows\syswow64\DEVOBJ.dll
    LoadedModule[39]=C:\Windows\syswow64\urlmon.dll
    LoadedModule[40]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
    LoadedModule[41]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    LoadedModule[42]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
    LoadedModule[43]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
    LoadedModule[44]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
    LoadedModule[45]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
    LoadedModule [46] = C:\Windows\syswow64\normaliz. DLL
    LoadedModule[47]=C:\Windows\syswow64\iertutil.dll
    LoadedModule[48]=C:\Windows\syswow64\WININET.dll
    LoadedModule[49]=C:\Windows\AppPatch\AcXtrnal.DLL
    LoadedModule [50] = C:\Windows\system32\SHUNIMPL. DLL
    LoadedModule[51]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
    LoadedModule[52]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
    LoadedModule[53]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll
    LoadedModule[54]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\ede2c6c842840e009f01bcc74fa4c457\mscorlib.ni.dll
    LoadedModule [55] = c: Program Files (x 86) \Common Files\Spigot\Search Settings\wth183.dll
    LoadedModule [56] = C:\Windows\syswow64\PSAPI. DLL
    LoadedModule[57]=C:\Windows\system32\SortServer2003Compat.dll
    LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
    LoadedModule[59]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\b3a78269847005365001c33870cd121f\System.ni.dll
    LoadedModule[60]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5c24d3b0041ebf4f48a93615b9fa3de9\System.Drawing.ni.dll
    LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\8bc548587e91ecf0552a40e47bbf99cc\System.Windows.Forms.ni.dll
    LoadedModule [62] = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageSyncDiscovery.dll
    LoadedModule[63]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dll
    LoadedModule[64]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll
    LoadedModule[65]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[66]=C:\Windows\system32\rsaenh.dll
    LoadedModule[67]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule [68] = C:\Program Files (x86)\Canon\ImageTransferUtility\en\ImageTransferUtility.resources.dll
    LoadedModule[69]=C:\Windows\system32\shfolder.dll
    LoadedModule[70]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\217ece46920546d718414291d463bb1c\System.Xml.ni.dll
    LoadedModule[71]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\5b6ddf934128d538cd5cd77bf4209b93\System.Configuration.ni.dll
    LoadedModule[72]=C:\Windows\system32\wtsapi32.dll
    LoadedModule[73]=C:\Windows\system32\WINSTA.dll
    LoadedModule [74] = C:\Program Files (x86)\Canon\ImageTransferUtility\CCLForITU.dll
    LoadedModule [75] = C:\Program Files (x86)\Canon\ImageTransferUtility\CCL.dll
    LoadedModule[76]=C:\Windows\syswow64\comdlg32.dll
    LoadedModule[77]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.18201_none_ec80f00e8593ece5\COMCTL32.dll
    LoadedModule[78]=C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\msvcm90.dll
    LoadedModule[79]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule [80] = C:\Program Files (x86)\Canon\ImageTransferUtility\LIPL.dll
    LoadedModule[81]=C:\Windows\syswow64\CLBCatQ.DLL
    LoadedModule [82] = C:\Program Files (x86)\Canon\ImageTransferUtility\LCIOS.dll
    LoadedModule[83]=C:\Windows\system32\rasapi32.dll
    LoadedModule[84]=C:\Windows\system32\rasman.dll
    LoadedModule[85]=C:\Windows\syswow64\WS2_32.dll
    LoadedModule[86]=C:\Windows\syswow64\NSI.dll
    LoadedModule[87]=C:\Windows\system32\rtutils.dll
    LoadedModule[88]=C:\Windows\system32\mswsock.dll
    LoadedModule[89]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[90]=C:\Windows\System32\wship6.dll
    LoadedModule[91]=C:\Windows\system32\winhttp.dll
    LoadedModule[92]=C:\Windows\system32\webio.dll
    LoadedModule[93]=C:\Windows\system32\credssp.dll
    LoadedModule [94] = C:\Windows\system32\IPHLPAPI. DLL
    LoadedModule [95] = C:\Windows\system32\WINNSI. DLL
    LoadedModule [96] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule [97] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule[98]=C:\Windows\system32\DNSAPI.dll
    LoadedModule [99] = C:\Program Files (x86)\Bonjour\mdnsNSP.dll
    LoadedModule[100]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[101]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[102]=C:\Windows\system32\security.dll
    LoadedModule [103] = C:\Windows\system32\SECUR32. DLL
    LoadedModule[104]=C:\Windows\SysWOW64\schannel.dll
    LoadedModule[105]=C:\Windows\syswow64\CRYPT32.dll
    LoadedModule[106]=C:\Windows\syswow64\MSASN1.dll
    LoadedModule[107]=C:\Windows\system32\ncrypt.dll
    LoadedModule[108]=C:\Windows\system32\bcrypt.dll
    LoadedModule[109]=C:\Windows\SysWOW64\bcryptprimitives.dll
    LoadedModule[110]=C:\Windows\system32\GPAPI.dll
    LoadedModule[111]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    FriendlyEventName = Stopped Working
    ConsentKey = CLR20r3
    AppName = Canon Utilities Image Transfer Utility
    AppPath = C:\Program Files (x86)\Canon\ImageTransferUtility\ImageTransferUtility.exe
    ReportDescription = Stopped Working

    WN

    Other re - install the software the best advice is to contact Canon because we have no idea of their software.

  • Explorer Windows stopped working - error BEX64

    I get random errors "Explorere Windows has stopped working". I checked with appcrashview crash and get the log below: can anyone suggest which application is causing the crash?

    Thank you.

    Version = 1
    EventType = BEX64
    EventTime = 130715772385022234
    ReportType = 2
    Consent = 1
    ReportIdentifier = a901b904-day 140-11e4-b53b-0024be801d9e
    IntegratorReportIdentifier = a901b903-day 140-11e4-b53b-0024be801d9e
    Response.Type = 4
    SIG [0]. Name = name of the Application
    SIG [0]. Value = Explorer.exe
    GIS [1]. Name = Version of the Application
    GIS [1]. Value = 6.1.7601.17567
    GIS [2]. Name = timestamp of the Application
    GIS [2]. Value = 4d672ee4
    GIS [3]. Name = name of the Module fault
    GIS [3]. Value = StackHash_a417
    GIS [4]. Name = Fault Module Version
    GIS [4]. Value = 0.0.0.0
    GIS [5]. Name = Fault Module Timestamp
    GIS [5]. Value = 00000000
    GIS [6]. Name = offset of the Exception
    GIS [6]. Value = 0000000004250fd8
    GIS [7]. Name = Exception Code
    GIS [7]. Value = c0000005
    SIG [8]. Name = data exception
    SIG [8]. Value = 0000000000000008
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.1.7601.2.1.0.768.3
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 2057
    DynamicSig [22]. Name = additional Information 1
    DynamicSig [22]. Value = a417
    DynamicSig [23]. Name = additional Information 2
    DynamicSig [23]. Value = a41736ed71912b9cc53a8c82f18d8b16
    DynamicSig [24]. Name = additional Information 3
    DynamicSig [24]. Value = d9b8
    DynamicSig [25]. Name = additional Information 4
    DynamicSig [25]. Value = d9b82c48d6f9d0138f64dafadac8e31c
    UI[2]=C:\Windows\Explorer.exe
    UI [3] = Windows Explorer has stopped working
    UI [4] = Windows can search for a solution to the problem online and try to restart the program.
    UI [5] = check online for a solution, and then restart the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule[0]=C:\Windows\Explorer.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[32]=C:\Windows\system32\WINSTA.dll
    LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[34]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[36]=C:\Windows\system32\profapi.dll
    LoadedModule[37]=C:\Windows\system32\apphelp.dll
    LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[39]=C:\Windows\system32\EhStorShell.dll
    LoadedModule [40] = c: Program Files (x 86) \Internet download Manager\IDMShellExt64.dll
    LoadedModule [41] = c: Program Files (x 86) \Internet download Manager\IDMNetMon64.DLL
    LoadedModule[42]=C:\Windows\system32\VERSION.dll
    LoadedModule[43]=C:\Windows\system32\WS2_32.dll
    LoadedModule[44]=C:\Windows\system32\NSI.dll
    LoadedModule[45]=C:\Windows\system32\ntshrui.dll
    LoadedModule[46]=C:\Windows\system32\srvcli.dll
    LoadedModule[47]=C:\Windows\system32\mswsock.dll
    LoadedModule[48]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[49]=C:\Windows\system32\cscapi.dll
    LoadedModule[50]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[51]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[52]=C:\Windows\system32\rsaenh.dll
    LoadedModule[53]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[54]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule [55] = C:\Windows\system32\HID. DLL
    LoadedModule[56]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[57]=C:\Windows\system32\timedate.cpl
    LoadedModule [58] = to C:\Windows\system32\ATL. DLL
    LoadedModule[59]=C:\Windows\system32\WINBRAND.dll
    LoadedModule[60]=C:\Windows\system32\actxprxy.dll
    LoadedModule[61]=C:\Windows\system32\ntmarta.dll
    LoadedModule[62]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[63]=C:\Windows\system32\USERENV.dll
    LoadedModule[64]=C:\Windows\System32\shacct.dll
    LoadedModule[65]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[66]=C:\Windows\system32\samcli.dll
    LoadedModule[67]=C:\Windows\system32\netutils.dll
    LoadedModule[68]=C:\Windows\system32\msls31.dll
    LoadedModule [69] = c: Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[70]=C:\Windows\system32\authui.dll
    LoadedModule[71]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[72]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[73]=C:\Windows\system32\MSASN1.dll
    LoadedModule[74]=C:\Windows\system32\urlmon.dll
    LoadedModule[75]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
    LoadedModule[76]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    LoadedModule[77]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    LoadedModule[78]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
    LoadedModule[79]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
    LoadedModule[80]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    LoadedModule [81] = C:\Windows\system32\normaliz. DLL
    LoadedModule[82]=C:\Windows\system32\iertutil.dll
    LoadedModule[83]=C:\Windows\system32\WININET.dll
    LoadedModule[84]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    LoadedModule[85]=C:\Windows\System32\gameux.dll
    LoadedModule[86]=C:\Windows\System32\XmlLite.dll
    LoadedModule[87]=C:\Windows\System32\wer.dll
    LoadedModule[88]=C:\Windows\system32\stobject.dll
    LoadedModule[89]=C:\Windows\system32\BatMeter.dll
    LoadedModule[90]=C:\Windows\system32\LINKINFO.dll
    LoadedModule[91]=C:\Windows\System32\shdocvw.dll
    LoadedModule[92]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[93]=C:\Windows\system32\es.dll
    LoadedModule[94]=C:\Windows\system32\dxp.dll
    LoadedModule[95]=C:\Windows\system32\prnfldr.dll
    LoadedModule [96] = C:\Windows\system32\WINSPOOL. DRV
    LoadedModule[97]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[98]=C:\Windows\System32\wevtapi.dll
    LoadedModule[99]=C:\Windows\system32\Syncreg.dll
    LoadedModule [100] = C:\Windows\system32\AUDIOSES. DLL
    LoadedModule[101]=C:\Windows\system32\fxsst.dll
    LoadedModule[102]=C:\Windows\system32\FXSAPI.dll
    LoadedModule[103]=C:\Windows\System32\netshell.dll
    LoadedModule [104] = C:\Windows\System32\IPHLPAPI. DLL
    LoadedModule [105] = C:\Windows\System32\WINNSI. DLL
    LoadedModule[106]=C:\Windows\System32\nlaapi.dll
    LoadedModule [107] = C:\Windows\system32\FXSRESM. DLL
    LoadedModule[108]=C:\Windows\Secure64.dll
    LoadedModule[109]=C:\Windows\System32\AltTab.dll
    LoadedModule[110]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[111]=C:\Windows\System32\pnidui.dll
    LoadedModule[112]=C:\Windows\System32\QUtil.dll
    LoadedModule[113]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[114]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[115]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[116]=C:\Windows\System32\srchadmin.dll
    LoadedModule [117] = C:\Program Files\WIDCOMM\Bluetooth Software\btncopy.dll
    LoadedModule[118]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[119]=C:\Windows\System32\bthprops.cpl
    LoadedModule [120] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule [121] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule[122]=C:\Windows\system32\credssp.dll
    LoadedModule[123]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[124]=C:\Windows\system32\msi.dll
    LoadedModule[125]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    LoadedModule [126] = c: drive Adobe CS4\BIB.dll
    LoadedModule[127]=C:\Windows\system32\MLANG.dll
    LoadedModule [128] = c: Adobe Adobe Version Cue CS4\Client\4.0.0\VersionCue.DLL
    LoadedModule[129]=C:\Windows\system32\nvshext.dll
    LoadedModule[130]=C:\Windows\system32\nvapi64.dll
    LoadedModule [131] = c: Program Files Windows Sidebar\sbdrop.dll
    LoadedModule[132]=C:\Windows\System32\wscinterop.dll
    LoadedModule[133]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[134]=C:\Windows\System32\wscui.cpl
    LoadedModule[135]=C:\Windows\System32\werconcpl.dll
    LoadedModule[136]=C:\Windows\System32\framedynos.dll
    LoadedModule[137]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[138]=C:\Windows\System32\msxml6.dll
    LoadedModule[139]=C:\Windows\System32\hcproviders.dll
    LoadedModule [140] = C:\Program may Explorer\ieproxy.dll
    LoadedModule [141] = C:\Windows\system32\SXS. DLL
    LoadedModule[142]=C:\Windows\system32\oleacc.dll
    LoadedModule[143]=C:\Windows\system32\MPR.dll
    LoadedModule[144]=C:\Windows\system32\wkscli.dll
    LoadedModule [145] = C:\Windows\system32\ieframe. DLL
    LoadedModule[146]=C:\Windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
    LoadedModule[147]=C:\Windows\system32\WINMM.dll
    LoadedModule[148]=C:\Windows\system32\dsrole.dll
    LoadedModule[149]=C:\Windows\system32\FirewallAPI.dll
    LoadedModule[150]=C:\Windows\system32\SearchFolder.dll
    LoadedModule[151]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule [152] = C:\Program Files\Araxis\Araxis Merge\compareshellext.dll
    LoadedModule[153]=C:\Windows\System32\msxml3.dll
    LoadedModule[154]=C:\Windows\System32\npmproxy.dll
    LoadedModule[155]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[156]=C:\Windows\system32\mssprxy.dll
    LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[158]=C:\Windows\system32\wlanutil.dll
    LoadedModule[159]=C:\Windows\system32\wwanapi.dll
    LoadedModule[160]=C:\Windows\system32\wwapi.dll
    LoadedModule[161]=C:\Windows\System32\QAgent.dll
    LoadedModule[162]=C:\Windows\System32\provsvc.dll
    LoadedModule[163]=C:\Windows\system32\dfscli.dll
    LoadedModule[164]=C:\Windows\system32\browcli.dll
    LoadedModule[165]=C:\Windows\system32\imapi2.dll
    LoadedModule[166]=C:\Windows\System32\hgcpl.dll
    LoadedModule [167] = c: Program Files Windows Portable Devices\SqmApi.dll
    LoadedModule[168]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[169]=C:\Windows\system32\van.dll
    LoadedModule[170]=C:\Windows\system32\RasMM.dll
    LoadedModule[171]=C:\Windows\system32\RASAPI32.dll
    LoadedModule[172]=C:\Windows\system32\rasman.dll
    LoadedModule[173]=C:\Windows\system32\rtutils.dll
    LoadedModule[174]=C:\Windows\system32\WWanMM.dll
    LoadedModule[175]=C:\Windows\system32\WlanMM.dll
    LoadedModule[176]=C:\Windows\system32\wlanhlp.dll
    LoadedModule[177]=C:\Windows\system32\OneX.DLL
    LoadedModule[178]=C:\Windows\system32\eappprxy.dll
    LoadedModule[179]=C:\Windows\system32\eappcfg.dll
    LoadedModule[180]=C:\Windows\system32\DNSAPI.dll
    LoadedModule [181] = C:\Program Files\Bonjour\mdnsNSP.dll
    LoadedModule[182]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule[183]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[184]=C:\Windows\System32\wship6.dll
    LoadedModule [185] = C:\Windows\system32\PSAPI. DLL
    LoadedModule[186]=C:\Windows\System32\mf.dll
    LoadedModule[187]=C:\Windows\System32\MFPlat.DLL
    LoadedModule[188]=C:\Windows\System32\AVRT.dll
    LoadedModule[189]=C:\Windows\System32\ksuser.dll
    LoadedModule[190]=C:\Windows\system32\windowscodecsext.dll
    LoadedModule[191]=C:\Windows\system32\ACLUI.dll
    LoadedModule[192]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule [193] = c: Program Files (x 86) \Internet download Manager\IDMBRBTN64. DLL
    LoadedModule[194]=C:\Windows\SysWOW64\WSCM64.dll
    LoadedModule[195]=C:\Windows\system32\imapi2fs.dll
    LoadedModule[196]=C:\Windows\system32\msvcp60.dll
    LoadedModule [197] = c: Program Files Windows Photo Viewer\PhotoBase.dll
    LoadedModule[198]=C:\Windows\system32\thumbcache.dll
    LoadedModule[199]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[200]=C:\Windows\system32\NetworkItemFactory.dll
    LoadedModule[201]=C:\Windows\system32\dtsh.dll
    LoadedModule[202]=C:\Windows\system32\FunDisc.dll
    LoadedModule[203]=C:\Windows\system32\fdproxy.dll
    LoadedModule[204]=C:\Windows\System32\fdwcn.dll
    LoadedModule[205]=C:\Windows\System32\wcnapi.dll
    LoadedModule[206]=C:\Windows\system32\fdWNet.dll
    LoadedModule[207]=C:\Windows\system32\prnntfy.dll
    LoadedModule[208]=C:\Windows\system32\puiapi.dll
    LoadedModule[209]=C:\Windows\system32\printui.dll
    LoadedModule[210]=C:\Windows\system32\puiobj.dll
    LoadedModule[211]=C:\Windows\system32\zipfldr.dll
    LoadedModule[212]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[213]=C:\Windows\system32\sdautoplay.dll
    LoadedModule[214]=C:\Windows\system32\SPP.dll
    LoadedModule [215] = C:\Windows\system32\VSSAPI. DLL
    LoadedModule[216]=C:\Windows\system32\VssTrace.DLL
    LoadedModule[217]=C:\Windows\system32\sdengin2.dll
    LoadedModule[218]=C:\Windows\system32\credui.dll
    LoadedModule[219]=C:\Windows\system32\sxproxy.dll
    LoadedModule[220]=C:\Windows\system32\sysmain.dll
    LoadedModule[221]=C:\Windows\System32\drprov.dll
    LoadedModule[222]=C:\Windows\System32\ntlanman.dll
    LoadedModule[223]=C:\Windows\System32\davclnt.dll
    LoadedModule[224]=C:\Windows\System32\DAVHLPR.dll
    LoadedModule[225]=C:\Windows\System32\NaturalLanguage6.dll
    LoadedModule[226]=C:\Windows\System32\NLSData0009.dll
    LoadedModule[227]=C:\Windows\System32\NLSLexicons0009.dll
    LoadedModule[228]=C:\Windows\system32\wpdshext.dll
    LoadedModule [229] = c: Files\Adobe\Shell\CS4\idicon.dll
    LoadedModule[230]=C:\Windows\system32\PhotoMetadataHandler.dll
    LoadedModule[231]=C:\Windows\system32\mscms.dll
    LoadedModule[232]=C:\Windows\system32\icm32.dll
    FriendlyEventName = Stopped Working
    ConsentKey = BEX64
    AppName = Windows Explorer

    Hello David,.

    Thanks for posting your question on the Microsoft Forum.

    I would be grateful if you can provide us with the following information to help us better understand the issue.

    1. You did it all changes (hardware or software) on your computer before the show?
    2. When you get this error message?

    This problem may be due to one of the following problems:

    • You are using an outdated or corrupted video driver
    • System files on your PC can be damaged or do not correspond with other files
    • You may have an infection of viruses or malware on your PC
    • Some applications or services that are running on your computer may be responsible for Windows Explorer to stop working

    I suggest to try the steps in the following Microsoft article and you want to avoid the steps that you have already tried and check if it helps.

    Error: Windows Explorer has stopped working

    http://support.Microsoft.com/kb/2694911/en-us

    Note

    The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    Important:

    When you use system restore to restore the computer to a previous state, the programs and updates that you have installed are removed.

    ATTENTION:

    For now, skip the step of upgrade in Place.

    Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

    Kind regards

  • Explorer.exe crases every few hours

    Hi, I tried Googling for an answer but none seem to match what I live. Could someone help me because the error message stopped working windows Explorer keeps all the hours to come.

    I did chkdsk and sfc/scannow but both came out well.

    Version = 1
    EventType = APPCRASH
    EventTime = 130681657575528107
    ReportType = 2
    Consent = 1
    UploadTime = 130681657576620109
    ReportIdentifier = b00c568a-b239-11e4-9641-083e8ee3af5a
    IntegratorReportIdentifier = b00c5689-b239-11e4-9641-083e8ee3af5a
    Response.BucketId = 50033465
    Response.BucketTable = 20
    Response.Type = 4
    SIG [0]. Name = name of the Application
    SIG [0]. Value = Explorer.exe
    GIS [1]. Name = Version of the Application
    GIS [1]. Value = 6.1.7601.17567
    GIS [2]. Name = timestamp of the Application
    GIS [2]. Value = 4d672ee4
    GIS [3]. Name = name of the Module fault
    GIS [3]. Value = RPCRT4.dll
    GIS [4]. Name = Fault Module Version
    GIS [4]. Value = 6.1.7601.18532
    GIS [5]. Name = Fault Module Timestamp
    GIS [5]. Value = 53c339ee
    GIS [6]. Name = Exception Code
    GIS [6]. Value = c0000005
    GIS [7]. Name = offset of the Exception
    GIS [7]. Value = 0000000000024cbf
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.1.7601.2.1.0.256.48
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 2057
    DynamicSig [22]. Name = additional Information 1
    DynamicSig [22]. Value = 5518
    DynamicSig [23]. Name = additional Information 2
    DynamicSig [23]. Value = 551814f7985d4b14f13393a8e57f0290
    DynamicSig [24]. Name = additional Information 3
    DynamicSig [24]. Value = a774
    DynamicSig [25]. Name = additional Information 4
    DynamicSig [25]. Value = a7746222e8fefda19219426d3382904d
    UI[2]=C:\Windows\Explorer.exe
    UI [3] = Windows Explorer has stopped working
    UI [4] = Windows can search for a solution to the problem online and try to restart the program.
    UI [5] = check online for a solution, and then restart the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule[0]=C:\Windows\Explorer.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule[32]=C:\Windows\system32\WINSTA.dll
    LoadedModule[33]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[34]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    LoadedModule[35]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[36]=C:\Windows\system32\profapi.dll
    LoadedModule[37]=C:\Windows\system32\apphelp.dll
    LoadedModule[38]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[39]=C:\Users\Jeremy\AppData\Roaming\Dropbox\bin\DropboxExt64.24.dll
    LoadedModule[40]=C:\Windows\system32\dbghelp.dll
    LoadedModule[41]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
    LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
    LoadedModule[43]=C:\Windows\system32\EhStorShell.dll
    LoadedModule[44]=C:\Windows\System32\cscui.dll
    LoadedModule[45]=C:\Windows\System32\CSCDLL.dll
    LoadedModule[46]=C:\Windows\system32\CSCAPI.dll
    LoadedModule[47]=C:\Windows\system32\ntshrui.dll
    LoadedModule[48]=C:\Windows\system32\srvcli.dll
    LoadedModule[49]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[50]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[51]=C:\Windows\system32\rsaenh.dll
    LoadedModule[52]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[53]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule [54] = C:\Windows\system32\HID. DLL
    LoadedModule[55]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[56]=C:\Windows\system32\timedate.cpl
    LoadedModule [57] = to C:\Windows\system32\ATL. DLL
    LoadedModule[58]=C:\Windows\system32\actxprxy.dll
    LoadedModule[59]=C:\Windows\system32\ntmarta.dll
    LoadedModule[60]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[61]=C:\Windows\System32\shdocvw.dll
    LoadedModule[62]=C:\Windows\system32\LINKINFO.dll
    LoadedModule [63] = c: \ Program Files (x 86) \Lenovo\Access Connections\ACDeskBand64.dll
    LoadedModule [64] = C:\Windows\system32\SXS. DLL
    LoadedModule [65] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
    LoadedModule[66]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[67]=C:\Windows\system32\COMDLG32.dll
    LoadedModule [68] = C:\Windows\system32\WINSPOOL. DRV
    LoadedModule[69]=C:\Windows\system32\oledlg.dll
    LoadedModule[70]=C:\Windows\system32\XmlLite.dll
    LoadedModule[71]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[72]=C:\Windows\system32\wlanutil.dll
    LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[74]=C:\Windows\system32\WINMM.dll
    LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
    LoadedModule[76]=C:\Windows\system32\OLEACC.dll
    LoadedModule [77] = c: \ Program Files (x 86) \ThinkPad\Utilities\US\PWMRT64V. DLL
    LoadedModule [78] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMIF64V. DLL
    LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[81]=C:\Windows\system32\MSASN1.dll
    LoadedModule[82]=C:\Windows\system32\USERENV.dll
    LoadedModule[83]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[84]=C:\Windows\system32\samcli.dll
    LoadedModule[85]=C:\Windows\system32\netutils.dll
    LoadedModule[86]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[87]=C:\Windows\system32\msls31.dll
    LoadedModule [88] = c: Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[89]=C:\Windows\system32\authui.dll
    LoadedModule[90]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[91]=C:\Windows\system32\urlmon.dll
    LoadedModule[92]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
    LoadedModule[93]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    LoadedModule[94]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    LoadedModule[95]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
    LoadedModule[96]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
    LoadedModule [97] = C:\Windows\system32\version. DLL
    LoadedModule[98]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    LoadedModule [99] = C:\Windows\system32\normaliz. DLL
    LoadedModule[100]=C:\Windows\system32\iertutil.dll
    LoadedModule[101]=C:\Windows\system32\WININET.dll
    LoadedModule[102]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    LoadedModule[103]=C:\Windows\System32\gameux.dll
    LoadedModule[104]=C:\Windows\System32\wer.dll
    LoadedModule[105]=C:\Windows\system32\MPR.dll
    LoadedModule[106]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[107]=C:\Windows\system32\msi.dll
    LoadedModule[108]=C:\Windows\System32\ieframe.dll
    LoadedModule[109]=C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll
    LoadedModule[110]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
    LoadedModule[111]=C:\Windows\system32\wdmaud.drv
    LoadedModule[112]=C:\Windows\system32\ksuser.dll
    LoadedModule[113]=C:\Windows\system32\AVRT.dll
    LoadedModule [114] = C:\Windows\system32\AUDIOSES. DLL
    LoadedModule[115]=C:\Windows\system32\msacm32.drv
    LoadedModule[116]=C:\Windows\system32\MSACM32.dll
    LoadedModule[117]=C:\Windows\system32\midimap.dll
    LoadedModule[118]=C:\Windows\System32\msxml6.dll
    LoadedModule[119]=C:\Windows\system32\stobject.dll
    LoadedModule[120]=C:\Windows\system32\BatMeter.dll
    LoadedModule[121]=C:\Windows\system32\es.dll
    LoadedModule[122]=C:\Windows\system32\prnfldr.dll
    LoadedModule[123]=C:\Windows\system32\fdproxy.dll
    LoadedModule[124]=C:\Windows\System32\provsvc.dll
    LoadedModule[125]=C:\Windows\system32\WS2_32.dll
    LoadedModule[126]=C:\Windows\system32\NSI.dll
    LoadedModule[127]=C:\Windows\system32\dxp.dll
    LoadedModule[128]=C:\Windows\system32\Syncreg.dll
    LoadedModule[129]=C:\Windows\ehome\ehSSO.dll
    LoadedModule[130]=C:\Windows\System32\netshell.dll
    LoadedModule [131] = C:\Windows\System32\IPHLPAPI. DLL
    LoadedModule [132] = C:\Windows\System32\WINNSI. DLL
    LoadedModule[133]=C:\Windows\System32\nlaapi.dll
    LoadedModule[134]=C:\Windows\System32\AltTab.dll
    LoadedModule[135]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[136]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule [138] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
    LoadedModule[139]=C:\Windows\system32\mssprxy.dll
    LoadedModule[140]=C:\Windows\System32\pnidui.dll
    LoadedModule[141]=C:\Windows\System32\QUtil.dll
    LoadedModule[142]=C:\Windows\System32\wevtapi.dll
    LoadedModule [143] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule [144] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule[145]=C:\Windows\System32\npmproxy.dll
    LoadedModule[146]=C:\Windows\System32\cscobj.dll
    LoadedModule[147]=C:\Windows\system32\wwanapi.dll
    LoadedModule[148]=C:\Windows\system32\wwapi.dll
    LoadedModule[149]=C:\Windows\System32\QAgent.dll
    LoadedModule[150]=C:\Windows\System32\srchadmin.dll
    LoadedModule[151]=C:\Windows\System32\bthprops.cpl
    LoadedModule[152]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[153]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[154]=C:\Windows\system32\imapi2.dll
    LoadedModule[155]=C:\Windows\System32\hgcpl.dll
    LoadedModule[156]=C:\Windows\system32\fxsst.dll
    LoadedModule[157]=C:\Windows\system32\FXSAPI.dll
    LoadedModule [158] = C:\Windows\system32\FXSRESM. DLL
    LoadedModule[159]=C:\Windows\system32\wkscli.dll
    LoadedModule [160] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
    LoadedModule[161]=C:\Windows\System32\wscinterop.dll
    LoadedModule[162]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[163]=C:\Windows\System32\wscui.cpl
    LoadedModule[164]=C:\Windows\System32\werconcpl.dll
    LoadedModule[165]=C:\Windows\System32\framedynos.dll
    LoadedModule[166]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[167]=C:\Windows\System32\hcproviders.dll
    LoadedModule [168] = C:\Program may Explorer\ieproxy.dll
    LoadedModule[169]=C:\Windows\System32\msxml3.dll
    LoadedModule[170]=C:\Windows\System32\UIAnimation.dll
    LoadedModule[171]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[172]=C:\Windows\system32\MLANG.dll
    LoadedModule[173]=C:\Windows\system32\imagehlp.dll
    LoadedModule[174]=C:\Windows\system32\ncrypt.dll
    LoadedModule[175]=C:\Windows\system32\bcrypt.dll
    LoadedModule[176]=C:\Windows\system32\bcryptprimitives.dll
    LoadedModule[177]=C:\Windows\system32\GPAPI.dll
    LoadedModule[178]=C:\Windows\system32\MSVCR100.dll
    LoadedModule[179]=C:\Windows\system32\dsrole.dll
    LoadedModule[180]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[181]=C:\Windows\system32\FirewallAPI.dll
    LoadedModule[182]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[183]=C:\Windows\system32\dfscli.dll
    LoadedModule[184]=C:\Windows\system32\browcli.dll
    LoadedModule[185]=C:\Windows\system32\mswsock.dll
    LoadedModule[186]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[187]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[188]=C:\Windows\System32\mf.dll
    LoadedModule[189]=C:\Windows\System32\MFPlat.DLL
    LoadedModule [190] = c: Files\Apple\Internet Services\ApplePhotoStreamsPS64.dll
    LoadedModule[191]=C:\Windows\system32\thumbcache.dll
    LoadedModule [192] = C:\Windows\system32\NETMSG. DLL
    LoadedModule [193] = C:\Program Files\ThinkPad\Bluetooth Software\btkeyind.dll
    State [0]. Key = transport. DoneStage1
    State [0]. Value = 1
    State [1]. Key = DataRequest
    State [1]. Value = bucket = 50033465/nBucketTable = 20/nResponse = 1/n
    FriendlyEventName = Stopped Working
    ConsentKey = APPCRASH
    AppName = Windows Explorer
    AppPath=C:\Windows\Explorer.EXE

    Hello Jansen,

    Thanks for posting your question on the Microsoft community.

    I would like to know some information about the problem so that we can help you better.

    1. What is the brand and model of your computer?
    2. you made any hardware or software changes on your computer before the show?

    Thank you for details on the question and your efforts to resolve.

    This problem may occur if the display driver is outdated or because of the presence of an infection such as viruses or malware.

    I would suggest trying the following methods and check if it helps.

    Method 1:
    Update display driver of your computer from the manufacturer's Web site and check out them.

    Please see these articles:
    Updated a hardware driver that is not working properly
    http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN

    Update drivers: recommended links
    http://Windows.Microsoft.com/en-us/Windows/update-drivers-recommended-links#update-drivers-recommended-links=Windows-7

    If this does not help, use method 2.

    Method 2:
    Microsoft safety scanner run and check the issue.
    Reference:
    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

    I hope this information helps.

    Please let us know if you need more help.

    Thank you

  • Minecraft is not working on Windows 8

    When I first installed Minecraft on my Windows 8, it did not work. Once I changed the compatibility it worked. But when I turn on the pc the next morning and click on it, it is open, I press login and then closed. Then a Java Message appeared saying the following message appears:

    "#
    # A fatal error has been detected by Java runtime environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x4f5bd09f, pid = 5988, tid = 4408
    #
    # Version JRE: 7.0_21 - b11
    # Java VM: Java hotspot Client VM (23, 21 - b01 mixed mode windows - x 86)
    # Problematic frame:
    # C [ig4dev32.dll + 0xd09f]
    #
    # Write core dump failed. Minidumps are not enabled by default on client versions of Windows
    #
    # If you want to submit a bug report, please visit:
    # http://bugreport.sun.com/bugreport/crash.jsp
    # The accident happened outside the Virtual Machine Java to native code.
    # See problematic frame for where report them the bug.
    #

    ---------------  T H R E A D  ---------------

    The current thread (0x4c968800): demon 'Minecraft thread' main JavaThread [_thread_in_native, id = 4408, stack (0x4db40000, 0x4db90000)]

    siginfo: ExceptionCode = 0xc0000005, address 0x00000000 blocking playback

    Records:
    EAX = 0 X 00000000, EBX = 0X00FCFAE8 ECX = 0X4D30CF7C EDX = 0X00FE74A0
    ESP = 0X4DB8EC9C EBP = 0X4D30CF7C ESI = 0X4D35E9F4 EDI = 0X4D30CF7C
    EIP = 0X4F5BD09F, EFLAGS = 0 X 00010216

    Top of the stack: (sp = 0x4db8ec9c)
    0x4db8ec9c: 4d30cf7c 4d35e9f4 4d30cf7c 00fcfae8
    0x4db8ecac: 4d30cf7c 4d35e9f4 00fcfae8 4f5bd529
    0x4db8ecbc: 4 d 313614 4f544804 4f572260 4f1dad6e
    0x4db8eccc: e9011cf3 00fc 9868 4 d 367430 4db8ee30
    0x4db8ecdc: e9011cf3 00fe1044 4d30cf7c 4d3dc530
    0x4db8ecec: 4db8f33c 4f4f63e1 ffffffff 4f3ae414
    0x4db8ecfc: e9011cf3 00fcb4e0 4db8ee50 00010000
    0x4db8ed0c: 00fcb4d8 00000008 00000000 00000001

    Operating instructions: (pc = 0x4f5bd09f)
    0x4f5bd07f: 08 00 cc cc cc cc cc cc cc cc cc cc cc cc cc cc
    0x4f5bd08f: cc 83 this 0c 53 55 56 57 8B f9 f4 1 bis 8 b 87 05 00
    0x4f5bd09f: 8 b 8 b 08 51 08 8 87 1 05 3 b 00 87 b0 1 c 05 c ac b
    0x4f5bd0af: 00 8 d af 78 1 c 05 00 and 89 7 24 10 89 54 24 18 89 c

    Register for memory mapping:

    EAX = 0 x 00000000 is an unknown value
    EBX = 0x00fcfae8 is an unknown value
    ECX = 0x4d30cf7c is an unknown value
    EDX = 0x00fe74a0 is an unknown value
    ESP = 0x4db8ec9c is oriented in the stack for the thread: 0x4c968800
    EBP = 0x4d30cf7c is an unknown value
    ESI = 0x4d35e9f4 is an unknown value
    EDI = 0x4d30cf7c is an unknown value

    Stack: 0x4db40000 (0x4db90000) and sp = 0x4db8ec9c, free space = 315 k
    Native frames: (J = compiled code Java, j = interpreted, Vv = VM code, C = native code)
    C [ig4dev32.dll + 0xd09f]

    Java images: (J = compiled Java code, j = interpreted, Vv = VM code)
    j org.lwjgl.opengl.WindowsContextImplementation.nCreate (Ljava/nio/ByteBuffer; Ljava/nio/IntBuffer; Ljava/nio/ByteBuffer ;) Ljava/nio/ByteBuffer; + 0
    j org.lwjgl.opengl.WindowsContextImplementation.create (Lorg/lwjgl/opengl/PeerInfo; Ljava/nio/IntBuffer; Ljava/nio/ByteBuffer ;) Ljava/nio/ByteBuffer; + 10
    j org.lwjgl.opengl.Context. (Lorg/lwjgl/opengl/PeerInfo; LORG/lwjgl/opengl/ContextAttribs; LORG/lwjgl/opengl/Context ;) V + 104
    j org.lwjgl.opengl.Display.create (Lorg/lwjgl/opengl/PixelFormat; LORG/lwjgl/opengl/Drawable. LORG/lwjgl/opengl/ContextAttribs ;) V + 88
    j org.lwjgl.opengl.Display.create (Lorg/lwjgl/opengl/PixelFormat ;) V + 9
    j net.minecraft.client.Minecraft.a (V + 177)
    j avv.a (V + 94)
    j net.minecraft.client.Minecraft.run (V + 6)
    j java.lang.Thread.run (V + 11)
    v ~ StubRoutines::call_stub

    ---------------  P R O C E S S  ---------------

    Java threads: (=> the current thread)
    -Online 0x4c968800 JavaThread demon 'Minecraft thread' main [_thread_in_native, id = 4408, stack (0x4db40000, 0x4db90000)]
    0x4c96ac00 "Timer hack thread" JavaThread demon [_thread_blocked, id = 4596, stack (0x4ec30000, 0x4ec80000)]
    0x4c96c000 JavaThread "Snooper Timer" daemon [_thread_blocked, id = 4820, stack (0x4f160000, 0x4f1b0000)]
    JavaThread 'DestroyJavaVM' 0x4c969800 [_thread_blocked, id = 5388, stack(0x01060000,0x010b0000)]
    JavaThread "Keep-Alive-Timer" 0x4b423c00 demon [_thread_blocked, id = 5036, stack (0x4dbd0000, 0x4dc20000)]
    0x4bc6b800 JavaThread "AWT-EventQueue-0" [_thread_blocked, id = 2256, stack (0x4c8b0000, 0x4c900000)]
    0x4bc58400 'TimerQueue' demon JavaThread [_thread_blocked, id = 5460, stack (0x4c010000, 0x4c060000)]
    0x4bc48000 JavaThread 'SwingWorker-pool-1-wire-1' demon [_thread_blocked, id = 1052, stack (0x4c0a0000, 0x4c0f0000)]
    0x4ba0c800 JavaThread "AWT-Windows" daemon [_thread_in_native, id = 6132, stack (0x4be40000, 0x4be90000)]
    0x4ba0c000 JavaThread "AWT-stop" [_thread_blocked, id = 2644, stack (0x4bdb0000, 0x4be00000)]
    0x4ba0bc00 JavaThread "Shredder Java2D" demon [_thread_blocked, id = 5052, stack (0x4bd20000, 0x4bd70000)]
    0x4b3b3c00 JavaThread 'Thread of the Service' daemon [_thread_blocked, id = 2720, stack (0x4b800000, 0x4b850000)]
    0x4b3ad400 JavaThread "CompilerThread0 C1" demon [_thread_blocked, id = 56, stack (0x4b770000, 0x4b7c0000)]
    JavaThread "Listener set" 0x4b3abc00 demon [_thread_blocked, id = 3480, stack (0x4b6e0000, 0x4b730000)]
    JavaThread 'Dispatcher of Signal' demon 0x4b3a9400 [_thread_blocked, id = 5540, stack (0x4b650000, 0x4b6a0000)]
    0x4b323800 JavaThread 'Finalizer' daemon [_thread_blocked, id = 5088, stack (0x4b5c0000, 0x4b610000)]
    0x4b31c800 JavaThread "Reference Handler" daemon [_thread_blocked, id = 4416, stack (0x4b530000, 0x4b580000)]

    Other topics:
    0x4b30b800 VMThread [stack: 0x030d0000, 0 x 03120000] [id = 5904]
    0x4b3d1000 WatcherThread [stack: 0x4b890000, 0x4b8e0000] [id = 4400]

    VM status: not to the point of restoration (normal execution)

    VM Mutex/monitor currently owned by thread: None

    Bunch
    new generation of def 157248K total, used 108864K [(0x05160000, 0x0fc00000, 0x1a6b0000)]
    the Eden 139776 K space, 77% used [(0x05160000, 0x0bbb02b8, 0x0d9e0000)]
    from space 17472K, 0% used [0x0d9e0000, 0x0d9e0000, 0x0eaf0000)
    17472K-space, 0% used [0x0eaf0000, 0x0eaf0000, 0x0fc00000)
    tenure generation total 349568K, used 0K [0x1a6b0000, 0x2fc10000, 0 x 45160000)
    349568K-space, 0% used [0x1a6b0000, 0x1a6b0200, 0x1a6b0000, 0x2fc10000)
    compaction perm gen total 13056K, used 12927K [0 x 45160000, 0 x 49160000, 0x45e20000)
    13056K-space, 99% have used [(0x45dffc18, 0x45dffe00, 0x45160000, 0x45e20000)]
    Without shared space configured.

    Card table byte_map: [0x4af60000, 0x4b190000] byte_map_base: 0x4af37500

    Voting page: 0x010c0000

    Hiding code [0 x 03160000, 0 x 03380000, 0 x 05160000)
    total_blobs = 1326 nmethods = 1048 cards = 212 30593 Ko largest_free_block = 31327360 = free_code_cache

    Events in compilation (10 events):
    Event: 15.139 wire sun.security.util.ManifestEntryVerifier::verify 0x4b3ad400 1049 (272 bytes)
    Event: 15.141 wire 0x4b3ad400 nmethod 1049 0x0337cec8 code [0x0337d0b0, 0x0337d68c]
    Event: 15.150 wire java.util.jar.JarFile::maybeInstantiateVerifier 0x4b3ad400 1050 (96 bytes)
    Event: 15.151 wire 0x4b3ad400 nmethod 1050 0x0337e0c8 code [0x0337e240, 0x0337e4c4]
    Event: 15.508 wire java.util.WeakHashMap::put 0x4b3ad400 1052 (162 bytes)
    Event: 15.510 wire 0x4b3ad400 nmethod 1052 0x0337edc8 code [0x0337ef10, 0x0337f250]
    Event: 15.519 screw 1053 0x4b3ad400 java.lang.Integer: (10 bytes)
    Event: 15.519 wire 0x4b3ad400 nmethod 1053 0x0337f7c8 code [0x0337f8c0, 0x0337f940]
    Event: 15.519 Thread 0x4b3ad400 1055 sun.reflect.Reflection::quickCheckMemberAccess (10 bytes)
    Event: 15.519 wire 0x4b3ad400 nmethod 1055 0x0337f988 code [0x0337fa80, 0x0337fb1c]

    History of the GC (0 events) heap:
    No event

    Deoptimization events (0):
    No event

    Inner exceptions (10 events):
    Event: threw 15.512 wire 0x4c968800 0x0b9c1238 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.512 wire 0x4c968800 0x0b9c1610 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.521 wire 0x4c968800 0x0b9d6f10 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.521 wire 0x4c968800 0x0b9d7350 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.523 wire 0x4c968800 0x0b9da8a8 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.523 wire 0x4c968800 0x0b9dacd0 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: 15.525 Thread 0x4c968800 threw 0x0b9e1190 at C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.526 wire 0x4c968800 0x0b9e15f0 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.528 wire 0x4c968800 0x0b9e3c58 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166
    Event: threw 15.528 wire 0x4c968800 0x0b9e4108 C:\jdk7u2_32P\jdk7u21\hotspot\src\share\vm\prims\jvm.cpp:1166

    Events (10):
    Event: 15.512 load class 0x4cbbc190
    Event: 15.512 class 0x4cbbc190 is loading
    Event: 15.521 load class 0x4cd25df8
    Event: 15.521 class 0x4cd25df8 is loading
    Event: 15.523 load class 0x4cd2e250
    Event: 15.523 class 0x4cd2e250 is loading
    Event: 15.525 class loading 0x4c976478
    Event: 15.525 class 0x4c976478 is loading
    Event: 15.528 load class 0x4cbf9df0
    Event: 15.528 class 0x4cbf9df0 is loading

    Dynamic libraries:
    0x00cb0000 - C:\Program Files (x86)\Java\jre7\bin\javaw.exe 0x00cdf000
    0x77b60000 - 0x77cb7000 C:\Windows\SYSTEM32\ntdll.dll
    0x764a0000 - 0x765d0000 C:\Windows\SYSTEM32\KERNEL32. DLL
    0x763d0000 - 0 x 76476000 C:\Windows\SYSTEM32\KERNELBASE.dll
    0x732c0000 - 0 x 73367000 C:\Windows\system32\apphelp.dll
    0x6d9a0000 - 0x6dc10000 C:\Windows\AppPatch\AcLayers.DLL
    0x75b50000 - 0x75c01000 C:\Windows\SYSTEM32\msvcrt.dll
    0 x 75630000 - 0 x 75746000 C:\Windows\SYSTEM32\USER32.dll
    0x75e70000 - 0x75f6d000 C:\Windows\SYSTEM32\GDI32.dll
    0 x 76990000 - 0x77a56000 C:\Windows\SYSTEM32\SHELL32.dll
    0x77a60000 - 0x77aa0000 C:\Windows\SYSTEM32\SHLWAPI.dll
    0x75de0000 - 0x75e6b000 C:\Windows\SYSTEM32\OLEAUT32.dll
    0x74b50000 - 0x74b63000 C:\Windows\SYSTEM32\MPR.dll
    0 x 75790000 - 0x7593f000 C:\Windows\SYSTEM32\SETUPAPI.dll
    0 x 74330000 - 0 x 74333000 C:\Windows\SYSTEM32\sfc.dll
    0x74a80000 - 0x74ae0000 C:\Windows\SYSTEM32\WINSPOOL. DRV
    0x75fc0000 - 0x7606c000 C:\Windows\SYSTEM32\RPCRT4.dll
    0x75a10000 - 0x75b46000 C:\Windows\SYSTEM32\combase.dll
    0 x 75950000 - 0 x 75996000 C:\Windows\SYSTEM32\CFGMGR32.dll
    0 x 76480000 - 0x7649e000 C:\Windows\SYSTEM32\DEVOBJ.dll
    0x751a0000 - 0x751bc000 C:\Windows\SYSTEM32\SspiCli.dll
    0 74320000 - 0x7432e000 C:\Windows\SYSTEM32\sfc_os x. DLL
    0 x 75190000 - 0 x 75199000 C:\Windows\SYSTEM32\CRYPTBASE.dll
    0 x 75750000 - 0 x 75784000 C:\Windows\SYSTEM32\sechost.dll
    0 x 75130000 - 0 x 75181000 C:\Windows\SYSTEM32\bcryptPrimitives.dll
    0x72ea0000 - 0x72eaf000 C:\Windows\SYSTEM32\SortWindows61.dll
    0 x 76070000 - 0 x 76090000 C:\Windows\system32\IMM32. DLL
    0x760b0000 - 0x7618d000 C:\Windows\SYSTEM32\MSCTF.dll
    0x75d30000 - 0x75dde000 C:\Windows\SYSTEM32\ADVAPI32.dll
    0 x 73880000 - 0x73a77000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\COMCTL32.dll
    0 x 72920000 - C:\Program Files (x86)\Java\jre7\bin\msvcr100.dll 0x729de000
    0x6d650000 - C:\Program Files (x86)\Java\jre7\bin\client\jvm.dll 0x6d99f000
    0x74b40000 - 0x74b48000 C:\Windows\SYSTEM32\WSOCK32.dll
    0 x 73510000 - 0 x 73531000 C:\Windows\SYSTEM32\WINMM.dll
    0 x 75420000 - 0 x 75426000 C:\Windows\SYSTEM32\PSAPI. DLL
    0x759c0000 - 0x75a10000 C:\Windows\SYSTEM32\WS2_32.dll
    0x734e0000 - 0x7350a000 C:\Windows\SYSTEM32\WINMMBASE.dll
    0x765d0000 - 0x765d8000 C:\Windows\SYSTEM32\NSI.dll
    0x72e90000 - C:\Program Files (x86)\Java\jre7\bin\verify.dll 0x72e9c000
    0x72e70000 - C:\Program Files (x86)\Java\jre7\bin\java.dll 0x72e90000
    0x72e50000 - C:\Program Files (x86)\Java\jre7\bin\zip.dll 0x72e63000
    0x6d500000 - C:\Program Files (x86)\Java\jre7\bin\awt.dll 0x6d642000
    0x737f0000 - 0 x 73878000 C:\Windows\system32\uxtheme.dll
    0x737d0000 - 0x737e9000 C:\Windows\SYSTEM32\dwmapi.dll
    0 x 76220000 - 0 x 76339000 C:\Windows\SYSTEM32\ole32.dll
    0x749c0000 - 0x74a35000 C:\Windows\SYSTEM32\shcore.dll
    0x72ac0000 - C:\Program Files (x86)\Java\jre7\bin\fontmanager.dll 0x72af1000
    0x72e30000 - C:\Program Files (x86)\Java\jre7\bin\net.dll 0x72e44000
    0 x 73130000 - 0x7317a000 C:\Windows\system32\mswsock.dll
    0x72e20000 - C:\Program Files (x86)\Java\jre7\bin\nio.dll 0x72e2e000
    0 x 73060000 - 0 x 73070000 C:\Windows\system32\napinsp.dll
    0x72ef0000 - 0x72f04000 C:\Windows\system32\pnrpnsp.dll
    0x72ee0000 - 0x72ef0000 C:\Windows\system32\NLAapi.dll
    0x730b0000 - 0 x 73125000 C:\Windows\SYSTEM32\DNSAPI.dll
    0x72c50000 - 0x72c59000 C:\Windows\System32\winrnr.dll
    0x74e20000 - 0x74e40000 C:\Windows\SYSTEM32\IPHLPAPI. DLL
    0x74dd0000 - 0x74dd8000 C:\Windows\SYSTEM32\WINNSI. DLL
    0x72c10000 - 0x72c4f000 C:\Windows\System32\fwpuclnt.dll
    0 x 73050000 - 0 x 73057000 C:\Windows\System32\rasadhlp.dll
    0x73d70000 - 0x73d8a000 C:\Windows\SYSTEM32\CRYPTSP.dll
    0x73d30000 - 0x73d6e000 C:\Windows\system32\rsaenh.dll
    0x74b70000 - 0x74b8b000 C:\Windows\SYSTEM32\USERENV.dll
    0x74a40000 - 0x74a51000 C:\Windows\SYSTEM32\profapi.dll
    0x72aa0000 - C:\Program Files (x86)\Java\jre7\bin\sunec.dll 0x72ac0000
    0x72a70000 - C:\Program Files (x86)\Java\jre7\bin\t2k.dll 0x72aa0000
    0 x 76340000 - 0x763b4000 C:\Windows\SYSTEM32\clbcatq.dll
    0 x 73370000 - 0x734bb000 C:\Windows\SYSTEM32\WindowsCodecs.dll
    0x72a20000 - C:\Program Files (x86)\Java\jre7\bin\sunmscapi.dll 0x72a29000
    0 x 76800000 - 0 x 76988000 C:\Windows\SYSTEM32\CRYPT32.dll
    0x759a0000 - 0x759b2000 C:\Windows\SYSTEM32\MSASN1.dll
    0x4edc0000 - 0x4ee2b000 C:\Users\Sebastiao\AppData\Roaming\.minecraft\bin\natives\lwjgl.dll
    0 x 71000000 - 0x710ce000 C:\Windows\SYSTEM32\OPENGL32.dll
    0x74de0000 - 0x74de8000 C:\Windows\SYSTEM32\VERSION.dll
    0x70fd0000 - 0x70ff3000 C:\Windows\SYSTEM32\GLU32.dll
    0x70ef0000 - 0x70fc9000 C:\Windows\SYSTEM32\DDRAW.dll
    0x70ee0000 - 0x70ee7000 C:\Windows\SYSTEM32\DCIMAN32.dll
    0x72a10000 - C:\Program Files (x86)\Java\jre7\bin\jawt.dll 0x72a16000
    0x4f1b0000 - 0x4f5a2000 C:\Windows\SYSTEM32\ig4icd32.dll
    0x4f5b0000 - 0x4f84a000 C:\Windows\SYSTEM32\ig4dev32.dll
    0x6d3d0000 - 0x6d4f9000 C:\Windows\SYSTEM32\dbghelp.dll

    VM Arguments:
    jvm_args:-Xmx1024m-Xms512m
    java_command: C:\Users\Sebastiao\Desktop\Ícones\Minecraft.exe
    Type of launcher: SUN_STANDARD

    Environment variables:
    Path = c: Windows system32; C:\Windows; C:\Windows\System32\Wbem; C:\Windows\system32\WindowsPowerShell\v1.0\; C:\Program Files (x 86) \Windows Live\Shared; C:\Program Files (x 86) \Java\jre7\bin
    USERNAME = Sebastião
    OS = Windows_NT
    PROCESSOR_IDENTIFIER = Intel64 Family 6 Model 15 Stepping 13 GenuineIntel

    ---------------  S Y S T E M  ---------------

    OS: Windows 7, 64-bit Build 7600

    CPU:total 2 (2 cores per processor, 1 threads by heart) family 6 model 15 stepping 13, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, tsc

    Memory: 4 k page, physical 2088244 k (1030492 k free), Exchange 4185396 k (2043116 k free)

    vm_info: Java hotspot Client VM (23, 21 - b01) for JRE windows - x 86 (1.7.0_21 - b11), built on 4 April 2013 04:43:10 by 'java_re' with unknown MS VC ++: 1600

    time: Sun Apr 28 19:06:37 2013
    "elapsed time: 15 seconds.

    What can I do?

    Follow the steps from the link given

    http://www.minecraftforum.NET/topic/1325271-exception-access-violation-fix/

    http://Java.com/en/download/help/exception_access.XML

    Good luck

  • Open creation master 14 impossible.

    Original title: problem always the case with the master of creation

    Hello guys,.
    I tried to open the cm14 on my pc (windows 8 32-bit framework 4.0 and 4.5, drirectx9), but it does not open. I noticed that the cm14 has created many files in "c:\programdata\microsoft\windows\wer\reportarchive". I opened the file with appcrashview .wer and indicated that:
    [code] Version = 1
    EventType CLR20r3 =
    EventTime = 130492632622827804
    ReportType = 2
    Consent = 1
    UploadTime = 130492632624969224
    ReportIdentifier = e2e2f1a4-064F-11e4-af9d-002722964caf
    IntegratorReportIdentifier = e2e2f1a3-064F-11e4-af9d-002722964caf
    NsAppName = CreationMaster14.exe
    Response.BucketId = 11a1e52262d5e4bab441d6265b5de64c
    Response.BucketTable = 5
    Response.LegacyBucketId = 94539581848
    Response.Type = 4
    SIG [0]. Name = Signature of the 01 problem
    SIG [0]. Value = creationmaster14.exe
    GIS [1]. Name = Signature of the 02 problem
    GIS [1]. Value = 0.1.0.0
    GIS [2]. Name = Signature of the 03 problem
    GIS [2]. Value = 53524206
    GIS [3]. Name = Signature of the 04 problem
    GIS [3]. Value = CreationMaster14
    GIS [4]. Name = Signature of the 05 problem
    GIS [4]. Value = 0.1.0.0
    GIS [5]. Name = Signature of the 06 problem
    GIS [5]. Value = 53524206
    GIS [6]. Name = Signature of the 07 problem
    GIS [6]. Value = 52C
    GIS [7]. Name = Signature of the 08 problem
    GIS [7]. Value = 166
    SIG [8]. Name = Signature of the 09 problem
    SIG [8]. Value = System.IO.FileNotFoundException
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.2.9200.2.0.0.256.48
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 1033
    DynamicSig [22]. Name = additional Information 1
    DynamicSig [22]. Value = 55bd
    DynamicSig [23]. Name = additional Information 2
    DynamicSig [23]. Value = 55bdb125e5f5eebba32ff4470f6d6db1
    DynamicSig [24]. Name = additional Information 3
    DynamicSig [24]. Value = d8e7
    DynamicSig [25]. Name = additional Information 4
    DynamicSig [25]. Value = d8e728cfa3b4627b86f2920172200c49
    UI [2] = C:\Program Files\Fifa Master\Creation master 14\CreationMaster14.exe
    UI [3] = CreationMaster14 has stopped working
    UI [4] = Windows can check online for a solution to the problem.
    UI [5] = check online for a solution and close the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule [0] = C:\Program Files\Fifa Master\Creation master 14\CreationMaster14.exe
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule [2] = C:\Windows\SYSTEM32\MSCOREE. DLL
    LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
    LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[5]=C:\Windows\system32\apphelp.dll
    LoadedModule[6]=C:\Windows\AppPatch\AcLayers.DLL
    LoadedModule[7]=C:\Windows\system32\msvcrt.dll
    LoadedModule[8]=C:\Windows\system32\USER32.dll
    LoadedModule[9]=C:\Windows\system32\GDI32.dll
    LoadedModule[10]=C:\Windows\system32\SHELL32.dll
    LoadedModule[11]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[12]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[13]=C:\Windows\SYSTEM32\MPR.dll
    LoadedModule[14]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[15]=C:\Windows\SYSTEM32\sfc.dll
    LoadedModule [16] = C:\Windows\SYSTEM32\WINSPOOL. DRV
    LoadedModule[17]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[18]=C:\Windows\SYSTEM32\combase.dll
    LoadedModule[19]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[20]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule [21] = C:\Windows\SYSTEM32\sfc_os. DLL
    LoadedModule[22]=C:\Windows\SYSTEM32\SortServer2003Compat.dll
    LoadedModule [23] = C:\Windows\system32\IMM32. DLL
    LoadedModule[24]=C:\Windows\system32\MSCTF.dll
    LoadedModule[25]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[26]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[27]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
    LoadedModule[28]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
    LoadedModule[29]=C:\Windows\SYSTEM32\MSVCR110_CLR0400.dll
    LoadedModule[30]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\51e2934144ba15628ba5a31be2dae7dc\mscorlib.ni.dll
    LoadedModule[31]=C:\Windows\system32\ole32.dll
    LoadedModule[32]=C:\Windows\SYSTEM32\CRYPTBASE.dll
    LoadedModule[33]=C:\Windows\SYSTEM32\bcryptPrimitives.dll
    LoadedModule[34]=C:\Windows\system32\uxtheme.dll
    LoadedModule[35]=C:\Windows\SYSTEM32\dwmapi.dll
    LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
    LoadedModule[37]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\e40da7a49f8c3f0108e7c835b342f382\System.ni.dll
    LoadedModule[38]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\72269ea7cc6281139e4d155e7c57dc67\System.Drawing.ni.dll
    LoadedModule[39]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\22ae167d586450ad3a9b9a9ee43ebc86\System.Windows.Forms.ni.dll
    LoadedModule[40]=C:\Windows\SYSTEM32\CRYPTSP.dll
    LoadedModule[41]=C:\Windows\system32\rsaenh.dll
    LoadedModule[42]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.9200.16384_none_bf100cd445f4d954\comctl32.dll
    LoadedModule[43]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9200.16384_none_893961408605e985\comctl32.dll
    LoadedModule[44]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.9200.16384_none_ba245425e0986353\gdiplus.dll
    LoadedModule[45]=C:\Windows\SYSTEM32\WindowsCodecs.dll
    LoadedModule[46]=C:\Windows\SYSTEM32\DWrite.dll
    LoadedModule[47]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\b9f7adbc90a2bcbe8eb9e6e8d2bb975b\System.Core.ni.dll
    LoadedModule[48]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data\9a6093eb864d6729de75ec4b955dddb1\System.Data.ni.dll
    LoadedModule[49]=C:\Windows\Microsoft.Net\assembly\GAC_32\System.Data\v4.0_4.0.0.0__b77a5c561934e089\System.Data.dll
    LoadedModule[50]=C:\Windows\system32\WS2_32.dll
    LoadedModule[51]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[52]=C:\Windows\system32\NSI.dll
    LoadedModule[53]=C:\Windows\system32\MSASN1.dll
    LoadedModule[54]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\9ba07396ae369d010c5c3927a82ef426\System.Xml.ni.dll
    LoadedModule[55]=C:\Windows\SYSTEM32\VERSION.dll
    LoadedModule[56]=C:\Windows\system32\SHCORE.dll
    LoadedModule[57]=C:\Windows\assembly\NativeImages_v4.0.30319_32\Accessibility\e30370cf077f3fb65d80f5b800a06f68\Accessibility.ni.dll
    LoadedModule[58]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
    State [0]. Key = transport. DoneStage1
    State [0]. Value = 1
    FriendlyEventName = Stopped Working
    ConsentKey = CLR20r3
    AppName = CreationMaster14
    AppPath = C:\Program Files\Fifa Master\Creation master 14\CreationMaster14.exe
    NsPartner = windows
    NsGroup = windows8
    [/ code]

    Hello

    For a better understanding of the issue, let me know if you get an error message when opening of Master of creation?

    This problem could occur if the application is corrupted or not installed properly.

    I suggest you to uninstall and reinstall Master creation and check if it helps.

    (a) press Windows key + R, type Panel.

    (b) click on programs and features.

    (c) right-click on the master of creation, click on Uninstall.

    Now, re-install the Master creation and check if it works.

    If the problem persists, I would say to contact the master of creating support for assistance.

    Hope this information helps. Answer the post with an up-to-date issue report to help you further.

  • Install client tools Oracle 12 c crashing during

    I have about 200 users running the client tools of Oracle 12 c on their workstations. A user tried to install the tools on his machine, but Setup still hangs. We were unable to find a solution. Java has been removed and reinstalled several times, the installation was run as an administrator, and we tried to install it under different user accounts. I apologize for the incoming wall of text, but it is not an attach option or the spoiler.

    #
    # A fatal error has been detected by Java runtime environment:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc = 0x02852bff, pid = 1188, tid = 9852
    #
    # Version JRE: 6.0_75 - b13
    # Java VM: Java hotspot Client VM (20, 75 - b01 mixed mode windows - x 86)
    # Problematic frame:
    # V [jvm.dll + 0xa2bff]
    #
    # If you want to submit a bug report, please visit:
    #   http://Java.Sun.com/webapps/bugreport/crash.jsp
    #

    ---------------  T H R E A D  ---------------

    The current thread (0 x 15348800): JavaThread "OUISetupDriver.JobExecutorThread" [_thread_in_vm, id = 9852, stack (0x181c0000, 0 x 18210000)]

    siginfo: ExceptionCode = 0xc0000005, address 0x00000000 blocking playback

    Records:
    EAX = 0 X 00000000, EBX = 0 X 15348928, ECX = 0 X 00000000 EDX = 0 X 00000004
    ESP = 0X1820F6C0 EBP = 0X1820F6C4 = 0X00000000 ESI, EDI = 0X0000001E
    EIP = 0X02852BFF, EFLAGS = 0 X 00010246

    Top of the stack: (sp = 0x1820f6c0)
    0x1820f6c0: 02852bb0 00000020 15348800 15b93a23
    0x1820f6d0: 00000000 00000000 15348800 11b7f608
    0x1820f6e0: 1820f754 11b7f610 15df1948 b 1546, 908
    0x1820f6f0: 14c576e8 11b7f608 11b7f610 14cc9be0
    0x1820f700: 02a79ec7 00348800 11b7f610 02a79fc7
    0x1820f710: 15348928 1820f75c 1820f77c 1820f778
    0x1820f720: 00000000 00000000 00000000 1820f774
    0x1820f730: 1820f764 1820f734 11b7f608 1820f77c

    Operating instructions: (pc = 0x02852bff)
    0x02852bdf: 03 89 4 eb 08 8 b 45 6 d has 08 06 81 50 e8 ff f5 ff
    0x02852bef: 8 b 45 10 and 83 c4 08 85 74 03 c6 00 8 01b 0 d c0 4 c
    0x02852bff: 8 b 8 b 01 15 ec 77 8 b 02 f4 02 53 56 77 a2 0d a2
    0x02852c0f: 8 b 34 8 b 02 14 01 8B 0d f0 a2 77 02 57 89 55 0c


    Register for memory mapping:

    EAX = 0 x 00000000 is an unknown value
    EBX = 0 x 15348928 is an unknown value
    ECX = 0 x 00000000 is an unknown value
    EDX = 0 x 00000004 is an unknown value
    ESP = 0x1820f6c0 is oriented in the stack for the thread: 0 x 15348800
    EBP = 0x1820f6c4 is oriented in the stack for the thread: 0 x 15348800
    ESI = 0 x 00000000 is an unknown value
    EDI = 0x0000001e is an unknown value


    Stack: 0x181c0000 (0 x 18210000) and sp = 0x1820f6c0, free space = 317 k
    Native frames: (J = compiled code Java, j = interpreted, Vv = VM code, C = native code)
    V [jvm.dll + 0xa2bff]

    Java images: (J = compiled Java code, j = interpreted, Vv = VM code)
    j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue (Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; ZILjava/lang/String ;) V + 0
    j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue (Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; (I) V + 9
    j oracle.sysman.oii.oiip.osd.win32.OiipwWin32NativeCalls.RegSetValue (Ljava/lang/String; Ljava/lang/String; Ljava/lang/String; Ljava/lang/String ;) V + 7
    j oracle.sysman.oii.oiip.oiipg.OiipgBootstrap.setInstallerKey (Ljava/lang/String ;) V + 7
    j oracle.sysman.oii.oiip.oiipg.OiipgBootstrap.updateInventoryLoc (Loracle/sysman/oii/IIP/OiicSessionInterfaceManager; Ljava/lang/String; Ljava/lang/String ;) V + 70
    j oracle.sysman.oii.oiic.OiicSessionInterfaceManager.doInvSetupOperations (Ljava/lang/String; Ljava/lang/String ;) I + 21
    j oracle.sysman.oii.oiic.OiicSilentInterfaceManager.doInvSetupOperations (Ljava/lang/String; Ljava/lang/String ;) I + 3
    j oracle.sysman.oii.oiic.OiicInvSetupWCCE.doOperation (Z) I + 73
    j oracle.sysman.oii.oiif.oiifb.OiifbCondIterator.iterate (Z) I + 249
    j oracle.sysman.oii.oiic.OiicPullSession.doOperation (Z) I + 11
    j oracle.sysman.oii.oiic.OiicInstallAPISession.doOperationsTillSummary (V + 2)
    j oracle.sysman.oii.oiic.OiicInstallAPISession.prepareForInstallOperations (V + 6)
    j oracle.sysman.oii.oiic.OiicAPIInstaller.prepareForInstallOperations (V + 56)
    j oracle.install.driver.oui.OUISetupDriver.initSession (Loracle/install/driver/Yes/SetupJob ;) Loracle/sysman/oii/IIP/OiicIOUIAPISession; 419
    j oracle.install.driver.oui.OUISetupDriver.setup (Loracle/install/driver/Yes/SetupJob ;) V + 45
    j oracle.install.driver.oui.SetupJob.call () Ljava/lang/empty; + 18
    j oracle.install.driver.oui.SetupJob.call () Ljava/lang/object; + 1
    j java.util.concurrent.FutureTask$ Sync.innerRun () V + 30
    j java.util.concurrent.FutureTask.run (V + 4)
    j java.util.concurrent.ThreadPoolExecutor$ Worker.runTask (Ljava/lang/Runnable ;) V + 66
    j java.util.concurrent.ThreadPoolExecutor$ Worker.run () V + 33
    j java.lang.Thread.run (V + 11)
    v ~ StubRoutines::call_stub

    ---------------  P R O C E S S  ---------------

    Java threads: (= > current thread)
    = > 0 x 15348800 JavaThread "OUISetupDriver.JobExecutorThread" [_thread_in_vm, id = 9852, stack (0x181c0000, 0 x 18210000)]
    0 x 15348400 JavaThread 'Thread-10' demon [_thread_blocked, id = 6968, stack (0 x 18030000, 0 x 18080000)]
    0 x 15347800 JavaThread "setup.flowWorker" [_thread_blocked, id = 10852, stack (0x17fa0000, 0x17ff0000)]
    JavaThread 0x15347c00 ' Image Fetcher 0 ' demon [_thread_blocked, id = 5968, stack (0x17c80000, 0x17cd0000)]
    0 x 15347000 JavaThread "Swing-Shell" demon [_thread_blocked, id = 8900, stack (0x17bf0000, 0x17c40000)]
    0x15346c00 JavaThread 'Worker 3' daemon [_thread_blocked, id = 10164, stack (0x179d0000, 0x17a20000)]
    0 x 15346400 JavaThread 'Worker 2' daemon [_thread_blocked, id = 864, stack (0 x 17940000, 0 x 17990000)]
    JavaThread 'Worker 1' demon 0x14c32400 [_thread_blocked, id = 7592, stack (0x178b0000, 0 x 17900000)]
    JavaThread 'Worker 0' 0x14c31c00 daemon [_thread_blocked, id = 6736, stack (0 x 16900000, 0 x 16950000)]
    JavaThread 'pool-1-wire-1' 0x14cd2c00 [_thread_blocked, id = 10760, stack (0 x 16840000, 0 x 16890000)]
    JavaThread 'DestroyJavaVM' 0x027adc00 [_thread_blocked, id = 9236, stack(0x00850000,0x008a0000)]
    0x154bc400 JavaThread "AWT-EventQueue-0" [_thread_blocked, id = 8568, stack (0x15c90000, 0x15ce0000)]
    0x14d12400 JavaThread "AWT-stop" [_thread_blocked, id = 7888, stack (0 x 15840000, 0 x 15890000)]
    0x15450c00 'TimerQueue' demon JavaThread [_thread_blocked, id = 4572, stack (0x15d20000, 0x15d70000)]
    JavaThread 'Thread-3' 0x1529b800 [_thread_in_native, id = 7552, stack (0x15a50000, 0x15aa0000)]
    0 x 15291400 JavaThread "EventQueueMonitor-ComponentEvtDispatch" [_thread_blocked, id = 10992, stack (0x159a0000, 0x159f0000)]
    0x1528dc00 JavaThread "AWT-Windows" daemon [_thread_in_native, id = 10996, stack (0x158d0000, 0 x 15920000)]
    0x1528cc00 JavaThread "Shredder Java2D" demon [_thread_blocked, id = 8212, stack (0x157b0000, 0 x 15800000)]
    JavaThread "Low memory detector" 0x0275b800 demon [_thread_blocked, id = 11128, stack (0x14fe0000, 0 x 15030000)]
    0 x 02754000 JavaThread "CompilerThread0 C1" demon [_thread_blocked, id = 10920, stack (0x14f50000, 0x14fa0000)]
    0 x 02753000 JavaThread "Listener set" demon [_thread_blocked, id = 10936, stack (0x14ec0000, 0x14f10000)]
    JavaThread 'Dispatcher of Signal' demon 0x14c10400 [_thread_blocked, id = 7612, stack (0x14e30000, 0x14e80000)]
    0x02746c00 JavaThread 'Finalizer' daemon [_thread_blocked, id = 11212, stack (0x14ba0000, 0x14bf0000)]
    0 x 02742000 JavaThread "Reference Handler" daemon [_thread_blocked, id = 8680, stack (0x14b10000, 0x14b60000)]

    Other topics:
    0x0273e000 VMThread [stack: 0x14ac0000, 0x14b10000] [id = 10960]
    0x0276e000 WatcherThread [stack: 0 x 15070000, 0x150c0000] [id = 10812]

    VM status: not to the point of restoration (normal execution)

    VM Mutex/monitor currently owned by thread: None

    Bunch
    def generation total 6464K, used 4356K [(0x04a70000, 0x05170000, 0x08a70000)]
    Eden space 5760K, 70% have used [0x04a70000, 0x04e62170, 0 x 05010000)
    Since space 704K, 44% used [(0x05010000, 0x0505eef0, 0x050c0000)]
    704K-space, 0% used [0x050c0000, 0x050c0000, 0 x 05170000)
    tenure generation total 14200K, used 8672K [0x08a70000, 0x0984e000, 0x10a70000)
    K-space 14200, 61% have used [0x092e8340, 0x092e8400, 0x08a70000, 0x0984e000)
    compaction perm gen total 33792K, used 33772K [0x10a70000, 0x12b70000, 0x14a70000)
    K-space 33792, 99% have used [0x12b6b348, 0x12b6b400, 0x10a70000, 0x12b70000)
    Without shared space configured.

    Hiding code [0x02a70000, 0x02db8000, 0x04a70000)
    total_blobs = 1879 nmethods = 1642 cards = 171 free_code_cache = largest_free_block 30117568 = 256

    Dynamic libraries:
    0x00400000 - 0 x 00425000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\javaw.exe
    0x770a0000 - 0 x 77220000 C:\Windows\SysWOW64\ntdll.dll
    0x74bb0000 - 0x74cc0000 C:\Windows\syswow64\kernel32.dll
    0 x 75810000 - 0 x 75857000 C:\Windows\syswow64\KERNELBASE.dll
    0 x 76760000 - 0 x 76800000 C:\Windows\syswow64\ADVAPI32.dll
    0x74cc0000 - 0x74d6c000 C:\Windows\syswow64\msvcrt.dll
    0x754c0000 - 0x754d9000 C:\Windows\SysWOW64\sechost.dll
    0x754e0000 - 0x755d0000 C:\Windows\syswow64\RPCRT4.dll
    0x74ac0000 - 0x74b20000 C:\Windows\syswow64\SspiCli.dll
    0x74ab0000 - 0x74abc000 C:\Windows\syswow64\CRYPTBASE.dll
    0 x 75390000 - 0 x 75490000 C:\Windows\syswow64\USER32.dll
    0x752d0000 - 0 x 75360000 C:\Windows\syswow64\GDI32.dll
    0 x 75380000 - 0x7538a000 C:\Windows\syswow64\LPK.dll
    0x76b80000 - 0x76c1d000 C:\Windows\syswow64\USP10.dll
    0x6f990000 - 0x6f9dc000 C:\Windows\system32\apphelp.dll
    0x6d780000 - 0x6d998000 C:\Windows\AppPatch\AcGenral.DLL
    0x76a00000 - 0x76a57000 C:\Windows\syswow64\SHLWAPI.dll
    0x6d700000 - 0x6d780000 C:\Windows\system32\UxTheme.dll
    0x6d6c0000 - 0x6d6f2000 C:\Windows\system32\WINMM.dll
    0x6d9f0000 - 0x6d9ff000 C:\Windows\system32\samcli.dll
    0x74f50000 - 0x750ac000 C:\Windows\syswow64\ole32.dll
    0x74b20000 - 0x74baf000 C:\Windows\syswow64\OLEAUT32.dll
    0x6d9a0000 - 0x6d9b4000 C:\Windows\system32\MSACM32.dll
    0x6fed0000 - 0x6fed9000 C:\Windows\system32\VERSION.dll
    0 x 75860000 - 0x764ab000 C:\Windows\syswow64\SHELL32.dll
    0x6d4b0000 - 0x6d4b3000 C:\Windows\system32\sfc.dll
    0x6d4a0000 - 0x6d4ad000 C:\Windows\system32\sfc_os. DLL
    0 x 75360000 - 0 x 75377000 C:\Windows\syswow64\USERENV.dll
    0x765e0000 - 0x765eb000 C:\Windows\syswow64\profapi.dll
    0x6d480000 - 0x6d493000 C:\Windows\system32\dwmapi.dll
    0x750d0000 - 0x7526d000 C:\Windows\syswow64\SETUPAPI.dll
    0 x 76730000 - 0 x 76757000 C:\Windows\syswow64\CFGMGR32.dll
    0x750b0000 - 0x750c2000 C:\Windows\syswow64\DEVOBJ.dll
    0x765f0000 - 0x7671b000 C:\Windows\syswow64\urlmon.dll
    0x76b00000 - 0x76b04000 C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
    0x74d70000 - 0x74d74000 C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    0x765d0000 - 0x765d5000 C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
    0 x 76720000 - 0 x 76724000 C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
    0x768f0000 - 0x768f4000 C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
    0x76a60000 - 0x76a63000 C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
    0x76b10000 - 0x76b13000 C:\Windows\syswow64\normaliz. DLL
    0x755d0000 - 0x757ca000 C:\Windows\syswow64\iertutil.dll
    0x74d90000 - 0x74f46000 C:\Windows\syswow64\WININET.dll
    0x6f620000 - 0x6f632000 C:\Windows\system32\MPR.dll
    0 x 75270000 - 0x752d0000 C:\Windows\system32\IMM32. DLL
    0 x 76930000 - 0x769fc000 C:\Windows\syswow64\MSCTF.dll
    0x7c340000 - 0x7c396000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\msvcr71.dll
    0x027b0000 - 0x02a64000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\client\jvm.dll
    0 x 00140000 - 0x0014c000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\verify.dll
    0x6d3f0000 - 0x6d40f000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\java.dll
    0 x 00250000 - 0x0025f000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\zip.dll
    0x6d0b0000 - 0x6d1fd000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\awt.dll
    0 x 69840000 - 0 x 69891000 C:\Windows\system32\WINSPOOL. DRV
    0x67f90000 - 0x6812e000 C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\COMCTL32.dll
    0 x 15920000 - 0 x 15951000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\JavaAccessBridge.dll
    0x6d420000 - 0x6d426000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\jawt.dll
    0x008a0000 - 0x008ad000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\JAWTAccessBridge.dll
    0x6d2e0000 - 0x6d345000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\fontmanager.dll
    0x15aa0000 - 0x15ab3000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\net.dll
    0x757d0000 - 0 x 75805000 C:\Windows\syswow64\WS2_32.dll
    0x74d80000 - 0x74d86000 C:\Windows\syswow64\NSI.dll
    0x70ec0000 - 0x70efc000 C:\Windows\system32\mswsock.dll
    0x70ea0000 - 0x70ea6000 C:\Windows\System32\wship6.dll
    0 x 02790000 - 0 x 02799000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\nio.dll
    0x15b90000 - 0x15bb3000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\oraInstaller.dll
    0 x 78410000 - 0x784cf000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\msvcr100.dll
    0x6d600000 - 0x6d609000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\management.dll
    0x6c8c0000 - 0x6c8d0000 C:\Windows\system32\NLAapi.dll
    0x6c8b0000 - 0x6c8c0000 C:\Windows\system32\napinsp.dll
    0x6c2a0000 - 0x6c2b2000 C:\Windows\system32\pnrpnsp.dll
    0x6fa10000 - 0x6fa54000 C:\Windows\system32\DNSAPI.dll
    0x6bf90000 - 0x6bf98000 C:\Windows\System32\winrnr.dll
    0x70eb0000 - 0x70eb5000 C:\Windows\System32\wshtcpip.dll
    0x6bbb0000 - 0x6bbcc000 C:\Windows\system32\IPHLPAPI. DLL
    0x6bba0000 - 0x6bba7000 C:\Windows\system32\WINNSI. DLL
    0x6beb0000 - 0x6beb6000 C:\Windows\system32\rasadhlp.dll
    0x6bec0000 - 0x6bef8000 C:\Windows\System32\fwpuclnt.dll
    0 x 60300000 - 0 x 60306000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\orauts.dll
    0x15db0000 - 0x15de7000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\orawsec12.dll
    0x6f890000 - 0x6f8a1000 C:\Windows\system32\NETAPI32.dll
    0x6f880000 - 0x6f889000 C:\Windows\system32\netutils.dll
    0x6f860000 - 0x6f879000 C:\Windows\system32\srvcli.dll
    0x6f850000 - 0x6f85f000 C:\Windows\system32\wkscli.dll
    0x5f9b0000 - 0x5fa84000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32\orasrvm12.dll
    0x6fa00000 - 0x6fa08000 C:\Windows\system32\Secur32.dll
    0x6be90000 - 0x6bea2000 C:\Windows\system32\dhcpcsvc. DLL
    0x6be80000 - 0x6be8d000 C:\Windows\system32\dhcpcsvc6. DLL
    0x6d250000 - 0x6d273000 C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk\jre\bin\dcpr.dll
    0 x 73690000 - 0x736a6000 C:\Windows\system32\CRYPTSP.dll
    0 x 73650000 - 0x7368b000 C:\Windows\system32\rsaenh.dll
    0x6fba0000 - 0x6fbc1000 C:\Windows\system32\ntmarta.dll
    0x768a0000 - 0x768e5000 C:\Windows\syswow64\WLDAP32.dll
    0 x 76810000 - 0 x 76893000 C:\Windows\syswow64\CLBCatQ.DLL
    0 x 68130000 - 0 x 68225000 C:\Windows\system32\propsys.dll
    0x22a50000 - 0x22be8000 C:\Windows\system32\NetworkExplorer.dll
    0x411f0000 - 0x4121f000 C:\Windows\System32\shdocvw.dll
    0x3f6d0000 - 0x3f6da000 C:\Windows\system32\slc.dll
    0x3fb90000 - 0x3fb98000 C:\Windows\System32\drprov.dll
    0x6f6a0000 - 0x6f6c9000 C:\Windows\System32\WINSTA.dll
    0x3fc60000 - 0x3fc74000 C:\Windows\System32\ntlanman.dll
    0 x 69800000 - 0 x 69819000 C:\Windows\System32\davclnt.dll
    0x6c100000 - 0x6c108000 C:\Windows\System32\DAVHLPR.dll
    0x6bb80000 - 0x6bb8b000 C:\Windows\system32\cscapi.dll
    0 x 29310000 - 0 x 29548000 C:\Windows\system32\wpdshext.dll
    0x66dd0000 - 0x66f60000 C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\gdiplus.dll
    0x6e630000 - 0x6e6b9000 C:\Windows\system32\PortableDeviceApi.dll
    0 x 75490000 - 0x754be000 C:\Windows\syswow64\WINTRUST.dll
    0x764b0000 - 0x765d0000 C:\Windows\syswow64\CRYPT32.dll
    0 x 77070000 - 0x7707c000 C:\Windows\syswow64\MSASN1.dll
    0x384f0000 - 0x3852f000 C:\Windows\system32\audiodev.dll
    0x2b9e0000 - 0x2bc47000 C:\Windows\system32\WMVCore.DLL
    0x17e40000 - 0x17e7d000 C:\Windows\system32\WMASF. DLL
    0x17e80000 - 0x17eb1000 C:\Windows\system32\EhStorShell.dll
    0x169f0000 - 0x16a12000 C:\Windows\system32\EhStorAPI.dll
    0x169a0000 - 0x169a9000 C:\Windows\system32\LINKINFO.dll
    0 x 76800000 - 0 x 76805000 C:\Windows\system32\PSAPI. DLL

    VM Arguments:
    jvm_args :-Doracle.installer.library_loc=C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui\lib\win32-Doracle.installer.oui_loc=C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\oui-Doracle.installer.bootstrap=TRUE-Doracle.installer.startup_location=C:\Users\psmith\Desktop\client32\install-Doracle.installer.jre_loc=C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\jdk/jre-Doracle.installer.exec_location=C:\Users\psmith\Desktop\client32\install\oui.exe-Doracle.installer.nlsEnabled=TRUE-Doracle.installer.prereqConfigLoc=-Xmx192m
    java_command: oracle.install.ivw.client.driver.ClientInstaller scratchPath - C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM - C:\Users\psmith\Desktop\client32\install\ sourceLoc... /stage/Products.xml - sourceType network - timestamp 2015-01-27_03-47-31 h-local
    Type of launcher: SUN_STANDARD

    Environment variables:
    CLASSPATH = c: \ Program Files (x 86) \Common Files\Compuware\DLM40JNI.jar;
    PATH = C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\ext/bin; C:\Users\psmith\AppData\Local\Temp\OraInstall2015-01-27_03-47-31PM\ext/lib; C:\ProgramData\Oracle\Java\javapath; C:\Oracle\product\11.1.0\Client_1\bin; C:\Windows\System32; C:\Windows; C:\Windows\System32\Wbem; C:\Windows\system32\WindowsPowerShell\v1.0\; C:\Program Files (x 86) \Common Files\Compuware; C:\Program Files (x 86) \Common Files\Roxio Shared\DLLShared\; C:\Program Files (x 86) \Common Files\Roxio Shared\10.0\DLLShared\; C:\Program Files\Microsoft SQL Server\110\DTS\Binn\; C:\Program Files (x 86) \Microsoft SQL Server\110\Tools\Binn\; C:\Program Files\Microsoft SQL Server\110\Tools\Binn\; C:\Program Files (x 86) \Microsoft SQL Server\110\Tools\Binn\ManagementStudio\; C:\Program Files (x 86) \Microsoft Visual Studio 10.0\Common7\IDE\PrivateAssemblies\. C:\Program Files (x 86) \Microsoft SQL Server\110\DTS\Binn\; c:\Program Files (x 86) \Microsoft SQL Server\100\Tools\Binn\; c:\Program Files\Microsoft SQL Server\100\Tools\Binn\, c:\Program Files\Microsoft SQL Server\100\DTS\Binn\; C:\Program Files\Microsoft\Web platform Installer\; C:\Program Files (x 86) \Microsoft ASP.NET\ASP.NET Web Pages\v1.0\; C:\Program Files (x 86) \Windows Kits\8.1\Windows Performance Toolkit\; C:\Program Files (x 86) \Java\jre7\bin\; C:\Program Files (x 86) \AccuRev\bin; C:\Program Files (x 86) \Java\jre8\bin\; C:\Program Files (x 86) \Microsoft SDKs\TypeScript\1.0\; C:\Program Files\Microsoft SQL Server\120\Tools\Binn\
    USERNAME = psmith
    OS = Windows_NT
    PROCESSOR_IDENTIFIER = Intel64 family 6 model 44 Stepping 2 GenuineIntel

    ---------------  S Y S T E M  ---------------

    OS: Windows 7, 64-bit Build 7601 Service Pack 1

    CPU:total 12 (6 cores per processor, 2 threads by heart) family 6 model 44 2 stepping cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt ht

    Memory: 4 k page, physical 12580392 k (5320780 k free), Exchange 25158928 k (17447704 k free)

    vm_info: Java hotspot Client VM (20, 75 - b01) for JRE windows - x 86 (1.6.0_75 - b13), built on 17 March 2014 12:03:53 by 'java_re' with MS VC ++ 7.1 (VS2003)

    time: kill Jan 27 15:48:38 2015
    elapsed time: 60 seconds

    Windows 7 x 64 Enterprise

    I found the problem, but it was not referenced in any of the newspapers. There was an instance of Oracle 11 g 64 bit already installed on the machine and 32-bit 12 c has been seen none of that.

    I've renamed the registry HKLM\Software\Oracle key, installed 32-bit 12 c, then changed the name of key return. No problems during installation or post-installation tests.

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