MS Optical Desktop 3.1 prevents the PC from sleep

I have Win 7 last month and for about 4 weeks now my MS Optical Desktop 3.1 keyboard and mouse prevent my PC from sleep. I had to disable the option "Allow this device to wake up the PC" in the Device Manager for my PC to sleep once more. I went to the power options and went right through the advanced and changed power options settings, including disabling the wake timers and the problem still persists. I checked all my software and nothing is set to keep awake PC. I bought a new optical receiver 3.1 and installed and still the same problem.  It seems that when I got the notice to win 10 has begun but that could be a coincidence. I've tried everything I can think of and still Microsoft Keyboard and mouse will prevent sleep. The only way for PC sleep is to disable "allow this device to wake the computer". It's very annoying. I was wondering if it was a windows update that is causing this or something else. If anyone knows why this is happening please let me know how to fix it.

Hello

Try to install the latest version of the software for the keyboard and mouse.

There is an article on the issue that you are experiencing that may apply:

https://support.Microsoft.com/en-us/KB/913405?WA=wsignin1.0

Tags: Windows

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