Unable to connect to v2 for cctv WRVS4400n

After being able to see the CCTV on the LAN and remotely, we are simply not able to connect remotely again. In this case several hours after leaving the site. The customers ip seems to be unchanged since the last time, and we receive a "online resource but does not respond to attempts to connections" message in IE8. " Ports have never actually shown as open line port check sites, but yet again, we have seen the cams via 3g and another city very well. And we see them on the local level. I am convinced that there must be a setting on the relevant router for port forwarding. Any ideas?

Pedro,

Haven't seen any case with port forwarding issue for WRVS4400N so it would be really strange if port forwarding was the cause. So, the only question now is remotely? I would check my setup ip of the computer/recorder accommodation of my cameras. The customer was installing any kind of firewall? Given that it comes from an external firewall address knows where this package was sent to and knows is not part of the local network and going to happen. Its operation before and not now, then maybe restart the WRVS4400N just to make sure that the connection has no lock instead, when it was abandoned. Something has changed with the configuration, if you customer/says that I don't usually double check b/c they think no is not a change could have a major effect on the way things work. Also the tab administration make sure that you have activated so you can see when these packets hits the router and where they are transmitted as, this will give you your next step in the place where grows ill at balls. You can configure another machine that has wire shark and run a capture of packets on the port connected to the computer/recorder. Port mirroring option is in L2 Switch. This will help you sniff out all the packages in and out of this computer/DVR.

Make sure the WRVS4400N is running the latest firmware as well

Jasbryan

Tags: Cisco Support

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