Must restart to establish a wireless connection on all-in-one printer, HP Photosmart C3180


  • Description of the problem - unable to connect to the printer, unless you restart printer
  • -Printer HP Photosmart C3180 all-in-One Printer model
  • (Including service pack revision) operating system - Mac OS X 10.6.2
  • -Wireless connection method
  • Error - could not connect. Photosmart C6100 series (C8897C) is currently unavailable. Please check is it is on and connected, or try again later.
  • Using the latest version of the drivers for HP 2.3 Apple updates and the latest version of the bundled software HP 4.4.3 utilities.

I was able to solve the problem by reading the comments of others and came across the solution.

By turning on the printer press and hold keys # and 3 which resets the printer as a warm reboot. Hold the keys down until the main menu appears on the screen (it took awhile so be patient).

Return to the Mac and remove and re-add the printer via system preferences > printer and faxes (-/ +). However, there is no need to restart the printer twice until it was added back successfully.

Tags: HP Printers

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