my 3 in 1 printer refuse showing me scanning options. What should I do pls?

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  Thanks for your replies, sorry it still is not yet installed.

  I would recommend the following:

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  3. Re-install using the printer HP install wizard for Windows.
  4. Try this program Microsoft Fix It. diagnose and automatically fix the problems of the printer and printing.
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  Thank you for your answer! I try to unplug the printer from the surge protector and plug it directly into the wall outlet. I'm not too familiar with Ubuntu, if you need help with the driver, I would recommend Ubuntu Support. You can also try a hard reset. With the printer, unplug the power cable from the wall outlet and the printer for 30 seconds and plug it back. It turns on automatically.

  If this does not help, please call our technical support at 800-474-6836 for more options. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope this information helps you and have a great day!

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  Hello

  Thanks for the comments, it seems that, somehow, older drivers are in conflict with the 8610 causes the scan communication error.

  Glad to see everything is working now.

  Please click on "Bravo Thumbs up" as an encouragement and "Accept as solution" if it helped to solve your problem.

• Printer multifunction duplex in scan option

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• HP deskjet f 4185 shows no scan option

  Send the response now by mail

  This also happens if you ae using a basic driver installed through Windows Update, and not the drivers complete the manufacturer of the printer. You can get Windows 7 drivers on the website of HP here:

  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4062&lc=en&cc=us&dlc=en&sw_lang=&product=3235312#N191 .

  Make sure that get you drivers 32 or 64-bit according to your version of the Windows.

  There's a couble of updates available here that you can install also.

  * To see if you're running 32-bit or 64-Bit Windows click:

  Start-> Control Panel-> system

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