My printer is stuck on copy. What should I do about it?

Hello

My printer is approximately 12 years and in the end he was slain on copy. This is an inkjet printer that can scan, copy, and print. In the past, I have had no problem with this printer. Recently however, I've been copying a lot of things. I tried to print something tonight and discovered that the printer is stuck on copy. I tried to unplug and turn the power off. Doesn't seem to work. I also tried using the configuration menu and asking to do a self-test of the printer. This also does not work. Last night, it took several minutes to copy anything, but he eventually photocopying what he was asked to photocopy. Now, it does nothing.

any help anyone can offer me would be greatly appreciated as I don't really want to buy a new printer, if I have to. If this can be fixed and my printer can last a few more years it would be great.

Yet once again, any help anyone can woould offer greatly appreciated.

Chelsea Thomason

Hi Chelsea1994,

Thank you for your answer! I try to unplug the printer from the surge protector and plug it directly into the wall outlet. I'm not too familiar with Ubuntu, if you need help with the driver, I would recommend Ubuntu Support. You can also try a hard reset. With the printer, unplug the power cable from the wall outlet and the printer for 30 seconds and plug it back. It turns on automatically.

If this does not help, please call our technical support at 800-474-6836 for more options. If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

Hope this information helps you and have a great day!

Tags: HP Printers

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