My automatic update does not work.

I received this message everytime I open Firefox for quite awhile without realizing exactly what that meant. Now I see that I'm running 6.0, rather than 7.1 and when I click on automatic update, the message I get is: the update could not be installed. Please make sure that there are no other copies of Firefox running on your computer and restart Firefox to try again. I have certainly no other copies of Firefox running.

(1) download the latest version-> http://www.mozilla.org/en-US/firefox/new/
(2) restart your computer
(3) run the installation program that you downloaded in step 1

Tags: Firefox

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    Visit our Microsoft answers feedback Forum and let us know what you think.

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    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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