My brand new hp Pavilion g6-1d21dx does not start.

When I open my computer and turn it on a blue screen white rises and nothing else happens! What should I do? Just got this for Christmas.

Thank you. I actually ended up pushing control, alt, delete and restarted in this way. Don't know what was wrong. I'll try your link if this happens again. Thanks for responding so quickly!

Tags: Notebooks

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