my CD / dvd drives have disappeared

Similar Questions

• CD/DVD drive has disappeared (TS - 802 (a) on my Satellite A200-TJ9

  Hey guys,.

  I'm having some trouble with my Satellite A200-TJ9.
  The DVD drive has disappeared earlier, done case disassemble the filter and it worked for awhile, but now it disappeared again.
  Tried uninstalling the drivers and reinstalling, but the drive does not appear in Device Manager, or even in the boot configuration menu.

  The reader will always spin discs and act as if it does not operate normally, but I have no way to access the disk.
  Any ideas?

  Thank you
  Garrick

  Hi garrick7,

  the drive is recognized in the bios?
  Otherwise, drive might have gone... or some may be defective electronic...

  If it is not recognized in the bios that the player could be dead. > change it.

  If she recognized correctly may be a software problem...
  Test it with a system-on-cd or try to boot from it.

  but I don't think that this problem is software partner...

• Satellite L500-1EU-CD/DVD drive has disappeared from the system

  The "PIONEER DVD - RW DVRTD09A" device (IDE\CdRomPIONEER_DVD-RW__DVRTD09A___1.50___\4&2f0449cb&0& 0.1.0) disappeared from the system without first be prepared for removal.

  This causes my system to hold on for about 10 seconds, then returns to normal. It is preceded by the error:

  The device, \Device\Ide\iaStor0, did not in the expiration time.

  What happens to little about 30 seconds before the shot

  My laptop is TOSHIBA Satellite L500 - 1EU PSLJTE. OS - Window$ XP SP3, all the drivers are downloaded from the TOSHIBA Driver download page @ http://eu.computers.toshiba-europe.com/innovation/download_drivers_bios.jsp?service=EU

  Hello

  Have you also tried removing the upper and lower registry filters? All the CD/DVD drive associated programs such as Nero, installation of filters in the registry and can cause such problems.

  To remove them, follow this work around:
  http://support.Microsoft.com/kb/314060

• My CD/DVD drive has disappeared / is not recognized

  My CD/DVD drive is not recognized. I don't see what may have caused it, the only thing that I changed it recently on my computer is a windows update.

  In the Device Manager under CD/DVD-ROM drives, there is a subcategory of TSST corp CDDVDW SH - S223F ATA Device (I presume it's the name of my drive) and when I go on properties in that under device status it says

  "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

  Click "Find solutions to send data about this device to Microsoft and to see if there is a solution available."

  After clicking on "check for solutions" nothing seems to happen, can anyone help?

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack.

  Normally the above will solve this problem otherwise working your way down through them, even if you did
  them before.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• My cd/dvd drive has disappeared. All trying to solve the problems of the code 19 appears. How can I get the cd/dvd drive F?

  my cd/dvd drive has stopped working.  He said after a repair code 19.  How to restore the drive?

  Hello

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• CD/DVD drive icon disappeared-> not displayed in MY COMPUTER

  Hello

  When I go into MY COMPUTER the icon of the CD/DVD drive is not there. Does anyone know how to get it back?

  Thank you

  And what is shown in Device Manager? Is there a yellow triangle with a symbol (!)?

• DVD drive has disappeared from my computer and Device Manager lists

  The machine is an Acer laptop with a single disc DVD - RW Win Vista Home Premium 32 running with all the latest updates installed.

  I have not installed anything new (software or hardware), I know.

  The other day the player just stopped working and is no longer registered to each workstation or in the Device Manager list.

  While they inspected the system event logs there is a chain of...

  Event 7026 - the next (s) starting or starting system could not load:

  CDROM

  and...

  Event 11 atapi - driver detected an error in the controller on \Device\Ide\IdePort2.

  Event 9 atapi - the device, \Device\Ide\IdePort0, did not within the time limit.

  Event 11 atapi - driver has detected an error on \Device\Ide\IdePort0 controller.

  I know that the drive itself works well because when I initially turn on the laptop I can hear the drive spin upward and I'm able to eject the drawer, so there the power etc... but once in Windows the drive does not work or even appear anywhere.

  So far, I have tried.

  1. detection of new hardware in Device Manager

  2 - installing all IDE channels and let the system reinstall after re-booting

  3 running the Microsoft Fixit tool, it seems to point out that there is a problem and said fixed it, but nothing is actually fixed by that

  I noticed a few other posts which look similar to mine, but had trouble understanding if they truly are or not.  So apologies if this is a repeat of something already posted.

  OK tried the fixit tool still once, was not aware there were different tools for different issues.  I have the wrong tool launches the first time round.

  Anyway, the drive is still on holiday somewhere, fixit tool reports that it may not detect the drive at all, so that seems to indicate that he does not drive connected.

  Is it possible that the IDE cable has come off the promenade inside the laptop?  I hope that not because I just spent the last couple of hours trying to figure how to get to where the Player connects, but seems almost impossible... can get to all the rest, keyboard and screen disconnected, RAM, disk HARD etc, but the DVD player, not a hope!

  Looks like I'll take it to a service somewhere I guess.

• Satellite M40-CD/DVD drive disappeared

  My CD/DVD drive has disappeared from my COMPUTER and won't read any CD the CD alone, it will read is the recovery CD. It must be a software problem, but I don't know how to sort. Anyone have any ideas? It's out of warranty so back to toshiba will cost me a fortune!

  Can anyone help?

  Hello

  If the ODD is not shown in Windows Explorer, but listed in the Manager for devices with yellow symbol (!) Please do this http://support.microsoft.com/default.aspx?scid=kb;en-us;320553 (method 1).

  Please let me know what happens after that.

• I - tunes made my cd/dvd drive disappear!

  I installed itunes, my cd/dvd drive has disappeared, so I uninstalled itunes.  The drive is still missing.  I did the regedit thing to delete upper and lower filters for it.  There is no upper and lower filter.  I don't know what else to do.  Help!  I have windows vista ultimate 32-bit, service Pack 2 installed.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• CD/DVD drive disappears and event log show EventID 9 [qualification] 49156 then EventID 12 49152 [qualification]

  Vista Ultimate SP 2 using Dell XPS Studio 420.

  Dell support has been useless after several visits there replacement DVD player twice and destroy several Roxio Creator installs.  This problem seems related to a sort of better power management problem that I can determine.

  When the problem arises that the system hangs for 30 seconds, then the DVD player to a disappeared from my computer.  Once the map his farm work as well.  A reboot of the system always restores these problems but then some time later they breed.  This problem occurs quite often a few times several times a day.  Here's the event log entries complete:

  -System

  -Supplier

  [Name] iaStor
   
  -EventID 9

  [Qualification] 49156
   
  Level 2
   
  Task 0
   
  Keywords 0 x 80000000000000
   
  -TimeCreated

  [SystemTime] 2010-04 - 27 T 01: 59:20.881Z
   
  EventRecordID 144570
   
  Channel system
   
  Desktop
   
  Security

  -EventData

  \Device\Ide\iaStor0
  0F0005000100000000000000090004C00100000000000000000000000000000000000000000000000000000000

  -System

  -Supplier

  [Name]  PlugPlayManager
   
  -EventID 12

  [Qualification] 49152
   
  Level 2
   
  Task 0
   
  Keywords 0 x 80000000000000
   
  -TimeCreated

  [SystemTime] 2010-04 - 27 T 01: 59:52.000Z
   
  EventRecordID 144571
   
  Channel system
   
  Desktop
   
  Security

  -EventData

  HL-DT-ST BD - RE BH20N
  IDE\CdRomHL-DT-ST_BD-RE__BH20N___C105___\4&369efe6a&0&0.2.0
  00000000

  Additional information from http://www.intel.com/support/chipsets/imsm/sb/CS-025783.htm

  "Timeout errors reported by iastor or iastor (v) in the Microsoft Event Viewer.

  "A change was made by Microsoft in the Windows Vista installation process. The result of this change is that the register Intel® Matrix Storage Manager LPM parameters which were intended for mobile installations are added for both office facilities. These LPM registry settings are added to both the RAID Intel® Matrix Storage Manager driver on the installation Windows Vista, as well as for all the added drivers disc during installation.

  Serial ATA desktop devices such as hard drives and CD/DVD drives have been reported that do not comply with the specification Serial ATA LPM and display erratic behavior when LPM is enabled.

  Because changing the configuration means that LPM is enabled by default for all Windows Vista platforms, using a device that does not completely respect the specifications may cause one of the problems listed. »

  I'm at Version 8.6 Intel Matrix Storage console well beyond the recommended version to solve this problem.

  Other research indicates that a registery hack is needed to solve this problem because the Intel driver is not yet certified (?).  The question is why a laptop power management setting is defined in a desktop computer.  It seems that these registry settings cause the hangs and the loss of the DVD player.  See http://derek858.blogspot.com/2009/01/windows-7-intel-sataahci-lockups.html

  The registry entries are for all ports are: [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\iaStor\Parameters\Portx] "LPMDSTATE" = DWORD: 00000001 must be zero.  I have not yet tried it.

  Chris,

  Yes, the problem has not reoccured since the installation of the latest Intel Matrix Console now known as Intel Rapid Storage Technology (RST) v9.6.0.1014.  I ran for ten days with the plague of your Player DVD which disappears and the EventID 9 [qualification] 49156 log records.  It seems to identify iastor.sys with this version of the code as the fixer of the problem and the culprit in earlier versions.  I don't see anything on the Intel site that explains the difficulty.  One would think that they could speak and help those who have the same problem.

  Thanks to all who helped.

  Dave

• CD/DVD Drive just magically disappears... Assistance requested please

  Hello

  I was wondering if someone could help me please. The CD/DVD drive has disappeared as if by magic from 'My computer' on my g6 Pavilion (just as I was in the need to burn on a CD wedding music ). So I checked the Device Manager to see what is the problem and the disc was marked with an (!) and the following comment... "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might be installed a file that is signed incorrectly or damaged, or maybe it's a malicious software from an unknown source. (Code 52)'

  I tried to use HP support. I tried to update the drivers (it is said that he got the latest driver). I tried using Microsoft support and utility 'Fix', which suggests to unplug the drive - I'm not quite techno to disassemble my laptop. I tried uninstalling and reinstalling the drive in Device Manager - this does not resolve the error even if the player reappeared again in the device with the same conflict Manager. I tried manually looking for the driver 'hp DVD-RAM UJ8B1' and have met nothing but third-party driver software to be installed first (something I don't do unknown sources). So now I'm at a loss what to try next.

  I would appreciate a lot of clues, tips or troubleshooting of all the people out there who think that they could offer me some advice please.

  See you soon,.

  Deplus

  Hi Sandra,.

  Try the following.

  Shut down the laptop.  Here tap f8 as soon as you press the power button to start the Windows Recovery Console.  Use the arrow keys to select "Disable driver signature enforcement" and press ENTER.

  When windows is loaded, the optical drive now shows under "computer"?

  Kind regards

  DP - K

• Re: Satellite M300 - DVD drive disappeared

  I left the OS 8.1 creating a sys disk, when I came back & the screen energy saver had obscured the view that I didn't know what to do, hit a few keys and < cntrl > < Alt > < Del > and finally start survey
  but now my DVD drive has disappeared from view, so I can't order "eject".

  "View of the computer does not show any existence of the player!

  * This happened to someone? *

  is
  Family & series
  Satellite M300
  model # PSMDCA - 01800C

  DC 19V - ~ 4. 74 A

  sys page says
  Laptop
  4 GB of ram
  64-bit operating system
  x 64 processor
  No pen or touch input.

  * any suggestions? *

  Post edited by: Penny full

  WIN8.1 on this older machine? Not bad.

  Before we start the discussion can offer you please some basic info?
  ODD is in the BIOS settings and the Device Manager?

  Enter in BIOS, select this check box, set it to default settings, restart Windows.

• DVD drive icon has disappeared from the Device Manager and my computer

  DVD drive icon disappeared from the Device Manager and my computer. I m using window 7. How can I get it back.

  Ashwani Hello,

  Thanks for posting on Microsoft Community.

  There are various reasons why a CD or DVD drive may not be detected. I would like to ask all of the steps in the Microsoft Article describes a troubleshooting and check if they help to resolve the issue.

  Your CD-ROM or DVD drive is not recognized by Windows or other programs

  Note:

  Before editing a registry key or subkey, we recommend that you export, or make a backup copy of the key or the subkey. You can save the backup copy to a location that you specify, for example, a folder on your hard drive or a removable storage device. If you make changes that you want to cancel, you can import the backup copy. For more information about backing up the registry, please see the link below.

  How to back up and restore the registry in Windows

  Hope that advice is useful. Let us know the State of the question, so that we can guide you further.

• my DVD drive is no longer recognized by the computer I have windows 7 and the driver is outdated update impossible MASHITA DVD-RAM UJ890AS

  my computer don't UN ASUS X72J running windows 7. Why no reason apparent and suddenly my DVD drive has disappeared? Impossible to find a driver and do an update with MASHITA DVD-RAM UJ890AS update what do I do?

  Hello

  You asked your question in the English version of the Microsoft Community. Please could you click on the globe icon to the world (change region) at the bottom left of the screen and then choose your preferred language. Now ask you question once again.

  

  If you can't find a suitable language, please go here:

  http://support.Microsoft.com/common/international.aspx

  for other international support options.

  Thank you.

• Satellite L100: CD/DVD drive is not recognized in the Bios or workstation

  Satellite L100 - 170 No.PSLA3E model 02501QEN under Win XP.

  The icon of the CD/DVD drive has disappeared from the desktop and is not listed in the Device Manager or showing in the BIOS.
  There is power to the drive and the tray ejects OK
  I tried to use the ease of adding new hardware in the Control Panel, but it does not list a CD player.
  I removed the disc and then re - it sitting, but it made no difference.

  I used the restoration of the system for the last available date 26 January 08, but it does not restore the CD player... and I have none, he worked at that time.
  I don't think it's a faulty drive, because he is picking up power and when you insert a CD, it starts as if she was about to read the disc, but nothing appears on the screen.

  The laptop belongs to a child with autism and all I can get out he is "I don't know" when asked what happened to the laptop.
  Sorry I don't have any other information.

  Can anyone help.

  Thank you

  Jan

  Well, usually if the CD/DVD drive doesn t appear in the BIOS or BIOS cannot recognize the ODD then chances are that the CD/DVD drive is malfunctioning.

  But the best way to check this is a new installation of the OS. You should try to boot from a bootable XP CD.
  If the laptop would be able to boot from the CD, then the material is ok.