my cd rom will not completely close and when I close it restarts the computer in safe mode. in the technet event log it says the following: IO_ERR_BAD_BLOCK
The cdrom will not close completely and it won't open when I push the Open button. When I manually open with a paper clip then close again he still doesn't close completely and it restarts the computer in "safe" mode In the same newspaper, it has the following:
Log name: System
Source: cdrom
Date: 20/03/2011-16:18:10
Event ID: 7
Task category: no
Level: error
Keywords: Classic
User: n/a
Computer: Jeff-PC
Description:
The device, \Device\CdRom0, has a bad block.
The event XML:
\Device\CdRom0
I'd appreciate any help you could provide. Thanks in advance.
Hello
Looks like the CD-ROM drive is a failure. Uninstall and reinstall the disc and check if this solves the problem. If the problem persists, you should replace the disk.
To uninstall the drive from Device Manager:
a. Click Start, then type devmgmt.msc in the start search box then press ENTER.
b. right-click on the CD and click on uninstall.
c. restart the computer.
Tags: Windows
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=================================
Preparation of control system was updated.
Binary version 6.0.6002.23186
Version of the package 25.0
2016-01-07 13:00Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
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Mick Murphy - Microsoft partner
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