My computer or Windows Exployer do not recognize my CD/DVD equipment. I checked and the best driver currently installed, but the device is apparently disabled. Help!

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  ===============================================
  There is a small chance that this article may be useful one
  glance, but I suspect that your DVD player must be repaired or replaced.

  (982116) your CD or DVD drive is missing
  or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116
  (Windows XP / Windows Vista / Windows 7)

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  [Moved from comments]

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  1. click on Start
  2. type msconfig in the Search box and press ENTER.

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  1. in the general tab, click Selective startup.
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  Run the system update tool

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  1. open the link http://support.microsoft.com/kb/947821 scroll through Microsoft Download Center where several links under this section.

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  3. click on the appropriate link, then run it on your computer.

  4. Once completed, try to install sp2 through automatic updates

  5. in the case of a failure to install manually

  NOTE: TURN ON YOUR COMPUTER TO A NORMAL STARTUP AFTER TRYING THE STEPS ABOVE.

  Click Start, in the search box to start, type msconfig and press ENTER.
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  How to obtain the latest Windows Vista service pack
  http://support.Microsoft.com/kb/935791

  Description of the preparation tool update for Windows Vista for Windows Server 2008 and Windows 7 system
  http://support.Microsoft.com/kb/947821

  How to perform a clean boot procedure to determine if background programs are interfering with a game or a program that you currently use
  http://support.Microsoft.com/kb/331796

  Try this and let us know the answer.

  Thank you and best regards,

  Bindu S - MICROSOFT SUPPORT
  Visit our Microsoft answers feedback Forum and let us know what you think.