My count is correct. my creative cloud won't work. help someone!

Similar Questions

• Creative cloud won't work?

  Hello

  I have a problem with the creative cloud. When I open the creative cloud he says that creative cloud has stopped working, it is said that I can close the program or check for the resolution, but when I click on check for resolution, nothing happens. I tried in 1 month solve this problem, but I've not found a way to do yet so I hope someone can help because I really do want to buy AE, but it would be pointless when I can't even go on creative cloud. I searched the problem as well, and he says:

  Signature of the problem:

  Problem event name: BEX

  Application name: creative Cloud.exe

  Application version: 3.5.1.209

  Application timestamp: 56be1bfc

  Fault Module name: StackHash_5861

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: PCH_AC_FROM_ntdll + 0x0003C7EC

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1033

  Information additional 1:5861

  More information 2: 5861822e1919d7c014bbb064c64908b2

  Information additional 3:1318

  Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc

  

  Hello

  Please uninstall creative cloud. Please see the article to uninstall creative cloud of the cleaning tool: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Once you uninstall Creative Cloud then rename the folders of Windows OOBE: C:\Users\\AppData\Local\Adobe\OOBE and C:\Program Files (x 86) \Common Files\Adobe\OOBE

  Then reinstall Creative cloud of https://creative.adobe.com/products/creative-cloud

  Please let us know if it helps!

  Kind regards

  Shelly

• Creative cloud won't work on another PC

  Hello

  I bought the CC in December last year (2013) after using the track and leaving the trail run out. (Photoshop) I installed it on my windows laptop that has WIndows 7 Pro. It works perfectly fine on this machine.

  I now have a MacBook Air, I want to use instead of my laptop computer windows. The Mac is running OS X 10.8.5. I installed CC and logged in with my Adobe ID and downloaded Photoshop. When I open photoshop, he showed me the Pop box trial and I got 30 days remaining. From what I understand Adobe allows cc must be installed on 2 computers (Mac or Windows) and enabled. I tried to upgrade the software, but whenever he would pray for a license key which I didn't that I only bought CC and not CS6 licensed or more, so I did not have the license key for those.

  My Initial thought it was that he was the Mac. So I tried to install CC (Photoshop Again) on my desktop (windows 7 Ultimate 64-bit). Once after the Cup with CC, Photoshop told me that it was even a trial. Then, I signed my account on my phone, thinking that this may be the problem. It did not work. I read on the forums and help him, it's a 'disable' under the menu help, but there isn't. I don't see sign Out. Maybe I'm missing something? I am registered on photoshop and CC.

  I tried to sign up again with the Mac and my desktop computer and still no luck. I then I went back to my laptop and open photoshop, which I received the box pop up, "my trial has taken end. Please open a session. So I did. It loaded and then CC does not give me the pop up more.

  I REALLY want to use my Mac, but I'm afraid that after 30 days since CC does not recognize the account and will not be able to use this software.

  Your subscription to Cloud allows activation on up to 2 computers, without worrying about whether they are Windows or Mac machines. You may experience a connectivity problem, IE, the subscription is not able to connect to the Adobe activation server. Usually, the main culprit is a put to update the HOSTS file or programs of security such as the antivirus, or even a firewall is blocking the connection.

  I suggest do a repair using this document:

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• Creative cloud will not work correctly? Help, please.

  So I recently bought Adobe first Pro and it says I need creative cloud. Now a while back I used my old email which I have forgotten altogether and now when trying to install Creative cloud won't let through me emails. It gives me a little window that says check and return the check (to old email) and the options on the train are 'help' and quit smoking, more pin to the notification area. I looked online and it tells me to go to the OOBE and delete opm.db, but the problem is that I do not find that... Help would be great thanks!

  I think that you need help from Adobe

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My creative cloud won't.

  My creative cloud won't. It closed after only a few minutes after I connect.

  Can you tell me why this happens?

  Is´t very frustrating, as I try to use fonts CC ect.

  I m worked as a teacher and can't use CC apps and to show the new features for students s.

  These links may help:

  https://forums.Adobe.com/thread/1830010

  https://forums.Adobe.com/message/7826739

• my creative cloud won't let me log in to my mac only. PC, Yes.

  my creative cloud won't let me log in to my mac only. PC, Yes.

  If there is no entry of Adobe, follow the procedure below:

  N ° 1)

  1) click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  Step 2)

  Trash Adobe Creative cloud from Applications Eh well.

  Step 3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder .

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater and OOBE.

  Step 4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open file Adobe and trash folders named AAMUpdater ,Adobe Application Manager and OOBE.

  Step 5)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and click on ""clean Selected " ."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  Step 6)

  Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.

  https://creative.Adobe.com/products/creative-cloud

• my creative cloud won't do nothing is just a symbol of loading and nothing happens

  my creative cloud won't do nothing is just a symbol loading and nothing happens, any ideas on how to solve this problem?

  Does not open App | Wheels of progress turn continuously

• Creative cloud won't connect?

  Adobe Creative cloud won't sign me in I tried to uninstall and reinstall and I tried to change my password, but it did not work?

  I need to download the adobe software, but I can't because the creative cloud is not signing in?

  Help, please?

  (I use mac 10.9)
  

  Try to uninstall creative cloud using the uninstall program and reinstall it.

  Download uninstaller at the bottom of the link

  Uninstall the Adobe Creative Cloud desktop application

• "Set - up creative cloud has stopped working" error during download

  I get the error message "Setup Creative cloud has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available. I am running Windows 7 with Google Chrome browser and my computer stopped randomly when I tried to install.

  Alan, please try to remove the Cloud creative application - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and then install it using: https://helpx.adobe.com/creative-cloud/help/install-apps.html

  For the download error try: https://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html

  Let us know if you run in any specific message when installing it. We would be happy to help you.

• Installation of creative cloud no longer works

  I tried for 2 weeks install creative cloud on my macbook pro and it won't work

  Whenever I open it and go to apps it says: "the installation of creative cloud no longer works."

  

  I followed all the instructions about uninstalling, cleaner running, remove the OOBE folder, checking every file on the disk permissions - nothing works

  I created a new admin account and installed on it and it works fine, but I can't move all my apps/documents etc... to a new account just to use photoshop/lightroom

  I tried to go to the live support, but after 40minutes, no one responded

  Can someone please?

  I see some comments about broken on adobe files and other permissions, but I don't see any resolution on the forums

  Huge thanks to Sidibe on the live chat - it everything is solved

  for users who find this on my ~/Library/Application Support/Adobe folder permissions were wrong - I think the upgrade to the mavericks

  The 'admin' user group have read & write for the creative cloud app permissions could not create folders and files he needed too

  Gave the "admin" group r + w access and everything works perfectly now

• Check my billing information? All right so why creative cloud will stop working?

  I get a pop up everytime I open Photoshop or Illustrator or any other of my applications creative Cloud that says that I need to verify my billing information because there is a problem with the last payment, and this creative cloud will stop working if it is not dealt with. Well, I looked online and all credit card information seems fine so I clicked on change payment info and it says "thank you!" We have received your payment. "Well, if you then why he always keep counting the days until it stops? If everything on the credit card info seems well why did the payment not pass?

  Hi NinjaLeah2,

  I did check the payment portal, Adobe could not obtain payment from your bank, it was held on 3 December, 10, 17, 24. 2013.

  Please get in touch with the Bank to check the error, once done, contact Adobe at http://adobe.ly/yxj0t6 in order to regularize the subscription after update of the payment.

  Kind regards

  Baudier

• Creative cloud has stopped working

  For a while now, have I struggled with the creative cloud application.

  Whenever an update is available and I try to install apparently is normal, until the progress bar gets almost 90%, then it just closes the window. Background cloud creative process will continue to run and will be hogging resources, but the installation never seems to finish, long waited on it was 9 hours. When I say my computer restarts there is no pop up window telling me a process is ongoing and should be closed or whatever it is.

  Once I restarted my computer immediately a pop up appears which reads "creative cloud has stopped working".

  

  When I click to view the details of the problem, I get the following information:

  Signature of the problem:

  Problem event name: BEX

  Application name: creative Cloud.exe

  Application version: 3.5.1.209

  Application timestamp: 56be1bfc

  Fault Module name: StackHash_5861

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception Offset: PCH_09_FROM_ntdll + 0x0003C9EC

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.3.9600.2.0.0.768.101

  Locale ID: 1043

  Information additional 1:5861

  More information 2: 5861822e1919d7c014bbb064c64908b2

  Information additional 3:1318

  Additional information 4: 13181ae637ac2592fac0ca2dd662cdcc

  In the past, I worked around it using the tool of CCcleaner, removing with Panel command does not work and then reinstall everything, but he would rather solve the problem instead of having to pass an all-day reinstall all my programs Adobe when Adobe decides to date creative cloud.

  I fixed it.

  All I had to do was restore my computer to factory settings, and then when I tried to reinstall creative cloud everything worked.

• Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed

  Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed

  Hello

  Please see the links below for help:

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

  Re: Creative Cloud "Download error" message

  Error in downloading, installing or updating Adobe Creative Cloud applications

  Hope this helps!

• [Creative cloud] does not work [on OSX 10.11.2]

  Creative cloud does not work. I reinstalled it, it worked once and now nothing. So, the adobe web site is very slow.

  Please see the thread where the similar problem was addressed:

  White cloud screen on mac creative

  FAQ: What should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope this will help you.

  Concerning

  Megha Rawat

• I want to cancel my membership creative cloud, you guys can help me with this? Thank you.

  I want to cancel my membership creative cloud, you guys can help me with this? Thank you

  This is an open forum, not Adobe support... Click below

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

  -or https://helpx.adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp