My creative clouds said test trail more but I do not have youse it

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• Adobe asks me to enter a password for creative cloud install to make changes, but I do not have?

  I just want to download the free trial Illustrator anyone els have this same problem

  Please see:

  Change or reset a user account on your Mac - Apple Support password

  You forgot Mac password? How to reset your Mac password (with or without CD)

  I hope this helps.

  Concerning

  Megha Rawat

• Creative cloud said new installed Photoshop but still old version

  Today, I tried to update Photoshop CC (2014) and the bridge to the new versions.

  Installation seems to complete and Creative Cloud says the apps are up to date, but they remain the previous versions.

  What can I do to remedy this?

  Well, I must have made a mistake because he says that he has no more recent version - and yet when I've updated again Lightroom CC tonight creative cloud App said it had also updated for Photoshop CC 2014 and to the bridge. And then he said that he installed these.

  And my applications folder shows the changes to the contents of Photoshop and Bridge records at the time wherever I did the updates.

  However, the applications themselves are still the same with Photoshop being 2014.2.2.

  Apparently, I jumped to the wrong conclusion.

  Thanks a lot for your help.

• Hi guys, I bought a plan for using Photoshop and I can't download it. I received an email to verify my account after you pay, and then said: I will log in on creative cloud, I'm doing it, but it does not work, how can I do? Please someone help me

  I do not know how to connect creative cloud, and each time I try to discover by the website it shows just make me buy a plan (I already have)

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• I try to log out of my old creative cloud on my Mac account but his does not work...

  I recently made a creative cloud account but now I don't remember my password so I made a new, but it is coming to say email verification to my email,

  but I just want to open a session in my new. Ive tried to do what people have said here by deleting the opm.db file but when I try to empty my trash it says I can't because

  Creative cloud is currently in use... but this isn't? Ahhhh, someone please help ASAP

  Hi Elyshia,

  S ' Please uninstall Adobe Creative current cloud on your machine.

  -Remove the opm.db from the following location:

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE

  -Restart your machine

  -Download the installation program Adobe creative cloud since the help document: CC help | Creative cloud desktop

  -Install and connect you with your new code of Adobe.

  Kind regards

  Sheena

• Creative cloud wants my proxy password, when I do not have a proxy configured.

  This is beyond frustrating.

  After a few days of the installation of creative cloud for the first time I started to receive the screen below:

  

  Problem is that my COMPUTER service repeatedly informed me that I am does not work behind a proxy server and that none has been established. What they did was download and install Adobe Creative Cloud.

  Now, I can not connect to creative cloud to get new updates.

  What is going on?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My creative cloud said I started 30 days of free but I just bought my lisence, I forgot something?

  My creative cloud said I started 30 days of free but I just bought my lisence, I forgot something?

  Try to stop Creative Cloud 2015 to return to the mode of trial

  In particular the solution #3

• Ive joined creative cloud for photoshop and lightroom, but do add this to more than 1 device?

  Ive joined creative cloud for photoshop and lightroom, but do add this to more than 1 device?

  Hi employment,

  You can use creative cloud all products on 2 computers at the same time. So just install it on any other device.

  Please see how many computers can you install or run Adobe software on? ProDesignTools

  Kind regards

  Assani

• Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi I'm window7 user, I bought a creative cloud for students and teachers. but all the downloadable test app. That's why I tried 'buy now' button, "that assign the right to use" CC redownloading but "unlicensed" pop up. Help me.

  Hi decoen,.

  Your subscription is activate kindly try to disconnect from Creative Cloud app and reconnect.

  Please consult Creative Cloud applications unexpectedly back in the test mode. CCM, CS6

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• My creative cloud said he renewed on 21 July. But for some reason, my updates are the trials and expire tomorrow. How to run for tomorrow on my plan?

  My creative cloud said he renewed on 21 July. But for some reason, my updates are the trials and expire tomorrow. How to run for tomorrow on my plan?

  Please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  I hope this helps.

• Why Business catalyst is not said I have to buy Creative Cloud to publish my site, but I have already

  BusinessCatalyst says that I have to buy Creative Cloud to publish my site, but I already have Cloud creative and connected correctly.

  Hello

  This can happen if the site map is not no web hosting. Muse published sites are web hosting site, if the site map is other than web hosting, then it asks you to upgrade the site instead of launching the site.

  Also if you use a different account of BC, which is not pursued for the subscription of the CC then also it asks you to upgrade the site.

  Please let me know the url of the site you want to push to live.

  Thank you

  Sanjit

• I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  I paid creative cloud. I need first. But I had a month of trial version. And now the money from an account has been removed automatically, but I do not have first. What can I do?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Why Creative Cloud said all my applications are the trial?

  I just bought an annual subscription fee, received an e-mail of confirmation of dealer, the value was credited to my card, but app Creative Cloud said all of the apps are on trial.

  Even some that I started to use as trial yesterday are now expired.

  I really need my apps working again as soon as POSSIBLE.

  I write here because online and phone support are simply not working.

  Kind regards

  JC

  Hello

  In this case, please check the hosts file, if it has all Adobe entries or not. Please see the problem with CC Photoshop licenses to rename the hosts file if necessary.

  In addition, please freel free to contact customer service

  Kind regards

  Shelly

• I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?

  I had the creative cloud now for 4 months, but it says I don't have a subscription when you try to use PS, but I connect to Adobe and I do?

  I have download it again and he takes me to a page where it wants a serial number, I'm something wrong or missing something?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I installed the new version of LIghtroom (2015) compared to the creative clouds.  Creative cloud said that I installed the new version.  However, the shortcut icon that has been installed does not start the new version.  Also, I went to the link propertie

  I installed the new version of LIghtroom (2015) compared to the creative clouds.  Creative cloud said that I installed the new version.  However, the shortcut icon that has been installed does not start the new version.  I also went on the link properties itself, but without success in starting.  How to launch the new version?

  Thank you, toinimj59.  I did this part and the installation is complete (there is apparently not earlier--included an acceptance of the general terms and conditions...)

  Solution 1: Disconnect from the desktop creative cloud app and reconnect

  1. Disconnect from and to, the app Office creative Cloud click here for instructions to return in
  2. Launch of Lightroom.