My Cyberlink YouCam has to a black screen and troubleshooting says it's not compatible with my Windows 7. How can I fix it?
It worked and I tried to change the brightness and the screen went black. The exposure setting is completely to the right and I can barely see an image. Also, a pop-up came on compatibility, developed for Windows XP and I have Windows 7, so I clicked on Windows 7. When I go to setting on YouCam, it's showing only HP true Vision. This utility cannot fix it. Help, please.
Hi William,
I suggest you to perform the system restore to the date where everything worked well and let us know the status of the issue.
http://Windows.Microsoft.com/en-us/Windows7/restore-system-files-and-settings
Note: When you restore the system to a previous state, programs and updates installed later will be deleted.
For more information about the system restore:
http://Windows.Microsoft.com/en-us/Windows7/system-restore-frequently-asked-questions
http://Windows.Microsoft.com/en-us/Windows7/what-is-system-restore
http://Windows.Microsoft.com/en-us/Windows7/products/features/system-restore
For reference:
Why my screen is black when I start Windows 7? :
http://Windows.Microsoft.com/en-us/Windows7/why-is-my-screen-black-when-i-start-Windows-7
Warning: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry, click on the number below to view the article in the Microsoft Knowledge Base:
http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry
Note: When you restore the system to a previous state, programs and updates installed later will be deleted.
If the problem persists, then I suggest you to contact the CyberLink Support.
http://www.CyberLink.com/support/index.html
I hope this helps.
Tags: Windows
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