my friend opened a virus, I have nothing, no control panel, no icons, nothing

I have a blue screen. no icons, no program. I keep getting unable to save all the components of the file. and can not get to the recovery page.

Hello MelanieDabel,

I, too, recommend a clean installation.

You can see the following article on the subject of compromised systems:

Cleaning a compromised system
http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

Alternatively, you can also use the Microsoft Windows Defender Beta product offline to create a startup disk that will scan for viruses.  More information on the following links:

http://answers.Microsoft.com/en-us/protect/Forum/protect_scanning/how-do-i-boot-from-a-Windows-Defender-offline-beta/d903c94d-B588-4D94-80af-60e9ec775aef

http://answers.Microsoft.com/en-us/protect/Forum/protect_updating/how-do-i-create-a-Windows-Defender-offline-beta/1372bcbe-48F0-41d6-85E4-76d193e07ee9

http://answers.Microsoft.com/en-us/protect/Forum/protect_start/what-is-Windows-Defender-offline-beta/ed85361a-0f68-458A-B2E5-fd504b58b54c

Let us know if that helps.

Best regards

Matthew_Ha

Tags: Windows

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  • When you try to open the windows media player nothing happens

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    I had a Trojan attack my computer with the "buy our virus * to clean the virus we just find it for you. After that I ran a rescue cd I could use my computer, I thought - until I tried to open anything - use ANY program. Had this error: "this file doesn't have a program with her code to perform this action. create an association in the control panel to define the Associations. " Then I ran another malware program we found a single file of trogan more. But STILL I can't open ANYTHING - no programs. I ALWAYS get this error: "this file has no program associated with it for performing this action. create an association in the control panel to define the Associations. " I can't find this problem on any forum - all about opening a specific file, visit a Web site or an e-mail. I can't do anything or open all programs. Help!

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    Hello

    Just in case there are persistent pieces of malware here is the method of complete elimination.
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    1.
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    ---------------------------------------------------

    2.
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    AV.exe

    ==============================================

    Vista Internet Security is just another name for these:

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    RENAME this as necessary to allow them to perform: (use .com instead of .exe)

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run the
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    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits
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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
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    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
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    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs.
    It is a single scanner, VERY EFFICIENT, if it finds something to come back here or use Google to see
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    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

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    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

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    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

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    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
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    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

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