System cleaned after the attack of virus/malware using 6 recommended tools - 90% of the system is back to normal, but most of the options in the custom of open Control Panel!

The system was attacked by a virus/spyware. Microsoft Security Essentials has been installed after that - it found nothing after a comprehensive analysis. Malwarebytes Anti-Malware has been installed, it is the largest part of it and removed. Norton 360 has found rest. SuperANTISpyware has also been installed and this has also nothing after a system scan. Then ATF Cleaner and CCleaner were used to finish with what anyone else remaining areas may be temporary.

So right now the system is more or less fine - programs running, the internet works etc. However when I open the control panel and click on a bunch of things for example Security Center, Sound, customization etc - they open habit. You see that the cursor turns into the blue circle for a fraction of a second and then more nothing. No window opens and closes or whatever it is. Now, I assume that the pieces of the virus/spyware are still active but with all tools using the latest definitions not being not able to find anything like that, I wonder if it's just a case of something having disabled those elements and not them reactivated after cleaning. The reason why I don't think it's something malicious is also because some options such as the Windows Firewall, the Manager of devices and programs and features open and work properly. Any other malicious software would certainly avoid these access as they could help shorten.

Please help, thanks!

Hello

References to Vista also apply to Windows 7.

Make sure that system is really clean before doing this.

Follow these steps to remove corruption and missing/damaged file system repair or replacement.

Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

sfc/scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe)
program generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228

Then run checkdisk - schedule it to run at the next startup, then apply OK your way out then
turn it back on.

How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

--------------------------------------------------------------------------

After the foregoing:

What antivirus/antispyware/security products you have on your machine? Include everything you
ever had including those that you uninstalled. (These can leave leftovers that can cause strange)
questions.)

Search all .cpl files most will be in "C:\Windows\System32" However, you can have
others. Click on each of them at a time and see if it does not start - if so right click on it and
Rename using cpZ as the extension is is to find it. Try Control Panel - if no Dungeon of joy
try all the .cpl files. (Note that other people find other subfolders under C:\Windows should
not be judged because they are not active.)

Some of them are appwiz.cpl firewall.cpl, desk.cpl, powercfg.cpl, inetcpl.cpl, timedate.cpl and
others.

Icons do not appear in the Control Panel, or you cannot start Control Panel, the Welcome Center,
or games in Windows Vista
http://support.Microsoft.com/kb/936686/en-us

The Control Panel window will not open in Windows Vista
http://www.tips4pc.com/articles/Windows%20Vista/control_panel_window_will_not_op.htm

=====================================

If necessary:

You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation.
Be sure to do a good backup or three.

On-site upgrade
http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

This tells you how to access the System Recovery Options and/or a Vista DVD
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

How to perform a repair for Vista Installation
http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

Check with your system manufacturer that they all slightly different methods. They may have
included a recovery Partition or other methods to restore the default value. As the manufacturer of your system
We will sell you the physical disks cheaply since you already own windows.

I hope this helps. Rob - bicycle - Mark Twain said it is good.

Tags: Windows

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