My HP 6310 officejet printer will not print

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• My HP officejet 6500 will not print in colour without black. I tried to run the diagnostic, turning / of

  My HP officejet 6500 will not print in colour without black.  I tried to run diagnostics, turning on/off, changing the cartridge, mop up the cart - ink, withdrawal and the cartridges, printing a test page.  All to nothing does not.

  I continued to deepen the forum and found what was a soluntion for me.  I went to the configuration selected, then went to tools, it chose and then select printhead cleaning.  The first time that he clean the printhead, I only got six rectangles colored at the bottom of the test page printed.  My screen then asked if I wanted to get another clean process and I said YES.  Low and behold, the test print page not only the FCMA out with 6 colored rectangles but also tons of alphabets in black.  Hooray! His works again.  Hope this works for you.

• My Officejet 7410 will not longer accept WPA2 network access

  My Officejet 7410 will not longer accept WPA2 network access. He's always worked with WPA2, but after using the temporary printer with USB attached the printer wouldn't connect more after unplugging the USB. The only way to connect wirelessly is using WPA. What is the cause of this problem who can and how can it be resolved?

  Well, since you can't access your router to make changes, the only thing I can say now is take the device to a friends house and attempt to connect to access to the router for the tests.

• OfficeJet 6800 will not be printed on cardstock

  I just bought an Officejet 6800 Premium, and it will not print on cardstock. I get a message "on paper." I followed all the troubleshooting steps, nothing helps. At the end of troubleshooting, it is said that, if the printer will print on paper plan but not on a specialty paper, the problem is the book, not the printer. There must be a solution to this problem. A printer this sophisticated (any printer, really) should be able to print on cardstock. I called technical support and the Republic did not know what cardstock, and when I explained, he told me that printing on cardstock is not in the product, if the printer should not be expected to do. There must be a solution. Ideas?

  PROBLEM SOLVED! Instead use the 'card' setting in the properties of the printer, use one for heavy weight paper.

• OfficeJet k7100 - will not print on darker colored paper

  Hi all

  I hope for more help. I like to play and I want to print on lazer blue paper in grayscale. However, whenever I try the printer seems to ignore the fact that I have some paper in the tray and seems to give an error "no book". I tried to change the lighter paper and it works very well, it only dark paper.

  Any ideas or suggestions would be welcome.

  Thanks, Ethan

  Hello

  Done, I've sorted the problem. With the paper being dark, I understand that the sensor will not print. Then, I shone the torch on my cell phone in the printer and then clicked "print"... Hey presto, it prints!

  Thanks for your replies.

• New HP Officejet 6600 will not scan, copy or fax

  I have a 6600 Officejet from HP that will not scan, copy or fax.  Oper. The system is Vista 32 bit.  Printer purchased April 30, 2012.  Error message says: Scanner fialure - unable to scan, copy or fax.

  Hello Plypal

  You can try the HP scan diagnostic utility first, but in general the failure of the Scanner is a hardware problem that must be repaired. You can find the number of the media on the link below as well as the link to the Diagnostic utilities.

  HP Diagnostic utilities

  HP support by phone

  EDIT: I couldn't find it before, but you can also check the Scanner failure article to reset your printer and check the connection of the power supply.

  Failure to scan

• OfficeJet 6500 will not display ink using Windows 7 levels.

  I have a HP Officejet 6500, model E709n wireless. My OS is Windows 7 Home Premium Service Pack 1.  I downloaded and installed the drivers and software.  It will scan and print, but responses to double click on the scan and fax buttons is very slow.  It will not show ink levels.  I get a message that the computer cannot communicate with the printer.  The error message also tells me to check that the printer is on and the usb cable is connected.  Since they are obviously related, there is another problem.

  When I connected the printer to a computer running Windows XP Professional, everything works fine.

  Does anyone have a solution?

  Hey Bob,

  I suggest the doctor printing & scanning HP to see if it is able to solve your problem running. If should be able to recongize any wiring or driver error and solve them for you. If it does not solve the problem, post back with new details and will continue from there.

  Thank you!

  Sean

• HP Officejet 6600: Officejet 6600 will not scan for Mac OsX 10.5.8

  I have a HP Officejet 6600 and I can not scan to my computer that has an operating system Mac OsX 10.5.8.

  Hey @bessie-11,.

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your Mac OS X 10.5.8 computer to your HP Officejet 6600 e-all-in-one printer. I would like to help you to solve this problem today.

  First of all, can you have click here to review the methods of support for scanning your computer Mac OS X 10.5. I understand that the document that I talked to said it is for Mac OS X 10.6, but I assure you that the steps are the same for Mac OS X 10.5 operating system. When the page opens select the drop down to "scanner with HP Software". Please do run the supported methods of scanning to check if the scan software and the driver is installed correctly.

  Scanning still crashes, please proceed with the troubleshooting steps below.

  Step 1: Uninstall the drivers and software:

  Can I have it please click here to go through the steps on the reset printing system in your Mac computer. Please follow the steps to "reset the Mac OS X v10.5.x or 10.6.x printing system". The reset each printer to remove it from your computer Mac OS X 10.5, but will not uninstall the drivers. Therefore, if you use other printers on your computer simply ensure that they are connected with a USB cable or network connected and everything just (+) add hide them in. do not add your HP Officejet back in right now.

  Please click here to run the appropriate uninstall steps. When this page opens select the drop down to "Mac OS X 10.4 and 10.5" and run the uninstall steps listed.

  Once the uninstall is complete, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click Update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Finally, please click here to download the appropriate drivers for your printer. Once the site opens, select the download button at the top left. Once the download is complete, follow the instructions on the screen to install your printer.

  Once the installation is complete, can you please try to print and scan again to verify that your product is properly installed and working properly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• OfficeJet 6500 will not connect to the network

  OK - I know this ground was picked up, but I used every fix recommended here & come again empty-handed. Here's the deal: I have two Macs: a Mac Pro (Basic) and an iMac (remotely). Mac Pro running OS X.5; iMac runs OS X.6 (Snow Leopard). Cable ADSL from the wall to the router (Belkin pre - N); cable router on Mac Pro; HP 960C and JO 6500 has connected to the Mac Pro via USB connections separate. HP 960C and JO 6500 well work w / Mac Pro (by cable). HP 960C has worked (via radio) w / iMac up to what I've updated to Snow Leopard - no surprise b/c HP 960C does not (and will not) Snow Leopard driver. Wireless connectivity for iMac is fine except for OJ 6500 a. I tried everything - washing & re - install the software from the Apple website. Connection via IP address instead of the standard method (automatic); After installation by using the IP address, I get: "(IP address) is currently unavailable." Please check if it is turned on & connected or try again later. "or"home network is busy. I try to send a print job - it goes to the 6500 but 93% finished and then permanently suspended. Printer icon bounce on star red w Dock & number '1' on this issue. In the list of printers, 6500 has a Red House, rather than a green.

  OK - I found the answer on the Apple site & boy is simple: (1) remove the printer since the two machines, (2) drivers turn off 'sharing' on the host machine, (3) install the drivers on the host, (4) install the drivers on the remote computer, (5) turn on printer sharing. Voila! It's a question of the order in which you do things...

• All-in-one Officejet 5610 will not appear fax log

  Just downloaded updated software/driver for Windows 7 64-bit because of this message when you try to view the log of faxes: "C:\Program Files (x 86) \HP\Digital Imaging\bin\hpqmfc11.dll is not designed to run on Windows or it contains an error. Try to install the program by using the original installation media or contact your system administrator or support software provider. ' Error message box is labeled hposfx08.exe - bad Image. Computer will not read the original CD that was installed on the Windows XP computer. Update has not fixed the problem. What should I do? I can't tell whether or not a Fax has been sent.

  Hello, LCSB.

  You can print the scan log from the printer it self.

  Press SETUP > print report > Fax Log.

  If you want to print the Confiramtion then try steps below...

  Press SETUP > print report > Fax of Confirmation : send and receive

  Press SETUP > print report > Fax error report : send and receive

  Kind regards

  Jabzi,

  Help the community by marking this post as a Solution , if it has solved your problem!

  If my post helped you somehow, please click the Blue Star of KUDOS in my name!

  Although I work for HP my messages and responses are mine.

• OfficeJet 6600: officejet 6600 will not analyze several pages to 1 pdf file

  Anyone got a fix for this pathetic...?

  Why HP would release a product that will not scan multiple pages into one file?  Pretty basic functionality.

  Hello

  Which can be configured from the HP scanning software.

  Software HP Officejet 6600 press on scan a document or Photo.

  Select the PDF shortcut, and then click the advanced settings link.

  On the file tab, make sure the check mark next to the analysis a separate file for each scanned page is UNCHECKED, and then press OK and proceed with the scan.

  Kind regards

  Shlomi

• Upgrade from Vista to Windows 7 and my Officejet L7780 will not scan (no scan options) displayed?

  I've recently upgraded from Vista to Windows 7 now my Officejet Pro L7780 will not scan.  No scan option does not appear, anyone having this problem and do you have a fix for this problem.

  I try to download the latest drivers for Win7 on HP site and try it.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=2512010

  I hope this helps.

• All-in-one OfficeJet 6110 will not scan.

  I reinstalled and hardware (scanner) is recognized but will not give the ability to scan. I use Windows 7 32-bit but also windows virtual XP.  This problem has been uninstigated.  Does not work under XP 7 or virtual.

  I found this document which indicates the front button functions are limited in Windows 7, so if you try to scan form, it just will not work.  I also found this document which shows you all the different ways that you can scan with Windows 7.  Hope these helps.

• OfficeJet 4500 will not print black ink

  Our small office now has an Officejet 4500 a few months without any problems. Today, it stopped printing any black ink.

  -J' changed the cartridge to be sure, but at no time has it says low ink. This fixed the problem for a few pages but the problem popped up. I align the cartridges after the installation of the new cartridge.

  -J' tried to clean the contacts on the cartridge itself.

  -The functions still scanning and color ink can be printed.

  -Overall impression seems slower, apart from the question of black ink. You know not so bound.

  -The all-in-one has been used more frequently in recent weeks.

  had the same problem, I have the hp printer 4625... I tried the self-cleaning ink printer cartridge under Tools-> cleaning ink cartridge and it worked for me...

  don't know if you tried yet, but if not - it give it a shot

  I hope you will manage to fix it!

• OfficeJet Pro8610: OfficeJet Pro8610 will not print from any website

  I use Win7 (64 bit) with SP1 and I had to replace an OfficeJet 6700 with a new all-in-one. I did it with an OfficeJet Pro8610 yesterday.  After a struggle to get the printer works wirelessly (it was necessary to connect to my laptop (HP) via a USB 1 port) I went to an online brokerage account last night and printed a statement.  When I tried to do exactly the same thing today I can't print of this site I've always been able to do with my old 6700 OfficeJet-it'ds.  In fact I can not print from any Bank, brokerage, etc sites now.  I've uninstalled and reinstalled the drivers, both online and with the CD rom, I turned off the printer, the laptop and the router and I have the same problem.

  Has anyone seen this kind of problem and managed to fix the problem.  Thanks for the help.

  Alkymst

  I have a 2nd question that I'll post separately because I can't connect a computer laptop 2nd in this printer.

  Alkymst

  Google Chrome has a tendency to stick to old files, printing and print settings. To resolve this problem, you will need to change the Destination before printing of Chrome. If your print queue is configured correctly and that you can print from other programs, then open print your window chrome. On the left hand side, click on change.

  

  Once you do you will be able to modify the print queue that uses Chrome and you should be able to print your PDF documents.

  Regarding the suggestion of networking if you see guidelines referring to the activation of the web services or by entering your request on the connected HP Code then you can skip these directions. These instructions are primarily for the ePrint service.

  I hope this helps and I hope you have a great weekend!