My MacBook Pro (OX10, version 10.6.8) stopped communicating with my HP Photo Smart C410A.

Just check to see if I can still scan images with the Mac, and I can't, so the cable connection is OK.  And I printed a report for the printer works.  But I can't print from a MS Word file.

Hi there k-yapo,

This article should cover the problem you are experiencing. Give the steps described a shot and tell us if it helps.

Good luck!

Tags: HP Printers

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