OfficeJet Pro 8600 B74234 stopped communicating with all our computers

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• OfficeJet Pro 8600 analysis stops at Midway

  With the help of a relatively new in Officejet Pro 8600 on my iMac with OSX Mavericks.

  Printer is set up wireless, printing works fine. Scanning did too, until yesterday.

  When I scan a document through HP application scanning, or Mac "scanner" that appears in the Printers window, the printer is now the noise, the status bar starts and then stops. It does not move. I left it like that for hours, just to see what happens, and when I come back the job has been cancelled.

  Wireless connection is obviously good, as I can print and even when scanning printer responds immediately. It just isn't really complete - or even apparently start - the scan.

  Any idea of what is the cause? It seems that this could be a faulty machine.

  Thank you!

  Hello vertov,.

  Welcome to the Forums of HP Support!

  I'm sorry to hear you're having this problem with your 8600 scanning. A quick way to determine if your printer is having a hardware problem, make a copy.

  If the printer can make a copy, it is not a problem with the hardware with the scanner from scanning. If a scan failure is present on the printer, try looking in the steps detailed here: A 'Scanner failure' Message is displayed on the printer control panel.

  Also it is better to have the printer connected to a wall outlet directly for power, this will help you understand why: issues when connected to an uninterruptible power supply/Strip/surge protector power.

  I'll come back and get your answer.

• HP Officejet Pro 8600 N911a: Default community names

  Hello could someody help me know if its possible to change the default community for all the printers?

  This is because it is considered as a vulnerability by CVE

  HP Color LaserJet CPImpresor. 3525

  HP Officejet Pro 8600 N911a

  Thank you very much

  I suspect that @jfba done refers to the SNMP community name, not the name of the printerto Windows .

  I have no idea if this can be changed on the Officejet Pro 8600 printers; LaserJet 400 Pro M475dn, the value can be changed via the Integrated Web server interface:

  

• HP Officejet Pro 8600: Scanner stop working

  The scanner to stop working on my HP Officejet Pro 8600 after downloading Windows 10

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series-N9...

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  You should be able to use the Scanner software after the foregoing is installed successfully.

  Hope that helps!

• HP Officejet Pro 8600 Plus stopped Scan of the computer... Said the computer could not be found. Help!

  Hello

  I've been enjoying our HP Officejet Pro 8600 more MFP for a year now.

  Analysis of the it function on our machine no longer works. It indicates that the computer cannot be found. I used this feature all the time in the past.

  I can acquire a scan from an application, like Photoshop and I can scan to a removal storage device, but I can't use the computer Scan, and I really liked this feature!

  A few days ago, our computer has been infected by a virus. A Norton agent could succeed in eliminating it. Do you think this could have disabled the feature computer scanning?

  How can I get the MFP to recognize my computer again? I've looked up and down and impossible to find the solution for this.

  Thanks for any help you can provide!

  (With the help of a HP PC with Windows 7 64-bit)

  This solution fixed my problem:

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/scanning-function-does-not-work-but-able-to-print-from/m-p/3604099/highlight/false#M83505

  Thank you very much!!

• OfficeJet Pro 8600 Plus exemplary prints with black streaks

  I just bought a HP Officejet Pro 8600 Plus and it seems to work perfectly when printing; However, when I tried to copy something, the copy came out with black streaks that close to unreadable printing and are more dark/concentrate toward the left side of the page.

  How can I solve this problem?

  @Imagehappy, you have the more than 8600 or a different version of the 8600?

  The reason for the question is because I want to give you a link to update the firmware.

  Also, do not forget if you can find one of my post useful or want to say thanks don't forget to click the White Star under my name to give me congratulations.

  I really appreciate it!

  Thank you!

• OfficeJet Pro 8600 n911g stops and you need to restart the spooler on Win Xp

  Hello

  I have an OfficeJet Pro 8600 N911g printer.  It is networked and I put the static IP address on the printer.

  I have a user with about once a day to restart the Windows print spooler service so that tasks start printing.  I loaded, uninstalled and reloaded the Windows XP drivers.

  Any thoughts on how to solve this problem?

  Hello

  Have you used the latest version of the software on the HP site?

  If not, uninstall the printer from programs > HP > printer folder and then install the latest version below:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  I suspect also any security program which may block the network connection (assuming that by the description of problem on a single user), temporary disable any software firewall running and check if that can cause printing to stay in spool it print.

  Try to run the HP print and Scan doctor, click on network > firewall help and make sure any firewall running is disabled, then follow Fiox print and check what is happening:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-109037-2&cc=us&DLC=en&LC=en&OS=228&product=4323648&sw_lang=

  If still the same I guess rather the envoirnment of the OS, you can try running Microsoft Fixit to diagnose service print spooler for questions and automatically check if this can help:

  http://support.Microsoft.com/mats/printing_problems/

  Shlomi

• OfficeJet Pro 8600 Plus: Officejet Pro 8600 Plus stopped scanning

  I've been scanning 30 pages at a time and scan has stopped in the middle of it.

  Can someone advise on my problem. The diognostic tool says that is missing a driver?

  Thank you.

  Barbara

  Hello Barbara, alias @Maltesem ,.

  I read on the digitization of problems you are with your Officejet 8600 stop in the middle of a scan. The "full" pilot could very well be missing and causing this problem. Here are some of my own suggestions that I can offer.

  1. uninstall the printer software from the control panel. Make sure that you remove all components of the printer.

  2. restart the PC (important)

  3. download and run the Setup to install the "Full Feature" driver: HP Officejet Pro Full Feature Software and Driver

  Try to scan the image. If the scans still cancel, make sure that the printer is plugged directly into a wall jack, avoiding bars power and surge protectors. This ensures that the printer is full on and can help greatly.

  If the problem persists, call us directly to discuss your printing with HP options.

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• OfficeJet Pro 8600 all-in-One connected as network printer loses connection

  In December 2011, I bought a HP Officejet Pro 8600 all-in-One to replace an Officejet 6500 as my network printer home. The 6500 worked very well on my cable, but his screen did not, I tried some of the features offered by the 8600 and I got a good price on a new warehouse of BJ. I have the 8600 connected via ethernet (not wireless), with a static IP address. All my computers on the network are running Windows XP Pro SP3 and are up-to-date with Microsoft updates. However, from one day to the next my 8600 will lose connectivity scan (Scan of the computer shows it as being disabled on all my computers at the same time, and I can't reconnect), and if I do not have anything he'll (as in a few hours) also lose connectivity impression. The only way to restore connectivity is to uninstall the HP Officejet Pro 8600 device software basis of all computers, and then reinstall the printer. I had a phone conversation and two debates with HP Technical Support; They suggested that the problem is in the firewall on the computers (but if that were the case I don't think that the loss of connectivity would occur on all computers at the same time), the IP address setting (doesn't make sense) and the printer driver is not not the latest version. I tried all the suggestions, and none of them have solved the problem. The last counselor "has raised the issue to the next level", which proved to be a Manager with no technical expertise and his only suggestion was that I have to return the printer to the merchant. I think the problem is the firmware in the printer (which, according to the 'update' on the printer option, is the latest version). Any other suggestions or experience?

  After a lot of research and find the settings that I did not know that Windows XP offered, I found that the following appear to have solved the problem I've known - at least the printer is now operational for more than 48 hours without losing printing or scan connection. Here are the steps I used:

  1. Start Control Panel  connections network and Internet

  2. Choose "network connections."

  3. Right click on "connect to the Local network.

  4. Choose "Properties".

  5. In the top window is the name of the Ethernet computer connection port, select "Configure" next to this window

  6. Select the tab labeled 'Power Management'

  7. Uncheck the box "allow the computer to turn off this device to save power".

  8. Select the "Advanced" tab

  9. Select the entry "power saving Mode".

  10. If this entry is set to change 'On' to 'Off '.

  11. Select 'OK', and then close the windows that were opened

• OfficeJet pro 8600: my two network printers has stopped printing

  I have two printers officejet pro 8600 in my house. All of a sudden both are not available from any laptop or mac on the network. This issue is not isolated to a single laptop or a printer. Printers are online and have an IP address. However, if I type the IP address in a browser, it can not be found. If I use the function "" update IP address"and run a search, it fails. I am certainly on the same network.  I always can email docs to my address hpeprint. Please advise...

  Turn off the printer and router. Turn on the router and wait 3 minutes. Now the power on the printer and wait they connect to your router, check. Try now.

• OfficeJet Pro 8600 N911A: fax wireless

  I need to be able to SEND faxes.  Is it possible to configure my Fax on my Wireless HP Officejet Pro 8600 model N911A?

  Welcome to the community of HP @BARBEO,

  I understand that you are looking to set up your HP Officejet Pro 8600 fax functionality. I'll be happy to help you.

  It is possible to configure your HP Officejet Pro 8600 to fax, however, fax can be used through your wireless network, so the printer will be connected with a telephone cord. Below, I've posted a link to a document that has some instructions on how to configure the functionality of your HP Officejet Pro 8600 fax. Please try all the steps in order and get back to me with the results.

  HP Officejet Pro 251dw, 276dw, and printers of the 8600 series - set up the all-in-one to send and receive faxes

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• HP Officejet Pro 8600: No Wifi connection between the computer laptop and HP printer

  Hi, I just added W10 os for my laptop, I was on os W7, work system very well, my printer is Office Jet Pro 8600, both laptop and printer are connected to my wireless router, but my laptop cannot find my printer, I misplaced my original disc, can anyone advise me on what it takes to please. TIA

  Hi @Rockabilly,

  I was able to locate the software you're looking for, but from your description, not having is not the software may not be the question. I will first provide you with the software, then if you continue to have problems, let me know and we can go from there.

  Printers HP Officejet Pro 8600 Plus and Premium e-All-in-One

  E-all-in-one printer, HP Officejet Pro 8600 - N911a

  Alternatively, you can also download and run the HP printer install wizard for Windows

  The HP printer for window installation wizard was created to help users download and install the latest and most appropriate HP software solution for their HP printer.

• HP Officejet Pro 8600 Plus tray 2... to be configured.

  Is it possible to select the Tray 1 or 2 as a default value with HP Officejet Pro 8600 Plus? Thanks to all of you who have experienced the ability of tray 2... to be configured.

  Fred

  Here is a document with information about printing from tray 2:

  http://support.HP.com/us-en/document/c03073416

• OfficeJet Pro 8600 Plus: PC stopped communicating with wireless Officejet Pro 8600 more

  My HP printer has been connected to my PC via my home wireless network and work without problem, for 18 months.  A few weeks ago the printer stop appearing in the printer dialog box when I went to print a document.  The printer continues to operate wireless for all my mobile devices without problem.

  I went through all the HP process and tools for troubleshooting, downloaded and installed all updates, nothing helps.  I uninstalled my PC off and now it will not reinstall.  The installation process see the printer on the network, but when I try to install it it said "cannot be installed on the network" and it goes no further. I lost hours and hours trying to get to the bottom of it, nothing helps.

  What is the problem?

  Hi @Layli,

  Welcome to the HP Forums!

  I noticed that your PC has stopped communicating with your HP Officejet Pro 8600 wireless connection more. I'm sorry to hear that, but happy to help!

  Out of curiosity, what happens if you install the printer using the USB method wireless configuration? Check out this guide, your wireless printerand select Configuration USB wireless.

  Also, if this does not work, able to install the printer are you using a USB connection? In this way, we can see if the problem could be the connection itself or not.

  You see error messages on the control panel of the printer at all?

  Thanks for posting and hope to hear from you soon!

• OfficeJet Pro 8600: communicating with the help of consumption on HP products

  My immediate problem is that my printer does not print after installing new HP ink cartridges. It worked very well, and I had a weak color and a black ink supply, so I replaced all the.

  The biggest problem is that we cannot reach, talk, email or instant message someone connected remotely to HP.

  They have a shield until molasses made up a wall of 40 regions, departments or products, followed by a re - direct to sub contract of sale or repair companies that appear when you try to click on certain areas to help.

  It is very difficult to get real help from HP directly.  Sales and marketing and promotion.  It is senseless to have an image of high class and the name and not standing behind your product, service, information or assistance.

  It makes people go to another brand name in the future.  I have a HP4215 printer / a 4180printer of HP and an Officejet PRO 8600 wireless printer, a HP Pavilion CPU and an HP laptop.  But for the life of me, I can't reach everyone out there to tell me how to fix or troubleshoot the product.  And tryng to find a local repair for printers? Is not the case.

  So MY question is, either A) how to make a rep from HP to contact me about my problems, or B) how to get the most money for my HP products when I jump from another brand that has the customer service?

  Thank you.

  R. Adams

  Hi @Arley2u ,

  I brought your question to the attention of a team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).

  If you are unfamiliar with the operation of the function of the Forum, private messages you can learn about this here.

  Kind regards
  George