My plan was to be renewed, on 31 May, but stop working before that. I'll be without him for 48 hours
I have an annual plan of creative cloud, received the information that it would be automatically renewed and the expiration date is May 31.
To my surprise, we begin to receive messeges alert for expiration. Today, May24, the application stop working and we coudnt activated. We asked the support who said that it was a server issue, and it would take 48 hours to fix.
They have not solved the problem, I have deadlines and requires software, not from time to time.
How a company just don't take into account customer and what happens? There is no other way?
Thank you
Sergio
Hello
You will need to contact support by calling/chat for this request.
* Be sure to stay connected with your Adobe ID before accessing the link above *.
Please see Support FAQ: how to contact Adobe for support?
Hope that helps!
Kind regards
Sheena
Tags: Adobe
Similar Questions
-
When I close the ms word document I have thi above message. -.
Download updates for
There was a problem with that caused it to stop working correctly.
Your computer may run out of updates that can help improve its stability and security.
Go online to search for and install the Important updates and recommended.
In the left pane, click check for updates. If updates are found, click view available updates.
Select all important updates and then click install. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
Note
If you have activated the automatic update, you can not see important updates listed. If this is the case, the updates have already been downloaded to your computer.
More information
Please explain and help understand and solve the problem.
To learn more about updating your computer, go to the Microsoft site and read the following article:
Hi nandiniatmasiddha,
1. did you of recent changes on the computer?
2. you only receive the error message when closing Word document?
3. do you have security software installed on the computer?
I suggest that you check and install the updates that are available on the computer, including Microsoft office updates and check if it helps.
How will I know if my computer is up to date?
http://Windows.Microsoft.com/en-us/Windows-Vista/how-can-I-tell-if-my-computer-is-up-to-date
Updates: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questions
If you still get the error message when the Word document is closed then I would suggest that you post your question in the forums of Microsoft office by using the link below.
-
How can I get the Boot Camp utility to install entirely in Win 10 Pro? After winning 10 Pro was finished installing, the installation of Boot Camp process began but eventually got stuck at halfway through (for 20 minutes) on stage 'Realtek Audio. A restart of Windows has not triggered a recovery or re-starting installation of the Boot Camp utility. Windows, it works, but I have no utilities 'Boot Camp' and can not find any Boot Camp file stored on the side of Windows again.
Please see Bootcamp 6.0 driver install interrupted for resolution.
-
· Signature of the problem:
· Problem event name: BlueScreen
· OS version: 6.1.7600.2.0.0.768.3
· Locale ID: 2057
· More information about the problem:
· BCCode: 124
· BCP1: 0000000000000000
· BCP2: FFFFFA8005BB6028
· BCP3: 00000000F2000040
· BCP4: 0000000000000800
· OS version: 6_1_7600
· Service Pack: 0_0
· Product: 768_1
Hello
Have you added new hardware internally to the new machine?
He is on a new machine and a serious hardware error, you should contact the seller and the
The system immediately for repair or replacement manufacturer's support.No software or the Windows version will normally fix this error as it is the material. It is '' possible. ''
This could be caused by the display and video drivers.Of MSDN BCCode: 124 0 x 00000124
Bug Check 0 x 124: WHEA_UNCORRECTABLE_ERRORBug WHEA_UNCORRECTABLE_ERROR control has a value of 0 x 00000124. This bug check
indicates that a fatal hardware error occurred. This bug check uses the error data
which was provided by the Hardware Error Architecture WHEA (Windows).-----------------------------------
There may be more information by using these controls, but this is rarely repaired by the user and on a
new machine do more you more they will say it was something you did caused
the question.It is an excellent tool for displaying the blue screen error information
MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.
http://www.NirSoft.NET/utils/my_event_viewer.htmlBlueScreenView scans all your minidump files created during "blue screen of death," collisions
Displays information on all the "crash" of a table - free
http://www.NirSoft.NET/utils/blue_screen_view.htmlI hope this helps.
Rob - bicycle - Mark Twain said it is good.
-
* Original title: Partition
Hello
I got a new hard drive and I tried to create a new partition on it.
I declined 1 to using windows 7 and then I was give ruined a new disk name, but there say now that it is unallocated space and the top line is now black instead of blue and it won't let me give it a new name.
So, I now have to do to get this space as a new section of road.
Thanks for your help.
He said now there is unallocated space and the top line is now black instead of blue and it wont let me give it a new name.
You must format the partition until you can give it a name.
If that fails, use snippingtool.exe to create a snapshot of the Disk Manager. Save the snapshot on your desktop, and then attach it to your response.
-
Charged for new plan while the old plan was intact
Recently, I noticed that my creative cloud composition plan was too expensive, so I went to switch plans not knowing that I have would be charged for the switch while my old plan was intact. Should not change the customers once their old plan expires? Now I'm in the hole more for this reason and chat support and hotline were no help to make this change go away.
Renewal plans automatically at the end of the period of membership, unless you cancel. If you launched a second, contact support to explain your situation and cancel the old membership:
support: Contact Adobe Customer Care.
For more information, please visit: FAQ: how to contact Adobe for support?
-
I wanted to just make sure that my plan was cancelled.
I wanted to just make sure that my plan was cancelled. My confirmation for my case number is: 0217263114
Hi Lisa,
Unfortunately the subscription has not yet been canceled.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
-
I paid my creative student account for 2 months but I found our school to provide a plan of one year $ 170 for us. So, I bought this plan. Will my older plan was automatically cancelled or need for any other action? My account is [email protected]
You need to get the previous plan cancelled.
If it's subscription month. You can cancel this subscription form your adobe account:
Cancel your membership creative cloud
Otherwise please contact support:
Hope this will help you.
Concerning
Megha Rawat
-
We were members of creative cloud and when the membership was to be renewed, we asked one month free. This leads to 2 accounts creative cloud on our page... a renewed and paid for and the other related to the temporary use. How get rid of the temporary use of a month? They both have the same ID and both appear on the administration page. Thank you.
Please contact customer service to get this resolved.
-
I recently bought a new computer. I didn't have to transfer my itunes library or return it high and ended up to the top of the deletion of my library on my ipod. I was able to recover the purchased music, but is it possible to recover the music burned to a CD?
Your i-device was not designed for unique storage of your media. It is not that a transfer backup device and media has been planned with you keep a master copy of your media on a computer that is in itself independently supported against loss. To use a device with a different configuration, you pass the old library from a computer or a backup directly in the new configuration, not the device to the library. Synchronization of media isn't a way, computer to the device, update the contents of the device to the content on the computer, update or restore the content on a computer. The exception is iTunes Store purchases that can be transferred to a computer.
Redownload or transfer your iTunes Store purchases an iPhone, iPad or iPod to computer - https://support.apple.com/en-us/HT201267 - 'this feature only works for content purchased from the iTunes Store. From iOS9 is more apps that now need to be re-downloaded directly from the store.
To transfer other items from an i-device to a computer, you will need to use third-party commercial software. See this document in turingtest2: recover your iTunes library from your iPod or device iOS - https://discussions.apple.com/docs/DOC-3991 even this method can fully recover what you originally had in the library. For example, in order to save space during synchronization if you had converted music files at a lower rate, or photos at a lower resolution, it is these lower quality files that will pick you up.
If you subscribe to the Apple music, titles that are not part of the content that you have purchased or downloaded may not be transferred and must be downloaded directly from iCloud.
-
Hi I was using my Blackberry 9930 for a little over a year now, with the same data plan.
A few days ago my laptop could not start, so I reinstalled my OS. However after successful relocation, I met a problem to access the surveys BBM, browser and Blackberry Protect.
Wifi, browser and Appworld are fine (BBM and Blackberry Protect not fine).
However, when I turn off my wifi, I get this.
Check the service book, I noticed many missing articles...
Please note that these are ALL the elements, nothing more to scroll down for.
I noticed there is an additional element in Options > device > advanced system settings: i.e. the enterprise activation
Click to open the Enterprise Activation (I also get this window when I open the mail setup), I come to the page of connection probably BES.
Other messages, I understand that this could be the it policy. I've done many factory reset, via DM directly, via the command prompt using the loader/nojvm command and /resettofactory
Things I did without success:
-Full Wipe and reinstall operating system (7.1.0.580, 7.1.0.755 and 7.1.0.991)
-Remove the policy with the above methods
-Record of Routing Table, locally on the host's phone and asking the carrier to do so.
-Access my site of carrier (telkomsel.blackberry.com) of the pc and return Service directories.
Things to note:
-Emails are working properly, can send and receive without wifi
-Browser and Appworld are fine, only when the wifi is enabled
-Change SIM on another blackberry, my data plan works perfectly
-If I add a contact (phone B) through BBM surveys, phone B receives the request. However when a phone B accepts, nothing happens.
-L' opposite is not true. Phone B please, my phone receives no notification.
My career was told that my PIN code may be suspended/compromised, is it possible? and how should I proceed if it is true?
Please advice and much appreciated.
Thanks for the clarification.
Linsner wrote:
My carrier checked on my code PIN and IMEI on the Blackberry Administration Site and showed me a report saying that my phone has been blocked or suspended.
The carrier States that I have to bring this matter to Blackberry since:
1. I did not buy the handset of them (carrier)
2. they have proved that my data plan works when the SIM card is transferred to another handset.
Assuming that the suspension of the SPINDLE is true, nobody knows how should I proceed?
Indeed, the situation is delicate. The support service is always the responsibility of the carrier, because they are the entity that provides services. But subsidies related to the device falls to the original place of purchase, or an entity to which they have assigned to your supported devices. When the unit was purchased elsewhere, the service provider can refuse support for issues related to the device. And it seems that your service provider is to determine it's a question related to the device rather than a question related to the service. I don't know if this conclusion is correct or not... I tend to interpret your situation as related to the service, rather focus on the device, but I have not seen the 'rules' that they must follow to do this.
As such, your next step would be to contact the Manager of your support related to the device. Maybe it's your place of origin of the purchase, a service centre or other entity... it varies depending on the region, and I have no idea of what the device-support model is made for you. If you are unsure, contact your original purchase for orientation.
If all goes well, they will be ready to take your case and it degrades to the BlackBerry without cost to you. I can't say whether they will be or will not be. Sometimes, when issues come and the two types of support (device and service) are not provided by the same entity, there may be a tendency for each to blame others, unfortunately, leaving the end user without recourse, but to continue to try to climb with both entities until you reach someone who will be willing to take responsibility and provide the necessary climbing.
There is something called incident support, but it costs to just ask the original question, since you are not through support contracts that are in place. If you want to study, you can check it out here:
There is also this link, but I can't vouch for its usefulness because I've never needed to use it and reports in our community here indicate mixed results. But you can try:
Good luck!
-
Tried to install adobe apps after renewal of the license but the creative cloud does not appear
Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all
Hi Karlo,.
Hope that helps!
Kind regards
Sheena
-
All I wanted to do was save my trial version of Photoshop, and I think that I just paid $9.99 for some BS Clould creative. How to do what I wanted vs pay for something that I didn't? It is impossible to talk to or e-mail to a human being. I just want to have my work in photoshop again like in the demo. Thank you
Photoshop is part of the collection of product called creative cloud. If you pay $9.99 a month, you have the Creative cloud photography Plan, which lets you run Photoshop and Lightroom until you stop paying. So, you could have what you need - check your receipt.
Despite the 'cloud' in the name, the apps run locally.
-
I bought the annual plan for Illustrator CS 5, but MY download is nowhere to be seen. I bought 24 hours ago, I bought the annual plan for Illustrator CS 5, but MY download is nowhere to be seen. I bought 24 hours ago
Impossible... CS5 is long before there was such a thing as a cloud subscription
When you buy any program from CS5, which is no longer sold, you will receive a serial number to enter during the installation
kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859
Given that you could not buy CS5, what have you bought?
-
AirPlay does not work on Apple TV with ios 10. It was working before the update. Please notify.
Try these steps, check to see if things work after each step if necessary, before you try the next.
- Check AirPlay is on the Apple TV (turn market if it already is)
- Check that both devices are on the same network (settings > Wifi on the mobile device and the settings > general > network, on the Apple TV).
- Restart the Apple TV (settings > general > restart).
- Restart the Apple TV by removing ALL cables for 30 seconds.
- Restart your router. (Also try to remove the power cord for at least 30 seconds)
- Restart your computer or mobile device.
If you're still having problems, try to use 802.11n for wifi if you currently use 802. 11B or 802. 11 g.
If your problem is AirPlaying starting a computer, try turning off bluetooth
If you're still having problems, the following article can help you.
Troubleshooting connections and Wi - Fi networks
WiFi Diagnostic Software (for Mac users)
You will also find help on this page, where I have collected some of the more unusual solutions for network problems.
Maybe you are looking for
-
I even got this message when I tried to post my question! It is said that Firefox can not verify a connection with mozilla, or any website, I am visiting, because the security certificate is not valid. It gives even the dates to which the certificate
-
Can I install 4 GB of RAM in a Satellite A200-1VP?
Bought a 1VP A200 a few weeks ago and I think you, she might benefit from a bit more RAM. I am aware that under vista 32 bit I Wona? t have access to all 4 GB, but all I could win would be a bonus (3.5 GB?) 4 GB can be installed in my notebook with n
-
HP Pavilion 550-194NG: if I can downgrade the CPU?
I have a HP Pavilion 550-194NG that comes with a processor i5-6400. I would use this processor on a different system, but use instead an Intel Pentium G4400 (must also be taken 1151) in the HP Pavilion 550-194NG instead. should I expect any trouble?
-
Satellite Pro M70: Should I uninstall the old drivers before installing the new?
I downloaded the 'INF update utility', the software of the chipset for my Satellite Pro M70 for windows vista, but not sure if I need to uninstall the old driver before installing the new.
-
HP Deskjet 3545 scanning show (exit Scan comes in pieces)
Hello I recently pruchanged HP deskjet INK advantage 3545 printer all in one, everything is very well expect to sweep. Whenever I am trying to scan something this device save several copies of this specific analysis into pieces, example - if I try to