7310 all-in One - Installation error not complete after years of use?

Similar Questions

• OfficeJet J4680 all-in-one: J4680 does not work after installing windows 10

  I have recently installed Windows 10 on my Dell laptop.  Yesterday, I was able to print wireless at my J4680 JO.  Today, I tried to analyze, and he is identified as not online.  Can't print now.   I turned off laptop, router and printer and restarted.  I added the latest driver.  Still no luck (in print or scan - still says offline).  Help, please.

  Thank you

  Hi @mlanders55,

  Welcome to the Forums of HP Support! I see that you have problems of analysis, since the upgrade to Windows 10. I will do my best to help you with this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  If you have not completely uninstall and reinstall the printer software already, I'd say to start it there first. Here is the link to the latest drivers: OJ_AIO_J4600_Full_Win_WW_140_408 - 5.exe

  You can download and run the print and Scan doctor, he will diagnose the problem and could solve it automatically.

  What were the results when you ran the Print and Scan Doctor?

  I have provided a paper for not being able to scan using Windows 10. If you're still having problems, try one of the applications in step 6 of the document, unless can not analyze after the upgrade, HP printers - printer after Windows upgrade problems 10

  Please let me know the result and if there is anything else I can help you. Thank you.

• OFFICEJET J4680 ALL IN ONE PRINTER does not print after installing Windows 7

  THIS HAPPENED MORE THAN A MONTH. I STARTED WITH WINDOWS VISTA. HP SUPPORT ADVISED LATER FOR THIS WINDOWS 7 WORKS BETTER FOR MY PRINTER. NOW I HAVE INSTALLED WINDOW 7 AND I GOT THE PHONE SUPPORT TO GO ON MY COMPUTER AND SET IT UP. EVERYTHING WORKED AS SUPPOSED, PRINTING, SCANNING. THE NEXT DAY I TRIED TO PRINT SOMETHING AND I WENT BACK TO SQUARE ONE. The SCREEN LIITLE ON THE PRINT JOB CAME AND SAID THAT the PRINTER does NOT PRINT. I WENT TO THE HP SOLUTION CENTER AND A NOTE SAID THAT THE PRINTER IS DISCONNECTED. I RETURNED AND COPIED MY NETWORK CONFIG. AND THE WIRELESS TEST. EVERYTHING IS RUNNING WELL HUNG OF THE PRINTER. THE DEFAULT PRINTER IN THE RIGHT IMAGE. THE ONLY THING I NOTICED WAS IN THE PORT AREA. UNDER THE WINDOW VISTA, I GOT TWO PORTS. ONE WAS FOR THE PRINTER AND OTHER FAX. WHEN THE HP PRINTER HAS BEEN REINSTALLED, I DON'T KNOW IF IT STARTED WITH ONLY ONE PORT. THE PORT IS ENABLED BY IT AND HAS THE FAX FROM WORD TO THE END ON WINDOWS VISTA, BOTH PORTS HAVE THE SAME INFORMATION, EXCEPT A EU FAX OF WORD AT THE END ANY HELP ON WHAT SE PAST.

  I JUST INSTALL WINDOW 7, MY OFFICEJET J4680 ALL IN ONE PRINTER. NOW IT WON'T PRINT. THE DAY BEFORE, IT WORKED.

  Hey 123 problems,.

  You will need to go to the HP website to download the latest software/drivers for your printer on Windows 7:

  http://h10025.www1.HP.com/ewfrf/wc/product?product=3692888&LC=en&cc=us&DLC=en&lang=en&cc=us

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• HP Officejet 7310 all-in-One: printer does not print when connect you to the router

  I can't print from a Mac book pro wireless connected to dsl ATT modem/router.  My printer, HP Officejet 7310 is connected to the router with an ethernet cable.  I can print a test page from the laptop and see my supply rate.  When I try to print an e-mail or my word processing, I get my printer icon on the desktop that said it printer, no error message, but printing does nothing.

  I use the latest driver from apple, 2.0.4 and I have installed and uninstalled the printer numerous times and I

  Download the software twice.

  The HP network configuration page shows the same IP address of the printer, as does the router.

  The printer works fine if connected to the laptop.  If I connect the printer to my mac mini, which is also connected to the

  router by an ethernet cable, I can print from the laptop.  What is going on?

  Hi @TimL2,

  Welcome to the HP Forums!

  I noticed that you can not print with your HP Officejet 7310 when connected to your router. I'm happy to help with this problem!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this guide is useful!

• HP Officejet 7310 All In One Oxi does not illuminate

  I turned the computer and the printer off a few nights there, and now the printer will not return.

  The troubleshooting steps described in this document can help solve the problem.

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• I can not install Seagate Crystal reports 6.0 Massage I got is system error configuration configuration is not complete (after 36% of installation)

  I can not install Seagate Crystal reports 6.0 Massage I got is system error configuration configuration is not complete (after 36% of installation)

  Hi elbashkateb,
   
  I suggest you to remove Seagate Crystal Reports from your computer by using the windows cleanup utility. Then download this software again and try to install in clean boot mode.
   
  Download link for the windows Cleanup utility: http://support.microsoft.com/default.aspx/kb/290301  
   
  From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

  Steps to clean boot mode:

  1. click on start, type msconfig in the search box and press ENTER.

  If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

  2. in the general tab, click Selective startup.
  3. under Selective startup, clear the check box load startup items.
  4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.
  5. click on OK.
  6. When you are prompted, click on restart.

  Now, try to install the program and check.
  http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

  Hope this information is useful.
   
  Umesh P - Microsoft Support

• Home surveillance camera kit, that will not work on Windows 7 OS. I have the following message: "DVR installation may not complete. Ox00000222 error code.

  I bought a home surveillance camera kit, that will not work on Windows 7 OS.

  I have the following message: "DVR installation may not complete. Ox00000222 error code.
  I really need to get this working on my computer. Can anyone help please?

  Contact the manufacturer of the camera to get their installed software.

• HP Officeject 7310 all-in-one will print but does not copy

  I have an HP Officejet 7310 all-in-One printer will print and scan, but will cease to copy.  Can someone help me with this problem?

  Another thing to check - in the front, press the Menu key, select Type of paper, plain paper, copy OK and then press start copy in black.

• OfficeJet 7310 all-in-one

  No longer, print error message: has not "Filter" Stopped -

  Hey @KMAN1,

  Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

  Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

  * Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

  Source

  Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

  Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

  Thanks again for posting in the Forum from HP Support.  Have a great day!

• C7280 all-in-One: C7280 all-in-One installation on Windows 10

  Anyone know what the following error codes when installing the software for this printer:

  393970

  and

  33504353

  What I did to work things out is as follows:

  1 installed HP Scan and Capture and HP Aio Printer Remote (to use instead of the HP Solution Center)

  2. reinstalled the HP C7280 features full software and driver

  3. once step 2 Installing got by Finder and install the driver for my wireless printer, I started the HP scanning and capture App even if the installation was not complete step 2 above.  Because I knew installation in step 2 do not reach during product setup step install and then uninstall my printer driver and the Solution Center.

  4. once I was sure that the scanner was working through the application in step 3, I then started the (Ctrl-alt-del) Task Manager and stopped the installation process of stpe 2 before it may fail in the stage of product configuration and before he could unstall my printer driver.

  5 then, I restarted my desktop and made sure that analysis of the HP and Capture app was still working... it was.  Then I deleted the icon for Solution Center since that would not work in all cases.  So, my function is back.

• HP PhotoSmart all-in-One Installer crashes in Windows 7 64 bit

  Downloaded PS_AIO_02_Net_Full_Win_WW_130_140.exe to support my HP Photosmart 7280 connected to the network printer/scanner on my PC running Windows 7 64 bit HP Pavilion HPE . Installation hangs with"control...". ». Patience is not the issue; 8 hours later, it is still "control system". ».

  TAKS Manager shows hpzsetup.exe HPZstub.exe and HPZwup01.exe running but never with CPU not null.

  Before that, the PC had been able to use the printer on the network to print very well with the help of the default driver, but I need to use the scanner, hence the need for the installation of the complete all-in-one software.

  A HP computer with an HP printer by using the latest version of the software downloaded freshly from the HP site: this should work out of the box. Someone please advise.

  Problem solved, but not the way everyone likes, because we know not the root cause. I did a reboot on the PC. After that, the all-in-one installer worked well. (I hate when that happens :-)

• 7310 all in one problem

  Windows XP Professional 7310 all in one

  I had a HDD out on my computer after repair and loss of amount of data I reinstalled everything for my 7310 and the printer works but none of the FAX or scanning software I used to have HP director on my desk that went too the only thing that appears in the programs is the HP product Assistant I downloaded the driver from HP.com and that did not work either problem even when loading It goes through the printing orders and then shortly after all just disappears without successful installation or anything

  Help

  Hi labmanjohn,

  Please follow the steps outlined in the document at the link below. Let me know if you still have any questions.

  http://support.HP.com/us-en/document/c00836418

• HP Officejet 6310 All in One – "cartridge error - remove and re-insert cartridge on the left.

  HP Officejet 6310 All in One "cartridge error - remove and reinsert cartridge on the left."

  Help!  With this error message, it is not allowing me to print at all.  I did the steps to clean the cartridge and carriage of the printer inside, twice with no result.  I turned off and unplugged the printer several times also. In addition, the cartridge that I just put is new.  Frustrated.  Thanks for any help you can send my way!

  Hello

  Looks like you did the correct steps to try to resolve the problem. If you did all the steps on the below link without resolving the issue, the hardware may be damaged.

  http://support.HP.com/us-en/document/c00831987

  After checking all steps have been completed, please call HP at 1-800-474-6836 for see what upgrade options are available for this model.

• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.