My torch of blackBerry Smartphones will not turn on or charge

After that I'm home from work yesterday I decided to go for free my BB, but unfortunately what happens always was that whenever I plugged in the charger, a red light appears flashing on my BB and it would not turn on or work, I decided to let it charge all night to see if that would be the case. Later this morning, I checked out my Flashlight again to see that it would not even turn on again. I tried to connect to the computer to see if he could load from there, but no luck was found. I contacted then technical support from Rogers to get help, they first told me to do a quick pull out the battery and put it again to see if a reboot might solve the problem, no luck. They then told me to do the same thing, but this time when the red light shows that I would hold the space key for that BB would be start in safe mode, no luck. He then too try to reload the OS of my BB by BB Desktop Manager. Too bad, I could not even connect my laptop to my computer.

So now I ask you guys to see if there is something else I could do that would fix my BB. Note that I would like a way in which I have to erase the memory of my BB, since I have not backed up the data again (I just bought it 2 days ago). But if I have too, I will.

Hello

There seems to be a defect with your handset, you just need to know where it is. What you explained I see that you have tried your feeder area and USB so the problem is not with the charger.

If possible is that you can try using a battery of another torch? If you don't know anyone with your handset, you should be able to try this in the store one of your suppliers. This battery swap will show where the fault is, if the handset works with another battery, it means that your battery is defective - and if not then it's your handset.

You will need to contact your network provider to arrange the repair or replacement of the defective material.

Hope this helps

Tags: BlackBerry Smartphones

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