my wireless network connection doesn't have a valid IP configuration

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• wireless network connection doesn't have a valid IP configuration

  tried to clean boot

  tried the ipconfig output

  netsh int reset

  tried to uninstall the driver

  nothing has worked

  Please help me

  Please download the app > run it > download the output to onedrive file or any other file sharing service http://1drv.ms/1FGQ0lU
  Please enter each of them in a command prompt high after you run the above and save the file

  ipconfig/flushdns

  ipconfig/registerdns

  ipconfig/release

  ipconfig / renew

  NETSH winsock reset catalog

  NETSH int ipv4 reset reset.log

  NETSH int ipv6 reset reset.log

  Output

• I can't print due to the "wireless network connection" doesn't have a valid IP address.

  Cannot print wireless

  I can't print due to the "wireless network connection" doesn't have a valid IP address.  How can I fix this problem myself (an absolute non-techie)?

  Hello

  -Did you change your computer, after which the question began?
  -Check if you are connected to the network?

  The question seems more like a network connection problem. I would like you to do the following.

  Method 1: run the Network Troubleshooter utility and see if the problem persists.

  http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

   
  Method 2: release and renew the IP (Internet Protocol) address and see if the problem persists.

  has. click Start. Type cmd in the search box and press ENTER.
  b. at the command prompt, type the following command and press ENTER:
  ipconfig/all (there is a space between ipconfig and /)
  The command ipconfig/all command displays for all your network adapters, TCP/IP in Windows settings.
   
  If your IP address of your Local network connection is 0.0.0.0 or 169.x.x.x (where x is a number any), then your computer is not getting an IP address from the router.
  If this is the case, try this:
  ·        enough ipconfig at the command prompt and press ENTER
  ·        ipconfig / renew in the command prompt and press ENTER

  Method 3:

  Network printer problems

  Note: The steps also apply to Windows 7.

• Pavilion e9150t: my local network connection do not have a valid IP configuration

  I lose the internet connection program to fix auto i run window, it will come out with area connection do not have a valid IP address

  configuation and no. fixed, please help me to solve this problem

  Hi again ke0757,

  This is fantastic news!

  If this answer solved your problem, can you please mark it as an accepted solution? This will help others with the same question to find the answer they're looking for.

  Have a great rest of your day!

• "Connecting to LAN" doesn't have a valid IP configuration

  Yesterday I just internet browsing and all of a sudden my connection died. I check on my ethernet connection and he says that he is not identified. I started to get many fixes and I couldn't find one that solves my problem. My ethernet connection was initially a public connection until I changed it to a working connection where it still does not work. I also tried to diagnose the "connect to the Local network' and it comes up with"Connecting to the Local network"doesn't have a valid IP configuration.

  IPconfig:

  No IP address is valid:

  Hello Alan,.

  Thanks for posting your question on the forum of the Microsoft community.

  I would like to know some information about the problem so that we can help you better.

  1. you made any hardware or software changes on your computer before the show?
  2. What is the brand and model of your computer?

  Thank you to provide detailed information on the issue and your efforts to resolve.

  This problem may occur because of corrupted or incorrect settings of Internet connection.

  I would suggest trying the following methods and check if it helps.

  Method 1:
  IP address to renew and check. Please follow these steps:

  a. Click Start and type cmd in the start search box.
  b. right click on cmd , and then click run as administrator.
  c. type the following commands in the command prompt and press ENTER after each.

  ipconfig/release
  ipconfig / renew

  If this does not help, use method 2.

  Method 2:
  Reset TCP/IP and check.
  Refer to this article:
  How to reset TCP/IP using the NetShell utility
  http://Support2.Microsoft.com/kb/299357

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Windows 8 Wifi doesn't have a valid IP configuration

  Background:
  I've been a happy user of Windows 7.  I did the upgrade of Windows 8 and internet connection seems to work very well for two days. Then, a few days ago Windows made the usual software updates after I shut down my computer.  The next time that I opened it upwards (yesterday), it wouldn't connect to the internet no matter what.  I'm computer savvy so tried all suspects, but to no avail.   I used the troubleshooting tool that came with "WiFi doesn't have a valid IP configuration."    Please don't tell me to turn on/off the router.  Tried that and it doesn't work.  I also tried the following at the command prompt (run as administrator):

  netsh winsock reset catalog (reset winsock entries)

  netsh int ip reset reset.log hit (reset TCP/IP stack).
  

  Then rebooted and still no luck.

  I am inclined to think that there is a compatibility issue, perhaps pilots.   I have a Toshiba Satellite P750.   The main thing is that my computer is now a useless brick and it's cost me money by not being able to get online (for my work).

  Here's my ipconfig/all the information.  I hope that someone can have useful information to resolve this problem once and for all.  My only other option is to go back to Windows 7 (which actually does not work) and avoid Windows 8 until it becomes a relatively bug free and viable operating system. Thanks for your help.

  ipconfig/all the details below
  Microsoft Windows [Version 6.2.9200]
  (c) Microsoft Corporation, 2012. All rights reserved.

  C:\Windows\System32>ipconfig/all

  Windows IP configuration

  Name of the host...: WRS
  Primary Dns suffix...:
  Node... type: hybrid
  Active... IP routing: No.
  Active... proxy WINS: No.

  Local Area Connection wireless LAN adapter * 11:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft Wi - Fi Direct virtual card
  Physical address.... : 06-DE-2B-5E-3D-FF
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  Ethernet connection to the Local network card:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  Description...: Realtek PCIe GBE Family Controller
  Physical address.... : B8-70-F4-D6-8B-9D
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes

  WiFi wireless LAN adapter:

  The connection-specific DNS suffix. :
  ... Description: Qualcomm Atheros AR9002WB-1NG wireless network adapter
  Physical address.... : 74-DE-2B-5E-3D-FF
  DHCP active...: Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::c1b0:da1b:beff:2d85% 12 (Preferred)
  Autoconfiguration IPv4 address. . : 169.254.45.133 (Preferred)
  ... Subnet mask: 255.255.0.0.
  ... Default gateway. :
  DHCPv6 IOOKING...: 242540075
  DHCPv6 DUID customer...: 00-01-00-01-16-28-E4-18-74-DE-2B-5E-3D-FF

  DNS servers: fec0:0:0:ffff:1 1%
  FEC0:0:0:FFFF:2 1%
  FEC0:0:0:FFFF:3 1%
  NetBIOS over TCP/IP...: enabled

  Card tunnel Local Area Connection * 19:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  Tunnel adapter isatap. {7AA3C48C-ECE2-45AE-B872-C6440FB89E60}:

  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Adapter Microsoft ISATAP #2
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  C:\Windows\System32 >

  This he healed for me:

  I kept having the same problem connecting to the hotel Wi-Fi. No problem at home.
  It may have been a coincidence of timing, but my Internet connection was restored from being "limited" by the following text:

  In Internet explorer, go to tools, Internet options, content, and click Clear SSL State.

  Good luck!

• "Ethernet" doesn't have a valid IP configuration!

  Apparently, a lot of people have had this same problem with the pre-release of windows 8. None of these solutions have worked for me. I use the overview of the developer to win 8 and still getting the same problem.

  In fact, the problem is that I can't access the internet via my wired Ethernet interface. I have a Realtek PCIe network card using the version 7.3.522.2009 of the driver in compatibility mode for Windows 8. I tried all the possible drivers available for the card and the problem persists, while the same card works fine with my Windows Vista. I am able to access the internet via my wireless adapter, but not via the Ethernet card. When I troubleshoot the network card it gives me just the error that "Ethernet doesn't have a valid IP configuration".
  The thing is that my network card is not able to automatically acquire an IP address, even if the DHCP client is active and running. I tried to use
  • ipconfig / renew
  • netsh int ip reset c:\resetlog.txt

  and similar things, but none of them worked. I think I tried literally everything possible to operate before posting here. I hope that someone of you can help me. Really looking forward to y. Thank you.

  Mandatory ipconfig/all is given below
  C:\Windows\System32>ipconfig/all

  Windows IP configuration

  Name of the host...: Qutab-PC

  Primary Dns suffix...:

  Node... type: hybrid

  Active... IP routing: No.

  Active... proxy WINS: No.

  ... DNS suffix search list: tontut.fi

  Ethernet Ethernet adapter:

  The connection-specific DNS suffix. :

  Description...: Realtek PCIe FE Family Controller #2

  Physical address.... : 00-00-00-00-00-00

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Address IPv6 local link...: fe80::e95c:a986:9d:2ba2% 20 (Preferred)

  Autoconfiguration IPv4 address. . : 169.254.43.162 (Preferred)

  ... Subnet mask: 255.255.0.0.

  ... Default gateway. :

  DHCPv6 IOOKING...: 335544320

  DHCPv6 DUID customer...: 00-01-00-01-18-6D-0E-A0-00-24-2C-18-84-39

  DNS servers: fec0:0:0:ffff:1 1%

  FEC0:0:0:FFFF:2 1%

  FEC0:0:0:FFFF:3 1%

  NetBIOS over TCP/IP...: enabled

  Bluetooth network connection Ethernet card:

  State of the media...: Media disconnected

  The connection-specific DNS suffix. :

  ... Description: Device Bluetooth (personal area network)

  Physical address.... : 00-24-7E-4C-58-26

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Local Area Connection wireless LAN adapter * 11:

  State of the media...: Media disconnected

  The connection-specific DNS suffix. :

  ... Description: Microsoft Hosted network virtual card

  Physical address.... : 12-24-2C-18-84-39

  DHCP active...: Yes

  Autoconfiguration enabled...: Yes

  Wi - Fi wireless LAN adapter:

  The connection-specific DNS suffix. : tontut.fi

  ... Description: Qualcomm Atheros AR5007 802. 11 b / g WiFi adapt

  Physical address.... : 00-24-2C-18-84-39

  Active DHCP...
  . : Yes
  Autoconfiguration enabled...: Yes
  Address IPv6 local link...: fe80::61c7:6041:3469:cce8% 12 (Preferred)
  IPv4 address...: 94.237.67.97 (Preferred)
  ... Subnet mask: 255.255.252.0.
  Lease obtained...: Friday, December 28, 2012 10:01:29
  End of the lease...: Friday, December 28, 2012 14:58:02
  ... Default gateway. : 94.237.64.1.
  DHCP server...: 94.237.0.29
  DHCPv6 IOOKING...: 251667500
  DHCPv6 DUID customer...
  . : 00-01-00-01-18-6D-0E-A0-00-24-2C-18-84-39
  DNS servers...: 94.237.0.27
  94.237.0.26
  NetBIOS over TCP/IP...: enabled
  Tunnel adapter isatap. {EBBD9402-654E-4A1C-898F-33188E1CB182}:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Microsoft ISATAP adapter
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Tunnel adapter ISATAP.tontut.fi:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. : tontut.fi
  ... Description: Adapter Microsoft ISATAP #2
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  Card adapt 6TO4 tunnel:
  The connection-specific DNS suffix. : tontut.fi
  ... Description: Microsoft 6to4 card
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes
  IPv6 address: 2002:5eed:4361:5eed:4361 (Preferred)
  ... Default gateway. : 2002:c058:6301:
  2002:C058:6301:C058:6301
  DNS servers...: 94.237.0.27
  94.237.0.26
  NetBIOS over TCP/IP...: disabled
  Card tunnel Teredo Tunneling Pseudo-Interface:
  State of the media...: Media disconnected
  The connection-specific DNS suffix. :
  ... Description: Teredo Tunneling Pseudo-Interface
  Physical address.... : 00-00-00-00-00-00-00-E0
  DHCP active...: No.
  Autoconfiguration enabled...: Yes

  OK guys, I solved the problem! I post here if it helps someone who has a similar problem. I still don't know what was the main problem, but he probably was the pilot.

  So here's what I did to get rid of the problem
  1. Disable all IPv6 traffic (my ISP supports IPv6, so no need to turn it on). A very good link I followed to achieve this--> http://www.techunboxed.com/2012/08/how-to-disable-ipv6-in-windows-8.html
  2. Disable Microsoft Kernel Debug network card, which mysteriously appeared in my device manager. link to follow-> http://answers.microsoft.com/en-us/windows/forum/windows_8-networking/what-is-microsoft-kernel-debug-network-adapter/f72b8408-e4f7-4593-9e18-8cbb3e38a5ad
  3. I noticed that despite the fact that there is no physical address assigned to my NIC (probably a driver problem?), so I assigned a random MAC to my Ethernet interface using a mac generator. Link for the tool--> http://download.cnet.com/Technitium-MAC-Address-Changer/3000-2085_4-10554920.html
  4. Connected to the internet via the Ethernet interface!

  It will be useful.

• WiFi doesn't have a valid IP configuration for windows 8

  I bought a computer dell laptop with integrated windows 8 last week.

  The wifi worked for a few days and then all of a sudden it stopped. It shows connected wireless but no internet access.
  Back to diagnose the problem, message foll...
  WiFi doesn't have a valid IP configuration...
  Wifi works fine on others - phone, I - pad except this laptop.
  Pls adv how can I do to solve this. I talked to the provider, but according to him, this is a problem with the router and not the laptop.
  I saw a lot of similar problems on this community as well.

  First of all your router off/on power supply and see if that fixes it.

  If this is not the case, connect to your router and make sure that DHCP is configured to allow enough IP for all your devices.  I've seen where people had set for a range of 5 devices when they arrived the router, keeping it years later, make it have more devices with smart TV, etc.

• WiFi doesn't have a valid ip configuration

  I have recently installed windows 8.1 and I was not able to connect to the internet since then. I tried different remedies, I searched on various forums such as using the command prompt, netsh winsock reset catalog and even tried netsh int ip reset reset.log hit , high ipconfig / renew andipconfig/release . But still nothing. I also tried to delete AVG, but still nothing. I'm sure that its also not a router related issue as all the other computers in my home connect to wifi and on top of that, I tried to connect the laptop to different routers and still nothing.

  Hi Ben Hmida,.

  I appreciate the efforts to try to solve the problem. If there is an IP address conflict you might face this problem. You can try to manually assign it the IP address and see if it helps.

  Set the IP address manually.

  1. Right click on the network icon located in the lower right of the screen, and then click Open Network and Sharing Center.
  2. Click change settings card present on the left side of the screen.
  3. In the Properties window for the Ethernet, select Protocol Internet Version 4 (TCP/IPv4) , and then click Properties.
  4. Click the radio button next to use the following IP address.
  5. It will give boxes to enter the IP address, you can type the address, for example, if you have a number of machines begin by setting the IP 192.168.1.100 then go to 192.168.1.101.
  6. The subnet mask has the default value is 255. 255. 255. 0 in most cases.
  7. Copy the default gateway of the network connection details window information.
  8. Copies information from DNS server in the details window - there will probably be two addresses to copy. Refer to the image given below to

  

  9. close all windows and test your internet connection.

  You can also see the steps in the link below.

  Why can't I connect to the Internet?

  http://Windows.Microsoft.com/en-us/Windows/cant-connect-Internet#1TC=Windows-8

  Write to us at the State of the question. We will help you to come.

• Receive the message error "wireless network connection is not a valid ip configuration.

  Original title: unable to connect to wifi on windows 7 on Dell laptop

  Help!  I went on vacation and used my laptop to DVD play only.  I am now back home and cannot connect to the Internet.  I tried all sorts of resolutions without result.  When I use the Troubleshoot utility, it tells me to stop my router and turn it back on.  I've done this multilpe times at this point.  Once I keep in the resolution of the problems, I get the same message again and again: "wireless network connection is not a valid ip configuration.  I disabled McAfee and morning services.  I used the command prompt to reset WINSOCK, IPv4 and 6.  I turned power on and off wireless by using the key on the keyboard.  I disabled and enabled the network connection.  I have the driver-upated.  I know the router works properly from my iphone and iPad is all connected without problem.  I removed and added to the wireless network.  In the network and sharing Center (I would copy and paste the view up here, if I could, but since I can't get online...), it is said "unidentified network, no internet access" on the right side, and he also says that I'm connected to a public network.  There is no link to click for the public network and I can't seem to find a way to change it to the House (there are no options, no links).  I tried to solve this problem, after I get home from work every night and I'm so frustrated that nothing works.  Please, please help!

  Kristine,

  Please try these steps before replacing the adapters and let us know the results.

  1. To open a command prompt, click Start , and then type CMD in the programs and files.
  2. Right click on CMD.exe in the programs icon and select run as administrator.
  3. When the user account control pop up box, click Yes.
  4. At the command prompt, copy and paste (or type) the following command and then press ENTER:
     netsh int ip reset c:\resetlog.txt

     Note If you do not specify a path of the directory for the log file, use the following command:

     netsh int ip reset resetlog.txt
  5. Restart the computer.

  If the problem persists, go through the given suggestion't-have-valid-ip/62ca59b1-c173-4465-9153-554a13928315 http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/wireless-network-connection-doesn

  Hope that these measures could help you.

• Wireless network connection

  I am an employee of Life Insurance Corporation of India.When I turn on my PC in the office premises, a connection named "dlink" appears in my PC. After the connection (without using any modem or external device) I can browse the internet. How is that possible? The brief description of the connection is the following:

  Wireless network connection

  Connectivity: Internet IPv4

  Name: dlink

  Strength: good signal/fair/poor

  Security type: unsecured

  Radio type: 802.11n

  SSID:Dlink

  Should I access the internet by connecting through this link? Y at - it all threat to the security of my personal information or whether it's bad for me. Please notify. The link also shows a message that "the information transmitted by means of this link can be visible to others". Please specify.

  Hi SANJIT_78,

  ·         The computer is connected to a domain environment?

  ·         Are you facing any performance issue with wireless network connection?

  ·         What operating system is installed on the computer?

  The computer you are using apparently have a wireless network interface installed in it and therefore can detect and connect to any available wireless network. The dlink network is the name of a wireless network available in your area and your computer to connect to this wireless network.

  Wireless networks more private need a password to connect to them and therefore are protected. But the dlink network to which you are connecting is apparently a public wireless network, and it doesn't have a password to connect to it. So which allows any user to connect their devices to this network wireless. Due to this insecure wireless network mode, your computer displays you the message "the information transmitted through this link may be visible to others". If you want to connect to this wireless network, I suggest you first protect your computer with a good program antivirus and firewall.

  To enable the Windows Firewall on your computer, you can check this link:

  How can I turn on or turn off the firewall in Windows XP Service Pack 2 or later versions?

  http://support.Microsoft.com/kb/283673

  Hope this information helps.

• Problems with wireless USB adapter. Icon missing "Wireless network connection".

  I recently got a laptop HD malfunction cause me to start my PC from 2004. I bought a Belkin N150 Wireless USB adapter to connect to the internet connectivity. During the installation, I do not get a "Wireless network connection" icon I am running Windows XP SP3. I installed the same USB adapter on a computer running Windows XP SP2 and it works fine. I plugged it in my desktop PC and it just doesn't work! Even with my router disconnected I should still be able to see other networks WiFi available in the range (I live in a community of apartment) as he worked on the other computer it elsewhere too. I double checked the drivers, reboot the cable modem, so that appropriate services were activated and still no dice. I have read forums and I'm almost at the point of paying MS for technical support services, but it's really just my last step before I shell out money for professional help. Notice to lovers? =)

  Hello

  Well, at this point, you should make an executive decision.

  If you think that someone will take just guilt because it's comfortable, it is not going to happen.

  If a new card that is known to work does not work, then you can try to re - install Windows.

  One of the differences between computer enthusiasts and regular users is the availability of the material. I have a set of wireless router, network cards, etc. that are known to be good.

  The components are used for the sole purpose of trying them temporarily on the troubled computers to rule out hardware problems.

  -------------------------------
  My posts reflect my understanding and experience. It does not necessarily reflect the opinion or the vision of Microsoft, or anyone else.

• Wireless network connection error

  I went recently suppliers for my internet but for the habit of my computer allows me to connect to the network now. I have troubleshooted the problem a million times and he told me always that 'problems found', is that windows is unable to connect to the hidden network, it's not because I'm out of reach, so he says the other reason could be that the settings on my computer do not match the settings of the network, and it doesn't tell me something on how to check the network settings on my computer or what What on earth it all means even! I was connect my computer with a cable ethernet because of this problem, but it's extremely embarrassing... Can someone please tell me how I'm supposed to go on "change settings of the network on my computer" to match the settings of the network. ?

  Hello

  I understand how it feels when you try to connect to a wireless network and it gives you an error. I would like to know more information on the issue, so that we can help you better.

  1. What is the exact error you get when you try to connect to the wireless network?

  2 have you installed third party software on your computer?

  Let us try the following and see if it helps.

  Method 1:

  Temporarily disable Windows Firewall and check.

  Enable or disable the Windows Firewall:

  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

  WARNING: Disable Antivirus\Firewall temporarily, then check the issue. Sometimes they may be in conflict. Please make sure that you enable the antivirus software\firewall after the test to keep your computer protected.

  Method 2:

  Try the steps in the following Microsoft support article.

  Wi - Fi and in Windows network connection issues:

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Please reply with the status of the issue, so that we can better help you.

• Equium A60 - no wireless network connection

  Hello world

  I have had a good look through the forums and can't find anything related to this but my apologies if this has been addressed elsewhere :-)

  I set up a wireless home network with a Windows XP desktop computer with a router and a laptop old Win98, WinXP SP2, which I can't connect and an Equium A60. I installed two different network on the A60 USB adapters, seems to be okay with all of them except that there is no "wireless network connection" listed under network connections Control Panel. Both cards work fine on two other machines, so there must be a problem with the A60. I installed an adapter and then uninstalled before trying another.

  Under control-> connections Panel Network, I can see an old broadband connection and the connection to the Local network (which is allowing me to connect to the router via Ethernet, so that the router will work), but the wireless network connection icon is not there. The driver for the USB adapter makes its appearance in Device Manager and is reported as working properly, but if it worked correctly then (I think) a wireless connection icon should appear - it happened with my other WinXP desktop.

  Any ideas of what could be the cause?

  Thanks in advance
  Gareth

  Post edited by: g_shaw - added a few details

  Hello

  I guess that the external WLan USB stick has been recognized one installed correctly. You said it appears in Device Manager. Are you sure that the WLAN USB key has been recognized to 101%? !!

  If the WLAN USB key is recognized correctly, check the properties of this stick. (I think you should right click and then click on properties).

  But if the stick was not recognized, you must verify the properties of the single USB ports and power safe mode.
  Choose the USB single root hubs in device, right click, properties, tab power management Manager and disable the option called allow the computer to turn off the device to save energy.

  So maybe it helps

• "Wireless network connection" is not a valid IP configuration. "

  When I try to connect to the internet via a wireless connector I can but it takes anywhere from 10 to 20 minutes and many attempts that all generate the message title above.  but then it finally works.  It works great once its connected but the same connection problem happens the next time that I try to connect.  I don't know much about the technical problems for all responses must be in pretty easy to understand the jargon and thanks :)

  Hi Richard,

  Welcome to the Microsoft community.

  According to the description, resembles the internet connection is slow.

  What operating system you have installed in the computer?

  I suggest you click on the links and follow the instructions to resolve this problem:

  Windows wireless and wired network connection problems

  http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-Windows

  Please post back with more details so that we can help you better.