N6350 Scanner will not scan button on the front panel

I have configured the HP scanning software and added a shortcut. It will scan from the HP Scanner Software, but no analysis NOT of the scanner. The name of the user's the shortcut there. When I hit the button, is said "Please wait" and the Green LED flashes. But it does not scan.

Solved. Do you have an another clean install and it worked...

Tags: HP Printers

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