Scanner will not scan on Mac.

Similar Questions

• HP Photo Smart 110 will print and copy but will not scan for Mac.

  Recently switched to Mac computer HP. My HP Photo Smart 110 will print and copy but will not scan for Mac. I need to download a program for my Mac for scanning?

  Thank you!

  OK, take a look at this document; http://support.HP.com/us-en/document/c03379337

  Scroll to the frequently asked questions and click on one of the way to analyze the options. It really depends on how you installed your printer, but you should be able to use the print window & scanning.

  Let me know if works

• C4780 will not scan in mac Mavrick, worked fine before update

  I have an iMac and upgraded to Mavrick. Now my scanner, Photosmart C4780, does not scan. I have HP scan, 2.4.0(5), that has worked well before. I can't find an upgrade to scan from HP on the web site. When I use it, nothing happens and I have to use Force quit to turn it off. Suggestion? Thank you

  Hello DKF1,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I saw your post on the problems you are having with a sweep on the Mavericks.  I checked the drivers available and there is no driver available for the Mavericks scanning. However, there are solutions to analyze.

  Click on the link below and choose 'How to scan with the Apple Software Update driver?' and then you will see 3 methods, choose one of them.

  V10.9 OS X Mavericks: installing and using the printer on a Mac

  I hope this helps.

  Take care

• HP Officejet 6600: Officejet 6600 will not scan for Mac OsX 10.5.8

  I have a HP Officejet 6600 and I can not scan to my computer that has an operating system Mac OsX 10.5.8.

  Hey @bessie-11,.

  Welcome to the Forums of HP Support!

  I understand that you are not able to scan from your Mac OS X 10.5.8 computer to your HP Officejet 6600 e-all-in-one printer. I would like to help you to solve this problem today.

  First of all, can you have click here to review the methods of support for scanning your computer Mac OS X 10.5. I understand that the document that I talked to said it is for Mac OS X 10.6, but I assure you that the steps are the same for Mac OS X 10.5 operating system. When the page opens select the drop down to "scanner with HP Software". Please do run the supported methods of scanning to check if the scan software and the driver is installed correctly.

  Scanning still crashes, please proceed with the troubleshooting steps below.

  Step 1: Uninstall the drivers and software:

  Can I have it please click here to go through the steps on the reset printing system in your Mac computer. Please follow the steps to "reset the Mac OS X v10.5.x or 10.6.x printing system". The reset each printer to remove it from your computer Mac OS X 10.5, but will not uninstall the drivers. Therefore, if you use other printers on your computer simply ensure that they are connected with a USB cable or network connected and everything just (+) add hide them in. do not add your HP Officejet back in right now.

  Please click here to run the appropriate uninstall steps. When this page opens select the drop down to "Mac OS X 10.4 and 10.5" and run the uninstall steps listed.

  Once the uninstall is complete, proceed to the next step.

  Step 2: Check and repair your Mac disk permissions:

  1. Open Macintosh HD and go to Applications
  2. Go to the Utilities folder
  3. Open disk utility
  4. Select the hard disk volume, you use (usually on the left)
  5. Select verify disk permissions
  6. Once this process is complete, select repair disk permissions

  Step 3: Check the Apple updates:

  1. Go to the Apple
  2. Select System Preferences
  3. Select software update
  4. Click Update now
  5. Install your available updates
  6. Computer restart

  Step 4: Reinstall your software and drivers:

  Finally, please click here to download the appropriate drivers for your printer. Once the site opens, select the download button at the top left. Once the download is complete, follow the instructions on the screen to install your printer.

  Once the installation is complete, can you please try to print and scan again to verify that your product is properly installed and working properly.

  Please reply to this message with the result of your troubleshooting. Good luck!

• N6350 Scanner will not scan button on the front panel

  I have configured the HP scanning software and added a shortcut. It will scan from the HP Scanner Software, but no analysis NOT of the scanner. The name of the user's the shortcut there. When I hit the button, is said "Please wait" and the Green LED flashes. But it does not scan.

  Solved. Do you have an another clean install and it worked...

• ENVY 100 series D410: Envy 100 D410 series will not scan with Mac OS Sierra 10.12

  Hello, I just bought a new Mac, and I have the Mac OS Sierra 10.12

  The printer works fine but I can't scan.

  I do not have the scanner HP 3 that previously had on my other computer and I don't have the installation CD.

  I can't find the software online. He said that HP still has the software to make it work, but I can't.

  I tried the HP Easy Scan but I need the previous software that I don't.

  What can I do?

  Thank you

  Sabrina

  @Sab7

  Welcome to the HP Forums, it's a great place to get help, find answers and advice,
  Thanks for posting your request, I'll be more than happy to help you

  If I understand the scan does not work on the BONE of the Sierra.

  Don't worry, even if the following document does not mention Sierra, the Apple article will guide you through the steps to scan through

  • Image capture
  • Overview
  • Printers and Fax preferences in system preferences
  • Scanner / printer queue

  The basics of the Mac: using a scanner

  I also suggest to use the Apple Scan while you wait for the HP software update. You can use the link below to confirm that your printer is still compatible with your operating system: software of the printer and scanner for macOS Sierra, El Capitan, Yosemite, and the Mavericks.

  For links related, please here.

  To troubleshoot the macOS Sierra problems: click here

  If the information I provided was useful, give us some reinforcements by clicking on the solution and laurels, buttons that help and others see that we have the answers!
  Good luck.

• HP4240 printer scanner will not scan (says USB not connected) also cannot print attachments in emails

  1. an email has been sent with an attachment in PDF format, but I couldn't print it.

  2. I tried to scan a document and then join an email but the scan says USB not connected. The printer will print however

  Hello

  1. what operating system is installed on the computer?

  2. are you able to print or scan from other applications/program?

  Method 1: I suggest you try the procedure described in the below mentioned link and check if it helps.

  Printer in Windows problems:
  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Method 2: If the problem is not resolved, you can download the latest driver from the website link mentioned below manufacturer.

  http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=457003&lang=en&cc=us&prodTypeId=18972&prodSeriesId=456989&TaskID=135

  Hope this information is useful.

• HP Photo Smart D5110 will not scan with Mac OS 10.9

  Help. I've looked everywhere and can't always come up with a solution to scan from my Photosmart. Worked fine until I upgraded to Maverick. Thank you!

  WelchSHello and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you are looking in your scanning options. I would try to help.

  Due to the age of the printer, there is no HP software for this printer on Mavericks.  You can, however, use the characters of basic Mac OS and drivers to scan.  I'm including a document on the installation and using the printer on a Macthat should help you to solve this particular section of the document titled "How to scan with Apple software update driver?"

  Please let me know if you have any questions.  Thanks for posting on the HP Forums!

• PSC 2410 will not scan with mac 10.6.2 snow leopard

  I have read several posts; have tried to uninstall all the hp software (ran the uninstall) but my computer still sees and impressions, but not matter what it doesn't scan!

  Your 2410 is maybe defective.  Reset it by holding the # and 6 keys while turning.

• Canon mp 210 will not scan

  My Canon mp210 printer/scanner will not scan for the top of Tower computer hp pavilion dv7. It will scan directly on paper. It prints also other things coming from the computer. I removed the driver and downloaded an updated driver. Any suggestions?

  Thank you

  Hello

  1 did you change on your computer before this problem?

  2. you receive an error message?

  You can read the articles and check if it helps.

  You can uninstall and reinstall the printer/Scanner and then check.

  Add or remove a scanner

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-scanner

  Add or remove a printer

  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  See also:

  Scanning: Frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/scanning-frequently-asked-questions

  The problems of scanning

  http://Windows.Microsoft.com/en-us/Windows-Vista/Troubleshoot-scanning-problems

  Choose printing options

  http://Windows.Microsoft.com/en-us/Windows-Vista/choosing-print-options

• After the upgrade to OS 10.11.2, Mac Mini is so slow that it can take an hour to operate and the printer will not scan.

  After the upgrade to OS 10.11.2, Mac Mini is so slow that it can take an hour to operate and the printer will not scan.

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• My MG5520 will not scan.

  I followed a current thread to try to correct the error scan 5,157,69 for my Canon MG5520. I can print fine, but the scanner will not work.  He says that it is offline.  I have a LinkSys EA9220 wireless router, however, this should not matter because I'm on the desktop which is also connected to a LAN cable.  What the hell is happening?  It's frustrating.

  Hello!

  In order to ensure the most accurate information is provided, we will need to know the version of Windows or Mac, in use.

  If it is a time sensitive question, our team of technical assistance to the United States is standing, ready to help you 24/7 by Email http://bit.ly/EmailCanonor by phone at 1-800-OK-CANON (1-800-652-2666) Monday to Friday between 10:00 and 10: 00, et (07:00 to 19:00 PT).

  Thank you and have a great day!

• Photosmart D110a will not scan

  I am more able to scan documents on my printer Hp Photosmart D110A. I use Mac OS X portable 10.7.5 version. It is connected wireless and I am able to print.

  When I get up and walk on my printer, I select SCAN > SCAN TO PC and I get the error message: TRY to SCAN from which SEE COMPUTER DOCUMENTATION.

  When I open HP Scan on my laptop, I click on the button SCAN. He says then PREPARING to SCAN. Then he said: SCANNER COMMUNICATION CANNOT BE ESTABLISHED. THE PRINTER IS CURRENTLY UNAVAILIABLE. ENSURE THAT YOUR DEVICE IS TURNED ON, CHECK THE CONNECTION AND MAKE SURE THAT YOUR NETWORK IS WORKING PROPERLY. IF THESE CONDITIONS ARE CORRECT, RESTART THE DEVICE AND TRY TO SCAN THE IMAGE.

  I restart my printer and it will not scan. Nothing wrong with my internet connection. Previously, before I had scanning problems, my wireless on my printer button was flashing and I couldn't print wireless. I uninstalled the software from my laptop and remove the printer. I reinstalled the HP software and added to the printer and that solved my printing problem.  Now, digitization is a problem. Can anyone help me please with my scan problem?

  So I THOUGHT about IT!

  After you download the HP driver online once again, I went to HP utility (I had to add my printer again going up in system preferences > Add button > IP and enter my IP address).

  In the HP utility I cliked the name of my printer under devices, then on the right side I cliked the additional settings under settings of the printer.

  Then, I clicked on the embedded Web Server Open button.

  My web browser opens and it is the HP embedded Web server for my printer. I clicked the Scan button and the scanned image.

  You will then need to right click to save the image, and it allows to print wireless.

  So after a few days of trial and error my scanning has been fixed.

• Scanner will not connect to my printer HP deskjet 3050

  I recently bought a printer HP Deskjet 3050 all-in-One series, scanner copier J611 a.  My operating system is Vista 64.  I received the error message is "Scanner not connected to the computer."  Everything worked, and then all of a sudden the scanner no longer works (print and copy of the works).  I tried to use the printing HP and Dr. Scan to try to solve the problems, but it did not help.  I also tried other solutions I found on the HP site.  Finally, I just uninstalled and reinstalled.  It did not help.  I can still print and copy but will not scan.  I need the scanner, more than anything I have an another printer/copier HP that I can use.

  I tried to analyze using the Wi - Fi connection but couldn't. I have not tried to use MS Paint. I saw in another thread, the proposition that, using a key USB cable might work and I tried it and it worked. It's a little embarrassing, but the key is that I can scan now. Thank you very much.

• HP Photosmart C4780: HP photosmart C4780 will not scan to my computer

  I plugged in just this HP all-in-one to my computer.  It does not analyze to my computer.  It will scan on an SD card without problem.  What can I do to make the scan to my computer?

  Hi @Lisa213,

  Thank you for joining the HP Forums!

  I read your post on how your HP Photosmart c4780 printer will not scan on your computer. I'm happy to help you!

  A few questions for you:

  • How is the printer connected, wireless, Ethernet or USB?

  • What is the operating system you use, Windows or Mac? What version?

  In the meantime, maybe one of these guides will help:

  • Scan from the computer with the (Windows) HP Solution Center.
  • Digitization of Documents and Photos (OS X).

  For future reference, hereis the user guide for the your printer.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  Hope this helps, and hope to hear from you soon!