Need help with work flow problem: a single e-mail notification non-stop.

Hello

We have created an approval Workflow custom PO based on the standard PO approval workflow and we had it for awhile now. Last week, we had a problem where the notification keeps on sending e-mail to suppliers and buyers. We discovered that the notification_id given in table WF_NOTIFICATIONS keeps having updated by the minute affecting the MAIL_STATUS Invalid then SENT back, then back to INVALID again and so on. We think that what is updated in this table is the cause, but so far we have not found what is updated. Here are a few of our instance.

Oracle Applications: 11.5.10.2
Database: 10.2.0.4 64bits
OPERATING SYSTEM: AIX
Custom workflow based on the 115.127.11510.16 review

Customizations:
-Created in custom notification that xx_email_po_pdf_supp based on EMAIL_PO_PDF_SUPP.
-Creation of custom message XX_EMAIL_PO_PDF based on EMAIL_PO_PDF.
-Added #WFM_CC to XX_EMAIL_PO_PDF.
-Creating custom attribute XX_PO_WF_EMAIL_PERFORMER and set as an interpreter to the XX_EMAIL_PO_PDF_SUPP notification.
-Created the custom XX_ADDTL_STARTUP_VAL function right after "Set Workflow start values of service." This function sets the #WFM_CC attribute and the XX_PO_WF_EMAIL_PERFORMER attribute.

Not sure if the customizations have nothing to do with the question since not all POs have this problem. Anyone have this experience? Appreciate help with this.

Thank you
Allen

Just to review this thread, can help you
Workflow Notification Mailer is Spamming accounts of e-mail users [1293792.1 ID]
Thank you

Tags: Oracle Applications

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