need instruction to use the fingerprint reader
Hello, my name is Thien, call me MT
I have a problem with my laptop, actually whith my laptop fingerprint reader.
For these last days, Mc McAfee internet lifesafe secuity continually to make me buy something to protect my PC because it ended, but I don't care about this and keep it jump to the day the day. Until yesterday, my fingerprint reader no longer works,... I did not understand how this happends but it passed. So I looked on the internet how to fix it myself, then I tried to update my laptop mode factoy, download Hp simple pass with fingerprints, .pla reader... pla... pla... but evrething are useless. I really need you guys to help me find the solution, or tell me what wrong whith my Hp.
Thank you. Ah, forgive me for any error whith my word. English is not my mother tongue ^^
These should help:
http://support.HP.com/us-en/document/c03718240
and
http://support.HP.com/us-en/document/c03653209
Tags: Notebooks
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Nice day
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Please follow the steps as indicated below to solve the problem
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Save the changes.
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Clear validity sensor driver:
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Control Panel > Device Manager > biometric devices > right-click on Validity Sensor > disable
Hope this helps, for other queries in response to the post and feel free to join us again
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Thank you
K N R K
I work on behalf of HP
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Thank you
Hello
The fingerprint sensor driver is valid on the following link.
http://ftp.HP.com/pub/SoftPaq/sp55001-55500/sp55109.exe
Kind regards
DP - K
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