EliteBook 8460p: using the fingerprint reader to log on Windows 10.
I recently picked up this 2nd hand computer laptop for use at home. I was happy to find that it has built in fingerprint reader that will keep my children on my account. This is recognised by Windows 10 on the device as a biometric device manager / Validity Sensor. However, I have no options to activate Windows Hello on my account and found nothing on the Windows support on with Microsoft to respond to my problem. The supplied fingerprint reader will get an updated driver that gets 10 Windows to recognize as supported by Windows Hello? Is it already work? Do I need additional software that the laptop was bought only with its OEM Windows 7 Pro OS installed and nothing else. Any help would be appreciated.
Concerning
Rachel
Install HP customer Security:
FTP://15.240.238.55/pub/SoftPaq/sp63501-64000/SP63 793. exe
Tags: Notebooks
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A ditch all that HP bloatware and restart. Uninstall everything.
All that I have a clean installation of Windows 8 Pro x 64 was to get the starter edition of Authentec Truestuie. I don't have an elitebook not sure if it's the same manufacturer, but you can get it on the manufacturer's website. -
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Nice day
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Hope this helps, for other queries in response to the post and feel free to join us again
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Thank you
K N R K
I work on behalf of HP
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cannot log on to windows with the fingerprint reader
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Hello again degyimah,
I am pleased to have been able to help you get your fingerprint reader works once more. If you can mark my post with an acceptable Solution, it will allow others with the same question to easily find the solution for themselves.
Thanks again and have a great day!
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