Need the Mac of PES 12 version
Bought today 12 PES on Adobe.com. Downloaded got the version of Windows. Need Mac too! How can I get the Mac version?
Contact sales if you have purchased in the last 30 days and tell them you need a cross-platform version.
Tags: Photoshop
Similar Questions
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I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?
For cancellation, please contact support
* Please sign with your Adobe ID *.
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purchased the windows version of PSE 14, need the mac version
I just bought the wrong version of the upgrade for PSE 14. I bought windows and need the mac version
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 ) -
What should I do if I accidentally bought elements of photoshop for windows and I need the mac version?
You can try this site
Exchange a product for a different version of the language or platform
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I bought the Windows version of the Creative Suite by mistake and I need the Mac version.
I bought the Windows version of the Creative Suite by mistake and I need the Mac version.
If it is CS6, read the following:
Product change or the language platform
You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
You can also try:
Please see return, cancel or Exchange an order - Adobe
http://helpx.Adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
If this isn't CS6, you will have to work the things with which resell it to you. Adobe does not sell the old versions.
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purchased by mistake need the mac version, windows version
It's as simple as that. I have not touched the button correctly and I bought the items windows version 13 but need the mac version. This simply easily switchable before downloading, or I just made me have to buy twice?
Items is wide cross-platform of the bat.
Download Photoshop Elements products | 10, 11, 12, 13
Mylenium
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Hi, I just bought Photoshop elements 13, but I got the version of windows, instead of the MAC version. I need the MAC version. What can I do to reverse the acquisition and order the right version?
I did the same thing, but have been unable to find a way to get them exchanged. Almost all links on the site that may be useful gives me a screen "header 403 is too great" or something of that nature. I managed to send them a message via the site, but they sent me by saying that they cannot ship to a P.O. box. I bought the electronic download version, I have no need of whatever it is shipped. The portal that the email sends me to see my case file, and if all goes well to answer gives me 403 header is too big screen. I have never been so frustrated in my life from a company. I want to be able to use the product without having to pay for it.
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Hello, I got a CS5.5 for Windows Upgrade Version and changed to a Mac. Now I need the Mac Version. I tried to install Adobe download. Unfortunately, it does not accept my password. I guess that the cause of the Upgrade Version or the Windows Version I own. My system: Mac OS X 10.6.8 2.8 GHz. thanks for the replies! Greetings, Eva
Here's a link to info on swaps of the platform.
Product order | Platform, language Exchange
If you want to try to contact Adobe support to try to get an exception, Start here after selecting the relevant answers, choose "still need help? Contact us. "and the option to contact (or phone) CAT.
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Need the MAC version of the installed windows version of 11 items.
I installed the version windows of 11 elements, but need the MAC version. What should I do now?
Hi JosephDobrott,
Please find the direct link to install 11 first for Mac: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Please follow the very important instructions before downloading.
Kind regards
Romit Sinha
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Is it possible to change my online version?
I don't know why... maybe my fault... but I bought the version of windows instead of the mac version...
Hello
You can follow: https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html
Alternatively contact our the customer service here https://helpx.adobe.com/contact.html
I hope this helps!
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Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?
Hi Jeremy,.
You purchased Photoshop elements 14 for windows that will not work on mac.
In order to get to the Mac platform, please Contact Customer Care
They cancel this order for the windows platform.
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I order Adobe Photoshop elements 13 for use on iMac-is in the order indicated by Adobe for Windows - I need to download the Mac elements 13
????
Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552
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Windows for the Mac of PS CS6 version
I have the Windows of Photoshop CS6 version and think to upgrade my laptop to a MBP. Can I get the Mac version or should I stay with the version of windows?
If you have a perpetual license, you may need to purchase an extension.
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm
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shocked by the lack of features on the Mac compared to Windows version. Why?
Just downloaded first items 11 and shocked to find that the full set of features are not supported on the mac version, especially the chroma, green and blue overlay effects / filters. Why is this? I use a mac not as a fashion statement, but because they are the industry standard for creative businesses. All THE photographic, graphic design, editing suites etc use Mac, then why give these features to windows and NOT from Mac? Makes absolutely no sense at all and I'm shocked not to mention disappointed!
lastnameinthebook
If your interest is focused on the effects of masking, please consider the difference overlay. I wrote about this in detail in a blog post.
http://www.atr935.blogspot.com/2013/05/pe11-difference-matte-as-substitute-for.html
If you have not already found, there is no difference between the first 11 Windows and Mac elements than just the effects of inlay.
Since I was strictly one of the Windows elements, recently, I decided to take a ride to the top of information first Elements Mac... still sorting through it.
The blog where I have compiled this information which includes differences Mac Windows are
http://www.atr935.blogspot.com/2013/08/pe11-Mac-information-round-up.html
I can't give you a why the first Elements Windows Mac differences. Adobe only know. Told me that he doesn't have an Adobe request/Bug form feature that you can ask to make your voice heard on this issue.
https://www.Adobe.com/cfusion/mmForm/index.cfm?name=wishform
RTA
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By a mistake, I bought the Pack of creation/PS Elements for windows. Still not downloaded it. How could I change for mac-version?
Very grateful for answers!
Hello
Please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If the problem persists please get back with the below mentioned information.
- OS version:
- Browser version:
Thank you
Atul Saini
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