Need to clean and restore dell to form factor computer

I need clean and restore my computer laptop studio xps from dell to factory settings and do not know how.  It came with windows vista but I don't know if my kids has changed, I am a computer dummy.  I was hoping that I could go to dell online and press a button, but it does not work.  Also my wireless on the laptop is not working so I have my Linksys working so I can go on the internet.

Thank you for any assistance.

I need clean and restore my computer laptop studio xps from dell to factory settings and do not know how.  It came with windows vista but I don't know if my kids has changed, I am a computer dummy.  I was hoping that I could go to dell online and press a button, but it does not work.  Also my wireless on the laptop is not working so I have my Linksys working so I can go on the internet.

Thank you for any assistance.

Best advice: contact Dell - they will tell you what you must do in your particular case.

No matter what - know whatever it is you do not have backup (files, Internet bookmarks, emails, contacts, photos, documents, etc.) will be lost.

Success may be just a touch at the start.

Something along these lines: http://support.dell.com/support/topics/global.aspx/support/kcs/document?docid=DSN_336966&isLegacy=true

Tags: Windows

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