NETGEAR genius to 2.4.20 - NO.

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• NETGEAR genius - network map

  On my MacBook Pro running OS10.11.8 the Netgear engineering network map does not display the IP addresses of connected devices & I can't bring up the box to change details. On other Macs & PC it works fine. Any explanation/fix? NETGEAR engineering

  Hi @Egregious,

  1. what version of the firmware on the router?

  2. what version of NETGEAR genius you have installed?

  3 are connected using the genius of NETGEAR before displaying the network map?

  4. have you tried to uninstall and reinstall the program?

  Kind regards

  Dexter

  The community team

• NETGEAR genius App does not display the numbers of traffic correctly with IOS 10 meter

  Since I've updated my Air Ipad 2 and Iphone 5 IOS 10.0.1, genius app on these 2 devices does not traffic counters numbers - the numbers are blacked out. Both devices have been updated to IOS 10.0.2 and numbers still are not displayed correctly. I've uninstalled and reinstalled the app on devices engineering and numbers are always blocked. I tried an old Ipad 2 which is not updated for IOS 10 and my desktop Windows 10 PC and the traffic engineering counter displays the numbers correctly. I called Netgear support, but they were not aware of this problem and so far do not have a solution. Someone has encountered this problem on their Apple devices? Thank you! Another question - is - it possible through the genius app for what it tell me the amount of use of band bandwidth/data device not only in total for all devices? Thanks again!

  Hey all

  I have forwarded this to our engineering team.

  There was another user who made the same case.

• NETGEAR genius too small

  Have been using and loving genius with my home network.

  Just bought a Dell XPS 13 laptop. Installed the genius. He appears in the center of the screen, but it's tiny. It's 2 inches square on a screen of inh 13 and the text is too small to be easily read.

  Is it possible to enlarge?

  What worked for me:

  Check the "run this program in compatibility mode for: Windows Vista"

  Don't forget to kill him by the Task Manager, and then click Restart.

• NETGEAR genius - network card showing strange connections

  Looking at the map of the network, I see far too many connections. One of the Japan, several of ARRIS (?) and one of IR (?). I tried to find these internally, but cannot find them. I consider our phones, pads, computers, TV, etc..

  I've been hacked?

  Any help would be greatly appreciated.

  What to do now. I discovered the connection of HON HAI actually my HP printer? Go figure. I'll keep investigating but it's starting to look like everything is OK! Suppose I cried 'WOLF' a little too soon. Sorry guys! I'm not very tech savy... as if you couldn't tell.

  Thanks for the help here!

  

  dorald

• Engineering of Netgear works do not correctly with iOS 10 or Mac Sierra

  NETGEAR genius App does not recognize that my R7000 on the network once I updated to iOS 10.
  Also on Mac Update for Sierra, the Netgear genius app crashes.
  In both cases, I deleted and reinstalled to correct, however, they continue to fail.

  Thank you all. The app update took care of the problem for me. If all goes well for everyone.

• Not able to connect to my netgear router

  I have my netgear router for almost 6 months now, and he has never given the satisfaction of a good wireless on the attic of my house. Repeaters wifi did not work, or are expensive for dual band. Now, I have connected my old linksys E3000 router, and everything seems to work. But I can't connect to my netgear router. I can't find via the routerlogin.net, nor using the netgear genius app on my ios device. The network is still there, I can connect trough wifi to internet both 2.5 g and 5 g, comments networks are here but I don't know what IP address uses the netgear (I can't find the linksys)

  How can I connect to the netgear?

  and of course I can return to the default settings and start all over again, but it is too easy to answer. How is it possible for me to connect to the router, how I am able to find in the current set up?

  Based on this, I would say that you set r7000 in ap mode and e3000 also in ap mode. Connect through a data cable in the case of PSI.

• BOUZHAM-LVG appearing since the gateway updated for Netgear engineering

  We have an N450 (on the side, he also says CG300Dv2)

  Our gateway software must have auto update for Netgear genius. All of a sudden we see BOUZHAM-LVG appearin gin our network.

  In Netgear ReadyShare genius he shows as a USB device as possible. Who did?

  Should I turn it off the network, HTTP and FTP connection?

  Thanks for answers.

  Apparently when the modem/router auto updated the interface ademin for Netgear engineering he included options to use the USB port on the device to act as a storage location. Who has been appearing in my network as the enigmatic BOUZHAM-LVG connections. I went to Netgear genius and just disabled since I don't plan to use it.

• NETGEAR N300 Wi - Fi DOCSIS 3.0 Cable Modem Router (C3000) sees the backup HD Seagate but don't transfer

  V1.01.11 firmware, OS is Windows 10

  I bought the cable Modem Wifi Netgear N300. Except for the external hard drive Seagate (backup Seagate more 5 TB desktop external hard drive with 200 GB of Cloud Storage & Mobile Device backup USB 3.0 (STDT5000100)), all my devices connect to it without problem. However:

  1.) when I have the hood upwards the Seagate external hard drive, the genius of Netgear he sees, but says that the drive has 0 bytes available.

  (2.) that's why I can't back up by using the backup program WIndows 10 but

  (3.) I can "manually" drag files from my PC to the Seagate HD (the PC is connected to the modem router cable via wifi.)

  4.) when I connect the Seagate HD with a USB cable to the computer, the backup works.

  It's frustrating because I want to use the Seagate HD as a backup for some of my devices and I want the devices to send their data or the Netgear router.

  Can someone help me? It seems important that Netgear genius sees the HD Seagate but think it has no place.

  Richard

  I answer my own question (!) but is the answer that the HD 5 t is not compatible with the cable modem Netgear router? See:

  http://KB.NETGEAR.com/app/answers/detail/A_ID/18985

  Richard T.

• NETGEAR engineering connection user name

  I got a Netgear DSL from my ISP modem. I have Netgear genius installed on my PC.

  For some reason the username of my Netgear router is Admin with A capital rather than admin.

  I have no option to change the user name in Netgear genius, so I can't connect to my router.

  How can I fix?

  You are right. This model is a Netgear telco product. For assistance, you will need to contact your ISP.

• Taking a long time to power laptop

  Hi all

  My laptop (HP ENVY 17 - j005tx Notebook) when to stop only takes a few seconds, but it can take up to 5 minutes to be able to...

  At first I thought some service or program took a long time to stop, I installed Windows 8.1 SDK Performance Toolkit to try to identify a culprit. run the command "shutdown - traceFlags BASE + DIAG + LATENCY - noPrepReboot xbootmgr-trace" and the generated trace succeffully.

  I noticed that the notbook was restarted in a matter of seconds...

  Anyway, I proceeded to analyze the trace file using the wpa.exe anf program cannot find any program or service taking much time to stop!

  SO, I now understand the operating system Windows stops well even if the laptop is very long take-off power.

  Someone at - it suggestions?  I have installed NVIDIA driver 337.88 and found another thread here where they suspected this version of the driver has not been tested by HP and after they have applied it their judgment of the laptop slower than usual--is this somehting, perhaps to look at...

  I am currently downoading sp63414.exe NVIDIA driver for my laptop - should I uninstall my current driver and applies HP?

  Jim

  Laptop HP ENVY 17-j005tx, HP ENVY 27 - k001a, HP ProLiant MicroServer Gen8 G2020T, HP MediaSmart EX495 Server tilt, HP MediaVault 2020, HP ENVY 120 AiO Printer

  Thank you visruth...

  What I've tried is run "msconfig" and boot into "safe mode", restarted, then stop, stop was back to normal again.

  Then revived "msconfig" disabled all Microsoft Services, judgment and yet all fed off the coast as usual (soon after).

  Then restarted and re-enabled all services using "msconfig".  Disabled the following services, choose these particular that I'm not sure why they should be executed and some do not know what they are...

  

  rebooted and then stop and everything stop and power off was normal...

  It seems that one of these services is at the origin of the power off to take a few minutes...

  I suspect the bluetooth services, GSService, or IconMan_R, or even the genius of Netgear...

  Funny enough I did uninstall netgear genius a few weeks ago and see for some unknown reason, that the Service is still there? Hmm...

  Jim

• C6180A: Network printing problem series C6100

  Hello

  I pray that someone here can help with my network C6180A impression of questions, as I am at a loss to know what to do. I'm technical enough for a layman (not irritable) so able to fix my printer problems, I had to do several times in recent months. However, I am now in a complete deadlock as to what to do next.

  Implemented - laptop HP Pavilion (less than 1 year running Windows 8.1 64bits) connected by wired home network using Netgear HomePlugs, on which my C6180A All in One Photosmart printer is also connected by a Homeplug Netgear network around my house for others to use. The network software Netgear genius picks up the printer and it shows on the fine network. I can also access the IP address of the printer through my thin Firefox browser.

  Printer C6180A is (I think) about 8 years ago and has been well used with over 44 K printed pages! It worked well overall until recently. Minor problems have been solved in the past, which I was able to do very well.

  Until recently, the printer worked very well, so a few weeks ago (nothing has changed on it, or my laptop), it just started to stop printing and also started to enter spurious characters (always number 7) on the LED panel without doing me anything, as if someone was going to put in a fax number. It would show a string of 7 like this: '7777777777777777777' as a fax number alone.  Yet I did not or use the fax on it more. It's where I wondered about capacitors, as I mention below...

  However...

  It will not print many pages at once of all today - even if I get it print OK. It does not go offline (it used to do this), just print job gets stuck in the queue and must be deleted using HP Print & Scan doctor. Nothing else removes the queue now. And no other problems are reported with this utility. If they are, then I have Setup or the utility corrects.

  I did the following to get it fixed so far (with little success ongong):

  -updated and install printer via the HP website drivers (most recent is dated December 6, 2015)

  -uninstalled and reinstalled the driver software several times = sometimes a test page impressions, not always

  -restart the laptop and printer each time I do this to clear no matter what cache

  -Remove and add the device in Control Panel = got a few pages printed today this and nothing else then prints

  -check the IP address of the printer to make sure that his recognized on the network = all fine here (IP address added manually in the settings of the network on the printer a few months ago), although I can't make it here anymore as the "ok button" on the printer does not work now (minor in question not related to this in my opinion)

  -did a hard reset of the printer using the # and 6 to do this = it worked for a few pages then orders

  -printer is always / recognized by any software, driver or utility HP PSD when turned on to be detected to install

  -printer works fine when connected directly via a USB cable, but which is not what I want to do on a daily basis

  -have contacted Netgear in the recent past to make sure that my HomePlugs on my network worked very well, they were. If not, then the printer would not be detected by any software installation or fixing with HP PSD

  My last resort will be to check if the capacitors are down, I saw in other forums that this is a common problem after a while on these printers. Before making this "repair" I bought the capacitors, I wanted to check if there is anything else I missed that I can do to finally once and for all this problem of printing.

  Help on this would be so MUCH appreciated by any expert here, because I lost so much time, days in fact, try to resolve this issue as you can only imagine. I have to be able to print for my business. It is not an option to replace the printer currently.

  It worked fine until the last 3-4 weeks or more... Where my question detailed with what I did to fix it until now.

  Thanks in advance. ANIA

  Hello @AZS1,

  Welcome to the Forums of HP's Support. I understand that you have a problem with your C6180A. I would like to help.

  To be honest, you did some troubleshooting. To say that you are quite technical for a layman seems to be an understatement.

  I provided you with a link to solve network problems. If the problem persists then you might as well go ahead with the repair. The only other option would be to have fix the printer.

  "Printer not found" error message for printers all-in-one HP Photosmart C6100 C7100 and Officejet Pro L7700

  Please let me know how it works. I'm pulling for you.

• A6210 adapter does not connect on 5G (Windows 7)

  I would be very grateful for any help on this problem. I have an I7 computer running on Windows 7 with a Netgear A6210 wi - fi adapter and a modem router Netgear D7000. The router is new and seems to be working on various appliances on 2.4 & 5 GB. The adapter is older and works brilliantly on 2.4, but has all sorts of problems to 5 GB. He also had problems on 5 GB on a previous Netgear modem.

  Most of the time he appears to connect at a good speed (867 MB) but most often fails to get an internet connection. In practice, I'm not sure it connects in fact since I have difficulties to access the router or my SIN cable on the router. In my view, there are occasions when I got the internet on 5 GB, but I played with it so long, I'm not sure.

  I installed the latest driver for windows for the adapter (vsn 5.1.22.0) and it made no difference. When I use windows diagnostics considers what it takes to reset the adapter - but even after doing it still does not connect to the internet. Change to 2.4 GB connects quickly and works every time. NETGEAR genius tells me he's working on channels 9 & 13 to 3 bar strength and about 300 MB/s on 2.4 GB and channel 36-48 to 5 GB with a force of 4 bars and 867 MB / s.

  I would be very grateful for all suggestions finding a way forward. I have no hair left to pull and closer me logging of all products netgear in the trash!

  James,

  Thanks for your reply. In fact, I tried what you suggested, but it has not solved the problem.

  However the problem has since been resolved by going into the modem and changing channels 5G of the numbers (36-42) low to high (100-112). This seems to have solved the problem with the A6210 adapter that connects now on 5G without problem and still works with other devices.

  Interestingly, the two laptops were 5 G connection without problem from the same location as the card and are still. So I have no idea why this change has worked-, but he did.

  Thanks for your help

  Alan

• WIFI App Analytics

  Y at - it an analytical application of Netgear for Windows or IOS that I can use to show channel use with my double cable modem broadband?

  I know I've done this before, but forgot - Netgear genius for PC works fine and don't channel Analytics if you do not have a router that is taken in charge.

• DLNA Nighthawk AC1900

  I am a complete novice and ignore completely (even if I'm posting in the right place) so please keep answers as simple as possible.

  I am now using to AC1200 D6200 Moden router model, with Netgear genius installed.but as my ISP change over fiber, I bought a Nighthawk AC1900 D7000 model

  Question: Is Netgear engineering the same for all models of routers so that I can include the use of one installed for AC1200 or I have to download a new version for the new AC1900?

  Yorky wrote:
  Question: Is the same Netgear engineering for all routers model so I can carry on using the one installed for AC1200...?

  It has been my experience. The autonomous genius, if that's what you want to say rather than the little genius of the web interface, is a generic package that supports a range of hardware.

  I don't know if the application supports everything, however. Some kit may be simply too old for his magic.