NETWORK card due to virus problem.

I have received and isolated a virus, but not before, he did some damage. First of all, it disabled my cd/dvd drive, then under IP config, it turn off the Routing IP and Proxy WINS. It displays a 'no' for active. My cd/dvd indicates it is functional but I can't read. The other problem keeps me to have access to the internet. Can you guide me to solve this problem?

Hi chrisinOhio,
 
 
-What happens when you try to access the Internet? You get an error message or error code? If Yes, indicate the same.
 
As a first step, I recommend you scan your computer to get rid of this virus.
 
Try to start in Safe Mode with networkand then run an analysis online for your computer. Visit the following links for the same:
 

http://OneCare.live.com/site/en-us/Center/whatsnew.htm

Microsoft Security Essentials

Once you scan your computer, check whether the issues you mentioned is fixed.

Try running the Fixit tool from the below mentioned link and see if this is useful in fixing the issue for CD/DVD.

Your CD or DVD drive cannot read or write media

Tags: Windows

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