New BlackBerry Q10 Q10 with defective keyboard

Similar Questions

• Problems to recognize and sync with the smartphone Blackberry Q10 with PC

  Thanks in advance to all.

  My BB Q10 was not reproduce my calendar and added duplicates to my contact list whenever I have synced.  So, I uninstalled their software thinking Backberry link I re-install and solve the problem.  Now my PC does not recognize the phone (I tried the 'activate fix mass storage) and BB tech support says that I need to install a "div" ("you must contact Windows to request assistance on their part on the .msi file that your computer needs.") in order to download and re - load in the BB Link software.

  I know that the problem comes from my PC because I connected the phone to my wife and it was immediately recognized, and you are prompted to install the BlackBerry link.

  I know I'm a fossil with Windows 7 and Blackberry, but any help would be appreciated. Thank you

  Like so many people, I had a nightmare trying to connect my Q10 and before that a Z10 for LINK.  After reading a lot of posts become completely disillusioned, until I found a post on the opening of the control panel/Device Manager and see if BB Q10 was listed and had a yellow triangle next to it and then try to reinstall the drivers.

  So I plugged my BB to the computer with a USB cable

  Open panel / but Device Manager there is no device listed outside the "RIM Mass Storage Device."

  What made me think...

  With the always-connected BB, on BB, I opened the settings / storage access and disabled USB mass storage.

  On the control panel / Device Manager, immediately "RIM Mass Storage Device" icon in the taskbar, a window and disappeared popped up saying "search drivers."

  This has changed then automatically to "Install drivers" and "Finish."

  In Control Panel / Device Manager a new device popped up in the area of 'No' called 'peripheral network RIM.

  Then I opened the link and it is immediately connected to my BB Q10...

  Then I went there immediately disconnect and link back to the Q10 spilled the USB Mass Storage 'OFF '.

  Certainly, there is a bug here...

  I lost several hours tinkering with this whole process, and it's a nightmare of flashing.  While this may not work for everyone, I hope this works for some of you...

• BlackBerry Q10 disable the keyboard sounds when you enter the phone number

  I was able to turn off all the sounds of keyboard except one: enter a phone number.

  Does anyone know how to disable these sounds too? I encounter this problem together with the composition screen and the keyboard.

  Thank you!

  You can do the following:

  Settings > Notifications

  Sure, active profile is Normal

  Under profile Cap, tap Normal

  On the normal profile, pass the sound (cursor left)

  Tap customize App Notifications

  Tap phone and set a sound (slider)

  With that, you will hear the ringtone, but you will not hear the dial pad.

  If you have other applications that should its notifications, for example calendar, you must go to customize the Notifications App > calendar and adjust the sound works just as well.

• Left SHIFT key of blackBerry Q10 is defective

  By simply pressing the left SHIFT key, the key will work. This means that when you type 'y' or 'x', I get rather 'Y' and 'X' respectively. I have a QWERTZ keyboard.

  The metal contact inside has very probably been flattened. You need to get the unit replaced. If it is less than one year and you bought by your carrier, they should be able to get a warranty replacement for you.

• BlackBerry 10 problems with quick keyboard input?

  Curious to know if the owners non - Q10 this experience? If you do not have a Q10, try the following actions that stir up trouble (typing while receiving a text or BBM, message or by immediately typing affter hit send) and I would like to know if the behavior is not the same on the Q10?

  I type very fast on my keyboard of Q10. Often the time when entering text, say in a text message or conversation of BBM, I will hit enter to send and to start writing again. With any iPhone or Android, you would just keep typing. Half the time, I need to re - select the area to keep hits again, or he starts to enter a few characters are echoed to the screen and the unit freezes during a seecond and then the text box is empty, even if the phone works normally after that. Is it a known issue for BB10 lock up like that, and is the duty to select the text box again after sending the default behavior? I have not found a way to disable it and it is very annoying.

  P.S. I'm the only person who can manage almost never hit the X in the circle on the browser to clear the url? I have to remove most of the time...

  Solved... apparently WhatsApp is to blame. Found a tip in the classic BlackBerry users forum which could be related to a memory leak. Deleted and instantly all my problems were solved... hmm...

• New BACK Labtop preloaded with Defected Windows 7

  

  

  

  Refer to the above for exact details

  Hi, I have bought a Toshiba P840 online and received today. He showed early upward the labtop, Windows 7 ongoing enforcement and that windows is checking for a solution (good start repair) and said that it could not solve the problem.

  I was shocked because it was supposed to be a new and a Labtop BACK (n OS self-service).

  I have check the start menu of all right, the HDD works well 500 GB 4 GB memory intel i5 core all matches.

  The problem: it was supposed to be a BACK of unit as shown, but let me ask you guys, is possible for me to install just my new Windows 8.1 to crush this weird pre-existing windows? Via the start menu by putting in my drive and ignoring the failure of Windows 7 Startup Repair?

  What are the causes of Windows 7's to fail anyway? The hardware itself or the Windows operating system?

  If this is the problem of the OS, it's okay since this is supposed to be a unit of BACK where I need to install my own BONE to crush it, but WHO can?

  Don't forget my key question > can I insert a new disc of Windows 8.1 and crush/install on this strange Windows 7?

  Try to spark a recovery in the factory and then start the installation from the Windows 7 Desktop for Windows 8.1:

  New computers that come pre-installed with Windows often have what is called a recovery partition. This is used to reinstall an operating system in the case of a system failure. To access it, you need to start when you start your computer by pressing a function key. This can be either F1, F2, F9, F10, F11, F12 key DEL or tab. See the manual that came with your PC for instructions on how to reinstall Windows.

  This is how the recovery partition is accessible to most popular brands...

  For Toshiba, press and hold "0" BEFORE and during the power upward

  Otherwise, you can simply use your media Windows 8.1 DVD or USB and make a custom installation:

  Boot from the DVD Windows 8.1

  For information about how to modify your BIOS options to boot from the DVD drive, see the following tutorial:

  http://notebooks.com/2011/05/05/How-to-load-BIOS-and-change-boot-configuration/

  

  Once your computer is configured to boot from the DVD, you should see this option.

  If you are installing from a USB key, see the instructions below how prepare your computer to boot from a:

  http://Windows.Microsoft.com/en-NZ/Windows7/start-your-computer-from-a-Windows-7-installation-disc-or-USB-flash-drive

  Click Install now
  Accept the license agreement
  When the option is displayed to select a type of installation, click (Custom advanced)

  Select the disk partition where you want to install Windows 8.1 click Next.

  You will receive the following warning:

  The partition you have selected may contain files from a previous Installation of Windows. If so, these files and folders will be moved to a folder named Windows.old. You will be able to access the information in Windows.old, but you will be able to use your previous version of Windows.

  (At all costs, do NOT click on anything in Format, deletion or Partition name.) So even do a custom installation, your personal files are still kept. Click OK

  The installation program will now begin installation. During installation, your computer will be restarted several times.

  Once the installation is complete, you can complete the Out of Box experience as the choice of your laptop, create a username, password, your time zone. You can then proceed to download the latest updates for Windows and reinstall your applications and drivers.

  You can then retrieve your personal files from the Windows.old folder and reinstall all of your applications and drivers.

• Icon Smartphones New blackBerry: blue box with the letter 'f '?

  I just got a new icon on the top of the screen to the left of the notification e-mail.

  It is number 1, with an orange dot and a blue frame with the small letter 'f' in white inside the box.   I have never seen it before and have no unread e-mail or text messages, or any unknown voice messages.  Nobody knows what it means?

  Ken

  You have installed the Facebook application and you hae a new message.

• BlackBerry Blackberry Q10 10.3.2 Z10 password ID issues

  Hi, I need help with the Blackberry ID related issues. I recently got a Blackberry from my brother who went to the army where it is limited to use only a device equipped photo of Q10 Q10. Before moving to me, it has disabled Blackberry Protect and delete his personal data and I created my new Blackberry ID associated with my email of the company. However, as has happened the weekend, I couldn't "confirm" my email of the company (Blackberry ID) within 72 hours, and I refreshed the email confirmation, but for some reason, the BlackBerry ID password is incorrect and I can't 'confirm' the new password. Now when I click on BlackBerry ID of parameters, it is said; BlackBerry locked ID
  BlackBerry ID password was entered several times incorrently. For security, your account has been locked. If you need create a new password, press Reset. When I clicked "Reset", there was a Question of recovery of the password when I recognize established when I created my BlackBerry ID. Because I can't recognize such a Question of safety, I can't go forward. Can you please what is happening or what I did wrong?

  Here is the information on BlackBerry ID of 'settings ';
  BlackBerry ID username: my email company (not my brother ID more)
  First & last & pseudonymous: my good names (not my brother more)
  Status of Confirmation e-mail: "unconfirmed".

  And here's what I did after I got on the phone;
  1. I have set up my new BlackBerry ID at the stage of initial configuration without a SIM card inside.
  2. I have never 'confirm' email (BlackBerry ID) within 72 hours. And since then, I can't email confirmation.
  3. I use Q10 with connections wifi at home & work.
  4. I finally incerted my SIM card, but I can't access the BlackBerry World.
  5. I took out my SIM card.
  6. Although I could never "confirming" State ID of BlackBerry, BlackBerry Protect is ON (enable) and I can't turn it off (keeps prompting the BlackBerry ID password associated with my email of the company and it is incorrect)
  7. I do not recognize the "recovery password (security) issue".

  I read on internet that with BlackBerry Protect 10.3.2 feature is ENABLED, data wiping is useless without the BlackBerry ID password and it always will make the phone unusable. So I'm stuck...
  At this moment, what I can do? And who instituted the "BlackBerry Password Recovery/Security Question in the first place?" I had to 'Confirm' the status of e-mail before using the phone? Can I go ahead and wipe my Q10 without knowing the 'BlackBerry ID password' or 'The password recovery Question?' I would be able to implement the new BlackBerry ID and the new password with my email of the company again? I'm just afraid that I'll do my Q10 permanently out of use. And what is locked BlackBerry ID (account)?

  Sorry for writing such a long message, but I just don't know what to do now...

  Hi all

  Last updated:
  Successfully, I received the Email 'confirm' to my company e-mail and updated the device information by resetting my BlackBerry ID password. I'm having no problem with BlackBerry Protect 10.3.2 / BlackBerry ID password.

  Kind regards
  Memejo

• BlackBerry Q10 transfer old data blackberry device BlackBerry 10 device, without old blackberry device again

  Hello
  I recently bought a new BlackBerry Q10, I got a 9790 "BOLD" of BlackBerry OS 7 before that and I had backed it up in BlackBerry Desktop Software. I had no knowledge that BlackBerry 10 devices do not work with BlackBerry Desktop Software, so I sold my Bold 9790 and then bought a Q10. I need to retrieve all the data from my old 9790 "BOLD" to my Q10, but unfortunately does not work with BlackBerry Desktop Software Q10. If I download BlackBerry link it will ask to connect to my old camera to transfer files.

  So basically, I need to transfer my old phone to the new backup file.
  Please help me. Thank you.

  First of all, the device is released for more than a year and a half.  BlackBerry has put the information out there.  I easily found the information below with a quick Google search that brought up this article, KB33322

  While it has not yet been updated in order to take account of the last update for the link, I made a few minor changes to the instructions to join the same options in the new version of the link.

  Multimedia files stored on the internal memory of the device will be transferred if you check the box "Multimedia files stored on the internal memory."  Multimedia files stored under the content on the old appliance store will not.

  Here are the instructions:

  1. Connect the 10 BlackBerry smartphone to the computer via the USB cable.
  2. On the left side of the BlackBerry connection screen, click on the name of the smartphone BlackBerry 10.
  3. Select restore device > Legacy device backup files.
  4. Select the desired backup file.
  5. Select the data to be restored in the smartphone BlackBerry 10. To restore data to all supported, select the checkbox restore all data .  Choose the data to restore select Custom Restore.
     Note: for a description of data BlackBerry smartphone, refer to KB03974.
  6. Click restore.

• Problem syncing blackBerry Q10 Q10

  Hello

  Is a small question, possible to sync my Blackberry Q10 with Blackberry via Bluetooth connection?

  Or I can do this only through the USB cable and WiFi?

  Thank you

  Historically, it was hit and Miss. If your computer uses the "widcomm" bluetooth base drivers it can work. If your computer is provided vendor bluetooth drivers (toshiba or other drivers of the brand) then it probably won't work. BB software has always required that the base of windows drivers so that the bluetooth work. Even if you manage to remove the vendor provided drivers and use the base drivers you lose some of the advanced features your vendor provided drivers support.

• BlackBerry Blackberry Q10 Assistant on automatically - keyboard does not work

  Hello

  I have my phone Blackberry Q10 now for 1 month, and since a few days the problem has turned up, randomly Blackberry companion light automatically. Sometimes visible through the open window, App - but sometimes also without this, but you recognize because the keyboard no longer works. This can happen when you type a message.

  The wizard then opens whenever I press the power button to lock the display so that the screen doesn't lock.

  In all this is very annoying and makes the phone in time allmost impossible to use.

  The solution only little time that I found is to close the wizard via the app Manager, but then it starts itself after maximum 1 h and the problem continues. I tried to disable all the functions of the wizard, but it does not help.

  I would be very happy for any help with this problem. For example, is it possible to delete/disable the wizard?

  Best regards

  JWI

  PS: OS Version is newly updated to 10.3.2.2836, but the problem existed before the update

  Hi jwi,.

  Welcome to the BlackBerry Support Community Forums

  Have you tried pulling the battery for a few minutes?

  If it does not please re install the software via BlackBerry link but make a backup first if you want to keep your data.

  Ice

• BlackBerry Q10 in waiting for the new Q10 hit sprint but what will happen to my email?

  Currently, I am waiting for the new Q10 hit sprint.  but I hear that I have will no longer be able to use my email with the new blackberry blackberry.net.  I currently use it as my email address.  1 it's true they won't E-mail blackberry and if so what steps do I need to take to make a smooth transition?

  1. Yes, the blackberry.net email is no longer available... and quite honestly, in my opinion, it's a good thing. Blackberry.net email is not available elsewhere ON your BlackBerry, you can view it on the handheld device itself and no backup otherwise. Get a free gmail, yahoo or Outlook.com account.

  2. read this: Article ID: KB33260 (hosted) BlackBerry e-mail address reference for BlackBerry OS 10

  Then, create and start using another free email account now. When you finally go to the thread at BlackBerry10, you will have your solution in place for shipping the blackberry.net email account.

• BlackBerry Q10 receiving new Q10 tomorrow. Need help to transfer data of Balckberry Desktop Software

  Currently have a Curve 8530. Data are saved on laptop via Blackberry Desktop Software program. B what will be the best way to transfer the data? Thank you.

  Thank you for your response. When I heard back for awhile, I called technical support Blackberry and the technician the Nice customer support sent me the following:

  Below the instructions on how you can transfer data from the Curve 8530 to the new Q10 use BlackBerry link.

  Note: This method requires a PC or a Mac with BlackBerry installed link.

  * BlackBerry link only supports the Tablet BlackBerry PlayBook and smartphones BlackBerry 10, with the exception of the migration of initial data of a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7.1 for the smartphone BlackBerry 10.
  * BlackBerry Link is available from www.blackberry.com/blackberrylink and is able to operate simultaneously with BlackBerry Desktop Software for easy migration to BlackBerry 10.
  * 10 blackBerry Smartphones will offer an option for auto-install of BlackBerry connection when it is connected to a computer (Mac and Windows)

  Before using BlackBerry link for the migration, make sure that:

  * BlackBerry link is installed on the PC or Mac that will be used for migration.
  * The two BlackBerry smartphone models are detected and can connect to the BlackBerry on the PC or Mac link.

  Follow the steps to transfer data using BlackBerry link below

  1. plug the BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7.1.
  2. Select the name of the previous BlackBerry smartphone the BlackBerry link screen downstairs
  3. a page will appear with a message that the device is not supported by BlackBerry binding, on the same page, select data transfer.
  4. on the next page, click Next, this BlackBerry smartphone data will then begin to back up.
  5. once the backup is complete, BlackBerry link invites you to the new device to be plugged. Unplug the old BlackBerry smartphone and place it in the smartphone BlackBerry 10.
  6. the screen will display indicating that the data be sent.
  7. When finished, unplug the smartphone BlackBerry 10 as it is ready for use.

  If the previous smartphone is not a backup file can be used

  1. connect the 10 BlackBerry smartphone to the computer via the USB cable.
  2. at the bottom of the screen BlackBerry link, press the arrow towards the top right of the name of the new BlackBerry smartphone.
  3. Select Restore > restore from backup > Legacy device backup files.
  4. Select the desired backup file.
  5. place a tick next to the data to be restored in the smartphone BlackBerry 10. To restore the data all supported, place a check next to restore all data.
  6. tap on restore.

  Hope this can be useful to you or other new users Q or Z10.

• BlackBerry Blackberry Q10 ID deleted with Blackberry Protect to the

  Hello

  I do not own the Blackberry device, but my father and I think he did something wrong. He asked me to write to you to help you, because he can't use his device because it deleted the Blackberry account. On October 23, he bought Blackberry Q10 and on 26 October, he deleted an account (he had some problems with the reception of e-mails and he thought that it might help). He also said that the problem might be related with Blackberry Protect. What can I do to make him his device working properly?

  Greetings from Poland and thanks for any help.

  MREX.

  You can try. I don't think he'll do good. Why BlackBerry would be to blame when they provide a big warning that says do not remove the BBID if it is connected to a device?

• BlackBerry Q10 how do I get rid of my current BB sign in and create a new one?

  My Q10 is having this problem:

  http://BTSC.webapps.BlackBerry.com/BTSC/ViewDocument.do?noCount=true&externalID=KB33652&sliceId=2&di...

  It seems to me that I have to delete my bbid which was used for my old BB and make sure I use a new from scratch, so lose all my contacts etc.

  How can I do this

  Please help someone because I'm so desperate to stop having BBM Manager of temporary error every day, so far the only way I can get around this is to keep to restart or take out the battery.  Whenever he wipes my cats and is usually really irritating.

  any help would be much appreciated - thank you

  Hey, AdaV,.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  Follow the steps in this article to change your BlackBerry ID on the smartphone BlackBerry Q10: www.blackberry.com/btsc/KB26694

  Remember to create a backup of your data in BlackBerry link that all data will be erased.

  Let me know if you have any other questions.

  See you soon.