New Designjet T520e unable to connect to the wired network

I have a problem with a brand new Designjet T520e that can not connect to my network cable.  Said! No connection

I can see the lights suitable for connectivity to the plug on the printer and on the switch.  Have you tried replacing it with cables and ports from the switch, the speed setting of port on both printers and spend 100 full instead of auto.   It connects to the wireless network, less desirable in this situation.

All revelation?

The cable was not the solution, but thanks fo RL suggestion.   support technique level 2 indicated that there is a problem with some of the T520 newest which will be fixed in an update of the firmware soon arrived.   In the meantime, they recommend a hard reset.

Tags: HP Printers

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