New internet router but no connection to internet (local connection only)?

Hello

I have a computer laptop compaq presario cq60-307sa, I changed recently to talk about my house bt to my internet hub. My computer connects with the router but it won't no matter what internet access and it says "local access only". Internet works fine on my phone, so I know the router is fine and my computer to connect to my internet work without problem. I spoke to talk, but they said I have to reconfigure the computer by going to the computer set up menu but I don't know what to do. I also did the troubleshooting thing, but it didn't work. Can anyone help?

Thank you very much

Phil

Hi, Phil:

What model network adapter do you have in your laptop?

Perhaps a driver update is required for your wireless card work with your new router.

If you have the Atheros AR5007 wireless card and the driver date is before 2010, I can almost guarantee you that is the question.

Please see my thread on the link below.

http://h30434.www3.HP.com/T5/wireless-Internet-home/Atheros-WLAN-driver-fixes-connection-issues-with-many-new/TD-p/701407

Paul

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