new out of the box, all the ink cartridges damaged or missing error 8500

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  MLubb

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about serious problems with your HP PC brand new and wanted to help.
  
  Since it is a machine relatively new, instead of hurt for hours to fix yourself, why not just let HP fix it - for free!
  
  You must contact the HP Customer Support directly so they put you in contact with HP Tech Support to see what they can do on the diagnosis and repair of your machine remotely.
  
  I did recently, and HP technology was able to remotely access my PC on the Internet and to make the necessary repairs.
  
  If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
  
  If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
  
  NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!
  
  Good luck
  
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• e all in a single photosmart 6520: 6520 implemented of the ink cartridges

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  Hello! Welcome to the @jbuckley21 forums

  I read your post on how your 6520 Photosmart did not include cartridges Setup. In this case, you will need to contact HP for the Setup cartridges sent to you, to install the printer.

  Please, give us a call:

  Call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

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  [Moved from the community centre of Participation]

  Hello

  Welcome to the Microsoft community.

  What operating system is installed on the computer?

  You may need to check if you have followed the actual procedure to change the ink cartridges.

  Please see the following article:

  https://files.support.Epson.com/htmldocs/sc60__/sc60__rf/ink_1.htm

  https://files.support.Epson.com/htmldocs/pho22_/pho22_rf/ink_1.htm

  Kind regards

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  Before you buy a new set of PHA, you could try following the instructions on this post for a more aggressive cleaning Interior http://h30434.www3.hp.com/t5/Other-Printing-Questions/Photosmart-Premium-c309a-Black-prints-out-green-on-photo-paper/m-p/449245/highlight/true#M28673

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  Hi Shanmarie1103,

  If the cartridges are rebuilt you will not get a read out on the ink levels. You will need to use a new OEM cartridge with a new chip for the ink levels. Click on the links below for more information.

  The truth about remanufactured ink and toner cartridges

  Price of ink

  

• HP ENVY 5646: Replacement of the ink cartridges

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  So - I replaced the color ink cartridge is 'no snapshot' with the color cartridge instant I received a few weeks ago, when I signed up for the instant the ink plan, my question is: should I also replace the ink cartridge 'snapshot not' black now with the black cartridge of instant or wait until it is empty?  Is it true that I should replace the black cartridge and color at the same time whenever one runs out of ink?

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  My epson 7400 has not been used for 6 months. I cleaned and aligned the nozzles and it used 2 full cartridges. I installed new ink cartridges, and he says they are empty. Now none of the buttons work, it does not seem to recognize all commands. What should I do?

  Hello

  Turn the printer off

  Unplug the printer from the computer and the wall outlet

  Reinstall the cartridges

  Support all the ink cartridges until they snap into place to make sure that they are well housed

  Close the cartridge cover and push it down until it snaps

  Close the scanner

  Press on the Stop button to start loading of ink. It takes about 2 minutes.

  When the the light stops flashing and remains on, the ink load is complete

  	Caution:
  Never turn off the Epson Stylus CX while ink is in charge or you'll be wasting ink. If the ink light flashes, press on the Stop button and lower all the cartridges safely Manually clean the print heads Plug the printer into the wall outlet and the computer.  Turn it on and try printing again. Updates

• Printhead 7510 gliding is more to the center when I open the printer to change the ink cartridges.

  I have an all-in-one Photosmart 7510. My slides print head is no longer the center when I open the printer to change the ink cartridges. It remains in place on the right side. I can't access the cartridges. Otherwise, the printer can print pages without problem - it is not blocked when printing. I have had this printer for during 9 months - it is a new problem.

  Thanks, but I returned the printer for a replacement - it was still under warranty.

• Cartridge door refuses to move to the ink cartridge replacement position

  Separated from this thread.

  May 22, 2015

  My Epson CX7400 worked beautifully until the beginning of this week.  I tried to install a new ink cartridge.  Pressing the button 'stop' as required, the cartridge door refuses to move to the ink cartridge replacement position.  The assistance Center Epson told me that he seems to be a windows problem and suggested that contact this Web site.  Any Suggestions?

  Hi Sue,

  Thanks for posting your question on the forum of Microsoft.

  The query you have is different from the initial post, this seems to be a hardware problem.

  We can try to start the troubleshooter.

  Run the hardware troubleshooting tool.

  The convenience store is a tool that will check the hardware attached to the computer for all known with him of the issues and provides details and how to fix them. Follow these steps and run the troubleshooter.

  1. Connect the tablet to the computer.
  2. Click on start.
  3. Go in Panel.
  4. Troubleshooting type in the "search" tab and press enter.
  5. Under material and audio.
  6. Click Configure a device.
  7. Follow the instructions on the screen.

  If that's not enough I recommend that you make a diagnosis of equipment by the manufacturer of the printer: Epson Support.

  Let us know if you need more assistance. We will be happy to help you.

  _____________________

  Thank you best regards &,.

  Isha Soni

• Issue using the ink cartridges.

  I just replaced all my ink cartridges (and now black twice). He did not print documents sent by my iPad or make copies. However, it will display the printer status. I cleaned the print heads. It is then printed out-of-print diagnostic quality showing all my color cartridges are full, but nothing for the black. I clean the printhead three times now and same thing.

  Hello

  Many printers will not print if any of the ink cartridges do not register. If
  You can remove and reinstall the black print cartridge (had to do that to my)
  Printer Brother last night).

  OEM for the printer manufacturer is responsible for the proper functioning of the
  printer and their drivers. Check with their support, their online
  documentation and drivers and ask in their forums (if any).

  =============================================

  The main issue "might" be the engines, but these can help:

  Add or remove a printer
  http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-Vista&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Solve printer problems (Vista)
  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  Solve printer problems (Windows 7)
  http://Windows.Microsoft.com/en-us/Windows/printer-problems-in-Windows-help#fix-printer-problems=Windows-7&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Open the printer (Windows 7) Troubleshooter
  http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

  Find the manufacturer's Web site
  http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

  Find and install printer drivers in Windows 7
  http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• implementation of the ink cartridges will not be installed

  I recently bought the hp photosmart 5520 e printer - all - in - one

  When I turn on the camera, I get this problem:

  jam of transport
  Please remove all packaging from the inside of the printer, then press ok to continue

  I have removed all the packaging from what I see! If I press ok

  Then I receive this problem:

  Check the ink cartridges
  the following cartridges appear to be missing
  align the ink cartridges into the slots

  They are certainly in their slots correctly... I tried to get out them and re - insert, looking for additional packages left on them, turn on/off, clean the contacts, the printer and they still do not work!

  I'm sure that it will not need a service like suggests growth hurt here as its only 24 hours old!

  can anyone suggest anything else?

  Hi, I would suggest definitely contact the HP support by phone for this. Can you please let us know how you get on?

  http://welcome.HP.com/country/us/en/wwcontact_us.html

  Thank you

  Ciara

• My ink carriage does not move to the way to replace the ink cartridges. I think I put the ink in the wrong office

  My ink carriage does not move to the way to replace the ink cartridges. I think I put ink in bad officejet 3830

  Hello! Welcome to the community @Tammy111 HP

  I read your post about the ink carriage being stuck in your Officejet 3830, and I wanted to respond to troubleshoot. Try these steps and if the transport is not yet move to order so that you can access the ink, then your best bet would be to call phone support to see if they can replace the unit for you. I'll leave their details below.

  HP OfficeJet 3830, DeskJet 3830, 5730 printers - an error 'Transport Jam'

  Click on the thumb to below testify my help!

  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:

  Step 1. Open the link: www.hp.com/contacthp/

  Step 2. Enter the product number or select Auto detection

  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.

  Step 4. Scroll down and click on: contact HP options - click Get phone number

  File number and phone number appear

• Replacement of the ink cartridges

  I bought two identical HP Photosmart printers.  One to my winter home and one for the summer place.  When I come back and back, can I remove the ink cartridges and bring them with me?  This will keep don't dry them out, while I'm gone.

  I had clogged the problems of print head with Epson printers.  The beauty of the design of HP is that the print head is part of the ink cartridge.

  What printer model? Some Photosmart printers integrate the print heads (IPH) and consumables, others have individual ink cartridges (IIC) with separate print heads.  For IPH printers it could make sense to take the cartridges with you *, this isn't the case for the IIC printers.  Be aware that the low on ink indicators will not properly work on the second printer that the printer know that the cartridge has been used but will have no way of knowing how.

  * When you remove a printer cartridges don't put tape on the cartridge nozzles, as this may cause damage. The best would be to use the "cellar" that comes with photo cartridges.  If this is not available, it is possible to put cartridges on their side in a Tupperware of size "sandwich" with a few layers of wet paper towels on the bottom.  Do not let the nozzles touch the sides or anything else, because this would cause damage, especially for the color cartridge.