New scanning software required

I have a HP Officejet 6500 has more. I recently bought an iMac OS X 10.9.4.

When I tried to connect the printer/scanner to the computer, I get the message:

"Scanning for this printer software is currently unavailable. Please contact the printer manufacturer for the latest version of the software. »

How can I get this software please?

Thanks in advance

Hello @misstickles , welcome to the forums!

I read you post and wanted to share some information with you. The Officejet 6500 a Plus isn't an available pilot of Mavericks, there is therefore no scanning software for this device with your OS X from HP.

However, check this link for the options you have. You always have the option to scan with the Apple software update driver.

V10.9 OS X Mavericks: installing and using the printer on a Mac

Have a wonderful day

Tags: HP Printers

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