New update causes macbook black screen failure

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• I've had my laptop for a year, and it is currently running Windows 7 Professional. I recently had a problem that causes the black screen

  I've had my laptop for a year, and it is currently running Windows 7 Professional. I recently had a problem that causes the black screen randomly with the screen turned on (I mean everything is black and I can't see a thing, but can still see the light of the LCD screen). This often happens when I open/close a window, browsers web example, the records, or even during the boot. I want to know how to solve this problem and if the upgrade to Windows 10 works for her.

  Hi Haolin,

  Thanks for posting your query in Microsoft Community.

  I do not understand that the screen goes black randomly, and I'll be happy to answer your query. Let me ask you;

  • What is the brand and model of the computer?
  • Remember to no particular change in the computer before the show?
  • When was the last time it worked?

  Video card problems are the most common cause of this problem.

  Try the following troubleshooting procedures in the order. If the steps described in the first procedure does not resolve the problem, continue to the next procedure.

  Step 1: Reinstall your video driver

  1. Right click on the bar tasks and then click Start Task Manager.

  2. Click on the processes tab, click explorer.exe, and then click end process.

  3. Click file, and then click new task (run).

  4. In the text box open, type explorer.exe, and then click OK.

  5. Click on the Start button , go into the Device Manager in the start search box, and then, in the search results, click on the peripheral Manager.

  6. Double-click on display the cards, right click the display device, click Update driver software, and then follow the steps in the wizard that appears. You can also visit the website of the manufacturer of the computer support and install the latest available graphics cards for the same model of computer you have.

  Note: After the driver is re-installed, you may need to restart your computer to complete the installation. You may also need to adjust the resolution of the display to its previous value. For more information, see change your screen resolution.

  Step 2: Search for registry problems

  1. Right click on the bar tasks and then click Start Task Manager.

  2. Click on the processes tab, click explorer.exe, and then click end process.

  3. Click fileand then click new task (run)

     In the text box open, type explorer.exe, and then click OK.

  4. Click on the Start button , type regedit in the search box, and then, in the search results, click on regedit.exe.

  5. Navigate to the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

  6. Click to select the WinLogon key and then in the right pane, click on Shell. The value of shell in the data column must be explorer.exe. If the value of Shell is not explorer.exe, double-click Shell, and then, in the value data text box, type explorer.exe, and then click OK.

  7. Close the registry editor and restart your PC.

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: How to back up and restore the registry in Windows

  If this procedure resolves the issue, you are finished. If this is not the case, proceed to the next set of steps.

  Step 3: Start the computer in safe mode and run system restore

  1. Click on the Start button , click the arrow next to Shut Down, and then click restart.

  2. Do one of the following:

     • If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

     • If your computer has more than one operating system, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. In the Advanced Boot Options screen, use the arrow keys to select Safe Mode, and then press enter.

  4. Log your computer with a user account with administrator rights. When your computer is in safe mode, you will see marked Safe Mode in the corners of your screen.

  5. Click on the Start button , type "System Restore" in the search box, click System Restore, and then click Next. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  6. Choose a restore point when your PC worked as expected, click Next, and then click Finish.

  7. Restart your computer normally.

  Important: When you use system restore to restore the computer to a previous state, the programs and updates that you have installed after this date are deleted.

  If these steps resolve the issue, you are finished. If not, try to repeat the steps and chooses an older restore point (if available). If that does not resolve the problem, contact your computer manufacturer or the technical support for further assistance.

• T420s BIOS update failed. Black screen

  Hi all

  I tried updating the BIOS with the tool provided by lenovo Web site. He failed, and at the next reboot, my laptop remains in a black screen. I tried the tool wincrisis without success. Maybe I am doing something wrong because others say use fn + r other fn + b... I'm not sure.

  Suggestions to save myself before calling lenovo Monday?

  Warranty covers this case?

  you need a new motherboard, it will cover the warranty.

• Envy Touchsmart Windows 8.1 update 15-j05cl - black screen

  Have a HP Touchsmart, envy 15-j057cl. I can't upgrade to Windows 8.1. I did the following:

  1 installed all windows updates.

  2 went to HP support for machine page and installed all the drivers.

  3. don't run Windows - no problem identified compatibility Manager.

  4 deleted Norton preinstaled. No antivirus software is enabled.

  5. attempt to update the Windows store.

  6. black screen.

  Back in Windows 8. Windows has reported various attempts through error messages, including:

  0xc1900101 - 0x3000D

  Then-

  1. drivers for bluetooth and Ralink wifi disabled

  2 attempt 8.1 windows update of windows store

  3 black Screen

  Back in windows 8

  I tried very hard to make sure I've gotten all the latest drivers and BIOS, including the chipset drivers. I have not installed any other software. I also disabled any driver that I can not have everything while the update fails.

  I need to get back to work. Any thoughts?

  Thank you...

  The saga continued, but it had a happy ending.

  On the advice of the HP support, I uninstalled the driver Intel HD, booted safe mode and then tried the Windows 8.1 update. This time the update completed, but he returned to the black screen when I tried to install version 8.1 of Intel HD display driver. At this time, of course, it wasn't able to go back to Windows 8.0, so I had to completely reinstall the operating system from scratch. Good thing, I had all my saved data.

  After this experience, I gave up for a while, but he contacted the HP support to express my displeasure.  I went to a case manager, who contacted me the HP SmartFriend support.

  Today, we did an update of the BIOS. This new version of the BIOS F.53, just released on March 10, 2014 (after I had made my last attempt to make the update). After updating the BIOS, I have successfully completed update 8.1 Win. I then checked to make sure I had the latest version of the Intel HD Display Adapter driver and I did. Actually, the pilot that is displayed on the page for the driver for my machine was older than the version I have installed. So far so good.

  It seems that the solution to the problem was for HP to do a BIOS update.

• Windows Update: 1 or several updates made a black screen after restart

  So I have this problem for like 3-4 months ago... You all a long history, he gets to that: an update of specefic is originally that when I restart, the computer still works, but the screen is all black. Not even a light down there!
  Someone knows this problem?
  The update that I am sure that all this is cause:
  KB929729 (a security update for Microsoft .NET Framework, version 1.1 SP 1) - I think this is the one, but could be one of these schools:
  KB957000 KB952714, KB929735 - all these are just regular updates for vista x 64-vista systems

  I have the laptop to fix where I bought it. They said that the problem has been resolved, but it didn't. Well, the computer worked as if after I came, but after a Windows Installer update, the system crashed again with black screen.
  Fortunately, I was able to use an ERD to do a system restore to before installing the update.

  MY LAPTOP SPEC. :
  Windows Vista, home Edt. (SP1 has not been installed now, but had SP1 when the 1st problem started)
  Processor Intel Core Duo CPU 2.4 GHz
  4 GB of Ram
  NVIDIA Geforce 9650 GT

  OK, I'm pretty sure it's KB929729 (a security update for Microsoft .NET Framework, version 1.1 SP 1)
  She is marked as an important update, hope that I can live without it?

• Brand new XPS 8700 desktop black screen

  Hello world. I have a big problem with my desktop computer. I just got my computer a week ago. I had problems with a black screen for a while. I read on the site of dell desktop XPS 8700 computers have problems with this (something on the cube map) and he said that updating the BIOS solves this problem, well it's not.

  My computer wont even start until now. All I get is a black screen. I don't know what else to do.

  Hello

  I called Dell and we arrived after that the problem was a default video card. They helped me very well and tomorrow I should get my new video card.

  Thank you for responding!

• Satellite C70 - A - upgrade Windows caused 10 black screen

  Hi all
  I have a Toshiba Satellite C 70 and have recently upgraded to Windows 10. It went well

  , but the next update caused my screen to go empty.

  I checked all the equipment and materials - all OK.

  I have downgraded to Windows 8.1 - no change

  Having hooked up to an external monitor (my TV) - hey all presto, it's here.

  I have reset to factory settings - no change.

  I updated the Intel graphics driver - no change.

  I checked for Lucid MVU - not installed.

  I've updated the video driver - no change.

  I checked the brightness, etc-all good.

  It is common to the screen image (not even safe mode, or a mouse) on the laptop screen.

  I searched forums after forums, but without success. Please can someone advise if this is fixable and if so, how?

  Thanks in advance

  Posted by mazudazuk
  

  Hi all
  I have a Toshiba Satellite C 70 and have recently upgraded to Windows 10. It went well

  , but the next update caused my screen to go empty.

  I checked everything all right.

  I downgraded to Windows 8.1 no change

  After connecting to an external monitor (my TV) hey presto it s all what he.

  I have reset to factory without changing settings.

  I updated the Intel graphics driver without change.

  I checked for Lucid MVU not installed.

  I've updated the video driver no change.

  I checked the brightness, etc. all good.

  It is common to the screen image (not even safe mode, or a mouse) on the laptop screen.

  I searched forums after forums, but without success. Please can someone advise if this is fixable and if so, how?

  Thanks in advance

  Same here - works well only on attached VGA monitor.

• Updates cause a blue screen after reboot

  Get a blue screen when you start the computer after Windows made of automatic theses dates
  KB978262, KB971468, KB975560, KB978251, KB979099 and KB890830

  Hi Randy Gauthier Leclerc,.

  Could you give us the exact error message you get started?
  Are you able to boot to the desktop?
  Were you running any system restore after installing these updates?
   
  If you are able to boot to the desktop, we can edition all updates then install them one by one and check what update causes the update. We can avoid the update conflict by doing this.

  It is a possibility that one of the updates is at the origin of the conflict. I advise you to uninstall all updates and check. You can install these updates one by one, then check update is conflicted and you can avoid this particular update.
  You have installed for a list of the latest updates, follow the steps below:
  1. click on start and in the search bar type Windows Update and press ENTER.
  2. click on "View Update History".
  3. now click on installed updates.
  4. right click on the update you want to uninstall, and then press Ok.
   
  For more information see the link below:
  http://Windows.Microsoft.com/en-us/Windows7/remove-an-update
   
   
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• BIOS update remote pavalion black screen dv7 2230ek help please

  I have a computer pc laptop dv7 2230ek pavalion I was last updated in the bios but the update did not and I remove the AC adapter and when im gone start laptopt it was a black screen of the bios and the recovery did not work for me please help
  my windows is win 8

  Hey bro look to this video
  https://www.YouTube.com/watch?v=seKTSo_UaWk
  but I put t know do that please help

• Qosmio F60 - Toshiba updates causing the blue screen (BSOD)

  Hello

  I applied updates based on the recommendations of the Toshiba Service Center app on my F60 and now it starts with windows and then displays the BSOD. Updates have been a nVidia display driver and an update of the BIOS, published on 11/10/2010.

  I did a windows 7 system restore but problem still occurring. Managed to get to a command prompt, so I can back up my files at least.

  Someone else had this problem? You fear that the updates may have fried the equipment? Advice on how to solve this problem before you do a restore system with my Toshiba recovery disks?

  Hey,.

  > I did a restore of windows 7
  What kind of system restore do you exactly? To restore to an earlier point or a new complete installation of Windows 7 using the Toshiba Recovery disk?

  You can also start your laptop in safe mode?

  I also made the new updates my Qosmio F60 and everything works fine. I can t view this problem.

  In the worst case you must reinstall Windows again recovery disk. It seems that something has confused the Windows registry can therefore start t.

• New W510, update the BIOS - black screen on startup - guaranteed?

  Hi all!

  I got a new W510 and decided to update the BIOS via the executable Windows 7 provided by Lenovo for their support-web. The program is run properly (all green checkmarks), the machine has been restarted and then stopped and started again - but she never stopped showing the "ThinkPad" screen POST. The machine started throwing his fans after some time and the machine felt hot enough it is up to the right. I waited a bit (say 4-5 minutes) if there was some additional BIOS update which took place, but nothing happened after a while, I decided to stop it. Now when I boot, the screen is all black.

  This will cover in the included warranty? It must be, right?

  Sorry for my late reply. As I think it is clear from my earlier post, there was still no way to load default BIOS that the screen went black as soon as I started the machine.

  Two days later from my first message I sent it in for repair. Almost 4 weeks after and TWO motheboards (first one was apparently DOA) later, the machine works now. As it seems, Lenovo had some problems for spare parts quickly enough because it took almost 2-3 weeks just to get the first map of mother (DOA).

  Anyway, even if it took some time, I can now enjoy my new machine

• Windows 8 will not load after the recent updates. Flashing black screen...

  Last night (14/02/2013), I installed a set of 11 updates (one option, else important) and after restarting my machine after startup logo, the screen of my computer just started flashing from black to grey (when it is grey, I could see my cursor, could move it, but could not do anything else)... He did this for almost an hour until I finally got to load the system restore my Windows 8 Pro x 64 purchased disc.

  Not only has this happened to my desktop pc (a HP Pavilion p6620f), but also exactly the same thing happened on my wife's cell phone when I have updated with the same updates later last night. His laptop computer to a laptop HP Pavilion g7-1310us. of course, I had to again do a restore of the system on lappy.
  *********************************************************
  The updates I had downloaded for both computers on 14/02/2013 are as follows:
  Important:
  (1) cumulative Security Update for Internet Explorer 10 for Windows 8 for x 64 systems (KB2792100)
  (2) security Update for Internet Explorer 10 for Windows 8 for x 64 systems (KB2797052)
  (3) security Update for Microsoft .NET Framework 3.5 on Windows 8 and Windows Server 2012 for x 64 systems (KB2789650)
  (4) security Update for Microsoft .NET Framework 4.5 on Windows 8 and Windows Server 2012 for x 64 systems (KB2789649)
  (5) security Update for Windows 8 for x 64 systems (KB2778344)
  Update security 6) for Windows 8 for x 64 systems (KB2790655)
  (7) security Update for Windows 8 for x 64 systems (KB2799494)
  (8) update for Internet Explorer for Flash for Windows for x 64 systems 8 player (KB2805940)
  (9) update for Windows 8 for x 64 systems (KB2795944)
  (10) Windows removal tool malware for Windows 8 and Windows Server 2012 x 64-based Systems - February 2013 (KB890830)
  Optional:
  (11) update for Windows 8 for x 64 systems (KB2793210)
  *********************************************************
  I would really like someone to be able to help me with this. I bought Windows 8 Pro to my laptop from my wife and also 3 other copies for my father-brother machines... and now, I had to disable the Windows updates for each of them because of this!
  All our computers are HP, maybe that has something to do with it? I do not know. Or maybe it had something to do with the fact that machines did not originally come with pre-installed Win8 (as I said above, I bought the discs retail - 5 of them).
  I really enjoy using Windows 8 and won't go down to Win7 after all my work and spent $$$.
  PLEASE ANSWER THIS QUESTION AS SOON AS POSSIBLE!

  Update:

  With the help of my friend and colleague some at CreativX.net, Greg (gsw953), which has tested this situation on a machine of his, we think we have found what was causing the problem:
  All my machines are patched (I used UltraUXThemePatcher to patch mine) to run custom themes, 3 rd-party... Of course, the patcher (all of them, not just the one I use) modifies several system files (for example the shell32.dll file and a few others), what makes your system able to run themes not digitally signed by Microsoft. This seems to be the rub.
  The way I solved this Aalders - UN-patch my system. Most patchers have an uninstall feature that uninstalls the patcher and adds by default, system files not patches in your system from backups that patch is when you have it installed. Once I did, I got all the updates, restarted, then re-patched my system and everything was fine.
  I have the feeling that this same routine can must be made (UN-patch, get updates, re-patch) whenever MS publishes major updates of Win8... It is prudent to disable automatic updates. Better to have Windows Update notifies you and lets you decide if-or-not to install... and also it's a good idea to READ THE DESCRIPTIONS OF THE UPDATES to see what they are - maybe even search them individually on the ' Net before you allow it to install.
  MS has a long history of updates that fub a system patched... it's as if they don't want look us cool themes. they want that we have all the same, default * that they provide only. Shame on them.
  Once again, in the end, the fix: Nations United-PATCH your sytem... get updates... and then re-PATCH. Worked for me. Touch wood...

• video game screen causes blue/black screen/freezing

  Hoping for help:

  For some time, I watch any kind of video on my laptop cause a total melt down.  Without warning, appears to be going black and silent, black and his jumping like a disc, or will blue screen and then immediately the black.  It happens almost every time I watch the video, be it online tv or DVD programs.  Normally, I can manually put turned the laptop off and restart with no problem, but I am concerned about the long-term effects on my system.

  I checked that my drivers are up to date, and they are.  Any other suggestions?  Also: the problems multiplied when I downloaded Microsoft Security Essentials.

  Help is greatly appreciated!

  Hi lovers,.

  1. don't you make changes before the show?

  We recommend to set the graphics hardware acceleration and try to play the videos. To do this, try the following steps.
  1. click on start, type personalization in the start search box, and then click personalization in the list programs.
  2. click on display settings.
  3. click on advanced settings.
  4. click on the Troubleshooting tab, and then click on change settings.
  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
  5 move the hardware acceleration slider two notches to the left of Full (the Disable cursor and bitmap accelerations setting).
  6. click OK and then click Restart now.
  7. once the computer is restarted, playback and check the result.

  See read an audio or video file: frequently asked questions

  Kind regards
  Syed
  Answers from Microsoft supports the engineer.

• The new update causes me 3 problems. Help, please. I'm tired of this.

  I need my bookmarks back bar.
  I need to be able to see my taskbar at the bottom of the page when I move my mouse over it instead of having to hit the windows button eveytime.
  and I need my top of the toolbar page that shows the file, edit, view, bookmarks, options, help, back.

  Help, please. These updates drive me crazy, especially when you can't just google the answer. I read a lot of things without success.
  Thank you for your time.

  It seems that if you are using full-screen - press F11 to cancel it.

  If that does not bring the toolbars, right-click at the top of the page and check/check Bookmarks Toolbar. You can also do the same for the Menu bar - or simply press Alt when you need to see.

• NVidia updates causing the blue screen in Windows XP.

  I have two different desktop computers running Windows XP. Both have NVidia graphics cards. I recently downloaded Microsoft updates on a computer and noticed blue screen on shut down, page non paged area error code 50. It seems to suggest a problem with the display adapter. I tried several bugs to fix, but it persists most of the time. I assumed that it was unique to this computer until I downloaded the updates on my second computer, which I hadn't used in the month. All of a sudden I wake up a blue screen that is similar to booting with similar suggestion, it is the display adapter driver. NV4_DISP.dll in this case. What I noticed about this "update" is an update which is optional for NVidia and AC97. I downloaded both, but noted that they were dated 2003. I worked my way around the blue screen when starting in safe mode and cancelled the NVidia driver for... 2006! This was the driver I had installed from the Web of NVidia site, some time ago. The AC97 driver showed also a problem in the device driver, so I rolled back and things worked. I think that Microsoft sent an update for the drivers of video card NVidia and AC97 Codec which is damaged or outdated. This is not unique to Windows XP that others seem to experience it in Windows Vista and 7. My video cards are the two NVidia, but different models, which adds credibility to my theory. Any ideas or solutions?

  1. after making back the driver, change your configuration of automatic update of the automatic for the only Notify ("notify but not...") ") setting.

  2. open IE (only) to http://support.microsoft.com/kb/971058 & run it in DEFAULT difficulty and modes and AGGRESSIVE, and then restart your computer. [1]

  3. thereafter, NEVER approve the download (or install) updates offered by Windows Update driver, just "hide". Download all the NECESSARY updated driver from the device or computer manufacturers' download pages ONLY.

  ~~~~~~~~~~~~~~~~~~~~~~~~
  [1] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not list the updates installed in Add/Remove Programs (Windows XP) or installed updates.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft