Newly installed cartridges are not printing black or yellow.

I have a Photosmart C4280, which has recently been opened and installed for the first time. All was still in the original packaging. The print cartridges had never opened up when I installed them, but they do not seem to be printing black or yellow.

It doesn't seem to be an error message associated with the problem. It happens every time I try to print the allignment installation page, or through the printer utility test pages. However, the printer does not think that something is wrong. It's playback of almost full for all cartridges ink levels.

The printer is connected to a computer running OS x 10.6.8. I have updated the printer drivers using this linkto the HP Web site.

The printer has this problem when plugged on a powerstrip and when plugged into a wall outlet.

This should not be a problem of USB, because the USB cord that I use is brand new, I bought it from Office Max a week ago.

I tried "resetting" the printer by unplugging the power cord and by plugging it in 30 seconds later. It makes not a difference.

Thank you for you attention.

A form of cleaning utility is fine and accomplishes the same thing would be this from the control panel of the printer.   If the cartridges are dried out it is not a way to get back them. I would go buy a new black cartridge and three colors for this computer.

Tags: HP Printers

Similar Questions

  • HP all-in-one 8620: HP all in a single 8620 - will not print black because yellow ink so you are done?

    What nonsense, the here!

    my printer refuses to print black and white, pages saying that the yellow ink is finished?

    only if I buy a wet ink yellow it will print.

    Isn't this black mail? What does take to print?

    I did print it in black, etc, but still it prints no and gives a banner saying yellow ink purchase

    The standard yellow ink is available from HP here.  You can also consider the Multipack colourful three - if yellow is probably exhausted the other colors are not far behind.

    With regard to the requirement to have the ink color when you want to only print in black.

    HP and other printer manufacturers have technology another printer for different needs.  For ink jet printers:

    • Some have integrated into the ink cartridges print heads.  These printers can print generally with one or more of the colors completely empty, or even with color or black cartridges (but not both) removed. Deskjet 6980 series is an example, or for an all-in-one, see the 8040 a Officejet.
    • Other printers have separate replaceable printheads and inks.  An example would be the printer Officejet Pro 8620.  In these printers print head can be replaced if they are damaged by running the printhead with colors off.  Some of these printers allow printing with a color, the other will not.  If the printer is run without ink in one or several colours, the printer may be damaged, but the user may be able to recover without having to send the printer for the service by replacing the (expensive) print head.
    • Other printers have permanent print heads.  To run only those without little ink in all colours would risk causing damage to the print head because of clogs, air ingested in the printhead or grilled printhead resistances of shooting. The Officejet 6700 is an example of this type of printer. For printers with fixed print heads that could require the service to get the printer to print properly again when the ink is finally replaced.

    The document described here how the ink is used.  The document is written for inkjet printers HP the same principles apply to printers inkjet from other manufacturers.

    If you are ever printing a monochrome laser printer in color would probably be a better choice.  If you occasionally print color but especially black a HPI printer as those in the first category above can be a good choice.

  • After you have installed the new cartridge HP do not print black ink

    HP Officejet 4620, Windows 7... installed new HP black ink cartridge and now it will not print black at all. I followed all the advice line in the help section, even cleaned the vents on the cartridge itself but shows only the white page. No error message is displayed. Diagnostic ran and says it all works correctly. Also cleaned printheads through 2 cycles still nothing. Any other suggestions? It was working fine before inserting the new black ink cartridge.

    Hi Teresa1960,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Officejet 4620 you cannot print in black ink.

    You have completed all THE steps listed here: printer does not print black ink or color of ink or prints blank Pages, without success.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

    Thank you

  • Could not print black after installing new ink cartridge

    I installed the new black cartridge on my deskjet 3520. This is the original hp ink cartridge.

    also reinstalled the software of hp deskject.

    It shows even good condition here.

    but just no matter if I try to copy/printing, the printer started working and looks like it's actually printing, but after he gives me a blank page.

    Please can you me what should I do?

    Hi @Laviniania,

    Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Deskjet 3520, you cannot print in black ink, you tried an alignment without success.

    I would like to continue you here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

    Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

    If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

    Thank you

  • HP 5510 will be not printed black before and after you installed the new cartridge. the specified controls did.

    Photosmart HP 5510 will be not printed black before and after you installed the new cartridge.  The specified controls did.

    Yes, I was referring to manually clean the print head. I see that the 5510 lacks the possibility of leaving the print head manually.

    You can click on the menu of your SETUP program on your screen and go to TOOLS and clean the print head from there.

    If this does not resolve your problem, you may need to replace the print head.
    Contact HP Total Care (1800-474-6836), and if your unit is under warranty, its free.

    Let me know if this can help, thank you.

  • My V715W was not printing black print cartridge replaced with cartridge Dell, error message says lack of empty, re-installed ink cartridge the cartridge with the same message. Put original cartridge is black and got the same error

    My V715W was not printing black print cartridge replaced with cartridge Dell, error message says lack of empty, re-installed ink cartridge the cartridge with the same message. Put original cartridge is black and got the same error

    My dells V515w printer will not print after that I changed the cartridge, the cartridges black & color dells. There is no print blank paper. Re-installed I'm really lost.

  • Black cartridge does not print.

    Model HP6510.  Black cartridge will not print computer or copy.    A new cartridge has been installed, but it prints just blank or a very light blue.  Yes, it is installed correctly.  The other three colors work very well.  Any help?

    Hello westielover,

    Welcome to the Forums of HP Support! I see that you recently replaced the black cartridge and you get blank pages or a very pale blue text. To better help you can you please let me know the Exact modelof HP printer that you are using?

    Please start here: printer does not print black ink or color of ink or prints blank Pages

    Let me know the results if you always work in printing questions reply back.

    Thank you

  • HP Envy 110 moved from Germany to the United States: cartridges are not intended to be used for this printer

    A printer bought in Germany does not accept the US cartridges (I've tried 2 different cartridges of different retailers). The following error message appears on the printer screen:

    "The following cartridges are not for use in this printer."

    Definition of the region in the 'USA' printer settings does not resolve the issue. Phone support told me that it is not possible to change the region of the printer. Is this true?

    I found several messages in this forum for people having the same problems.

    Hello

    Change the region of the printer is possible, the information you describe is incorrect.

    First of all make sure that the black and three-color authentic and guaranteed HP ink cartridges - this is essential in order to reset the printer that you have right to this service for free under warranty of ink cartridges.

    So, you will need a computer with the printer installed in order to reset the printer.

    Once you have both the cartridges available, contact the phone holder once more and make it clear that you are entitled for that service, a support agent should guide you further with the process.

    For any question, use the link below as a reference:

    http://support.HP.com/us-en/document/c02558798

    You will find the contact information below:

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    Kind regards

    Shlomi

  • HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

    Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

    There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

    We bought this printer less than a year ago now.

    Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

    I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

    Thank you very much.

    Try here.

    http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

    Ink cartridge information after doing all the recommendations of HP:

    Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

    In particular, let us know if you find the above to be true.

  • My HP Officejet Pro Wireless is not printing black even with a new cartridge.

    My HP Officejet Pro Wireless is not printing black even with a new cartridge.  Help!

    Hello

    Of course check that the cartridge is very savvy.

    As OEM HP is responsible for the good operation of the printer and their
    drivers provided. Check with HP support, their documentation online and
    drivers and ask in their forums.

    Good luck, you need to update or reinstall the latest driver.

    HP support/troubleshooting & drivers
    http://welcome.HP.com/country/us/en/support.html

    Contact HP
    http://welcome.HP.com/country/us/en/contact_us.html

    HP forums
    http://h30434.www3.HP.com/PSG/

    =============================================

    The main issue is probably the drivers, but these can help:

    Add or remove a printer
    http://Windows.Microsoft.com/en-us/Windows-Vista/add-or-remove-a-printer

    Solve printer problems
    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

    Open the printer Troubleshooter
    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

    Find the manufacturer's Web site
    http://Windows.Microsoft.com/en-us/Windows-Vista/find-a-printer-manufacturers-website

    Find and install printer drivers in Windows 7
    http://Windows.Microsoft.com/en-us/Windows7/find-and-install-printer-drivers

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • HP officejet 8500 has more will not print black and white because the color cartridge is low

    I have entered the property and set it to 'levels of gray' and 'use black ink only', but the printer still will not print because "the yellow ink cartridge is low.

    incredibly frustrating that the cartridges of color completely stop you from printing, even if you are trying to print in color.

    Proffessional OS-windows 7

    is there a known solution for this?

    Unfortunately, the printer does not print until the replacement of the yellow ink. There is no work around for low ink message.

  • DeskJet F4480: full black print cartridge still does not print black. Colors OK.

    What the title says. All of a sudden my Deskjet F4480 does not print black. All cartridges are almost nine (changed recently, bought at Staples). Colour printing is OK. Print a page with black text and results in only the images printing color images. I only went through all the steps of cleaning cartridge several times, no difference. There is no error message, just black not appear do not at all.

    And... Here is the solution.

    Funny how I found an explanation of the problem and how to fix it on a different printer manufacturer's Web site, but not on HP... But I digress.

    The black cartridge has been blocked. The way of difficulty is:

    1. remove the faulty cartridge from the printer.

    2. place a small amount of boiling water in a cup (about 1/4 in.) and dunk of the print head (the part where the ink comes out) in warm water for a minute. Do not immerse the entire cartridge in hot water, just the print head.

    3 take it out, pat against a paper towel, observe the model ink left in the cartridge on the towel. If too little / interrupted, dunk again in hot water for another minute, pat again. You want to get an unbroken line of ink through the length of the print head. Repeat as needed (I did 4 times total).

    4 cartridge Pat dry everywhere, put it back in the printer, run cleaning cycles (1 - 2).

    5. If still not good fixed, take out the cartridge and repeat 2 (I had to do it again).

    You will lose little ink, cartridge of bad and good a well (you can not run cycles with only 1 cleaning cartridge), but at least you won't have to throw a nearly full cartridge.

  • Black print cartridge does not print

    Inserted a new black cartridge on the Photosmart HP 5510 printer.  Ink level display shows black to 100%.  However, when you print, black does not show up/print.  Played "print head cleaning" alignment, all the various option of maintenance under the Tools section of the printer control.  No luck.

    The sugggestions

    Thank you

    Hello @psts and welcome to the Forums of HP!

    I would like to see if I can help with your Photosmart 5510 does not print black ink. The private message will follow if the document fixes the problem

    Please, try the steps in this printer prints blank Page or document did not print black or color ink. If these steps do not resolve that question please let me know which country you are, and whether the printer is in or out of warranty, thank you!

  • HP Officejet Mobile Printe 100: Almost nine Officejet100 HP printer does not print black ink cartridge. No low or empty light show

    My 100 Officejet is less than 12 months old and has been rarely used. So far, it has printed perfectly. Now, it will printer color points, but don't print the black ink cartridge.

    There is no light showing on the Control Panel indicates that the cartridge is low or empy. Also, printing little that was made, it is impossible that he be empy so early.

    Someone at - it suggestions?

    Thank you very much.

    Hello and welcome to the community of HP @Pete226,

    I understand that you can not print black ink with your HP Officejet 100. I'll be happy to help you.

    Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

    Mobile printers HP Officejet 100 (L411a and L411b) - solving print quality problems

    If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

    I hope this helps and have a nice day.

  • OfficeJet 6500 has more - black print cartridge will not print - other colors will be printed

    OfficeJet 6500 has more the black cartridge will not print.  I put in a new cartridge, so it is there

    ink.  The printer works, because the other colors of printing.  It worked very well and when

    printing, black has slowed and now does not work.

    I called technical support.  Megan has been very helpful to me through the steps to

    clean the print head.  Unfortunately, the black cartridge still does not print.  I have

    has ordered a new printer, the 6700.  I appreciate the help of Megan and will be happy to

    have a new printer.

Maybe you are looking for

  • How to customize Page tile (which is this page) to switch to a folder?

    I love how the Page tile seems characteristic ("what is this page"). But I rarely use it because it auto-remplit with URLS (more visited or recently) I've already sorted in my bookmarks in folders and in the bookmarks bar. I don't have a screenshot o

  • Download music itunes Cloud

    How can I choose to download all my music library on my windows pc 10 icloud iTunes seems to he scratched my machine! ?? Thank you

  • HP Officejet printer 4620 - will not power up / turn on

    My printer does not illuminate.  If I remove the plug from the socket turns on and turns off then on again.  The message on the display says "turn off the switch to avoid any damage", but that's what I do all the time.  He then turns off. Error messa

  • HOW TO FIX: "windows Explorer has stopped working".

    Windows Vista Business Whenever I right click on a file, I get the error that Windows Explorer has stopped working. I am not able to right click on any file without having closed all the files.

  • Thin vertical lines on my screen.

    The Green verticle lines are on my sunblock. They went for a day now, they're back. Recently, I was working with Roxio to fix a burn disc problem which read like Wave video does not. The Tech had me disable my start menu applications, etc and I thoug