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• The songs I bought disappeared and my account shows no purchase at all.

  The songs I bought disappeared and my account shows no purchase at all. I've been using iTunes because he went out and bought a lot of songs, why is my recording blank?

  Have you checked your hidden purchases.

• My utility account shows no Keychain Access.  The only file in the public services is citrix online.  How can I find my files utility?

  My utility account shows no Keychain Access.  The only file in the public services is citrix online.  How can I find my files utility?

  Omegamax,

  Have you tried spotlight?

  

• My account shows all of the products.

  My account shows all products even if I had ch & LR for a long time.  I would like to install on a new aircraft would opt for the trial.

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Why my account showing that there only 2 GB when he was just 20GB available. He is a paid account.

  Why my account showing that there only 2 GB when yesterday evening, I had 20GB of available. It's like one became a free account and it's a narrative to education.

  Kindly Contact customer so that our support team can help you with this.

  You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Old computer with Photoshop is dead, had to buy a new computer.  How to install this on the new computer?  I do not have a disk, I bought online.  I looked in my account shows, I bought it, but don't see an option for installation.

  I do not have a disk, I bought online.  I looked in my account shows, I bought it, but don't see an option for installation.

  You can do so here:

  Download Photoshop Elements products | 10, 11, 12, 13

• I bought elements v 13 and had to recharge it.  Adobe (my account) shows nothing.  How and where should I go to download the program?  Thank you

  Where can I download v 13 items that I bought?   Adobe (my account) shows nothing.

  Thank you

  PES 10, 11, 12, 13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html

  PE 10, 11, 12, 13 - http://helpx.adobe.com/premiere-elements/kb/premiere-elements-10-11-downloads.html

  Make sure that you save the Adobe software.  If you have not purchased it through Adobe, they will not have a record of the purchase in your account.

• I can't activate the apps on my desktop and my account shows no subscription (which I did not)

  I can't activate the apps on my desktop and my account shows no subscription (which I did not)

  Me here, talked with the cat and I was using the wrong ID. Adobe Duh!

• My hotmail email account shows red x instead of profile pictures. Why?

  If I have access to my account hotmail from another computer I can see profile pictures normally.

  Hi, manual,.

  1 are you facing this problem with your hotmail account?

  2. what web browser do you use?

  If you are facing problems with your hotmail account, you must validate your application in the Windows Live Forum to get help.

  In the Windows Live Forum

  of http://windowslivehelp.com/searchresults.aspx?Query=shows%20red%20X % 20% 20% 20photos & productid = 1

• Comments account shows as not secure...

  In my Cisco Connect access as a guest page will appear as 'on' and watch a password is required to use it.

  However, when I click on the network and sharing icon in the taskbar, it displays all available networks around. My account main poster as a WPA protected but the guest account as having no protection. I changed the password in Cisco Connect guest access and it has changed, but when I check what networks are available it still shows as being unprotected. I have enabled access as guest allow power on and off and disappear from the list of available networks, but when I turn on guest access sometimes showing as unprotected.

  It's a router E1000.

  Ideas?

  Well, no access then invited. TKS.

• After you start the HP Vista laptop, the user account shows as a user of kiosk

  Separated from the:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/Vista-user-account-issue-kiosk/798e04ac-ba6e-4514-85E4-ee521f4ba2c9

  Hi, I bought a computer hp laptop, when I stopped and then to turn it on again later, it came with Kiosk user, I can't get off to this user or connect to it I would be appreciete of help if someone knew how to enable offshore or let me on the user I created.

  Hello

  ·          Did you the latest changes on the computer before the show?

  I suggest you to follow the steps in troubleshooting this article and check if it helps.

  How to use system restore to log on Windows 7 or Windows Vista when you lose access to an account.

  http://support.Microsoft.com/kb/940765

• I got lightroom 5 installed on my pc but reinstalled pc how to get lightroom 5 reinstalled again because I can't find the link that I still have the serial number but my account shows that I taped

  I got lightroom 5 installed on the pc but reinstalled pc now cannot find the link to download lightroom 5 still once, that it was not the version of the subscription, but the version that I bought from pc world. I went to my account, but it shows that I've recorded, but if I need a series of Adobe key would not save my version of lightroom.

  Lightroom - all versions

  Windows

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Windows

  Mac

  http://www.Adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

• After you turn off the root of the directory utility user, I went back to the main screen and all other user accounts showed is no longer at the start, as they were before you enable the root user.  Help.  Please, I beg you.

  I have activated the user 'root '.  It was an attempt (for the sake of granddaughter age) to check its history since I am the administrator.  Realizing that this method was much more complicated than what I am capable of managing, I returned the utility program directory and disabled the user 'root '.  I thought that everything was ok, as I did not made anything while connected as user 'root '.  Instead, restart the computer, all users, including myself were no longer at the start.  The only point was a blank user name and password.  No picture.  No guest.  No user.  How to return those and I did something to cause this?

  Else you being logged in as root?

  Activation and deactivation, then root should not have caused that.

  Also, having allowed root is one of the ways you get a login screen showing only the name and the password.

  You should be able to type in your user name and password to connect.

  One time connected, check users & groups system prefs, Connection Options and make sure he's on the list of users. You will have to click on the padlock at the bottom to make changes.

• Emails received in a single account shows no object and sender in the Inbox list.

  Hello

  I have a weird problem with my Thunderbird. I have two accounts in use. One of them, from Sept. 16., 2015, no longer displays the subject and sender to the Inbox list. However, the emails are perfectly fine when open. What bothers me because I can no longer search and sort the list. Help, please. Thank you.

  Looks like your mail files are corrupt.

  Try to rebuild the troubled folder index file.
  Right click on the file - properties - file Repair

  Note: according to corruption it may delete the affected folder messages that cannot be recovered more.
  In this case, you need to restore from a recent backup.

  Corruption is often caused by anti-virus software to play with the Thunderbird e-mail files. Therefore, it is recommended to create an exception for the Thunderbird profile folder, so that the real-time scanner tries to analyze the profile with your mail.

  For more information on localization, see profile
  http://KB.mozillazine.org/Profile_folder_-_Thunderbird

• cannot log on to the Microsoft account showing the 0xd0070005 error code

  I can't login my account because of this error... help me what I can do... step by step... don't know for laptop...

  Hi Alyu,

  Thanks for posting the query on Microsoft Community.

  If I understand correctly, you can not log on to the Microsoft account and get an error. I'm sorry about that.

  1. When exactly do you get this error?
  2. What security software you are using on the computer?

  I suggest connect you to Microsoft Account by going online, i.e. account.live.com and check if you can login to your account.

  Please get back to us with the information required to help you further.