No HARD disk detected desktop Pavilion 500 PC series

Hello

I have a desktop HP Pavilion 500 PC series

Serial No.:

Prod #: H5Q30AA #ABA

Model #: 500-016

When I start the PC I get the error "No Boot Disk Found".  Sometimes, I get the 'start Recovery', but then the computer system hangs indefinitely.

How can I order a new HARD drive or recovery discs so that I can burn a new image on an existing (new) HDD?

I tried to call support, but they wanted $$ just to troubleshoot the problem.

I'm pretty savy to replace the drive or burn a new computer image.  Can someone tell me how I can order the necessary drive or the discs?

Thank you

Jim

Thank you.

I was able to order the recovery disks.  It's a shame phone support staff comes to tell me this at the beginning.

I am considering this case "closed".

Thank you

Jim

Tags: HP Desktops

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