Need help with USB 3.0 on desktop Pavilion 500-214

I am currently the owner of desktop HP Pavilion 500-214.

I noticed that the USB 3.0 ports do not seem to work.  Tried with 2 different brands of USB cables now.

I connect my Samsung S5 with USB 3.0 desktop.  It connects to the 3.0 for a few seconds and then gives the message "cannot connect USB 3.0 devices.

Does anyone else have this problem?  If so, how to fix?  Or the troubleshooting steps that you might suggest?

Help, please.  Thank you.

"So there is no way to use USB 3.0" so it seems.  It is a problem of Samsung and Windows 10 and not HP

When Samsung found a solution, then it will be OK.

Tags: HP Desktops

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