No limited connectivity or. -When it is WEP or other types of secure connection. Without security, the laptop is able to connect.

My niece called me today from her bf. She's trying to connect the Toshiba a start click Netgear WNDR3700. They are connected through Hughes sat. Mothers laptop works very well. She gets little or no connectivity. I pass through the usual stuff about resetting the comp. change wep security, change the password. Reset.

It works fine without security, but when the wep key is activated or the other, she can access it but not connect to Internet.  She put in the correct password, and it connects to the routher, but is going no where?

Appreciate any assistance. She has Vista.

Bruce

Hi brucefl,

Try all the steps on the Irfan post and let me know if this can help:

http://social.answers.Microsoft.com/forums/en-us/w7network/thread/ba19b10f-F488-4502-86f2-3c8c0d75751d

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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