NO REAL WIN7!
Greetings,
I use WIN 7 Home premium now more than 3 years and all of a sudden I get a message that WINDOWS 7 is not genuine. The home screen went black with a message "this copy of windows is not genuine". Windown7 came pre-installed on my laptop and I also have a sticker with the product key on the back of the laptop. I tried to turn it back on by putting the key once again, but it gave an error indicating that the key is not valid. Please suggest the solution to this problem.
MGDIAG REPORT:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation code: 50
Code of Validation caching online: 0x0
Windows product key: *-* - 73CQT - WMF7J-3Q6C9
Windows product key hash: RmurcM3ZxzWyfEP9WtPUJw = + KaFG
Windows product ID: 00359-OEM-8992687-00010
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8829B4AD-631A-45D9-9C6F-6A81D8D0ED24} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Home Premium
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.130505 - 1534
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: 2.0.48.0
OGAExec.exe signed by: Microsoft
OGAAddin.dll signed by: Microsoft
OGA data-->
Office status: 103 blocked VLK
Microsoft Office Enterprise 2007 - 103 blocked VLK
OGA Version: Registered, 2.0.48.0
Signed by: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox 3 Beta 2\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514
Name: Windows 7 HomePremium edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800010-02-16393-7601.0000-1812013
Installation ID: 003900974076035110897396577432580066836940003703600936
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 3Q6C9
License status: Notification
Notification reason: 0xC004F063.
Remaining Windows rearm count: 2
Time to trust: 2013/06/30 23:15:53
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
Beyond: 0 x 0000000000000000
Event timestamp: 6:30:2013 22:11
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
--> HWID data
N/a, hr = 0x8007000d
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0x0
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC HP 3061
FACP HP 3061
HP HPET 3061
START HP 3061
MCFG HP 3061
SLIC SLIC-MPC HPQOEM
SSDT AMD PowerNow
Try the following:
Click Start, right click on computer
Click on properties
Scroll down to the Windows Activation
Click on the link 'change product key '.
Enter the product key located on the COA sticker attached to the bottom of your laptop or in the battery compartment. Click next to activate via the Internet.
COA certificate of authenticity:
http://www.Microsoft.com/howtotell/content.aspx?PG=COA
??
What is the certificate of authenticity for Windows?
http://Windows.Microsoft.com/en-us/Windows7/what-is-the-Windows-certificate-of-authenticity
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