No record of Creative Cloud Files

Similar Questions

• Virus found in the records of Creative Cloud Files After app update on 28:th July

  Hi all!

  After several long hours sync today, Creative cloud finally comes to rest in this marathon-sync. However, there was a warning that some files will not download cause of what they contain viruses. (See URL pasted). http://1drv.Ms/1VMfowR
  
  The files that are supposed to have viruses located in my folder, "2015\Required\Plug-Ins\Measurements F:\Creative Cloud Adobe Photoshop CC.
  All this happened after is today (July 28) updated three applications creative Cloud (Adobe Photoshop CC 2015, Adobe Media Encoder CC 2015 and Adobe Premiere Pro CC 2015).
  
  During the update, I stopped the sync and when updates have to do, I did it again. This is! Virus in Adobe products?
  The thing is that I had a virus for years. What makes it even more scary, is that I now have viruses isolated in my folder where Cloud Creative has his backup and that I pay some 61 USD
  (525 SEK) / month in subscription programs Adobe.  This sux!
  
  

  The big question is, are the files really infected or they are somehow corrupt. I scanned the whole "F:\Creative Cloud Files"- and ESET online scannerfolder with Windows Defender . Nothing wrong was found. However, reading some old poster in this forum - they apparently had problems before with the virus in what today is creative cloud.
  
  If you are not alone, LuziAnne and I'm sorry for the support that you got was... None.

  
  Anyone else having issues of the last days and of course; a solution.
  
  

  
  Kind regards
  Anders Magrioteli

  Hello

  Just a word of warning on the deletion of these files and folders. If you need them for Photoshop plugins and you move from this place they can stop working in Photoshop. I would say that you keep you plugins in creative cloud folder and install them elsewhere on your system. Maybe your posture in the creative cloud location of the files as a backup etc.?

  I will continue to work with internal teams on that for you. Could also provide me with the exact filenames of files that download and are captured in the virus scan?, you might even share files with me through a creative Collaboration of Cloud using my email address [email protected]. I suspect that this is a false positive virus scan for some reason any.

  Thank you

  Warner

• Why have I not two record creative Cloud suddenly with different data in each folder (a folder called Creative Cloud Files (unknown))

  This morning, I've connected and started working as usual. When I went to save on I noticed a new folder in the Bridge, called "Creative Cloud Files (unknown) without data in it. Weird, but what ever. So I recorded my file and dinked around a structure of files and cleaned a little. I have noticed that my sharing icon disappeared from records and questioned on this subject, but kept the job because I'm on a deadline.

  So now it is wobbly data to the new file folder that does not match the original file of CC. I don't know where are my latest files and some files are all simple missing. I'm increased and confused about what is happening. Can someone shed some light on this?

  With the recent update of the application of Creative Cloud Desktop (1.9.1.474), we have unfortunately introduced a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

  Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

  The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

  What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

  This happens once, after the last update.

  The solution is to simply delete the (unknown) Creative Cloud Files folder.

  I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

  If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

  If you have any other problems or questions on this topic please email [email protected]

• Miss me about 15 of my creative cloud file records

  They are just GONE - and has a record that still has a "!" on each subfolder and file so that they are not properly synchronize. WHERE ARE THEY? I really need access to these files via my finder and not via the Web site. Help, please. I tried turning deactivation/activation of the synchronization, but nothing changes!

  Erin is perhaps the question-

  With the recent update of the application of Creative Cloud Desktop (1.9.1.474), we have unfortunately introduced a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

  Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

  The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

  What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

  This happens once, after the last update.

  The solution is to simply delete the (unknown) Creative Cloud Files folder.

  I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

  If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

  If you have any other problems or questions on this topic please email [email protected]

• Why have I not 3 folders 'Creative Cloud Files?

  Hello! I have a question about the cloud creative folder structure/synchronization.

  I installed the creative Cloud Desktop application on my MacBook Pro and then installed the following programs: Lightroom, Photoshop, InDesign, Illustrator, Acrobat Pro.

  Once I did that I turned on "line sync" on the Application Desktop toolbar.

  I noticed that I have three different areas, called "Creative Cloud Files" and one of these folders is called "Creative Cloud Files unknown" (see the screenshot below).

  

  Anyone know why there are three different places? What field can I save my files so that I can sync to the cloud? Can I remove one that says 'unknown' in the name of the file? I guess that the file listed in the bookmarks bar is in the same place as the "Creative Cloud Files" folder in my account?

  With the recent update of the application of Creative Cloud Desktop (1.9.1.474), we have unfortunately introduced a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

  We have taken measures to ensure that we are increasing our focus on quality in this area in order to avoid a repetition.

  Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

  The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

  What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

  This happens once, after the last update.

  The solution is to simply delete the (unknown) Creative Cloud Files folder.

  I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

  If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

  If you have any other problems or questions on this topic please email [email protected]

  Again, let me say that we are sorry for any inconvenience caused

• File picture looks weird after registration in creative cloud files

  Hello

  I worked on a project of AE to my home PC (Win) save on Creative Cloud Files, but at the opening of the project to my work PC (MAC) images in my project looks weird. No doubt some noob in the event of failure in a frame or two...?

  A project file AE does not contain assets that you have placed in the project. It simply records the links on assets. If you plan to work on a project on another computer, you must either have your files in a shared location (creative brief, Cloud, Dropbox, etc.) or use the command collect files to put everything with you.

  In this case, there is a jpg file that is missing. What you see is the space reserved for the missing images.

• Comment by modifier creative cloud files location?

  Hello

  My hard drive on which was my creative brief cloud files a soul record. Is no big deal it was empty here at this point, but the problem is that the launch of the creative cloud I always a message that me file says that the and not found and so I have to turn off sync. When I go to creative cloud here is what appears:

  

  My question is simple: How do I add synchronization to change the location of? I'm exploring options everywhere, impossible to find this solution... And the online help was no help...

  Hello frederic gets!

  I'm sorry, but my answer is going to be in English, so we can ensure that we get work - you'll be able to use the link translate this response.

  I think that all you need to do is to move the location of the creative Cloud Files folder - is this OK?

  1. Open the CC app
  2. Select the drop Cog in the top right
  3. Select Preferences
  4. There are two tabs from the menu, general and "Creative Cloud" - select the 'Creative cloud' menu tab
  5. Under which there are 4 tabs in the menu: applications, files, fonts and Behance - select the tab of the menu files
  6. You will see a 'File location' option, simply use the drop-down list to change the location of the creative cloud files folder.

  I hope this gets you work - if not just send a response and we can figure out what to do next.

  If you are eager to learn more there are a whole bunch of owner's manuals here: creative cloud Learn & Support

  Best wishes,

  Ashley

• can I transfer my creative cloud file?

  I have a separate hard drive where I store everything. Can I put my creative cloud on her record?

  Hi MOHAMED,.

  Please refer to the thread. Similar problem to you has been addressed:

  How can I move my creative cloud of my computer on a hard drive external case?

  You can also view the threads below:

  How can I specify the "My Documents" folder under the directory sync for "Creative Cloud Files?

  Creative cloud updates / Files folder location change Bug

  Hope you find them useful.

  Concerning

  Megha Rawat

• Why is Creative Cloud Files sync does not?

  Synchronization of files works now, having usually worked well for several months previously. I can't think of anything in particular that I did recently to cause this problem suddenly.

  The problem is that my office files and the clouds are synchronization is no longer (fonts seem to be OK). Add or change a desktop file is not on the cloud version, and vice versa. Also, if I right click on a desktop file, options cloud creatives are grayed out. Similarly, tab files in the creative application cloud no longer has a sync option or the status indicator. Simply, it gives the possibility to open the folder (which opens my office creative Cloud Files folder) or open my folder in the cloud to Adobe. So two records are more in sync: remove files in one has no effect on the other.

  I don't have a lot of files in Creative Cloud Files - about 1,000, less than 20% of my allowance of 2 GB. I tried to uninstall the application and delete Desktop folder then reinstall, nothing helps.

  I usually use CC on OSX; I tried to install the creative application Cloud on Bootcamp (Windows 7) for the first time, but he also suffers a similar problem in that the office files and cloud are not sync. Is there a problem at the end of Adobe with synchronization right now?

  I checked the questions of others on this subject and none of the fixed works for me. For the most part, they suggest turn Sync start/stop, restart, keeping at least 100 000 files, etc.

  Hi Paul Doxey, l.

  Welcome!

  There is a planned maintenanace announced as directed by the Adobe customer service.

  Please go through this:http://forums.adobe.com/message/6004766#6004766

  You can visiti this page also:

  http://helpx.Adobe.com/creative-cloud/KB/arent-my-files-syncing.html

  Hope this helps you.

  Kind regards

  Baudier

• Creative Cloud Files vs. Document Cloud Files - what is the difference between them?

  Hi guys, good afternoon everyone.

  Here I was wondering what is the difference between creative Document Cloud Files and Cloud Files?

  I'm new here and couldn't find an answer.

  

  If someone could help me, that would be very appreciated

  Kind regards

  Matheus Majer

  Creative Cloud files are stored in your CC account synchronized.

  Document Cloud files are the only pdfs stored with the sync Acrobat DC system.

  The two are separate storage options. However, the DC option synchronizes perfectly with all your versions of Acrobat (mobile, desktop, etc.)

• Exe creative cloud file will not download to Windows 10 PC

  Exe creative cloud file will not download to Windows 10 PC

  Please check if this works for you:

  Cannot install Creative Cloud Desktop

  Windows 10 breaks CC apps - MSVCR100. DLL not found

  Concerning

  Stéphane

• Creative Cloud Files folder (archived) (1) to throw?

  LUN in user folder, I have the 'Creative Cloud Files' folder and the folder 'Creative Cloud Files (archived) (1).

  Can the folder "Creative Cloud Files (archived) (1)" be thrown?

  Mac OS X 10.10

  Carl

  This message was edited by: Carl André Fontaine

  I threw the folder 'Creative Cloud Files (archived) (1).

  All this is well suite of the nominal Symposium.

• How could I install Creative Cloud Files in my D?

  Hello!

  I have a 120 GB SSD in C: and how I could install Creative Cloud Files in my D?

  Change for Applications installation location

  With the application of CC open, select the gear icon in the upper right, and then choose Preferences.  In the preferences of the screen select creative cloud and then look for the drop-down list installation location

• Need to cancel 'creative cloud file sharing' of my original plan. Had never found a use for it

  Need to cancel 'creative cloud file sharing' of my original plan. Had never found a use for it.

  I couldn't change my plan. Any help?

  Hi Alk,

  Changes have been made to your account.

  I hope that this solves all your queries and concerns.

  Thank you for being our customer!

  Wish you merry Christmas and a great year ahead!

  Kind regards

  Syed Rizvi

• Creative cloud file

  How to install the creative cloud folder in the D: drive?

  My c: drive is to small to put the creative cloud in it.

  You can change the 'Creative Cloud Files' folder location for D drive

  Click on the gear icon in the upper right and select Preferences.

  Choose Creative cloud > files.

  Try changing the location of the folder.