'no scan options' on OfficeJet 7210 all in one

I'm unable to solve a problem getting an Office Jet 7210 printer all-in-one to scan to a laptop HP Pavillion with Vista Home premium.

The printer prints very well and very many faxes.  It does not analyze.  I deleted and loaded the new software and interpreted instructions on the tray upward.  It did not help.

I have atttempted to use the HP Solution Center for printers and it identifies the printer and software.  It will not go in order once it displays the software and the connection of the printer.

The printer is always 'no scan options '.  I have a short USB cable that is in great shape, connect the all-in-one printer to the laptop.  I have played all of the trouble shooting on a number of HP and associate directors.

Any help would be appreciated.

GS-34

Normally, this error simply means that the scan options are simply not setup. The document below will work you through the implementation. Let me know what happens.

A 'no. Scan Options' or "scan settings are not defined" Message displays on the all-in-one

Tags: HP Printers

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